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Topic: Cryptsy current deposit issue (Read 1549 times)

sr. member
Activity: 434
Merit: 250
November 30, 2013, 06:10:34 PM
#23
The new deposit program has been running a bit so should be seeing them now. Thanks for everyone's patience.

Nothing yet. It's been 24 hours with no trading available to me during a volatile day.

I just sent you an email.

Any update on this?

I know you guys are swamped with deposits but it's been 42 hours since my deposit. Any way you can process the oldest deposits first?
newbie
Activity: 4
Merit: 0
November 30, 2013, 04:45:11 PM
#22
Obviously their servers are overtaxed. Refreshing the screens are lagging severely, and have been for hours.


 
 It may take hours, days or weeks but these Exchanges are likely all suffering from the same thing (exponential growth). Best get used to growing pains. And much, much more. Blasting them with endless e-mails and all isn't helping, but instead slowing their effort to resolve everything.


  The best advice is to do your due diligence and keep researching all of the crypto-currencies. Hint: Click the Crypto NAMES at the link below!

 
I will do my part and sign off so server load is further reduced. Others should too unless their actively trading. That alone may help a lot. And don't open up more windows/tabs than you absolutely need to. That will surely help too so that not so many pages are trying to refresh near constantly with ever changing data and new streams there of. Instead head over to http://coinmarketcap.com/ to watch the action. That way Cryptsy's servers wont be so taxed.



 Best Wishes



Caveat emptor - let the buyer beware!


I'm just a noob but this really makes sense; log out and spread the word to stand back and let them breath . . .
hero member
Activity: 546
Merit: 500
November 30, 2013, 04:42:40 PM
#21
Obviously their servers are overtaxed. Refreshing the screens are lagging severely, and have been for hours.


 
 It may take hours, days or weeks but these Exchanges are likely all suffering from the same thing (exponential growth). Best get used to growing pains. And much, much more. Blasting them with endless e-mails and all isn't helping, but instead slowing their effort to resolve everything.


  The best advice is to do your due diligence and keep researching all of the crypto-currencies. Hint: Click the Crypto NAMES at the link below!

 
 I will do my part and sign off so server load is further reduced. Others should too unless their actively trading. That alone may help a lot. And don't open up more windows/tabs than you absolutely need to. That will surely help too so that not so many pages are trying to refresh near constantly with ever changing data and new streams there of. Instead head over to http://coinmarketcap.com/ to watch the action. That way Cryptsy's servers wont be so taxed.



 Best Wishes



Caveat emptor - let the buyer beware!

That is some good advice, I have logged out as per your tip.

Cryptsy supports loads of new coins, now is a good time to send some back their way.
sr. member
Activity: 616
Merit: 250
November 30, 2013, 04:02:10 PM
#20
 Obviously their servers are overtaxed. Refreshing the screens are lagging severely, and have been for hours.


 
 It may take hours, days or weeks but these Exchanges are likely all suffering from the same thing (exponential growth). Best get used to growing pains. And much, much more. Blasting them with endless e-mails and all isn't helping, but instead slowing their effort to resolve everything.


  The best advice is to do your due diligence and keep researching all of the crypto-currencies. Hint: Click the Crypto NAMES at the link below!

 
 I will do my part and sign off so server load is further reduced. Others should too unless their actively trading. That alone may help a lot. And don't open up more windows/tabs than you absolutely need to. That will surely help too so that not so many pages are trying to refresh near constantly with ever changing data and new streams there of. Instead head over to http://coinmarketcap.com/ to watch the action. That way Cryptsy's servers wont be so taxed.



 Best Wishes



Caveat emptor - let the buyer beware!
full member
Activity: 203
Merit: 100
November 30, 2013, 03:32:52 PM
#19
Can someone confirm my deposit is safe?

Nothing is showing at all in my account - first time user here.


Most likely it's safe.  What coin is it?  If you can see it in the coins block explorer you're fine.
legendary
Activity: 1498
Merit: 1000
November 30, 2013, 03:27:11 PM
#18
Can someone confirm my deposit is safe?

Nothing is showing at all in my account - first time user here.
legendary
Activity: 2674
Merit: 2965
Terminated.
November 30, 2013, 02:19:46 PM
#17
I understand, but what about deposit disappearing problem? It's not about delay, it's about the fact that cryptsy behaves like my transaction didn't happen at all (deposit transaction disappeared). I'm getting worried.
Is it related to this lag too?
Disappearing? There is support for every issue that you have, no need to worry about it.
legendary
Activity: 1022
Merit: 1001
November 30, 2013, 02:13:23 PM
#16
My luckycoin deposits sent over 12 hours ago still havent shown up.

Also, ALF trades are stuck:



I also am unable to generate a new LKY deposit address - just sits on 'generating address".

newbie
Activity: 38
Merit: 0
November 30, 2013, 01:56:20 PM
#15
The deposits are slow to deposit due to the lag, which issue will be mitigated by the new servers that are coming in.

Guys, we've got a backlog of tickets, and deposits are crediting but at a delayed pace, so give it time before you file a ticket and give us a break. Wink

We apologize for the trouble this is causing, but it will be getting better! Welcome to all the new users! Smiley
I understand, but what about deposit disappearing problem? It's not about delay, it's about the fact that cryptsy behaves like my transaction didn't happen at all (deposit transaction disappeared). I'm getting worried.
Is it related to this lag too?
sr. member
Activity: 369
Merit: 250
Cryptsy.com • Got Shitcoins?
November 30, 2013, 01:44:45 PM
#14
The deposits are slow to deposit due to the lag, which issue will be mitigated by the new servers that are coming in.

Guys, we've got a backlog of tickets, and deposits are crediting but at a delayed pace, so give it time before you file a ticket and give us a break. Wink

We apologize for the trouble this is causing, but it will be getting better! Welcome to all the new users! Smiley
newbie
Activity: 38
Merit: 0
November 30, 2013, 01:24:44 PM
#13
My deposit just disappeared from the account, it's not just "pending" - it's not even in transactions history.
I described my situation in PM, please take a look.
member
Activity: 70
Merit: 10
November 30, 2013, 03:58:42 AM
#12
Same here - still waiting for my pts deposit since Thursday Sad

Mail sent....
sr. member
Activity: 434
Merit: 250
November 30, 2013, 12:11:58 AM
#11
The new deposit program has been running a bit so should be seeing them now. Thanks for everyone's patience.

Nothing yet. It's been 24 hours with no trading available to me during a volatile day.

I just sent you an email.
hero member
Activity: 826
Merit: 1001
@Bit_John
November 30, 2013, 12:01:59 AM
#10
The new deposit program has been running a bit so should be seeing them now. Thanks for everyone's patience.
sr. member
Activity: 434
Merit: 250
November 29, 2013, 08:16:28 PM
#9
John, thanks for the continued presence on the board. I have had my Helpdesk ticket twice marked as Resolved when there has been no deposit in my account. Can you answer why tickets are being marked as Resolved when there has been no resolution?

Thanks, and hang in there. It will get better with the new equipment.
hero member
Activity: 826
Merit: 1001
@Bit_John
November 29, 2013, 08:08:59 PM
#8
Certain wallets act pretty finicky SRC is one of the finicky ones I will have vern take a look
legendary
Activity: 912
Merit: 1000
November 29, 2013, 07:12:53 PM
#7
My SRC deposit from ~14 hours ago still hasn't even showed up as pending lol.   Cry
full member
Activity: 126
Merit: 100
GPUDude
November 29, 2013, 06:15:49 PM
#6
Yup, they're taking crazy long to deposit Sad.
hero member
Activity: 532
Merit: 500
bearded, drunk, fat, naked
November 29, 2013, 04:22:31 PM
#5
after the fix helped the deposits from yesterday to finally come through, it seems like it's broken again for new deposits (won't even show up as pending). Sad
hero member
Activity: 896
Merit: 500
November 29, 2013, 02:56:39 PM
#4
Damn new people with their new money   Grin
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