Topic: Do not deposit to betvip ... - page 2. (Read 2993 times)

Post in Scam Accusations.

Edit: With proof! Looks like BetVIP replied and gave their side, right now it's your word vs theirs', and their side looks more credible.

thank you for this information I think we need something like this in order to keep playing at the correct website

If this is true and OP was lying about waiting 4-6 hours then he owes an apology to you guys. The fact that he hasn't been online since then does make me a little suspicious about his intentions.

Hi guys,

Just to clear up the confusion here. The user did not wait 4-6 hours as claimed, we were in contact with him continuously and did everything we could to correct the issue. Our staff went out of their way to not only correct this but to then provide the user with a free bonus of 1 BTC.

We do not believe it is fair or warranted to slander a business with claims that are false, that is not the intention of these forums.

Regards,
BetVIP

Please read the top post made by OP.


He waited for 4-6 hrs before making this topic. Again I am not taking sides, I am just saying that it was caused by an error but the depositor did not receive a satisfactory response to his emails, after which he decided to post this topic. I think anyone in this situation would have done the same thing.

The problem I had with the OP is that he stated he would only wait one hour and then go to posting boards and state that BetVIP was insolvent. He posted in multiple threads that BetVIP was insolvent. He waited less than one hour. I feel that is irresponsible.

It was just a misunderstanding as clarified by betvip due to a glitch caused by either what ndnhc explained above or for any other reason. But I don't think OP's reason to post this topic was just to slander. If I deposited 1 Btc in any casino and it didn't show up in my account, I'd be very worried as well and would think I was scammed. That's what I think happened in this case, OP tried to contact the casino, the problem wasn't resolved and then he chose to report it here. So I don't think Casino or OP should be blamed here.

OP should mark this as solved and close this topic now.

Although the OP stated that there wasn't a withdrawal page, BetVIP did have a withdrawal page up for all players. Some of what the OP posted is incorrect. The OP also stated the BetVIP was insolvent.

Looks like this is truly resolved so op lock the thread.

Thanks FanEagle 

Its unfortunate that there are some people who only seek to discredit legitimate businesses. Behavior like this serves only to cast a shadow on this industry when we should only be promoting confidence in it!

Thanks again,
BetVIP Team

This shows how much some clients hope to take advantages of casino's mistakes and hoping the casino holder doesn't notice a post about them.

Hi everyone,

This is complete SLANDER. We have been in constant contact with this member and have even given him a full 1 BTC bonus for the deposit issues. Our customer care team have been awake all weekend dealing with clients.

Please could you stop slandering us with these ridiculous allegations. We have done everything possible to correct the deposit issues. Businesses encounter problems all the time, we have dealt with this in a professional and courteous manner and yet you still continue to slander us at every turn.

ALL deposits have been credited to ALL clients. We apologise that you did not get a response within a given timeline, even our employees have to sleep at some point!

These forums are supposed to be a Bitcoin community where constructive conversations happen. It is slander and allegations such as these that cause people to lose faith in the Bitcoin industry. Please could you refrain from further comments.

Regards,
BetVIP

I don't really think BetVIP did something wrong. I never played there, but yesterdays blockchain freeze affected deposits almost on all sites.
If you haven't got withdrawal yet, then it is the problem of BetVIP. If you need any help, drop me a PM.

P.S. I am not related to BetVIP.

Thanks for the warning OP, I don't bet there but it might help others who do. Keep us posted.

They put their account option list above the sport menu, same color same size etc,  so i never noticed it until ...

If they answered to my emails then probably i never claim that they have no withdrawal option , (I wrote them first , but they never replied )

so now after 8 +4 hours they credited my account i will try to withdraw it

Wow that is bad. Can any one else confirm if withdrawls are actually diabled ?

They credited my account within 5 minutes after i wrote this post (in their topic )  and emailed them my post link

I replied that it is too late and send my btc back to my address as i asked 5 hours earlier , no answer  (it was 1 hour ago)

On their site there is NO WITHDRAWAL OPTION, so nobody can withdraw anythink

With +EV bonuses they were offering, honestly what could you expect?

Do not deposit to betvip

I think betvip is insolvent , your deposits never will be credited to you account and  your withdrawals never will be processed


i am not a noob, as you can see in my history,  bitcoinlivebets was the first bitcoin book that steal 30 BTC from me with a fake bet, they of course disappeared some months later as i predicted

On their deposit page :


"Please send a confirmation email to [email protected] with your transaction details as we are experiencing temporary deposit delays and we will instantly credit your account. "   


read the story from the bottom , 
they did not reply to my last 2 emails, in which i gave them the correct btc amount and asked them to send back my deposit , that was 4 and 6 hours ago



Hi,

Send back ASAP my 1st deposit 1 BTC  to this address :  XXX that is still not credited to my account but more than 1-3 hours left (which is only a database set value, that should take only 1-5 minutes)

if i do not get it within  1 hour  i will write into your bitcointalkorg topic and other forums that you  are inslovent

have a nide day

all necesserley info see below

XYZ


-------- Továbbított üzenet --------
Tárgy:    Re: deposit
Dátum:    Sat, 28 Feb 2015 14:43:46 +0100

Címzett:    [email protected]


Of course you can check it by yourself

Hash
    XXX

1 BTC

https://blockchain.info/tx/XXX

i hope there is not exists other question that you can delay my deposit more time

2015.02.28. 14:34 keltezéssel, [email protected] írta:
> Please could you confirm your deposit amount as previously requested?
>
> Kind regards,
> Robert
>
>     -------- Original Message --------
>     Subject: Re: deposit

>     Date: Sat, February 28, 2015 2:56 pm
>     To: [email protected]
>
>     You cant find the user by its deposit address ?   
>
>     my registered email:  XXX , but i dont want to share my name with you
>
>     i can help you with this sql snippet , i hope you find it useful
>
>     select  account from database where depositaddress = XXX
>
>
>
>
>
>     2015.02.28. 13:30 keltezéssel, [email protected] írta:
>>     Dear Sir,
>>
>>     Apologies for this but we cant track which account is your so we can credit you. Please could you confirm the email address that you registered with as well as your deposit amount.
>>
>>     Kind regards,
>>     Robert
>>
>>         -------- Original Message --------
>>         Subject: deposit
>>         From:
>>         Date: Sat, February 28, 2015 2:06 pm
>>         To: [email protected]
>>
>>         Hi,
>>           
>>         deposit address: XXXX
>>
>>
>>         Hash
>>             YYYY
>>
>>
>>         how long will it take to fix this deposit issue ?    this is my 1st deposit and it is very strange issue  , or you want to only know your customers name (from the email sender) ?
>>
>>         Since when customers have to send email to get their deposits ?
>>
>>         if you do not credit my account within 10 minutes from this email, i think i have to write about this issue into bitcointalkorg forum
>>
>>
>>         XYZ
>>
>>