[CRYPTO-TRADE] Crypto-trade.com IPO and official thread! - page 10.

NunoJTRB

newbie

Activity: 5

Merit: 0

Quote from: Crypto-Trade on March 27, 2014, 07:05:40 PM

Quote from: NunoJTRB on March 27, 2014, 01:16:56 PM

Quote from: Crypto-Trade on March 27, 2014, 08:24:26 AM

Quote from: NunoJTRB on March 27, 2014, 07:52:58 AM

I got my withdrawal pending, in EUR, since March 21! Do you are able to withdraw in USD?
I sent emails to the support of crypto-trade and they do not answer me ...
The site is already scam? Huh

Pls write a PM to cdev or admin and they will cancel your pending EUR withdrawal so you can withdraw in USD. Should be no problem at all.

I have already sent two PM to admin and so far he has not answered me...
Can you help me?

Send it to "Grinny" (one of our community guys) and he'll forward it to cdev so it gets the required attention.
Sorry for inconvenience.

I just now send you an email directly from the website crypto-trade ... I'll be waiting for the answer the Grinny...

Crypto-Trade

full member

Activity: 220

Merit: 100

Quote from: NunoJTRB on March 27, 2014, 01:16:56 PM

Quote from: Crypto-Trade on March 27, 2014, 08:24:26 AM

Quote from: NunoJTRB on March 27, 2014, 07:52:58 AM

I got my withdrawal pending, in EUR, since March 21! Do you are able to withdraw in USD?
I sent emails to the support of crypto-trade and they do not answer me ...
The site is already scam? Huh

Pls write a PM to cdev or admin and they will cancel your pending EUR withdrawal so you can withdraw in USD. Should be no problem at all.

I have already sent two PM to admin and so far he has not answered me...
Can you help me?

Send it to "Grinny" (one of our community guys) and he'll forward it to cdev so it gets the required attention.
Sorry for inconvenience.

NunoJTRB

newbie

Activity: 5

Merit: 0

Quote from: Crypto-Trade on March 27, 2014, 08:24:26 AM

Quote from: NunoJTRB on March 27, 2014, 07:52:58 AM

I got my withdrawal pending, in EUR, since March 21! Do you are able to withdraw in USD?
I sent emails to the support of crypto-trade and they do not answer me ...
The site is already scam? Huh

Pls write a PM to cdev or admin and they will cancel your pending EUR withdrawal so you can withdraw in USD. Should be no problem at all.

I have already sent two PM to admin and so far he has not answered me...
Can you help me?

Crypto-Trade

full member

Activity: 220

Merit: 100

Quote from: NunoJTRB on March 27, 2014, 07:52:58 AM

I got my withdrawal pending, in EUR, since March 21! Do you are able to withdraw in USD?
I sent emails to the support of crypto-trade and they do not answer me ...
The site is already scam? Huh

Pls write a PM to cdev or admin and they will cancel your pending EUR withdrawal so you can withdraw in USD. Should be no problem at all.

NunoJTRB

newbie

Activity: 5

Merit: 0

I got my withdrawal pending, in EUR, since March 21! Do you are able to withdraw in USD?
I sent emails to the support of crypto-trade and they do not answer me ...
The site is already scam? Huh

Crypto-Trade

full member

Activity: 220

Merit: 100

We're curently doing a security review - all withdrawals were halted for ~1.5h. This was communicated through the chatbox and we're nearly done.
(you'll see a message when sending the withdrawal request)
You should be able to withdraw your coins very soon again. All BTC withdrawals were canceled in advance, so you'll find them in your Dashboard again.

Login works as normal. Maybe you checked "detect IP Change" in your security options and are trying to login from two different devices?

[update]
Altcoin withdrawals were re-enabled and are beeing processed automaticaly again.
We've added a security layer for withdrawals: There's now a pause of 5min between withdrawals of the same coin for the same user.

Cdev is still looking into BTC withdrawals, since almost all hacking attempts are focussing on Bitcoin.
Nothing to worry about, since defending against those attempts is a daily business for all bitcoin exchanges. We simply want to ensure that your BTC withdrawals can be processed smoothly (=manual reviewing reduced to minimum) again.

Please stay tuned, we'll update you as soon as Cdev Releases the halt.

SvensonT

newbie

Activity: 11

Merit: 0

BTC withdrawals don’t work and now unable to login.

Marvelous

Arbitrageur

hero member

Activity: 556

Merit: 500

Quote from: kryptopojken on March 24, 2014, 01:13:15 PM

My BTC withdrawalis marked "waiting" for many hours now. What's going on? It's usually fast. Come on guys I need my btc asap!

did you get your btc?

shmoula

sr. member

Activity: 304

Merit: 250

Thanks guys, I'll try to widen my support request!!

Grinny

sr. member

Activity: 390

Merit: 250

yes, write a ticket via helpdesk.crypto-trade.com
but i heard that the restoration is no longer possible since the last critical wallet update - anyway, give it a try.
btw. you can read about the doge-dgc problem here: http://www.reddit.com/r/dogecoin/comments/1t7x2m/for_those_who_sent_their_dogecoins_to_digitalcoin/

equipoise

hero member

Activity: 794

Merit: 1000

Monero (XMR) - secure, private, untraceable

Quote from: shmoula on March 25, 2014, 06:57:38 PM

Quote from: equipoise on March 25, 2014, 09:38:26 AM

dgc = DigitalCoin, right? did you sent dogecoins instead?

oops, i sent doge. it has the same prefix? man, i'm idiot :/. i was acting in a rush (need to move out of that kumala sinking ship)

Is it possible if it's a valid address for both dogecoin and digitalcoin both of them to use the same (shit)coin algorithm for the public/private key pair generation? If this is true both of the addresses should have the same private key and the CT admins could be able to help you and send you back your doge. I'm just guessing - I never researched this and I doubt this is the case.

Edit: If this is the case CT admins can restore all the dogecoins sent to their digitalcoin addresses and return them to their owners. You are not the only one who made this mistake - I read about few other cases in the CT trollbox. If they are able to do this they'll gain some more trust and a good reputation and this will make them some profit.

Edit2: Yes, the private keys are the same. DogeCoins sent to DigitalCoins address and vice versa can be recovered!

shmoula

sr. member

Activity: 304

Merit: 250

Quote from: equipoise on March 25, 2014, 09:38:26 AM

dgc = DigitalCoin, right? did you sent dogecoins instead?

oops, i sent doge. it has the same prefix? man, i'm idiot :/. i was acting in a rush (need to move out of that kumala sinking ship)

equipoise

hero member

Activity: 794

Merit: 1000

Monero (XMR) - secure, private, untraceable

Quote from: shmoula on March 25, 2014, 06:50:52 AM

Withdraw? I'm unable to deposit DGC - transaction is confirmed, but nothing credited to my account. Already fired a ticket: #903079

dgc = DigitalCoin, right? did you sent dogecoins instead?

shmoula

sr. member

Activity: 304

Merit: 250

Withdraw? I'm unable to deposit DGC - transaction is confirmed, but nothing credited to my account. Already fired a ticket: #903079

mooncake

sr. member

Activity: 434

Merit: 250

Quote from: kryptopojken on March 24, 2014, 01:13:15 PM

My BTC withdrawalis marked "waiting" for many hours now. What's going on? It's usually fast. Come on guys I need my btc asap!

Mine is stuck too! Cry

kryptopojken

hero member

Activity: 767

Merit: 532

My BTC withdrawalis marked "waiting" for many hours now. What's going on? It's usually fast. Come on guys I need my btc asap!

ReBoRn

sr. member

Activity: 392

Merit: 250

Bitcoin will survive

Quote from: Grinny on March 21, 2014, 04:12:05 AM

Quote from: JoTheKhan on March 20, 2014, 10:06:42 PM

Is the Login system down? I am unable to login.

I just logged in without any problem. Does the issue still occur for you?

its working for me ok also I am online for long time on site without any problem

Crypto-Trade

full member

Activity: 220

Merit: 100

We're currently facing an issue with our OKPAY withdrawals, which causes a delay of 2d from now until fiat arrives. The issue should be fixed by the end of the week.
In case you want your withdrawal(s) to be cancelled, please write us a support ticket via helpdesk.crypto-trade.com.

Beside that, Payeer has suspended Liqpay as their transfer partner, that's why we had to cancel all Liqpay withdrawals until their service is back up in Payeer. They didn't gave any ETA, but we think this is only a temporarily act.

Egopay, Perfect Money and Payeer are still functioning as expected and we hope to have Liqpay back as well in the upcoming days.

In the meanwhile, our devs are working hard on Crypto-Trade v2 and we'll release some news about the changes in the upcoming days.

Sorry for inconvenience and thank you for your understanding.

CT

Grinny

sr. member

Activity: 390

Merit: 250

Quote from: JoTheKhan on March 20, 2014, 10:06:42 PM

Is the Login system down? I am unable to login.

I just logged in without any problem. Does the issue still occur for you?

JoTheKhan

sr. member

Activity: 378

Merit: 250

Is the Login system down? I am unable to login.

Topic: [CRYPTO-TRADE] Crypto-trade.com IPO and official thread! - page 10. (Read 171267 times)