The Citi hype is great and all but
www.digibytemarket.com is taking DGB and (afaict) not giving the products ordered.
Not only is the core functionality broken, the Zendesk Help feature is broken as well, so I can't even complain to the management!
Doesn't look good for DGB when the Market and Gaming platforms have been abandoned yet persist in harmful failure modes.
The platforms are not abandoned. At the moment we have limited resources but we are working to bring more on board, however, this does take time. Please let us check into this. Thank you, everyone, for your patience.
I don't mind waiting but since DigibyteMarket is apparently stealing customers' money you should immediately verify whether it's working or not, and if it's really broken, shut it down.
Leaving DigibyteMarket up and accepting payments while it does not provide order fulfillment (NOR EVEN HAVE A FUNCTIONAL FUCKING ZENDESK HELP THINGY!!!11!) is the definition of abandoned. Even contacting
[email protected] failed to provide so much as an automatic message received acknowledgement, which is completely unprofessional.
It is dishonest to claim otherwise and spin this problem as "oh gee sorry we're just so busy please judge us by our intentions not real world outcomes, the platform just seems and acts abandoned but it's not Really Abandoned (for some definition of Really Abandoned incongruous with Functionally Abandoned)."
I made purchases using two different email address, just to make sure the problem wasn't on my end. I paid $10 worth of Digibyte twice and got nothing in return.
I want the new Caitlyn skin, not just the satisfaction of seeing how impressively quickly DGB tx are broadcast and confirmed.
Good to see you post over here iCEBREAKER. Credible, independent thinkers are in short supply here. The problem of insisting on keeping alive half baked, poorly functioning, poorly maintained products in combination with the "sorry we're too busy" excuse that you point out is something that I have also pointed out countless times. It's not just the DigibyteMarket! The gaming wallet, the Android wallet, the attempts at DiguSign (last year is was up for around 6 months in spite of the fact that you could not search and find the "document" you previously uploaded, and now it's looking very polished BUT there is no privacy at all to what you upload - OMG, everything's stored on the DiguSign servers!), DibiBytetip (which now takes you here:
http://digibytetip.com/ ) were all embarrassments and it was impossible to get the "team" to address the issues regardless of whether it was to simply depreciate or fix. The only thing I will say that is positive is that the core wallet and coin technologies are sound - but both of those come from other people and are basically copy and paste. There are lots of possible conclusions that can be drawn from this, and I don't think any can be spun positively. The most basic of all conclusions is that the base technology is in place, and that's about it, and maybe that isn't even that special. I made some super human efforts to try and steer the founder in a more positive direction, even offering him many very interesting ideas (all for free, expect one extremely interesting idea that I wasn't interesting in "giving away" to the "unworthy") all extremely well documented and supported with rational arguments, and they were all rejected, most of the time out-of-hand, and it didn't matter whether I was presenting them as a kindly business associate (1st attempts based on what might be a best practice strategy), simulated feedback from an appalled customer (2nd attempts based on how end users would view things), news critic (3rd attempts based on how negative press would impact), knowledgeable authority on the subject (4th attempts, in the hopes of finally breaking through, based on in your face criticism such as asking where his self-respect was and why he allowed so much crap to weigh down the "project"), etc. My final, executive summary, conclusion is that there is no room here for critical analysis and independent thinkers with respect to meeting and satisfying end users' needs - and that could possibly be because they're only concerned with their own self-interests (which ironically are not being served well either, so that's not much of a possibility), incompetence, or who knows. The bottom line are the facts, and the facts are a series of failures that don't seem to bother the founder in the least.
Keep up the good work my friend. It's not going to be an easy job to bring some self-respect and credibility to crypto, and I admire the example you're setting.
Cheers,