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Topic: CRYPTOPIA SHUTTING DOWN: Investor losses (Read 1101 times)

newbie
Activity: 2
Merit: 33
September 20, 2020, 04:12:33 PM
#98
New communication about Cryptopia

Will we be entitled to our respective legal forks (BCH-BSV-BTT.....) maybe yes maybe no?

Check https://www.grantthornton.co.nz/Update-for-Cryptopia-account-holders-18-September-2020/



Quote
COMPANIES IN RECEIVERSHIP AND LIQUIDATION
Update for Cryptopia account holders 18 September 2020
18 Sep 2020
Since the release of our Third report in June 2020, we have made further progress in the Liquidation and provide an update with an additional set of frequently asked questions.

Our main focus has been working to continue the development of a claims process that achieves the following objectives:

Process    Details
Claims registration   1. Allows the registration of account holders details and to make claims for their account balances
AML/CFT verification   2. Verifies account holders' identities to the necessary AML/CFT standard
Asset transfer   3. Instigates asset transfers to account holders

We expect the claims registration process to be open by the end of the year.

Our next statutory report is due for release December 2020 but we will update stakeholders further in the lead up to the launch of the claims process prior to this.

Frequently Asked Questions:
How do I get my coins back?
As outlined above once we have finalised the claims process the Liquidators will be in touch with coin holders via official channels around registering their claim. Coin holders will need to verify their account and identity through an online claims portal. Until the claims process has been completed the Liquidators cannot begin the repatriation process. Coins will only be returned to those who complete all of the above processes.

When can I get my coins back?
The expectation is the claims process will open by the end of the year with the AML to follow this. Once these two phases are complete, we expect the repatriation process to follow. It is important to note that:

We have to establish a claims process and cannot just open up the Cryptopia exchange: the exchange was hacked prior to the liquidation. With the source of the hack still not identified we cannot open up an exchange that has been compromised
We have to complete the reconciliation process: this includes re-establishing coins in a non-hacked environment and then reconciling coin balances to the customer database. With over 900,000 active customers and up to 900 different coins, this is not a quick process
We will likely need to go back to court to seek further directions in respect of the distribution process including AML requirements. As liquidators, we need to follow the laws in New Zealand and cannot just return coins to account holders without completing appropriate KYC procedures
Do I need to register my claim?
You will need to register your claim, however, at this point, we are not ready to receive account holder claims. We have recently agreed on a claims portal which we hope to launch by the end of 2020. We will advise account holders via registered Cryptopia email and our official channels when we are ready to receive account holder claims.

What does the Court decision mean?
The Court decision means that Cryptocurrency is ‘property’ and coins were held on express trust by Cryptopia. A separate trust exists for each type of cryptocurrency and they are beneficially owned by the account holders so will not form part of the pool of assets available to unsecured creditors.

The next steps now will be completing the reconciliation process to determine total customer holdings and finalising a distribution model for returning coins to beneficial owners. This process is being completed alongside the claims and KYC process mentioned above.

The Court has ruled that you are holding my coins, I demand that you return these to me immediately.
Whilst the Court ruling confirms that Cryptocurrencies were held on express trust, the process of returning these coins cannot begin immediately due to the incomplete reconciliation process, AML concerns, and various other legal guidance needed on numerous matters. The Liquidator has a duty to all beneficiaries of these trusts and so repatriation cannot begin until the reconciliation process is complete and the Liquidators are ready for claims from all beneficiaries.

Are you selling my coins to fund the Liquidation?
The Liquidation is currently being funded with company assets. Allocation of costs of returning account holders assets will be subject to further direction from the Court.

To clarify the account holders’ assets are not recorded in the Receipts and Payments statement, found in the Liquidator’s reports.

Will the return of my coins be in crypto or fiat?
The Court’s directions indicate repatriation of customer holdings is to be in crypto where possible. We will work through this and seek further directions as required.

Will KYC be needed?
The KYC process cannot be avoided, as it is a legal requirement in New Zealand. Before returning crypto-assets we will correspond with customers within this claims process. Please note, customers who have previously completed the KYC process with Cryptopia will still need to go through the process set by us.

Why have you not replied to my email?
There were over 960,000 active account holders of Cryptopia. We cannot reply to individual email queries due to the sheer number of emails we receive and the time it would take to reply to all account holders’ queries. Please refer to the Grant Thornton New Zealand and Cryptopia websites and their respective social media channels for updates.

Can you tell me my account balance or provide a transaction report for taxation purposes?
At this stage, we are not able to confirm the underlying transactions or trade history that make up customer balances and therefore cannot communicate account balances to account holders at this time.

Can anyone else tell me my account balance?
We are the only ones with access to the customer database at the date of Liquidation. No one outside of the Liquidators has access to the customer database, nor should they be communicating any information about balances to account holders.

Anyone outside of the official communication channels pertaining to have access to this information or offering to tell account holders what balances are in their accounts is doing so without the Liquidators authority. Please be wary of any such approaches and note that any communications relating to the Liquidation will come from the official channels such as the Grant Thornton website, or the Grant Thornton and Cryptopia twitter accounts.

Will Cryptopia ask me for further funds?
No, we will not ask you to deposit any further crypto-assets or confirm account holders' details at this stage. The only direct point of contact will be made via the email address you used when you registered on the Cryptopia exchange.

Please take care to ensure that any communications asking you to deposit further funds are not scams.

Why can’t you simply re-open the exchange and allow account holders to withdraw their coins?
We cannot re-open the exchange to return account holders’ coins. The exchange was hacked and the source of the hack is still unknown and is still being investigated by the New Zealand Police. Because of the hack, we have had to re-secure all of the coins in a non-hacked environment prior to undertaking the reconciliation process (which had never been completed before). This is not a quick process but is necessary to ensure that coins are secure and that a further hack does not occur.

Because no detailed reconciliation process between the customer database and the crypto assets held in the exchange’s wallets was ever undertaken, we cannot confirm that account holders' coin balances will match the actual holdings for each coin.

Will trading on Cryptopia resume?
No. The Company is in Liquidation so will not be re-opening for trading. Please do not deposit any funds into historic deposit addresses.

My crypto was not affected by the January hack, why can’t I withdraw them?
Because no detailed reconciliation process between the customer database and the crypto assets held in the exchange’s wallets was ever undertaken, we cannot confirm that account holders' coin balances will match the actual holdings for each coin.
hero member
Activity: 994
Merit: 503
September 22, 2020, 01:58:52 PM
#97
New communication about Cryptopia

Will we be entitled to our respective legal forks (BCH-BSV-BTT.....) maybe yes maybe no?

Check https://www.grantthornton.co.nz/Update-for-Cryptopia-account-holders-18-September-2020/


haizz, to get your money back, it takes a lot of time and takes many steps to confirm it. I know that many people lose a lot of money and want to be compensated but look at this to-do list, is it too much?
we even have to re-provide KYC and some necessary data. This will keep our information on management and it will be dangerous. In addition, Cryptopia has collapsed long ago and there is a high chance that they will not be able to repay all their debt in a short period of time. I'm concerned that this is just a form of misappropriation of user data, be careful.
full member
Activity: 952
Merit: 104
September 22, 2019, 05:55:18 PM
#96
Investors lose all coins they had on exchange because some of them hold coins on exchange, but even so i don't know if they return all coins. Investors don't lose nothing after cryptopia enable and allowed deposit, but maybe cryptopia try to see if they can get new users and if they see the drop decided to close.

I guess they were trying to save the business,  they were hoping to see if some users will get back on again and continue trading after all what had happened. Of course its not that simple now that we've seen them vulnerable. Investors were given time to withdraw when they reopened, those who deposited took the risks. I doubt if there were many of them though.



Yeah the company want go try recover that's the reason for the re-opend purpose, they hope the investors stay use cryptopia in their trading works. Because investor and user are very important how the company survive.
legendary
Activity: 2534
Merit: 1713
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September 22, 2019, 04:41:09 PM
#95
I think it is difficult to be able to replace a new nicehash because it requires a lot of capital and they also think of missing funds from traders so maybe they better close and choose not to continue the platform.

It is a decision for the administrators but in reality trying to get this exchange to continue especially after the scandal it will be a tough job trying to sell it to any would-be buyer.
legendary
Activity: 2534
Merit: 1713
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August 06, 2019, 07:40:05 AM
#94
I somehow don't think Cryptopia exit scammed. I believe they got hacked and are following due process subsequently. They have appointed professional liquidators to take charge.
You might be right but just because professional liquidators are appointed (or imposed) does not mean a scam did not take place.

You might be not be thinking.
You are hope / wish -ing.

HeXXX himself has published claims that his business partners likely 'set up' the hack as to cover their outright theft of funds.


I never knew that. Do you have a link/URL?
member
Activity: 195
Merit: 17
August 06, 2019, 03:54:10 AM
#93
I somehow don't think Cryptopia exit scammed. I believe they got hacked and are following due process subsequently. They have appointed professional liquidators to take charge.
You might be right but just because professional liquidators are appointed (or imposed) does not mean a scam did not take place.

You might be not be thinking.
You are hope / wish -ing.

HeXXX himself has published claims that his business partners likely 'set up' the hack as to cover their outright theft of funds.
legendary
Activity: 2534
Merit: 1713
Top Crypto Casino
August 05, 2019, 04:32:38 PM
#92
I somehow don't think Cryptopia exit scammed. I believe they got hacked and are following due process subsequently. They have appointed professional liquidators to take charge.

You might be right but just because professional liquidators are appointed (or imposed) does not mean a scam did not take place.
sr. member
Activity: 692
Merit: 254
terra-credit.com
August 05, 2019, 04:07:27 PM
#91
Cryptopia was a reputed old exchange. For a major hack, this exchange is going to be closed! Where when Binance lost 7000 BTC by the hackers' many investors wanted to cover the Binance loss by depositing fund! It is really hurt to see the Cryptopia end! Some good investors could buy this exchange platform.
legendary
Activity: 2100
Merit: 1058
August 05, 2019, 03:26:12 PM
#90
I somehow don't think Cryptopia exit scammed. I believe they got hacked and are following due process subsequently. They have appointed professional liquidators to take charge.
I am also thinking of this too, but the mistake they are making is to keep silence for long on it, they need to keep updating people, or else many of their former users will start getting out of patience and make some moves against them which could complicate issue. I know they are passing through though time now, and you know they are not like Binance that has SAFU FUND to salvage their situation.

If they have to compensate their users, they have to legally come into an agreement and then source for funds to do so. Look at the situation the hacker has out them, and the perpetrators are just somewhere cooling off with the fund that has shut down another man’s business entirely. People just need to give them more time to make arrangements.
member
Activity: 350
Merit: 10
August 04, 2019, 07:15:47 PM
#89
This Exchange has been doing some serious problem before. They have been keeping shutting down the deposit and withdrawal function before.
Luckily I'm not trusting this exchange anymore. I feel bad for the investor that lost their fund there.
full member
Activity: 896
Merit: 108
August 04, 2019, 05:42:30 PM
#88
It seems that these difficult times have caused a lot of people to become crazy. cryptopia, which was known as a high-volume exchange, experienced these difficult times in ways that did not benefit their users. I am a person who is not easy to believe when an exchange releases news that they have been hacked, I wonder if they don't have security experts who can handle it. those working on the network must have known this threat, it should have been anticipated from the start. this looks like a game to attract sympathy from users.
legendary
Activity: 2534
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August 04, 2019, 11:20:48 AM
#87
Cryptopia was one of my favorite exchanges though when I started in crypto. It has a decent volume and can pump many altcoins when there is a good news or announcement with any coin. But I guess the fact they don't become a huge thing and succeed like Binance is the signal that they won't last long and make an exit scam as like the ordinary exchanges do. It's funny to see that there are still complaining who still wants to retrieve their shitcoins from there.


Maybe the first mistake Cryptopia made was when they added that whole bunch of coins and tokens to their website which resulted in outages and delays. They seemed to be playing catch up ever since and dragged out their demise for well over a year before the "hack".

Right now it is difficult to see any exchange catching up with Binance
full member
Activity: 728
Merit: 115
August 04, 2019, 11:14:44 AM
#86
Exactly no more updates from them, better I did not store coins in their exchange. I’ve heard many had lost their funds on this exchange. Never store coins in an exchange that is not secured.

What do you mean by this "exchange that is not secured"?
You are aware that some people like daily traders are trading all the time on hourly base 7 days a week. Exchange is actually their playground, not some bus station where they just unload or load goods and bags an leave without turning back.

Also bunch of people didn't withdraw funds due to fees they pay, so every person has their own story why it had coins on the platform at the time of hacking. Things are not black and white as some people are trying to present them now.
full member
Activity: 783
Merit: 100
August 04, 2019, 11:11:12 AM
#85
Cryptopia was one of my favorite exchanges though when I started in crypto. It has a decent volume and can pump many altcoins when there is a good news or announcement with any coin. But I guess the fact they don't become a huge thing and succeed like Binance is the signal that they won't last long and make an exit scam as like the ordinary exchanges do. It's funny to see that there are still complaining who still wants to retrieve their shitcoins from there.
There are many factors that cause cryptopia scam and I think reading reveals that cryptopia is your favorite exchange that is indeed true and that I think can be a good exchange in the past. right now whatever happens cryptopia is falling and it's happening now
sr. member
Activity: 569
Merit: 250
August 04, 2019, 10:36:16 AM
#84
I somehow always trusted Cryptopia I even bought their share coin which payed something according their accumulated fees. Now I have very little hope to get my investment back.
legendary
Activity: 2534
Merit: 1713
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August 03, 2019, 08:56:57 AM
#83
Good thing I decided pulling out my funds from cryptopia last year before the incident happened. Luckily, after a month when my funds was withdrawn sudden hacking was badly occuring on that exchange site. It's been always advice by many expert that entrusting our crypto on exchanges isn't a safe idea, so why bother putting our asset despite of unsafe conditions.


Thankfully you never lost your funds. It was a major public relations disaster when Cryptopia got hacked and it seems they never actually had any scope to make real progress to return funds to users instead they allowed eposts and did not allow withdrawals so the alarm bells should have been ringing from day one.
jr. member
Activity: 191
Merit: 7
August 03, 2019, 01:55:53 AM
#82
I somehow don't think Cryptopia exit scammed. I believe they got hacked and are following due process subsequently. They have appointed professional liquidators to take charge.
full member
Activity: 546
Merit: 100
August 02, 2019, 10:05:10 PM
#81
Cryptopia was one of my favorite exchanges though when I started in crypto. It has a decent volume and can pump many altcoins when there is a good news or announcement with any coin. But I guess the fact they don't become a huge thing and succeed like Binance is the signal that they won't last long and make an exit scam as like the ordinary exchanges do. It's funny to see that there are still complaining who still wants to retrieve their shitcoins from there.
legendary
Activity: 2534
Merit: 1713
Top Crypto Casino
August 02, 2019, 06:18:14 PM
#80
It is not really safe to put deposit our coins in a certain exchanges and stay at them for long.  What happen to cryptopia is somewhat a king if scam exit. They gain trust before and build a good market trend, that is why people never expecting this to happen with them.  But all the sudden it goes like this, it is really a big dumb.


The evidence does suggest they gained trust by re-opening after the hack in order for users to send crypto to their exchange in the knowledge that they would fail at a later date.

Not a good idea to do that and have users out of pocket.
hero member
Activity: 1694
Merit: 505
#SWGT PRE-SALE IS LIVE
August 02, 2019, 06:14:43 PM
#79
Well i would say not too surprise to see this happening to be honest, never like that exchange the few times i had to use it because of some alts i need to dispose the experience was far from okey, the exchange freezes and hangs at will, not to mention it was serve as a home for pumps and dumps, i feel for those who will suffer as a result of this mess, another lesson to be learnt especially for those who still keep their coins on exchanges.


Users will not learn their lesson as you put it because any exchange can start the process of scamming at any point.

It is all about a matter of sending your crypto to exchanges for trading only, then for them to be withdrawn immediately. It is essential never to leave crypto on exchanges.

Good thing I decided pulling out my funds from cryptopia last year before the incident happened. Luckily, after a month when my funds was withdrawn sudden hacking was badly occuring on that exchange site. It's been always advice by many expert that entrusting our crypto on exchanges isn't a safe idea, so why bother putting our asset despite of unsafe conditions.
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