Crypto-trade stole my money!!! Update Resolved!!! - page 2.

IanFoxley

legendary

Activity: 910

Merit: 1000

Quote from: roslinpl on July 18, 2014, 07:11:09 AM

Lol! When I forgot my security question @mintpal they just asked me

"How many coins do you hold @mintpal".

My answer was "none 0 ballance" and they did reset my password.

This what you are talking about is kinda sick. .

I hope they will read this thread and think a little bit.

Good luck.

I wouldn't have had a clue how many coins I hold at an exchange.

I would have been screwed.

roslinpl

legendary

Activity: 2212

Merit: 1199

Lol! When I forgot my security question @mintpal they just asked me

"How many coins do you hold @mintpal".

My answer was "none 0 ballance" and they did reset my password.

This what you are talking about is kinda sick. .

I hope they will read this thread and think a little bit.

Good luck.

alexred

newbie

Activity: 3

Merit: 0

Its been over 7 months!

Quote

I would like my password reset buy cannot remember my security question.
01/03/2014 5:43 pm

Your security question is:

What was your first phone number?

If you answer this correctly we will reset the password for you.
01/03/2014 7:34 pm John M

dear crypto-trade support, this is 7 months later. i would like to access my account, i have no idea what the number i put down for the secQ please understand there must be some way to access my funds as i have a need for them at this time. i hope we can reach something out.
07/12/2014 4:21 pm

Sorry without the answer to the security question your password cannot be reset.
Please answer your security question

What was your first phone number?

Hint:The answer has no numbers & starts with "*"
07/13/2014 4:33 pm John M

my best guess is something like "****". i don't know. please there must be another way to access my funds
07/17/2014 1:06 am

Sorry there is no other way.
You need to answer the security question.

Your answer was close but not correct.

07/17/2014 6:58 am John M

I want my money!!!

--------------------

Update: after disclosing the balance of my account they Helpdesk people reset my password.

Topic: Crypto-trade stole my money!!! Update Resolved!!! - page 2. (Read 1302 times)