FXOpen is currently looking for a Portuguese and English-speaking customer support operator.
Required skills:
• good communication skills,
• basic knowledge of Forex and margin trading,
• ability to work with large amounts of information, multi-tasking,
• be fluent in Portuguese (based in Brazil),
• Microsoft Office user.
Key responsibilities:
• Assisting company customers with various issues online via live chat, messengers and on the phone in Portuguese and English during the specified working hours;
• Official correspondence with customers by e-mail;
• Communication with the Finance, Trading, Sales and IT departments, if required;
• Providing accurate and up-to-date information about the company services;
• Resolving complex customer complaints and enquiries;
• Maintaining high level of communication skills and using various techniques to ensure personal approach to each customer
If you meet these requirements and want to join our team please send your CV to
[email protected]
