Same situation for me - sent .0298 for 5GHs on 5/21 and and got the confirmation mail, but the order hasn't been filled. I also sent a mail to the support address, and no response. My order # is N12.
When you say 'support address' what address do you mean because we only use [email protected] and don't have anything from you either. Whats going on here do you both work for Cloud Hashing haha
DeathRay1977- You made a small order on Thursday registered on here yesterday just to post that, and you also posted a bad review on cloudminingreviews.com without even talking to us first? If I hadn't have seen this I wouldn't even have known you had an issue.
Call or email ([email protected]) if you ever have an issue there's nothing wrong with either of your orders they're both running.
We're waiting for our fiber line to be installed in our new place to run the stats but you should both see your orders when you log in.
I replied to the order confirmation email that I got - it is the [email protected] address, it didn't bounce back or throw errors, so not sure why you didn't get it. If the orders are active and functional, thanks thats good to hear. Will take a look now.
Ahh ok I think that must be the problem! Can you please email direct. We've just launched our new site a few days ago there's been a few teething problems which we're working on.
All our contracts start when you order, you will get your first payout at the end of this month. Thanks
We've just finished our new place just waiting for BT now to put the fiber line in. Your hardware is on the left - https://bitcointalksearch.org/topic/m.6901373
Cool - thanks. Have just sent a mail directly to the info@ address.
Quick update - one of their reps contacted me via in-page chat while I was checking my details, and it sounds like the new website is just isnt showing the contract details. Also, sent an email directly, and got a response, so will update this once the contract page is working.