Topic: Dgfinex. Scam exchange. Ask you to send 50% of deposit value to withdraw. Avoid (Read 292 times)

She likely had no experience with cryptocurrency and was invited to join that exchange. My guess because I did not ask details how she was scammed by that exchange. I
could not find dgfinex exchange with search so no or low chance to be scammed if no direct invitation from someone.

She did not have any experience with cryptocurrency exchange, deposits so she did not feel odds by have to asking exchange support staff to get a deposit address.

The story is true and the amount makes me shocked too. Fortunately for the girl, she did not have $5,000 to deposit it so she went around and asked for loan money. I hope my warning will stop her to lose $5,000 but I don't know what she did after all.

One of the possible scenarios is that person in question heard from someone that Digifinex is a good exchange, entered "Digifinex" in Google and instead of getting the real exchange at the top, fake one appeared via Google ads. I know a very experienced guy who lost $100k that way, as he entered phishing website, connected his Metamask and lost everything he got there.


Problem is that on the Internet those "drunk skinheads" can be disguised as a "nice couple". At least to those that are not very experienced and can be fooled easily.

Fair enough. But it still doesn't answer the question how they find these sites and why they look in the wrong places. A simple search for 'best crypto exchange' or something could perhaps lead them to a CEX no one here likes, but at least it's not a scam site like the one mentioned in OP.

If you are new in town and want to ask for directions, who are you going to ask? The group of 10 drunk skinhead guys playing with knifes and urinating publicly, or the nice couple sipping a coffee on the opposite street? Newbies approach the skinheads for some reason, not knowing/smelling the danger. I hope you understand my point.

It is easy for us with knowledge to know the right thing to do, and i must confess that if i held Bitcoin without knowing about this forum, i would have made quite a lot of mistakes, so the thing is, so many people lack knowledge of Bitcoin/crypto. I was having a chat with a distant friend the other day, and he told me how he bought Bitcoins recently and kept them in his electrum wallet, and then i asked him if he kept his seed phrase in a safe place, and he said "not really", that he thought it is impossible for someone to steal his coins without having access to the wallet file in his device.
The case in the OP isn't about greed/avarice, it is basically just a lack of knowledge, cases of avarice is when people fall for Bitcoin doubling scams, trading platforms that promise unrealistic ROI, buying fake wallet files/wallet.dat, etc.

There are complete newbie which doesn't really have knowledge how crypto scams work and this is what they saw upon their research. But to bad for them that there's no one can explain what is right and wrong in terms of investments that's why they are the common victim of such scheme which is totally obvious by experience people. Scammers knows that they cannot scam old people but they still create the same schemes since there are still newbies that can be their potential victims.

This is the key.

An exchange that requires you a deposit for you to withdraw is already fishy. This is the typical scam that we get from those airdrops, bounties and any other of the same.

I don't understand an exchange that will require me this as it's already a red flag and as much as I'm not able to deposit, I'm clean and safe from them.

Good thing if any of these exchanges will have this mention at their introductory message to their users. With that, one can figure it our easily that they're likely a scam.

I can imagine someone who never used another exchange falling for this quite easily as they simply have no point of reference nor do they know how exchanges work. Luckily for scammers, there is a constant influx of new people who have no clue how these things work.


I don't think that its always matter of greedines but often these kind of things are caused by pure ignorance. There are many people who are gullible and were never scamemd on the internet which makes them a perfect target for experienced scammers.

Same here. Sometimes you will wonder how greedy and how newbies' minds work despite of so many red flags there are, the worst case is they will always ask if the site is scam or not after depositing a huge  ^{(although "huge" is debatable depends on the victim's status)} money into it.

I ask myself the same question almost every time I see someone get scammed by something this obvious. Where do they find such bullshit scam sites and not notice anything wrong? Talking to support to get a deposit address to deposit should have been enough to raise some alarms. Obviously, it wasn't. And it's often people with money that get hit hard. If the story is true, she had $10.000 to waste but no time to make even the most basic of research to find 50 other exchanges where this wouldn't have happened. And then she considered borrowing an additional $5k they asked to "allow" her to withdraw the funds. Amazing.

If they are indeed trying to impersonate Digifinex, they are doing terrible job because their landing page doesn't even look similar to them.


How did she even found out about them? Was it some "friend" recommending her, or it was Google ads?

It seems that these scammers are trying new methods with it to avoid being exposed early especially if someone trying to detect their wallet address, and their priority target is mobile users, a user interface that didn't take much time to build.


My English is poor, but I'm sure I can make offers that are more understandable to non natives than their content.

Get used to this, scammers can easily set up new websites to scam people because they're exploiting the fact that setting up a website is pretty easy, not to mention that Internet offers them the right amount of anonymity that they don't care if their scam website is exposed as long as they their identities are not exposed, they will keep on scamming people.

This is probably to make them seem legitimate although your theory is a bit far-fetched imo, maybe they didn't think that far to do this scam. This is also their undoing because it's different to their website's name which would definitely raise some eyebrows.

Their most likely stock images or better, they might be AI generated images which is a good sign it's a scam because you can detect whether that is an AI generated with some tools out there. You can't blame them, scammers are getting craftier everyday and with new technology, they always try and find new ways to scam people which means that if they find a new way to scam people, some will not know that's a scam because it's something new.

This is a first time for me to see an exchange where you have to talk to the customer support before you can deposit, definitely a big red flag for me because I don't get why there's a person that I have to interact with to deposit something. Heck, that no email confirmation should tick off your red flag detectors because with no email confirmation, you won't have any way to recover your account in that exchange. Great catch OP!

I was not a victim and did not find them. A friend of my friend was scammed. She deposited $10,000 and was asked to send 50% of that ($5,000) to withdraw. She asked my friend who asked me about that exchange is scam or legit. I did not know about the exchange but I told her immediately it is scam before I checked that website.

I told my friend that is scam and recommended her to inform her friend won't deposit more money. Fortunately, her friend did not have enough $5,000 to deposit the 50% so she had to ask my friend and more people to borrow the $5,000. By that, I could help her that it is a scam site but the rest, I don't know as I only can advice "Don't deposit more, accept the $10,000 and move on. Deposit more, lose more"

They did not have FAQ and the details are from my exploration. I created an account, no email confirmation for account registration. I use the  name scamdetective and they did not reply me in the support chat.

They used different UI than Digifinex exchange.

They did not create deposit addresses in a user account, they are lazy and spent little resources to build that phishing site. If you need to deposit, need a deposit address, chat with them.

No deposit address after creating an account is not good. They want to scam more money by requesting to deposit more to withdraw.

Digifinex is founded in 2017 but dgfinex was registered the domain one month ago and at website, they show @2013.

I know it's scam.

Good find. It really looks like a legit exchange especially in mobile version, but the fact they required deposit via chat is ridiculous, how much more to deposit again just to withdraw someone's holding — a typical scam scheme, yet there are still newbies who get scammed on this kind of scheme, unfortunately

Thank you for the warning OP.
However, am a bit curious, how do you guys come across such websites, where do you find about them?
Am sure no one here has ever heard of this website before!
Anyway, it's obvious thus is a phishing website and the best thing to do is to report it to the domain name registrar and to the host service.
I don't know what we can do more than that! Any suggestions?

The same scheme you'll find in scam casinos and scam wallets sends funds first before you can withdraw your money your earnings or your bonus, Legit casinos do not have these terms and will not have them in their terms.

This scheme is several years old but the scammers continue to do this or new scammers adopt this scheme because they will have new victims on new investors who are not aware of this scheme.

I’m not sure if this is just another lazy scam attempt or if the developers left the “digifinex” write up on the site deliberately to make it look as if they’re related to the original website and lure more victims into the site.

If you still check the site, those images (App Store and play store) that were supposed to take users to their respective destinations to download the mobile apps are not working unlike the original site, which is a red flag.

Anyway Op this was a good catch.

Any exchange that will require you to deposit a certain amount(especially a whopping 50% lol, exclusing the gas/transaction fees) to be able to withdraw your funds is automatically a scam — regardless what the name of the exchange is.

They are using https://www.digifinex.com/ exchange name to create fake website to scam crypto users. When I entered the link provided in the OP, I saw that the name of the website was Digifinex. After seeing this name, any inexperienced crypto user might think that this is Digifinex's real website, but it is actually a fake scam website. OP where did you get the link to this website? Mention here which medium the scammers used to send you this link.

How do you know all the details, like the need to chat with customer support to deposit, transfer 50% of your initial deposit in order to withdraw, etc.? Were you a victim of the exchange or is this something their fake support team told you? I doubt they have written it somewhere in the FAQs or a help section. Scammers usually want to keep information such as the need to deposit more hidden until a victim requests a withdrawal. That's when things become interesting.