A fee for inactive account, that's the brand new way to fuck the customers
7. Inactive Accounts
7.1. We will charge you a fee of €5 (or currency equivalent) per calendar month (Inactive Account Fee) if:
you have not logged into your Account or logged out from your Account, or used the Service, or made any bet in any section of the Service for twelve consecutive months or more (Account Activity);
and your Account is in credit.
The min withdrawal is $50... And if the user wins x10 of his deposit then he will be limited:
9.6. In cases when your balance is at least 10 times larger than the total sum of your deposits, you will be limited to € 5,000 (or currency equivalent) for withdrawal per month. In other cases the maximum withdrawal amount is €10,000 per month, €5000 per week or €2500 per day.
Why do new casinos need to be so rude to the customers?, i mean, if the gambler wins big they will try to fuck him in any possible way, they will farm all his data and after that will limit the withdrawal amount, making him wait for weeks or months to be able to cash out the full amount. That isn't kind.
I don't also like such conditions, because there is no condition when I deposit a huge amount of money, then why wouldn't I be able to cash out a huge amount of win at once, when I hit the jackpot.
OP, you guys should know how to treat customers and make them free to withdraw their wins with no conditions, so that customers can have that confident on your casino, because to me what I check in a casino before I deposit is fast and easy withdrawal of funds, no matter how big it is. We have reputable casinos in this forum that allows unlimited amount of withdrawal.