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Topic: Defrosting account Poloniex for more than 22 days! (Read 1563 times)

newbie
Activity: 10
Merit: 0
yesterday i got a new problem, when i want withdraw my str that shown
complete error
and i send ticket to support but until know havent reply, very frustating
hope using send message to mike can make faster to reply me
newbie
Activity: 4
Merit: 0
Poloniex's Support Center will reply your ticket maybe next month, or next 2 months, or ... >.<

They almost didnt see and read the tickets.....  Angry
newbie
Activity: 1
Merit: 0
Ive got similar problem, been waiting nearly 2 weeks, my ticket number is 354756 im pulling my hair out, i just want access to my money
full member
Activity: 194
Merit: 100
Sent multiple messages on poloniex to mike.
He replied to my ticket a few days ago say he would look into it but so far nothing has happened.
legendary
Activity: 1652
Merit: 1088
CryptoTalk.Org - Get Paid for every Post!
Go onto Reddit and make an account.

Then send a private message to Mike-Poloniex, who is an employee:

https://www.reddit.com/user/Mike-Poloniex/

You can also post a thread on the following subreddit:

https://www.reddit.com/r/CryptoCurrency/

he usually answers people there
Cool

Hi Sergey,

Sorry for the delay, your account has been unfrozen.


Best regards,

Kevin
Poloniex Support

CПACИБO!!!




Dear god i'm panicking! My withdrawals are not going through! Then i go on bitcointalk and to my horror read more cases of withdrawals not coming through for 30+ days. Please help! I also cannot raise a ticket since I also cannot access the support page Sad Can you help me? I'll pm you my case

You need to go to reddit and send a private message to Mike-Poloniex (whose link is above).

There is no point posting about Poloniex problems on bitcointalk because Poloniex employees do not monitor this site. They only monitor reddit.
newbie
Activity: 56
Merit: 0
Go onto Reddit and make an account.

Then send a private message to Mike-Poloniex, who is an employee:

https://www.reddit.com/user/Mike-Poloniex/

You can also post a thread on the following subreddit:

https://www.reddit.com/r/CryptoCurrency/

he usually answers people there
Cool

Hi Sergey,

Sorry for the delay, your account has been unfrozen.


Best regards,

Kevin
Poloniex Support

CПACИБO!!!




Dear god i'm panicking! My withdrawals are not going through! Then i go on bitcointalk and to my horror read more cases of withdrawals not coming through for 30+ days. Please help! I also cannot raise a ticket since I also cannot access the support page Sad Can you help me? I'll pm you my case
newbie
Activity: 3
Merit: 0
Cool

Hi Sergey,

Sorry for the delay, your account has been unfrozen.


Best regards,

Kevin
Poloniex Support

CПACИБO!!!




How did you do that, SergeyTula?
Can you help me?
Thanks
full member
Activity: 194
Merit: 100
I don't understand.
How the hell do the generate a fake txid for a withdrawal that never happened?

Proof: https://i.imgur.com/bpuwVRx.png


Etherscan: https://etherscan.io/address/0x69cAcE9044dDF4b09b7E043164479cCE747B057b#tokentxns


252 GNT missing and they say complete and give you a fake txid.

Shady af
member
Activity: 73
Merit: 10
I have withdrawals awaiting approval from over 72 hours ago. No response from support team. Will go out of my way to not use polo in the future - this is very annoying. They've got about 5 BTC worth of coins that I can't seem to move
hero member
Activity: 1148
Merit: 501
Go onto Reddit and make an account.

Then send a private message to Mike-Poloniex, who is an employee:

https://www.reddit.com/user/Mike-Poloniex/

You can also post a thread on the following subreddit:

https://www.reddit.com/r/CryptoCurrency/

he usually answers people there

nice, thanks for informations  Grin hope can resolve my friends problems
newbie
Activity: 21
Merit: 0
Thanks alyssa85. He took care of my ticket as well.
legendary
Activity: 1652
Merit: 1088
CryptoTalk.Org - Get Paid for every Post!
Go onto Reddit and make an account.

Then send a private message to Mike-Poloniex, who is an employee:

https://www.reddit.com/user/Mike-Poloniex/

You can also post a thread on the following subreddit:

https://www.reddit.com/r/CryptoCurrency/

he usually answers people there

Worked for me, thank you!

Excellent!

I don't know why Poloniex doesn't have support staff on Bitcointalk, they seem to concentrate on Reddit only.
full member
Activity: 194
Merit: 100
Just sent him a message too.
Hopefully it works out for me too.
sr. member
Activity: 288
Merit: 250
Go onto Reddit and make an account.

Then send a private message to Mike-Poloniex, who is an employee:

https://www.reddit.com/user/Mike-Poloniex/

You can also post a thread on the following subreddit:

https://www.reddit.com/r/CryptoCurrency/

he usually answers people there

Worked for me, thank you!
newbie
Activity: 6
Merit: 0
You can not imagine how pleased I am, there was a decent amount for me. Approximately 2.5 my salaries =)))
newbie
Activity: 21
Merit: 0
Happy for you!  Smiley

At least now we know that they do in fact have a support team.

edit: Also you should censor your full name!
newbie
Activity: 6
Merit: 0
Go onto Reddit and make an account.

Then send a private message to Mike-Poloniex, who is an employee:

https://www.reddit.com/user/Mike-Poloniex/

You can also post a thread on the following subreddit:

https://www.reddit.com/r/CryptoCurrency/

he usually answers people there
Cool

Hi Sergey,

Sorry for the delay, your account has been unfrozen.


Best regards,

Kevin
Poloniex Support

CПACИБO!!!


newbie
Activity: 6
Merit: 0
Thank you, wrote. I will wait for an answer.
legendary
Activity: 1652
Merit: 1088
CryptoTalk.Org - Get Paid for every Post!
Go onto Reddit and make an account.

Then send a private message to Mike-Poloniex, who is an employee:

https://www.reddit.com/user/Mike-Poloniex/

You can also post a thread on the following subreddit:

https://www.reddit.com/r/CryptoCurrency/

he usually answers people there
sr. member
Activity: 336
Merit: 250
Have A Nice Day
This exchange is acting as scam !!!
My account has been frozen also..
There is not specious access, just access using my computer and my phone...
I wanna leave this scam exchange as soon as possible ...
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