Topic: Did I just lost $3600? - page 2. (Read 1790 times)

Out of all the nonsense people post about bitcoin, this is my favorite.

They can't recover or reset a password. Its about security. Bitcoin wallets are very secure, but you need to secure the recovery words.

whant to know something fUnny?

the support told me once they can find my identifer if i tell them my password

Whoa that's bad timing dude. I never use blockchain, too many weird stories like your's
Why would you have such a large transaction sent there any way?
Not trying to be mean and rub it in but why would you pass such a large transaction through an online wallet? Just curious. It would be just as simple to go through a well secured multi bit even

I trust no online wallets. Not for more than 0.5 btc which is even pushing it. Micro transactions only. If even.

Sorry about your loss there bud. Meditate and relax. Maybe you'll remember your password.

Unfortunately blockchain.info cannot help to recover your password. It is not that they don't care, but rather that they are incapable of helping you since that data is not stored on their servers.

Since the passwords should be the same, try changing a few characters that could be accidenally mistyped like captial letters and try to guess your password.

They don't lie when they tell you, they can't. Certainly they can't as they only have your encrypted data. Encrypted by your password. Next time make sure you can re login into a created account before actually send money to it and also to backup your private keys.

...and everyone else just got a little richer.

They don't remember or recover passwords for your own security. It is not possible for them to steal your bitcoins because of that. Try your best to remember what your password is otherwise you just flushed that money down the toilet.

As you can see here , when you try to make a new wallet the warning is pretty clear : https://blockchain.info/wallet/new
Anyone of us can get the adress email of another person registered on BLockchain.info and then claim that he forgot the password (I'am not saying that you are lying) but this is how it works . There is nothing you could do about it ... So yes you lost your bitcoins .
People should learn to not store their bitcoins on online wallets and start using Desktop/Paper/Hardware wallets , till then .. people will continue to lose their BTC.

Unfortunately they're very emphatic about being unable to help you if you lose your password. The mnemonic is usually supplied when you open the wallet before you enter it.

Odd that it didn't show up and odd that it didn't recognise your password if you didn't change it. Did you log in and out quite regularly without issues?

I've been trying to communicate with blockchain.info to recover my password. I created a wallet from my phone and they did not give me a mnemonic phrases so I asked them to send it to me but I get the same messsage that they cannot help me recover my password. I am about to lose $3600 and these people don't care. =( here is my conversation with them. I know for a fact they can give me back my coins but they don't want to. *sigh*

   
Snarfs79
Oct 6, 23:17


Hello,

I'm sorry for bothering you with this subject. I created a wallet on my phone using this email address ([email protected]). Today, when I was expecting a transaction $3800 USD from someone, I accidently hit the log off button and when I try logging back on, it says please check your password is correct. I didn't change my password or anything. Can you please secure my account and return the money to me? I will give you the bitcoin address where that wallet is located:

17GzggSb2t1MrALnrksoposVq3GXEh4zwa

Please help me retrieve my funds ASAP. Thank you.

I can tell you there are 2 incoming transactions, one on the 24th of sept and one today which is 10/6 in that wallet.



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Your request (#55611) has been solved. To reopen this request, reply to this email or click the link below:
http://blockchain.zendesk.com/requests/55611

Jade   
Jade (Blockchain)
Oct 7, 01:58


There are four wallet identifier associated with the email address [email protected] that have been created in the last month. Your wallet identifiers are as follows;

https://blockchain.info/wallet/657190eb-bcee-43d9-9b25-e2941fb5ef4a

https://blockchain.info/wallet/29ce0c1c-fa9c-4317-ae4a-0084568cbb45

https://blockchain.info/wallet/d3308959-44b3-44ac-a2d3-c997725b68ec

https://blockchain.info/wallet/a35d950a-1e4e-4dbc-9515-db6f161b16d7

Unfortunately we are unable to help recover lost passwords. Even if we wanted to it is impossible for us to reset a wallet's password, and this is due to the way encryption works. Please try every possible password combination you may have used. If you have your mnemonic phrase, then you can recover your password - https://blockchain.info/wallet/forgot-password?guid=.

You can read up more on how a Blockchain.info wallet works - https://blockchain.info/wallet/how-it-works.

-----

Jade | Blockchain.info Support

Facebook: https://www.facebook.com/blockchain Twitter: https://twitter.com/blockchain

Blog: https://blog.blockchain.com/

Appreciate the help? Send me a tip at https://blockchain.info/address/127ugjKht6r1mDHrQTAknMqXDeuBw6NHSQ



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Hello,

I am able to log in into 3 accounts: I have the password and all the password should be the same.

https://blockchain.info/wallet/657190eb-bcee-43d9-9b25-e2941fb5ef4a

https://blockchain.info/wallet/29ce0c1c-fa9c-4317-ae4a-0084568cbb45

https://blockchain.info/wallet/a35d950a-1e4e-4dbc-9515-db6f161b16d7

This is the account I am having trouble logging in. I created this account on my Apple phone blockchain so I didn't get a mnemonic phrase. Can you please give me the mnemonic phrase or just send me an email to reset my password. Please help me $3600 is alot of money to me. Thank you.

https://blockchain.info/wallet/d3308959-44b3-44ac-a2d3-c997725b68ec



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I already told you that I didn't get a mnemonic phrase when I created the wallet on my phone. Can you please retrieve the mnemonic phrase for me so I can reset my password. Thank you.