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Topic: Could the constant login request or login interface design contribute? (Read 649 times)

hero member
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Leading Crypto Sports Betting & Casino Platform
Although some other reasons could contribute as to why gamblers change their betting site to other preference, but could it be possible that the difficulty or ease to log into ones betting account, be enough reason for any online gambler to change their preference to another gambling site?
It depends. I have used a website where there was no problem with the logging in mechanism until they encountered some issues but since I have used that website, I waited until they fixed the issue instead if trying to look for a better platform. That’s because I already know that it’s good and a few logging in problems will not prevent me from using it. But if you haven’t used it, I would assume it would be pretty easy to let go of that website. It would just be frustrating and annoying to keep on logging in every time.
The easiness to login into casino will makes members return to casino over and over. They will think that the casino gives them satisfaction by playing gambling in their site.

The casino cares with that and even the casino gives more option for their members to enter to their site by allowing the member to connect their wallet to their dashboard.

With the easiness that casino gives can makes members comfortable to playing gambling on that casino because they don't feels any problem. If they feels difficult to login into the casino, they will leave the casino without thinks too much.

They feels uncomfortable with that so they will not use the casino anymore. The casino concerns about this so they gives the easiness to their members.
full member
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Design interface or User Interface also contributes to overall rating for users to choose in my opinion, because a good design can attract more people to join the site. A good User experience is making people stay much longer in the site.
Yes you are right about this because when the interface is not that favorable or easily accessible it would make the user feels so stressed about staying longer on the site especially when it's hard to locate some features on the site, other things that we should also look out for is how fair are they with their withdrawal/deposit method. Most gamblers do not really care about anything else but mostly concerned about their funds safety and when they can easily request for withdrawal without any restrictions and limitations.
What gambling users want: no minimum deposit limits - small withdrawals can be made, if you want to withdraw large amounts it will always be monitored by the casino and they usually ask for documents including the source of your funds.

The casino interface is important for the convenience of their customers to stay and play there without getting bored because of a good interface.
I think other users also pay attention to other features such as bonuses etc.
That's true because when they requested to withdraw smaller amount and the casino or gamble site rejects it would be very frustrating for not letting them make such withdrawal from the casino, but if the fee and withdrawal amount is being slice to a favorable amount then there would be interest to stick on the site, even they won 3-10$ they have the hope to get it withdrawn from the gambling site without any restrictions and limitations.
legendary
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Design interface or User Interface also contributes to overall rating for users to choose in my opinion, because a good design can attract more people to join the site. A good User experience is making people stay much longer in the site.
Yes you are right about this because when the interface is not that favorable or easily accessible it would make the user feels so stressed about staying longer on the site especially when it's hard to locate some features on the site, other things that we should also look out for is how fair are they with their withdrawal/deposit method. Most gamblers do not really care about anything else but mostly concerned about their funds safety and when they can easily request for withdrawal without any restrictions and limitations.
What gambling users want: no minimum deposit limits - small withdrawals can be made, if you want to withdraw large amounts it will always be monitored by the casino and they usually ask for documents including the source of your funds.

The casino interface is important for the convenience of their customers to stay and play there without getting bored because of a good interface.
I think other users also pay attention to other features such as bonuses etc.
sr. member
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Although some other reasons could contribute as to why gamblers change their betting site to other preference, but could it be possible that the difficulty or ease to log into ones betting account, be enough reason for any online gambler to change their preference to another gambling site?
It depends. I have used a website where there was no problem with the logging in mechanism until they encountered some issues but since I have used that website, I waited until they fixed the issue instead if trying to look for a better platform. That’s because I already know that it’s good and a few logging in problems will not prevent me from using it. But if you haven’t used it, I would assume it would be pretty easy to let go of that website. It would just be frustrating and annoying to keep on logging in every time.
full member
Activity: 162
Merit: 104
Design interface or User Interface also contributes to overall rating for users to choose in my opinion, because a good design can attract more people to join the site. A good User experience is making people stay much longer in the site.
Yes you are right about this because when the interface is not that favorable or easily accessible it would make the user feels so stressed about staying longer on the site especially when it's hard to locate some features on the site, other things that we should also look out for is how fair are they with their withdrawal/deposit method. Most gamblers do not really care about anything else but mostly concerned about their funds safety and when they can easily request for withdrawal without any restrictions and limitations.
copper member
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Could the constant login request or login interface design contribute? Constant Login request is designed like that for the security of its own user so if you user that care a lot about security then you gonna pick the casino that features like this and some casino add feature like remember me so you don't need to re-login everytime as long the Ip and the device is still same.

Design interface or User Interface also contributes to overall rating for users to choose in my opinion, because a good design can attract more people to join the site. A good User experience is making people stay much longer in the site.
hero member
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Leading Crypto Sports Betting & Casino Platform
Indeed, high security is also a point to increase the reputation of betting websites because gradually moving towards the future, technology begins to have strong advancements, the utility in which is also a point for bad guys to exploit and take away our accounts easily but users are relatively subjective when they do not understand how it works and how to retrieve the password, the safest measure still requires intervention from the casino. By requiring additional verification and re-login for a deactivated account, it ensures the account still belongs to the right customer, unfortunately, such disclosure also affects the customer's perspective.
A casino that has already gained many customers in my opinion is guaranteed to be safe, besides that with new casinos that may have just entered recently, they must have thought about their security because that is one of the things that can make customers comfortable betting at their casino. And with technology that is indeed developing, this is one of the advantages for ourselves where we can access many other things quite easily, but this also creates opportunities for crime to occur, so we must remain vigilant and careful by doing things online carefully. Re-verifying when we log out of the account is a level of security that can be done, because with this of course only the account owner will be able to access his account, but on the other hand, this may be a bit complicated but for the sake of security I think it doesn't matter unless we ourselves don't want to be complicated, then the risks that may occur must be accepted by ourselves.
hero member
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I agree with this reason more. There is a concern that accounts are hacked by others or that accounts are traded and changed hands when an inactive account suddenly becomes active again within a certain period. Most casinos prohibit account trading. Especially if the login details show a new location or device. I think it is reasonable for casinos to ask for verification or log in details from users who have been inactive for a long time or have not been active for a certain period. Security reasons make more sense, although some gamblers may not like this because they feel uncomfortable.
Casino can ask many things to the owner of the account just to prove that they are the real owner. We will take that easily and we can also proof that we are the same owner. Maybe we will require to show or send more document to the casino to support the proof so the casino can release our account without taking too long. It will be like more verification from casino before we can use our account because we leave the account from a long time ago. Besides that, they can refresh the account and takes the money inside the account for the cost so we should deposit again if we want to playing gambling in that casino.
hero member
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If members left the site dormant or inactive, the site require them to activate their account by asking for a help from support services. But maybe they can enter to their account without do that so that will depends on each casino. But maybe some casino can log you out from their site due to inactivity and for security reason.

I agree with this reason more. There is a concern that accounts are hacked by others or that accounts are traded and changed hands when an inactive account suddenly becomes active again within a certain period. Most casinos prohibit account trading. Especially if the login details show a new location or device. I think it is reasonable for casinos to ask for verification or log in details from users who have been inactive for a long time or have not been active for a certain period. Security reasons make more sense, although some gamblers may not like this because they feel uncomfortable.
Indeed, high security is also a point to increase the reputation of betting websites because gradually moving towards the future, technology begins to have strong advancements, the utility in which is also a point for bad guys to exploit and take away our accounts easily but users are relatively subjective when they do not understand how it works and how to retrieve the password, the safest measure still requires intervention from the casino. By requiring additional verification and re-login for a deactivated account, it ensures the account still belongs to the right customer, unfortunately, such disclosure also affects the customer's perspective.
legendary
Activity: 2310
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^

In my opinion this is quite a normal practice to ensure the safety of the gambling site. The time has come when every gambler should be ready to confirm his identity and provide documents that can confirm the origin of funds. It is understandable that many customers do not like it, but on the other hand gambling sites also do it not by choice. They only act within the law and observe security measures. They are quite understandable. 
hero member
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If members left the site dormant or inactive, the site require them to activate their account by asking for a help from support services. But maybe they can enter to their account without do that so that will depends on each casino. But maybe some casino can log you out from their site due to inactivity and for security reason.

I agree with this reason more. There is a concern that accounts are hacked by others or that accounts are traded and changed hands when an inactive account suddenly becomes active again within a certain period. Most casinos prohibit account trading. Especially if the login details show a new location or device. I think it is reasonable for casinos to ask for verification or log in details from users who have been inactive for a long time or have not been active for a certain period. Security reasons make more sense, although some gamblers may not like this because they feel uncomfortable.
hero member
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🐺Spinarium.com🐺 - iGaming casino
But I doubt there is any casino that would log you out due to inactivity.
I have a sporty bet account that logs me out of the account whenever I fail to log in perhaps within a duration 4 -7days and it makes me know that with frequent login and participating gambling activities, the site remains open based on the activities of the user/gambler.

Couldn't KYC verification also be an issue that makes a gambling site to always log out users ones they have left the site dormant or inactive for a while, no matter how short or long the duration is?
If I have that experienced, I will not use that site and will search for the other site. You can report it to support services so they can follow your problem and hopefully, that will not happen in the future especially to other members.

If members left the site dormant or inactive, the site require them to activate their account by asking for a help from support services. But maybe they can enter to their account without do that so that will depends on each casino. But maybe some casino can log you out from their site due to inactivity and for security reason.
hero member
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The most important thing is that such an easy way to enter the gambling platform is safe. I am ready to enter sites by entering a lot of passwords and data, but if I am sure that my data is safe, then it will not be difficult for me. And there are sites and casinos where you can log in with your Google account.
I do not know how safe it is, but I always do not like it when a window appears with information that such a casino will be provided with a photo of my profile, name, and e-mail. I do not like this.
hero member
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If not to maximizing and preserving gamblers privacy there wouldn't be any need why any betting app will always require log in for each session but though it is optional for any to choose or the kind of gambling platforms with such interface or not but the truth must that security of our privacy should be hold at a very high esteemed because at must times leaving our phone with our much of security makes it prone and vulnerable to intruders that might mean harm to us,
Yes, it is optional only for some sites. This is why we have that 'remember me' message with a small box that needs to be ticked in the login page. There are still sites where that feature is not working because even if I ticked the small box, I am still being logged out every time I visit them. I think that many phone users do always have a PIN, password, and other security methods enabled on their phones, so we are still sure that we are safe from intruders even if we leave our phones unattended.

sometimes it can even be the very person we trusted that will abuse such privilege if given.
Really? Dang that's scary but I think you got a point because we can easily trust them anyways with our belongings or password, etc.. and they may get curious one day to open our accounts without our consent especially if they got involved in activities like gambling or something that is highly addictive.

All the gambling sites that I have used that have announcement thread on this forum make use of app 2FA which you can download on your device for use. It is advised that the 2FA setup that you have should be on another device.
I think a 2FA can also be a code delivered to our emails or phone numbers and we don't need to download them anymore. The 2FA that you mean that needs a download, must be the Google Authenticator. I find this one hassle, so I don't use it if it's not mandatory.

If it is on another device, the attackers can have access to your account but will not have access to withdraw your money.
What do you mean by this? And what if the phone had a lock? And then our financial accounts has too? If about the betting accounts, some of them can ask us to log in again but it is not easy because we will be needing to re-enter our password again. They can also ask a 2FA during logging in.
legendary
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I dont think so theres an impact with the login because most of the platform requires this and there's a session expiration so this prevent the user leaves their account to login for security purposes and prevent issue of hacking but most of them still keep remember the password so you don't need to worry most of the browser have this and I guess no problem just quite hassle or just lazy to do the login just my cents. Personally I do added another layer of 2FA which a new security of login than losing my funds because keeping it logged in on the casino.
hero member
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But I think that it depends on the cookie settings in your browser. I configured mine to delete all the cookies every time I close my browser, so I have to write again the credentials every time I want to log in any website.
If your browser is configured to be deleting cookies, definitely password will not be saved on the browser and that will make the browser to let the site request for login details anytime you want to access the site. This is not how browsers are by default, you set it and you should not be surprised if the site is requesting for login details from you anytime you want to access the site. This topic is not related to this. Not the browser setting that this topic is related to but about the gambling website to let their site demand for login details anytime their users wants to access the site again.
Totally depends on the situation on which there would really be some log-in information on which i do want to save up the passwords and its log in details on the moment that i do access the site
and there are accounts on which i dont really like for those informations to be kept or stored. It would really be just that depending or according into your preference because there would really be those people who do exchange up their security just for the benefit on having that fast and comfortable way of doing gambling specially in speaking about on instant access or could immediately be able to play without any hiccups
or with those log in kind of hassles. Its not really that bad on having this kind feature on which this really that secures out since we are talking about money on here but there are really those
moments or times that we do get pissed or really having this kind of reaction that it is really that too much.
legendary
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Leading Crypto Sports Betting & Casino Platform
I can’t relate with the idea of constant login before accessing the site, I don’t think this is necessary since it can’t prevent scammers from hacking your account. I don’t know if anyone here has experience same issue when a casino indicate a user password is weak and gives information whenever someone login with another device, these are the common features I know can prevent hack if you’re the type that keeps money in the casino.
If the casino system values privacy why not ask customers to generate a key number for deposit because most user’s passwords can be lengthy and not everyone remember things quickly, I will always prefer easy login.
Google has that feature now and recently I just received an email that someone has the same password as mine so they recommended changing it to something stronger.
But I have not yet bumped into a gambling site that does the same although I had registered to so many gambling sites. All that I see are recommendations for password strengths before you register and that's it.

I think they should do the same as what Google did but it will be a lot of work. Still, that will prevent hackers and the gambler won't need to log in over and over just so he could play. Also, I think we should take advantage of the fingerprint log-in because that's another layer of protection for our accounts. If it's available.
hero member
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but could it be possible that the difficulty or ease to log into ones betting account, be enough reason for any online gambler to change their preference to another gambling site?
Yes, I can because it is contributory and I am a living witness of who does it. If a casino is not always responsive whenever I want to log in or it is such that maintains its system too frequently or it is such that makes me undergo the unnecessary stress of completing more than one security task before I gain access to my account, I may switch to another regardless of whether or not it's my primary casino platform.

I would rather switch between platforms than be annoyed by any casino.

Quote
* Or could the constant login request or login interface design, be enough reason for a gambler to choose another platform or to have only a limit of a particular money, nothing more or less in ones account ?
This should not cause fear in dealing with them for the safety of my money if they've built that financial trust. The only issue is how they are stressing me, I don't like such platforms, so I can't be loyal.
legendary
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But I think that it depends on the cookie settings in your browser. I configured mine to delete all the cookies every time I close my browser, so I have to write again the credentials every time I want to log in any website.
If your browser is configured to be deleting cookies, definitely password will not be saved on the browser and that will make the browser to let the site request for login details anytime you want to access the site. This is not how browsers are by default, you set it and you should not be surprised if the site is requesting for login details from you anytime you want to access the site. This topic is not related to this. Not the browser setting that this topic is related to but about the gambling website to let their site demand for login details anytime their users wants to access the site again.
legendary
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Indeed, most casinos now implement 2FA to be able to better maintain and provide security to their customers accounts, actually this is not complicated because 2FA is kind of verification that is quite short and can be completed quickly by everyone when logging in to access the gambling site.
After a gambler login on the gambling site the first time, what I have noticed on all the gambling sites that I enabled 2FA is that if you are using the same device and the same browser, it will not request login again not to talk of requesting for 2FA OTP. The site will continue to automatically login the user anytime he accesses the gambling site. Only when the 2FA OTP is needed is when the gambler wants to withdraw money from the gambling site. When login will be required again is when the gambler change the browser or device or clear the browser storage and history or when the gambler has not login for many weeks or months.

But I think that it depends on the cookie settings in your browser. I configured mine to delete all the cookies every time I close my browser, so I have to write again the credentials every time I want to log in any website.

If we take it to the extreme then it is evident that, if we compare the barrier that supposes logging in a website every time you want to access vs an app available all the time in you pocket for example and which doesn't need any credentials but your face or fingerprint, I think that the more seamless the process the easier for the casino to hook you.
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