I also saw something about palmpay users being able to reverse transaction and so we ought to be cautious or avoid others using it, this was from a crypto WhatsApp group.
Before you can reverse a transaction that you send to someone, you will have to contact the person that you mistakenly sent the money to or finally get the police involved.
I don`t really know how scammers are being able to do this with palmpay but if this warning is coming from Bybit then we need to be cautious of palmpay users during p2p not just in Bybit but other exchanges and general in other business.
You know how scammers can be very tricky. It may not be real. I noticed the last issue I had on Bybit, I was told to do video of the transaction and not just the image payment proves (receipt). After I uploaded the video, the money was released for me almost immediately.
I think the problem is from Palmpay because I no understand how dem go dey allow people dey delete their transactions history but e no go too worry you if you get proof say you dun pay them and you dun generate receipts to send to support if you find yourself for this wahala.
I did not know how that happened but likely scammers could have seen ways to manipulate receipts but I just do not know. I guess Bybit get something wrong about that. You can not delete receipt on Palmpay. It is not possible unless you inform the customer care. I do not think the customer care can do something like that unless you have a valid reason you want to do that. Contacting the customer care will take time and responding to your request will also take time. I do not have any bank to avoid and I have nothing to lose if I follow the rules of P2P.
Bybit will now only likely ask for video of the transaction.
Bybit has been putting up that warning a while because a lot of users started acting fraudulently on their P2P platform which was part of the reason most p2p platforms preferred OKX, Kucoin, Binance over Bybit because if we're being honest, their customer support is very shitty and any fraudulent user can easily run away with your money and Bybit CS won't do anything about it. The best way to avoid the issue is just to avoid palmpay but if you still go ahead to trade, the palmpay user on the other side of the trade should be reputable enough. A quick look at their profile will provide this information.
The last time I had an issue like 2 weeks ago when the buyer did not release the coin, their customer care was very fast and demanded for video recording of the transaction which I provided and I do not think it takes 30 seconds when they release the coin for me.
I do not see any problem on Palmpay. You can not delete any transaction on Palmpay by yourself.