Cryptopia | Bitcointalksearch.org

Oasisman

hero member

Activity: 2828

Merit: 553

Quote from: LeGaulois on July 29, 2018, 09:27:26 AM

Even the most popular exchange didn't anticipate the increase in users. I am thinking for example to Kraken, Bittrex, and even Coinbase. It took months to hire more staff and it's not as simple as it seems. They first need to find qualified persons and then training them to fit their needs. It's not like if you hire someone from a call center to answer to phone calls.

I agree, I know how the process works in getting new employees, and I know those exchanges you mention are a good one in terms of customer service, but what I was referring to is the other specific exchange who lack of customer service satisfactory rate, who has the same cs issues from the past years.
Call center companies arent the same anyway, there are those who hire you and can be able to proceed to work right after you completed all the requirements including interviews. I worked in one of the call center before, and the employment procedures were long. Ive trained for more than a month for the product specific training, and another 2 weeks for performance probation in the production floor.

LeGaulois

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Even the most popular exchange didn't anticipate the increase in users. I am thinking for example to Kraken, Bittrex, and even Coinbase. It took months to hire more staff and it's not as simple as it seems. They first need to find qualified persons and then training them to fit their needs. It's not like if you hire someone from a call center to answer to phone calls.

Oasisman

hero member

Activity: 2828

Merit: 553

Quote from: terrific on July 26, 2018, 05:21:34 AM

Quote from: Oasisman on July 24, 2018, 09:56:15 PM

Quote from: terrific on July 24, 2018, 07:35:20 AM

Hahaha, horrific. These words are funny but so true.
If anyone is depending that they are a good exchange, think again don't listen to someone that's saying it's a good place to trade.
If you don't have choice but to trade there do it with caution.

The main issue here is the incapacity of Cryptopia to attend the customers needs and concern immidiately. Issues like unable to withdraw, not showing of deposits, and other fund related concerns is almost a normal thing happened in any exchange ( but ofcourse it should not happen too frequent lol ) One thing that disappoints me is their customer service.

This happens most of the exchange, they are lack of manpower to assess and address their customers problem.
And they are also growing so they can't do it at the same time, maybe they are lack of people to address everyone's concern.
This is the normal problem of exchanges that are growing but if its too terrible, at least for another exchange that's active with helping their customers.

Nah, lack of manpower is a very lousy reason. They are aware of the number of people using their service, its too dumb for them not to anticipate the number of possible concerns every single day as well. We, as the customers has the right to be answered in regards with our concerns, most especially if your money is on the line. Our concerns or tickets and follow up questions must not be ignored, if they lack of manpower, then they need to hire more employees, they are earning more than what they had earned before anyway. Its a very unfair approach on our edge as we are paying the right amount of transaction fees using their service.

FeverMore23

newbie

Activity: 224

Merit: 0

This is a great and awesome exchange. This exchange is the first exchange site that I use to invest. I feel comfortable for this exchange and platform because it is easy to use. I use this exchange to buy electroneum and it is really awesome also because of it's low transaction fee. I don't know why you have that problem but if you continuously experience that situation, then try to transfer to another exchange like binance.

terrific

hero member

Activity: 2394

Merit: 517

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Quote from: Oasisman on July 24, 2018, 09:56:15 PM

Quote from: terrific on July 24, 2018, 07:35:20 AM

Hahaha, horrific. These words are funny but so true.
If anyone is depending that they are a good exchange, think again don't listen to someone that's saying it's a good place to trade.
If you don't have choice but to trade there do it with caution.

The main issue here is the incapacity of Cryptopia to attend the customers needs and concern immidiately. Issues like unable to withdraw, not showing of deposits, and other fund related concerns is almost a normal thing happened in any exchange ( but ofcourse it should not happen too frequent lol ) One thing that disappoints me is their customer service.

This happens most of the exchange, they are lack of manpower to assess and address their customers problem.
And they are also growing so they can't do it at the same time, maybe they are lack of people to address everyone's concern.
This is the normal problem of exchanges that are growing but if its too terrible, at least for another exchange that's active with helping their customers.

michellee

hero member

Activity: 2604

Merit: 816

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I remember that I am using this exchanges in a few months ago maybe in the last year and I don't have any problem with them. and I remember that I still have some of the coins in that exchange, maybe later I will take a look and see if I can make a profit or not. I think that exchange is for the small market with too many cheap coins that you can buy. in that time, I can make withdraw like in the other exchanges and I am not waiting too long to receive my coins in other exchange.

Oasisman

hero member

Activity: 2828

Merit: 553

Quote from: terrific on July 24, 2018, 07:35:20 AM

Hahaha, horrific. These words are funny but so true.
If anyone is depending that they are a good exchange, think again don't listen to someone that's saying it's a good place to trade.
If you don't have choice but to trade there do it with caution.

The main issue here is the incapacity of Cryptopia to attend the customers needs and concern immidiately. Issues like unable to withdraw, not showing of deposits, and other fund related concerns is almost a normal thing happened in any exchange ( but ofcourse it should not happen too frequent lol ) One thing that disappoints me is their customer service.

Quote from: BitHodler on July 23, 2018, 07:20:15 PM

- Contacting support is more difficult than launching a space shuttle.

This is really funny, but I have to agree this is true. You'll have your alts stucked for several months before it could be resolved, then the CS will respond to your ticket after how many weeks lol.

terrific

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Merit: 517

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Quote from: BitHodler on July 23, 2018, 07:20:15 PM

- Contacting support is more difficult than launching a space shuttle.

Hahaha, horrific. These words are funny but so true.
If anyone is depending that they are a good exchange, think again don't listen to someone that's saying it's a good place to trade.
If you don't have choice but to trade there do it with caution.

nwo99

jr. member

Activity: 150

Merit: 2

Looking for a good project

Cryptopia has always been very helpful with me.
They answer all tickets 1-2 day maximum and are very supportive and responsive.
Not like this GARBAGE exchange yobit

BitHodler

legendary

Activity: 1526

Merit: 1179

Quote from: EEE14 on July 23, 2018, 03:45:07 PM

Cryptopia is good exchange. You can safely invest here. If there is a problem, then talk to the support.So everything will be okay. It seems best that many ICOs coins come in the Cryptopia .

Are you living under a rock or are you a paid shill?

- Cryptopia is a horrible exchange.
- You can't safely deposit funds to trade or invest there.
- Contacting support is more difficult than launching a space shuttle.

If you don't believe any of this, just perfom a simple search on this forum or Google. You'll see how many people are being victimized by that exchange, which at the end of the day is people's fault as well. Don't use this exchange.

EEE14

member

Activity: 104

Merit: 10

Cryptopia is good exchange. You can safely invest here. If there is a problem, then talk to the support.So everything will be okay. It seems best that many ICOs coins come in the Cryptopia .

Roels Major

member

Activity: 191

Merit: 56

Quote from: diecksonbr on June 18, 2018, 03:33:58 PM

Fear of being scam, I made transfer from Binance to cryptopia, confirmation in blockchain, all OK and 0 coin in my wallet in cryptopia.

I opened support, with all items, prints, and hash and no response so far.

You should read a bit here Bro : https://support.cryptopia.co.nz/csm?id=kb_article&sys_id=da845ceddbad1f009990f6fcbf9619eb
Have you check wallet status?

diecksonbr

newbie

Activity: 2

Merit: 0

Fear of being scam, I made transfer from Binance to cryptopia, confirmation in blockchain, all OK and 0 coin in my wallet in cryptopia.

I opened support, with all items, prints, and hash and no response so far.

Roels Major

member

Activity: 191

Merit: 56

So far so good. I used this exchange regularly and they keep improving day by day.

The traffic for this site is very good https://www.cryptotrafficrank.com/

And you can read some article from here:
https://medium.com/@sylvainartplayribes/chasing-fake-volume-a-crypto-plague-ea1a3c1e0b5e

Tell me what do you think?

onnz423

hero member

Activity: 840

Merit: 508

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I have exchanged with them and had no issues. The website hardly freezes and if you have an issue tech support is quick.

Not sure what all of the negative messages I've been seeing on this thread are about, for such a small team the website does quite a good job of responding to queries, and certainly doesn't have the negative rep associated with it like other sites do.

I'm sure they'll resolve your issue.

dead_m92

hero member

Activity: 650

Merit: 500

Cryptopia is the only exchange in where you have a doge/altcoin pair in there, that is why i love it. Also, that is the only exchange in where i can buy Phore and a few other altcoins that are not listed in any other exchange.

it is good enough for me

Quote from: shaadsufi on April 08, 2018, 05:44:30 PM

Cryptopia is a good exchange and I am trading on this mostly I trade ETN on crypto as it was not on other exchanges fees are also less and I enjoy trading on Cryptopia.

avp2306

sr. member

Activity: 1022

Merit: 363

Quote from: Leonard2016 on April 08, 2018, 03:19:50 PM

Quote from: sinyaril on January 16, 2018, 03:53:39 AM

Hello

I have some deposit issue on Cryptopia. Someone has some experience with them? Good or bad?

I have used cryptopia recently , seems smooth , the withdraw amount are still high a bit , for bitcoin it's twice of binance btc withdraw fee , but you will get it in your pocket pretty fast!

The withdrawal fee makes me feel annoyed at them since they put a high figure of money to pay them up upon our withdrawal and that made me half away upon trading a low quantities of token since i might lose due to the fee's. But we can rely on them now on their trading service since now they making a real good things to fasten up their service.

shaadsufi

newbie

Activity: 182

Merit: 0

Cryptopia is a good exchange and I am trading on this mostly I trade ETN on crypto as it was not on other exchanges fees are also less and I enjoy trading on Cryptopia.

Leonard2016

hero member

Activity: 1036

Merit: 520

Quote from: sinyaril on January 16, 2018, 03:53:39 AM

Hello

I have some deposit issue on Cryptopia. Someone has some experience with them? Good or bad?

I have used cryptopia recently , seems smooth , the withdraw amount are still high a bit , for bitcoin it's twice of binance btc withdraw fee , but you will get it in your pocket pretty fast!

Shafiqul Islam

full member

Activity: 546

Merit: 100

burst.money

cryptopia a reputated exchange platform in currency world. cryptopia is familiar exchange. I support cryptopia the best.I have a cryptopia account.

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