Topic: Cryptopia turning into a scam? - page 6. (Read 25296 times)

You can open a support ticket, which will be ignored. Good luck.

I also have some coins stuck on processing for 14 days now, around 5.000$ in coins...

This sucks.

They are not a Chinese company. Cryptopia oparates out of New Zealand and although there may be some Chinese, it's not China

Just a friendly reminder that if there is a situation that needs any input from any region near China then that response will come at the earliest on Monday I suppose.  So heres to that.  And no I did not get a reply to my ticket either.

cryptopia owe me 1000 innova coins.  Give it back you thief.   

Bubbles. They can make bubbles as long as they want to play along with our money. If there is no action, it makes no dent at all. Reputation is down the drain and I shall burn in hell if I use this exchange again. Till then we need to open a new ticket every day in hope that one day they will hire a support person to eventually delete them as they do in their forums. Always time for censorship it seems, just not to work support tickets.

Its good to see they are being proactive and hiring people to sort the backlog of issues.

Message from CEO Alan Booth

Dear Valued Cryptopians I am privileged to have been appointed by the Board as the first CEO of Cryptopia Ltd. Whilst this is an incredibly exciting opportunity to head up a leading cryptocurrency exchange and an innovator in the Fintech sector, I am aware that there are a number of very urgent priorities to address to ensure greater customer satisfaction and trust. Cryptopia has experienced incredibly fast growth (last quarter our user base grew by an astounding 940%) and as with any company expanding at this pace, we have faced many challenges associated with this growth. My commitment to you, our customer, is that our team will be 100% focussed on the short term urgent priorities of faster support response times, improved user experience and enhanced transparency and security. We acknowledge those that are suffering due to extended delays around support response times and I do understand the frustration. We apologise that you have experienced these issues and I guarantee that this will dramatically improve as we increase resource and attention in this area. Please ensure that you continue to lodge support queries through the appropriate channel. It also helps the team to close resolved tickets so they can prioritise. Directly contacting the team via social media channels won’t lead to a faster resolution and we ask for your patience as we improve our systems and processes in this area. Remember, I have only just arrived and the changes we make are for the good of all and will lead to the fastest resolution of all outstanding issues. My experience in working with tech start-ups demonstrates I am well placed to drive Cryptopia forward and under my leadership, Cryptopia will continue to evolve from a counter-culture start-up into a global player in the Fintech industry. Rest assured there are no more excuses – the team here are truly dedicated and focused on delivering a fast, secure and customer focussed cryptocurrency exchange. And we are here for the long game. You have my commitment to make weekly updates across all media and we will be honest and diligent in our dealings with you. Best wishes Alan Booth

He's no slouch he has a good track record. Getting him away from something as clever as yikebike is a great feat.
Lets see what the coming weeks bring.

Papa-dope, listen up dude. If you're genuinely happy with the way Cryptopia works and have successfully managed to get your BTC in and out, then more power to you. But just stop and think about what how you'd feel and how you'd be reacting if you had a thousand bucks or more stuck in an exchange. You have no right and no place to minimise what others are experiencing, or worse, imply that ALL these long-time members are lying, simply because of your personal experience.

Furthermore at this point in time, all 6 of your posts are either in defense of Cryptopia on this thread, or suggesting Cryptopia as a good exchage in another thread. Can you blame others for thinking you're a puppet for them?

For your information, I used to really like using Cryptopia until their withdrawal isues became a commonly talked-about issue. I think they're a small exchange that got in waaay over their head and what that means is I'm going to get the hell out before this ship goes under.

So if I'd lie and tell you that I have issues with cryptopia my morals and standards would be fine?

That dude obviously work for cryptopia.  The guy has no sense of morals and standards.  He's out for one thing $$$$ what cryptopia is paying him to cause ruckus about cryptopia not taking care of business.

No need to argue with the sucky puppet.  Tell him where's my fucking MONEY!

What are you up to? We are talking here about Cryptopia issues you obviously have no clue about. How is this related to any other exchange? Open a new thread for this.

So what? If you offer trading with 500 coins or so there are likely going to be issues with some of them. Most exchange can't even handle a handful of coins.

If you chose one of the ~10 coins that have issues right now - well it sucks to be you. You officially belong to the minority that has problems.

If you want to see a truly shitty exchange, go check out mercatox.

You obviously another cryptopia 2cent army..  It's all over the net.  Youtube, facebook, here, crytopia forums, twitter that cryptopia having withdrawal deposit problems.  Even cryptopia official announcement said they are having problems.  Support is non existent,.

This is actually just funny at this point. I've been transferring BTC in and out, easily 10-15 transactions the past 2 weeks, no delays, all the "processing" was processed.

I've been waiting 18 days.  No support no coins.

It seems cryptopia like to hold big amount of coins from people.  Little amounts people can withdraw and deposit.

They are busy with monitoring their own forum and deleting complaints there instead of working of support tickets.

Cryptopia is insolvent, that is the only explanation, and they wait for BTC going up again to cover for their losses. So untill we see probaly BTC at 15000$ nobody will see any "processing" processed.

My withdraws have been "processing" over week now.
Total amount over 1.7btc. Opened a ticket but no action from Cryptopia.

All Newbie are happy. (fake responds)
All seniors are not..
No support, no withdraw, no refund, no replay, exchange continue like nothing is happening.
not sure if its a scam yet but very fishy, be carefull 

Would it help your confirmation bias if I tell you that the site is sometimes slow? Because that was the only issue I've had.

Another 2 cent army from cryptopia I suppose.  Cryptopia doing it all wrong.