However, the entire platform is just a scam. There's no actual way for them to determine who an account holder is, so they can use this whenever they just want to scam. When they make the claim, they offer no resolution or evidence.
This is what I have been asking myself too. How do they determine if a person is using multiple profiles. But when i looked at their privacy policy. They do collect a lot of user data
Personal Data we may collect from and about you
Dexsport.io tries to collect as minimum Personal Data from you as possible, and we do our best
according to the law and best practices in this area. We may use, store and transfer different kinds of
Personal Data about you, which we have grouped as follows:
● Contact Data includes address, email address and telephone numbers.
● Technical Data includes IP address, MAC address, log files, data related to usage, domain server,
performance, website security, traffic patterns, location information, and browser and device
information. We only collect this type of data when you are using the Platform.
● Financial Data includes wallet addresses, transactions, and balance information (blockchain data)
that is accessible when interacting with the Platform.
But they are really certain that your accounts are link, then they should be able to provide some proof to you or through a mediator. I hate how some of this platform advertise as being decentralized, yet they still have the ability to block your funds.