Topic: CRYPTSY IS THE BEST!!!!! - page 4. (Read 10187 times)
If you're unhappy with Cryptsy switch to Vircurex, safe 10% trading fees using my referral code (see signature). Thanks!
36 hours and counting..... Still no response from cryptsy, even after I post my problem and ticket number here...
I've had a sell order stuck "currently processing" and unable to cancel for the last 12 hours, even though the market has tanked like a bitch, and is nowhere near that price any more. This kind of thing has been happening almost daily recently.
I can also fully relate to the experiences these other posters have had, having encountered the majority of these bugs myself, and also the frustration of not being able to get a prompt response from the site staff. I have 10k+ trades on cryptsy, and most of them go through without issue, but when the problems happen, they are compounded by inadequate support. 24/7 markets need 24/7 staff, even if it's just a guy in IRC or on the forums acknowledging the issue.
I had a stuck order sorted in minutes yesterday after BitJohn responded to my post, which is how it should be, not 12+ hours like my latest problem (which is exactly the same issue). You need more public-facing staff, not just a bunch of new servers.
Current ticket is #70012, if anyone cares lol.
I can also fully relate to the experiences these other posters have had, having encountered the majority of these bugs myself, and also the frustration of not being able to get a prompt response from the site staff. I have 10k+ trades on cryptsy, and most of them go through without issue, but when the problems happen, they are compounded by inadequate support. 24/7 markets need 24/7 staff, even if it's just a guy in IRC or on the forums acknowledging the issue.
I had a stuck order sorted in minutes yesterday after BitJohn responded to my post, which is how it should be, not 12+ hours like my latest problem (which is exactly the same issue). You need more public-facing staff, not just a bunch of new servers.
Current ticket is #70012, if anyone cares lol.
Every issues I had on cryptsy were fixed as soon as I made a Ticket for it. All answers were pretty fast !
Same here ...
Happy @ Crytpsy
Come on Cryptsy, this is really lazy and ignorant behaviour from your part. Please don't treat users like shit, or else people will abandon your exchange for ever. I booked a ticket, posted my ticket number in a thread where guys like BitJohn and mullick is active and still no response after 24 hrs.... Man, this is really disappointing behaviour from your part... There's already lot of complaints against Cryptsy on these forums. Compared to Cryptsy...Vircurex,Bter and even Coinedup is way better.. Keep doing this and bad word of mouth will hit your exchange hard..
Cryptsy can't even handle the coins they have, and you fools want Mooncoin to be added?
Until the lags, missing funds, downtime, slow return of cancelled funds are resolved do your customers justice and don't touch any new coins. Your pathetic service will only become more pathetic.
Until the lags, missing funds, downtime, slow return of cancelled funds are resolved do your customers justice and don't touch any new coins. Your pathetic service will only become more pathetic.
mooncoin
@BitJohn: #76395, this is my ticket number. I traded 49 CAT for around 0.04BTC, but after the trade coins disappeared.. ther's no BTC balance in my account.. Please correct this.. And now it's 12hrs and still no coins... Ticket is booked 11 hours ago... Anything to say?
Moon : SUCH POWER and VOLUME! 
MOON! CRYPTSY I would love for you to be there when you make our landing on the moon!
Mooncoin for cryptsy!
i'm awake when they sleep thus everything solved in 24 ours, been able to have btJohn on my ticket.
About 4 tickets open for various reasons, no trouble.
And it was on absolutely super low level of forgotten alts. (last 5EMD).
About 4 tickets open for various reasons, no trouble.
And it was on absolutely super low level of forgotten alts. (last 5EMD).
BitJohn, could you take a look at my ticket #72065, I have been
waiting for an answer from support more then 3 days.
waiting for an answer from support more then 3 days.
why do you answer if you don't read what i write
DEVCOINS D E V C O I N S
lol so tell us why yesterday the same thing happened and mullick said vern would solve it, afterwards i try again to send devcoins, same problem, thats why i am raging
and i write what i want in the forums, you don't dictate me what i can write and what not - i bet you wish all these posts making cryptsy look bad annoy you very much - i bet you would like to delete them and forbid us to tell others our opinions of how you treat people and how you react personally
i am SOOOO glad i have not all my money in your site dude
do what you want, screw with somebody else
it is not a server problem, you just send coins elsewhere ( ok that is good) - so that i cannot see them and blockexplorer shows zero account balance as your site does too
and i am tired of trying to get anyone of you in the cryptsy_support chat, at the tickets
i said already - instead of answering in forums and complaining about people complaining - you should do your work , you get paid - i don't
sidenode: my account is a test account to see if i can trust my money to this site, after 1 month testing with 1 btc i would tell everybody who asks me to not use your site for at least 1 more year because it is slow, laggy, coins disappear and THE USER HAS TO PROOF TO THE SUPPORT GUYS that he has coins in their system - just read my last posts - mullick wanted proof - read the blockexplorer wrong and told me i had no coins they are gone....after i told him they are on cryptsy 100 % suddenly he finds them.....
the 1 bitcoin i put on your site was absolutely wasted money and i regret it everyday - though glad it was not all my bitcoins i gave you
DEVCOINS D E V C O I N S
lol so tell us why yesterday the same thing happened and mullick said vern would solve it, afterwards i try again to send devcoins, same problem, thats why i am raging
and i write what i want in the forums, you don't dictate me what i can write and what not - i bet you wish all these posts making cryptsy look bad annoy you very much - i bet you would like to delete them and forbid us to tell others our opinions of how you treat people and how you react personally
i am SOOOO glad i have not all my money in your site dude
do what you want, screw with somebody else
it is not a server problem, you just send coins elsewhere ( ok that is good) - so that i cannot see them and blockexplorer shows zero account balance as your site does too
and i am tired of trying to get anyone of you in the cryptsy_support chat, at the tickets
i said already - instead of answering in forums and complaining about people complaining - you should do your work , you get paid - i don't
sidenode: my account is a test account to see if i can trust my money to this site, after 1 month testing with 1 btc i would tell everybody who asks me to not use your site for at least 1 more year because it is slow, laggy, coins disappear and THE USER HAS TO PROOF TO THE SUPPORT GUYS that he has coins in their system - just read my last posts - mullick wanted proof - read the blockexplorer wrong and told me i had no coins they are gone....after i told him they are on cryptsy 100 % suddenly he finds them.....
the 1 bitcoin i put on your site was absolutely wasted money and i regret it everyday - though glad it was not all my bitcoins i gave you
Users require proof they sent a coin a txid because for every legitimate claim there is one that is not we obviously cannot just give coins to anyone who claims they sent them. So we need a txid which proves via an explorer that coins were sent its also the only way to look up specifically what transaction we are talking about. The forums are my job as well not complaining about you posting on them just pretty hard to follow all the random Cryptsy threads why not just post in one of the already created ones. Its faster and doesn't clutter the forums.
why do you answer if you don't read what i write
DEVCOINS D E V C O I N S
lol so tell us why yesterday the same thing happened and mullick said vern would solve it, afterwards i try again to send devcoins, same problem, thats why i am raging
and i write what i want in the forums, you don't dictate me what i can write and what not - i bet you wish all these posts making cryptsy look bad annoy you very much - i bet you would like to delete them and forbid us to tell others our opinions of how you treat people and how you react personally
i am SOOOO glad i have not all my money in your site dude
do what you want, screw with somebody else
it is not a server problem, you just send coins elsewhere ( ok that is good) - so that i cannot see them and blockexplorer shows zero account balance as your site does too
and i am tired of trying to get anyone of you in the cryptsy_support chat, at the tickets
i said already - instead of answering in forums and complaining about people complaining - you should do your work , you get paid - i don't
sidenode: my account is a test account to see if i can trust my money to this site, after 1 month testing with 1 btc i would tell everybody who asks me to not use your site for at least 1 more year because it is slow, laggy, coins disappear and THE USER HAS TO PROOF TO THE SUPPORT GUYS that he has coins in their system - just read my last posts - mullick wanted proof - read the blockexplorer wrong and told me i had no coins they are gone....after i told him they are on cryptsy 100 % suddenly he finds them.....
the 1 bitcoin i put on your site was absolutely wasted money and i regret it everyday - though glad it was not all my bitcoins i gave you
DEVCOINS D E V C O I N S
lol so tell us why yesterday the same thing happened and mullick said vern would solve it, afterwards i try again to send devcoins, same problem, thats why i am raging
and i write what i want in the forums, you don't dictate me what i can write and what not - i bet you wish all these posts making cryptsy look bad annoy you very much - i bet you would like to delete them and forbid us to tell others our opinions of how you treat people and how you react personally
i am SOOOO glad i have not all my money in your site dude
do what you want, screw with somebody else
it is not a server problem, you just send coins elsewhere ( ok that is good) - so that i cannot see them and blockexplorer shows zero account balance as your site does too
and i am tired of trying to get anyone of you in the cryptsy_support chat, at the tickets
i said already - instead of answering in forums and complaining about people complaining - you should do your work , you get paid - i don't
sidenode: my account is a test account to see if i can trust my money to this site, after 1 month testing with 1 btc i would tell everybody who asks me to not use your site for at least 1 more year because it is slow, laggy, coins disappear and THE USER HAS TO PROOF TO THE SUPPORT GUYS that he has coins in their system - just read my last posts - mullick wanted proof - read the blockexplorer wrong and told me i had no coins they are gone....after i told him they are on cryptsy 100 % suddenly he finds them.....
the 1 bitcoin i put on your site was absolutely wasted money and i regret it everyday - though glad it was not all my bitcoins i gave you
hahaha
guys, if you read this thread you know i had discussion with mullick about where my coins are and then he found them and sent them to me
THE SAME PROBLEM OCCURED AGAIN
they do not even want to solve this problem
slowly i get suspicious - why? because they get the coins in the address on my account and then directly send it to somewhere else, they gather 1 million coins on an address and bunker them there
instead of paying them on my account as i wanted, so now i have to run after mullick AGAIN and ask him to solve this problem AGAIN
this is a joke right ? you are kidding me right ?
not only did cryptsy cost me about 0.4 btc last weeks , no , they try to fool me like i am stupid
what do you do all the hours with those coins? why hold them hostage in your wallets instead of directly leaving them on my address on cryptsy so i can use them
this makes no sense - i want an explanation - and i want to know if you hold any more of my coins hostage - as i cannot get a blockexplorer for every coin i ever had...
very stressfull and annoying dealing with you guys again and again over the same problem
guys, if you read this thread you know i had discussion with mullick about where my coins are and then he found them and sent them to me
THE SAME PROBLEM OCCURED AGAIN
they do not even want to solve this problem
slowly i get suspicious - why? because they get the coins in the address on my account and then directly send it to somewhere else, they gather 1 million coins on an address and bunker them there
instead of paying them on my account as i wanted, so now i have to run after mullick AGAIN and ask him to solve this problem AGAIN
this is a joke right ? you are kidding me right ?
not only did cryptsy cost me about 0.4 btc last weeks , no , they try to fool me like i am stupid
what do you do all the hours with those coins? why hold them hostage in your wallets instead of directly leaving them on my address on cryptsy so i can use them
this makes no sense - i want an explanation - and i want to know if you hold any more of my coins hostage - as i cannot get a blockexplorer for every coin i ever had...
very stressfull and annoying dealing with you guys again and again over the same problem
What coins are hostage? I am not going to explain why you see coins move when they arrive I am sure some of the more savvy folks could explain it to you but trust me its a good thing. In general you just post here over and over here spamming the forums. If you have an issue hit us up do not bother the forum folks with your personal support issues. Did you even put in a trouble ticket?
On a side note 4 more servers deployed a bit ago.
+1 and
+1 nice to see some more servers, as we really need it to support 140,000 users
hahaha
guys, if you read this thread you know i had discussion with mullick about where my coins are and then he found them and sent them to me
THE SAME PROBLEM OCCURED AGAIN
they do not even want to solve this problem
slowly i get suspicious - why? because they get the coins in the address on my account and then directly send it to somewhere else, they gather 1 million coins on an address and bunker them there
instead of paying them on my account as i wanted, so now i have to run after mullick AGAIN and ask him to solve this problem AGAIN
this is a joke right ? you are kidding me right ?
not only did cryptsy cost me about 0.4 btc last weeks , no , they try to fool me like i am stupid
what do you do all the hours with those coins? why hold them hostage in your wallets instead of directly leaving them on my address on cryptsy so i can use them
this makes no sense - i want an explanation - and i want to know if you hold any more of my coins hostage - as i cannot get a blockexplorer for every coin i ever had...
very stressfull and annoying dealing with you guys again and again over the same problem
guys, if you read this thread you know i had discussion with mullick about where my coins are and then he found them and sent them to me
THE SAME PROBLEM OCCURED AGAIN
they do not even want to solve this problem
slowly i get suspicious - why? because they get the coins in the address on my account and then directly send it to somewhere else, they gather 1 million coins on an address and bunker them there
instead of paying them on my account as i wanted, so now i have to run after mullick AGAIN and ask him to solve this problem AGAIN
this is a joke right ? you are kidding me right ?
not only did cryptsy cost me about 0.4 btc last weeks , no , they try to fool me like i am stupid
what do you do all the hours with those coins? why hold them hostage in your wallets instead of directly leaving them on my address on cryptsy so i can use them
this makes no sense - i want an explanation - and i want to know if you hold any more of my coins hostage - as i cannot get a blockexplorer for every coin i ever had...
very stressfull and annoying dealing with you guys again and again over the same problem
What coins are hostage? I am not going to explain why you see coins move when they arrive I am sure some of the more savvy folks could explain it to you but trust me its a good thing. In general you just post here over and over here spamming the forums. If you have an issue hit us up do not bother the forum folks with your personal support issues. Did you even put in a trouble ticket?
On a side note 4 more servers deployed a bit ago.
CRYPTSY is the best but it is really slow....
Only trolls here, have you tried withdrawing coins ?!? - Well its not working!
I withdraw several bitcoins and it was working without any problems, infact it was a lot faster then 3 weeks ago...
hahaha
guys, if you read this thread you know i had discussion with mullick about where my coins are and then he found them and sent them to me
THE SAME PROBLEM OCCURED AGAIN
they do not even want to solve this problem
slowly i get suspicious - why? because they get the coins in the address on my account and then directly send it to somewhere else, they gather 1 million coins on an address and bunker them there
instead of paying them on my account as i wanted, so now i have to run after mullick AGAIN and ask him to solve this problem AGAIN
this is a joke right ? you are kidding me right ?
not only did cryptsy cost me about 0.4 btc last weeks , no , they try to fool me like i am stupid
what do you do all the hours with those coins? why hold them hostage in your wallets instead of directly leaving them on my address on cryptsy so i can use them
this makes no sense - i want an explanation - and i want to know if you hold any more of my coins hostage - as i cannot get a blockexplorer for every coin i ever had...
very stressfull and annoying dealing with you guys again and again over the same problem
guys, if you read this thread you know i had discussion with mullick about where my coins are and then he found them and sent them to me
THE SAME PROBLEM OCCURED AGAIN
they do not even want to solve this problem
slowly i get suspicious - why? because they get the coins in the address on my account and then directly send it to somewhere else, they gather 1 million coins on an address and bunker them there
instead of paying them on my account as i wanted, so now i have to run after mullick AGAIN and ask him to solve this problem AGAIN
this is a joke right ? you are kidding me right ?
not only did cryptsy cost me about 0.4 btc last weeks , no , they try to fool me like i am stupid
what do you do all the hours with those coins? why hold them hostage in your wallets instead of directly leaving them on my address on cryptsy so i can use them
this makes no sense - i want an explanation - and i want to know if you hold any more of my coins hostage - as i cannot get a blockexplorer for every coin i ever had...
very stressfull and annoying dealing with you guys again and again over the same problem
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