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Topic: Does anyone know why Kraken has been down for so long? (Read 794 times)

full member
Activity: 338
Merit: 101
https://support.kraken.com
Kraken had a major trading engine upgrade in the beginning of January. Trades go through much smoother and connectivity issues are now a thing of the past. If you haven't stopped by in a while be sure to check out our new trading interface at trade.kraken.com.

Please drop by our Bitcointalk thread if you need anything else!
sr. member
Activity: 256
Merit: 250
The Experience Layer of the Decentralized Internet
I cant go also Sad There is mistake:

Error 520 Ray ID: 390c4f848f8d635b • 2017-08-19 10:08:16 UTC
Web server is returning an unknown error


Maybe somebody find some news about what is happening?

I have experienced the same issues for the entire day yesterday. And it's really strange they didn't issue any official communication about this problems.
I was lucky because bch were pumping very strong in the early morning... after that moment was impossible buy or sell any satoshi Sad

Today their site seems work great already I hope to not see anymore these errors Sad
copper member
Activity: 2940
Merit: 4101
Top Crypto Casino
Totally unprofessional to handle the problem (if there is a really a problem)

Check me this and tell me what you say
https://status.kraken.io/ << do you see any incident reported, No! so what the fuck such link is needed when nothing is written

https://twitter.com/krakensupport << kraken support account set up exclusively to provide support. No news!
"We're here to help. For company announcements follow @krakenfx. Get accounts assistance and multilingual support at http://support.kraken.com ."
 
4 hours ago from their main account they started finally to show their face




newbie
Activity: 4
Merit: 0
Managed to withdraw my BTC and make a transaction (hope it arrives). Goodbye Kraken, will never see you again.....
No support, no information, no professionality when in trouble, means no customers
copper member
Activity: 56
Merit: 3
same here.. down.. no luck; I hope all our deposits are safe
newbie
Activity: 10
Merit: 0
Been trying all day ... get so far then 502 or 504 ... Probably everyone trying to transfer everything to BTC

My Cloudflare Sofia, Bulgaria
newbie
Activity: 4
Merit: 0
Still not working for me... Where is your CloudFlare? Mine is in Stockholm Sweden
full member
Activity: 163
Merit: 100
Same for me. After login - 404 not found or some strange cloudflare errors...

Edit: works for the moment
newbie
Activity: 4
Merit: 0
AAAARGHHH its down again
member
Activity: 158
Merit: 10
Yes agree - I managed to withdraw some bitcoin. I was getting concerned because I have had some issues with Kraken over getting some fiat currency deposited back into my account but it looks like things are working out.
newbie
Activity: 4
Merit: 0
I have had the problem for 6 hours.

Check this link

https://status.kraken.com/

I just checked, it works now
member
Activity: 158
Merit: 10
When I have been able to log in and go to the withdrawal page I just get a message that this service is disabled.
legendary
Activity: 1358
Merit: 1000
I cant go also Sad There is mistake:

Error 520 Ray ID: 390c4f848f8d635b • 2017-08-19 10:08:16 UTC
Web server is returning an unknown error


Maybe somebody find some news about what is happening?
member
Activity: 158
Merit: 10
I dont really know but there are other people on other forums complaining about it right now. When I hit the Funding and then withdrawal tab I just get the notice that this services is not available at the moment.
staff
Activity: 3500
Merit: 6152
You sure the problem is not coming from your part? because this page should log everything: https://status.kraken.io/ and according to them, no incidents has been reported since 8th august.
member
Activity: 158
Merit: 10
Ok managed to log on and everything appears ok - please disregard post
member
Activity: 158
Merit: 10
There is just an error page showing. Do we have anything to worry about?
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