So i advice to you guys that the best way to be safe is to install updated anti virus... so that you can prevent someone to hack your pc or laptop..
after i read your story i know update antivirus is very important, i update my kaspersky maybe twice in 1month. i have bad experience too, but not with ranasomware, with F*cking altcoin wallet, i lose 1.5btc.
If your desktop or laptop is infected you can try this ransomeware decryptor from kaspersky its working perfectly but you should install latest anti virus.. so that after you kill all trojan ransomware from decryptor they can't spread again to your laptop or desktop..
here's the link https://noransom.kaspersky.com/
I hope it helps..
thank's for the link, i bookmark it on my google chrome, and download the software.
it's a small software only 1mb but very usefull for me.