Deposit does not show in btc-e | Bitcointalksearch.org

DannyHamilton

legendary

Activity: 3472

Merit: 4801

Quote from: Shiba on May 17, 2013, 09:47:18 AM

i saw on blockchain that my bitcoins have been spent from my address. please what could that mean??

It means that BTC-e (or at least their servers) are aware that those coins have been received. Now you need to find a way to get in contact with their support so they can acknowledge that they failed to update your account balance and they can fix it on their website.

Shiba

newbie

Activity: 14

Merit: 0

i saw on blockchain that my bitcoins have been spent from my address. please what could that mean??

Shiba

newbie

Activity: 14

Merit: 0

Quote from: Shiba on May 17, 2013, 04:50:51 AM

Quote from: linzello on May 17, 2013, 04:36:25 AM

Quote from: Shiba on May 17, 2013, 02:47:30 AM

Had to stay up all night to reasearch any possible solution. My conclusion is that btc-e just needs to refresh or rescan or update my wallet. Just wish they would respond.

Try making a very small transaction - say 0.1 BTC to your BTC-e account. Perhaps this will refresh the wallet.

thats a nice one will try that out and let you know what happens. thanks abunch

back again on a sad note. i made a little deposit from my mtgox account into my btc-e wallet, the money was deposited successfully but it didnt change the status of my 7.9 btc transaction. Sad

Shiba

newbie

Activity: 14

Merit: 0

Quote from: linzello on May 17, 2013, 04:36:25 AM

Quote from: Shiba on May 17, 2013, 02:47:30 AM

Had to stay up all night to reasearch any possible solution. My conclusion is that btc-e just needs to refresh or rescan or update my wallet. Just wish they would respond.

Try making a very small transaction - say 0.1 BTC to your BTC-e account. Perhaps this will refresh the wallet.

thats a nice one will try that out and let you know what happens. thanks abunch

Shiba

newbie

Activity: 14

Merit: 0

Quote from: altsay on May 17, 2013, 04:29:56 AM

I made roughly 10 transactions so far on btc-e.com and nothing went wrong. It's strange that you're having that sort of problem

i find it also very suprising.
take a look at my transaction from blockchain with 129 confirmations
https://blockchain.info/tx/89a51ea735bca437e014e4536974eb442f57900d3fe1d6fbc13d70bc9ca29ced

linzello

newbie

Activity: 10

Merit: 0

Quote from: Shiba on May 17, 2013, 02:47:30 AM

Had to stay up all night to reasearch any possible solution. My conclusion is that btc-e just needs to refresh or rescan or update my wallet. Just wish they would respond.

Try making a very small transaction - say 0.1 BTC to your BTC-e account. Perhaps this will refresh the wallet.

altsay

sr. member

Activity: 359

Merit: 250

I made roughly 10 transactions so far on btc-e.com and nothing went wrong. It's strange that you're having that sort of problem

Shiba

newbie

Activity: 14

Merit: 0

feeling lost and ripped

Shiba

newbie

Activity: 14

Merit: 0

Had to stay up all night to reasearch any possible solution. My conclusion is that btc-e just needs to refresh or rescan or update my wallet. Just wish they would respond.

Shiba

newbie

Activity: 14

Merit: 0

Quote from: bohanz on May 17, 2013, 02:38:45 AM

Quote from: Shiba on May 17, 2013, 02:22:39 AM

I opened 3 tickets with their support, 2 of my tickets have been deleted. I don't want to draw any rash conclusions about btc-e.com

The plot thickens. I just completed a 2BTC transaction about an hour ago that went smoothly, just as all previous ones have gone. Really have no idea why they're deleting tickets and withholding response

The more reason I don't want to draw any conclusions. I have also made one successful deposit. I'm just dumbfounded and speechless about my 7.9 btc transaction. I have sent the support screenshot of my btc-e page. As proof of my claims, yet nothing.

bohanz

member

Activity: 70

Merit: 10

Quote from: Shiba on May 17, 2013, 02:22:39 AM

I opened 3 tickets with their support, 2 of my tickets have been deleted. I don't want to draw any rash conclusions about btc-e.com

The plot thickens. I just completed a 2BTC transaction about an hour ago that went smoothly, just as all previous ones have gone. Really have no idea why they're deleting tickets and withholding response

Shiba

newbie

Activity: 14

Merit: 0

I opened 3 tickets with their support, 2 of my tickets have been deleted. I don't want to draw any rash conclusions about btc-e.com

Shiba

newbie

Activity: 14

Merit: 0

Quote from: jamesgarfield on May 17, 2013, 01:26:57 AM

If you still havent got it theres a serious problem, contact btc-e support.

I have been contacting them. Sent a PM to btc-e.com on this forum, no response. Opened 3 tickets with their support site, still no reply. Sent an email directly to their admin who was online, yet nothing. Don't know what else to do.

jamesgarfield

newbie

Activity: 14

Merit: 0

If you still havent got it theres a serious problem, contact btc-e support.

Shiba

newbie

Activity: 14

Merit: 0

Quote from: Shiba on May 17, 2013, 01:23:13 AM

Quote from: bohanz on May 17, 2013, 01:17:23 AM

This is very strange, I've never had troubles depositing BTC into BTC-e. I would keep sending them tickets, maybe even post in trollbox because if it is as you say it is unacceptable

my first deposit of 0.98btc wasn't a problem. Take a look at my block chain transaction
https://blockchain.info/tx/89a51ea735bca437e014e4536974eb442f57900d3fe1d6fbc13d70bc9ca29ced

And on my btc-e bitcoin deposit page I see the transaction as uncommitted and 0 confirmations.

* The minimum amount of deposit - 0.0001 BTC.
* Enrolment takes place within 1 minute after the 3 confirmation of the transaction in the network.
* Commission for deposit will not be charged.
* Address can be used for next deposits.
Deposit BTC

Your address for deposit BTC:
1MJ9goaZtMgGPDbtLKVa616j3njxXdszUk
Generate new address
Uncommitted transactions:
+7.92850980 BTC, 0 confirmations, 03:28 15.05.13
Note: The information is updated every minute.

Shiba

newbie

Activity: 14

Merit: 0

Quote from: bohanz on May 17, 2013, 01:17:23 AM

This is very strange, I've never had troubles depositing BTC into BTC-e. I would keep sending them tickets, maybe even post in trollbox because if it is as you say it is unacceptable

my first deposit of 0.98btc wasn't a problem. Take a look at my block chain transaction
https://blockchain.info/tx/89a51ea735bca437e014e4536974eb442f57900d3fe1d6fbc13d70bc9ca29ced

And on my btc-e bitcoin deposit page I see the transaction as uncommitted and 0 confirmations.

bohanz

member

Activity: 70

Merit: 10

This is very strange, I've never had troubles depositing BTC into BTC-e. I would keep sending them tickets, maybe even post in trollbox because if it is as you say it is unacceptable

Shiba

newbie

Activity: 14

Merit: 0

Quote from: high110 on May 17, 2013, 01:13:07 AM

When i move btc, it takes like 3 hours to btc-e =/

mine is well over 15 hours and still showing 0 confirmation in btc-e. while on blockchain it's 105 confirmation. What's getting me worried here is that the support won't reply my tickets.

high110

sr. member

Activity: 728

Merit: 253

A Blockchain Mobile Operator With Token Rewards

When i move btc, it takes like 3 hours to btc-e =/

Shiba

newbie

Activity: 14

Merit: 0

Please do anyone have any other way of contacting btc-e. I've opened 3 tickets with them, but no reply.

Topic: Deposit does not show in btc-e (Read 1320 times)