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Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH (Read 628584 times)

newbie
Activity: 8
Merit: 0
I'm asking them return crypto to my wallet
If it's based on government sanctions, it may not be up to Kraken (but I'm not a legal expert on international law).



Kraken disabled the legacy interface. The new interface uses 100% CPU on my old laptop, and slows down my entire system. That's a terrible design choice Sad

Change browser that will most likely help. Plenty of ones to try. Google Chromium (de-googled version of Chrome), Chrome, Brave, Firefox, Opera... Or upgrade laptop lol. What kind of speccs do you have??
legendary
Activity: 3290
Merit: 16489
Thick-Skinned Gang Leader and Golden Feather 2021
I'm asking them return crypto to my wallet
If it's based on government sanctions, it may not be up to Kraken (but I'm not a legal expert on international law).



Kraken disabled the legacy interface. The new interface uses 100% CPU on my old laptop, and slows down my entire system. That's a terrible design choice Sad
jr. member
Activity: 39
Merit: 4
they freeze my account
Based on your other posts: any chance you're in a sanctioned jurisdiction? See kraken.com/legal.
Yesterday I saw information: "we don't provide service in your region", Ok, then I'm asking them return crypto to my wallet, and, no any action. Crypto  - frozen. No information from support. There were no notifications in advance!
legendary
Activity: 3290
Merit: 16489
Thick-Skinned Gang Leader and Golden Feather 2021
they freeze my account
Based on your other posts: any chance you're in a sanctioned jurisdiction? See kraken.com/legal.
jr. member
Activity: 39
Merit: 4
kraken was once good and reliable exchange. What happened to it?

I have a big problem with Kraken.
I was with Kraken since 2020.
Now without any explanation they freeze my account with 4 BTC.

I traded on kraken for 3 years and suddenly, without an explanation, they blocked my bitcoin withdrawal to my wallet. The support forwards my requests and pretends that they are "checking my account" even though I was verified!

Kraken! Return my money!
My Public ID AA90 N84G NIBP OLEQ
jr. member
Activity: 42
Merit: 104
kraken was once good and reliable exchange. What happened to it?
hero member
Activity: 1308
Merit: 508
Kraken is a bunch of scammers trying to lure users into their direct transaction business with up to 2% fees.
They deliberately hide the order book so that you are falsely forced into direct dealing.
Go f* yourself kraken.
legendary
Activity: 2590
Merit: 2348
Kraken removed the cheap SEPA withdrawal option, and added 2 new ones.

Old: €0.09 per withdrawal.
New: €0.90 or €1.00 per withdrawal.

The fee is now similar to the other exchange I use, but a 1000% increase is just excessive.
Yes that's because the bank (Fidor bank belonging to the french group BPCE) they were using for those cheap withdrawals has closed down unfortunately. But instant SEPA transfers weren't available through this option, so you needed to wait 1day or more during week-ends to get your funds.
With Clear Junction SEPA (0.90€) wires are instant.
https://support.kraken.com/hc/en-us/articles/360048657612-Fidor-Bank-funding-provider

https://support.kraken.com/hc/en-us/articles/360000423043-Cash-withdrawal-options-fees-minimums-and-processing-times-#eur
legendary
Activity: 3290
Merit: 16489
Thick-Skinned Gang Leader and Golden Feather 2021
Kraken removed the cheap SEPA withdrawal option, and added 2 new ones.

Old: €0.09 per withdrawal.
New: €0.90 or €1.00 per withdrawal.

The fee is now similar to the other exchange I use, but a 1000% increase is just excessive.
legendary
Activity: 3122
Merit: 1032
#1 VIP Crypto Casino
Kraken has now secured a Virtual Asset Service Providers license in the country of Ireland. This US based crypto exchange is just 1 of the many of them moving to other countries at this time.
Curtis Ting, Kraken’s senior managing director for global operations, says it is because Ireland has good understanding about crypto.
https://finance.yahoo.com/news/kraken-secures-license-ireland-u-133000244.html
sr. member
Activity: 378
Merit: 250
kraken.com turned into a Scammers Plattform be Aware of thees Scammers!
legendary
Activity: 2590
Merit: 2348
there is on the top menu, the "Portfolio" section that give you all the transactions, buy, sell, wd, deposit etc.

There is also the "History" section, and here some filtering fields so you can filter for wd and see all of them using the filter "Transaction category".

I think that there at the end of every line still pending may appear the button to cancel the tx. I can't verify because now i don't have transactions to wd to make and in the pro version probabably still didn't make one.

Should be in the subsection "Spot" of "Portfolio" where there is the column "Status" just like the one in the non pro version.

Cheers
Thank you very much cesmak, I will check that the next time I make a withdrawal, because I've looked at everywhere yesterday and I didn't found a way to check its status and cancel my withdrawal, I finally turned off the pro version and went back to the classic one to be able to get back this feature. It's sad if we can't do that in the pro version though.
legendary
Activity: 1050
Merit: 1009
Great !!!
In the Kraken pro version how do you check the status of your withdrawals and how do you cancel them(when they are still pending) please? Because I haven't found that. It's an important feature in the classic version, so I guess there is something equivalent in the pro version, no? I don't see a Funding tab there unfortunately.



there is on the top menu, the "Portfolio" section that give you all the transactions, buy, sell, wd, deposit etc.

There is also the "History" section, and here some filtering fields so you can filter for wd and see all of them using the filter "Transaction category".

I think that there at the end of every line still pending may appear the button to cancel the tx. I can't verify because now i don't have transactions to wd to make and in the pro version probabably still didn't make one.

Should be in the subsection "Spot" of "Portfolio" where there is the column "Status" just like the one in the non pro version.

Cheers
legendary
Activity: 2590
Merit: 2348
Great !!!
In the Kraken pro version how do you check the status of your withdrawals and how do you cancel them(when they are still pending) please? Because I haven't found that. It's an important feature in the classic version, so I guess there is something equivalent in the pro version, no? I don't see a Funding tab there unfortunately.

legendary
Activity: 1050
Merit: 1009
legendary
Activity: 2590
Merit: 2348
You are right for the fact that the info on available balance for exchange is needed, i don't know why kraken don't give it.

Probably in the simple interface of the standard site, they forgot...

I think you can also try to contact the support, and ask for this feasture, i don't know if they listen to users sugestions but giving a try, why not ?

I'm an experienced trader, so for me the pro version is what i usually use in all the exchange i use, so for me is not a problem, but i understand that not all people like to use a so rich inteface UI.

Cheers
I've contacted the live support from Kraken finally. And their answer has been to invite me to use pro.kraken.com instead, as you did or another Kraken website/UI : https://trade.kraken.com ... or to deduct manually the amount of my orders from my balance  Cheesy They said they will forward my query about the legacy interface though.
I don't like very much the trade.kraken interface so I decided to switch for the pro.kraken one. It reminds me the one of Bitfinex a little bit, and I start to appreciate it.
legendary
Activity: 1050
Merit: 1009
Have you tried the new pro version of the site https://pro.kraken.com/app/trade here there is the slider to select the ammount from 0 to 100%.

Cheers
If the only solution offered to customers is to use another website that's sad. I don't need and don't want to use an heavy User Interface, I'm pleased and accustomed to the one of the normal version for the trades I need to place there. It's really weird and I think not normal, to not display the balance available to place orders, that's a very common and basic feature on any exchange, but I will use the "pro" UI if I have no other option.

You are right for the fact that the info on available balance for exchange is needed, i don't know why kraken don't give it.

Probably in the simple interface of the standard site, they forgot...

I think you can also try to contact the support, and ask for this feasture, i don't know if they listen to users sugestions but giving a try, why not ?

I'm an experienced trader, so for me the pro version is what i usually use in all the exchange i use, so for me is not a problem, but i understand that not all people like to use a so rich inteface UI.

Cheers
legendary
Activity: 2590
Merit: 2348
Have you tried the new pro version of the site https://pro.kraken.com/app/trade here there is the slider to select the ammount from 0 to 100%.

Cheers
If the only solution offered to customers is to use another website that's sad. I don't need and don't want to use an heavy User Interface, I'm pleased and accustomed to the one of the normal version for the trades I need to place there. It's really weird and I think not normal, to not display the balance available to place orders, that's a very common and basic feature on any exchange, but I will use the "pro" UI if I have no other option.
legendary
Activity: 1050
Merit: 1009
Does anyone know how to quickly find the available balance when you want to place an order? Because the balance at the top of the screen is not the available/reaming one for orders but the global one, ongoing orders included. The only way I've found till now is to go to the Funding page and then to the withdrawal tab of the specific coin. Needless to say, this is convenient at all. On other exchanges there is at least a "100%" balance feature that helps to view the amount available, but not there.
 

Have you tried the new pro version of the site https://pro.kraken.com/app/trade here there is the slider to select the ammount from 0 to 100%.

Cheers
legendary
Activity: 2590
Merit: 2348
Does anyone know how to quickly find the available balance when you want to place an order? Because the balance at the top of the screen is not the available/reaming one for orders but the global one, ongoing orders included. The only way I've found till now is to go to the Funding page and then to the withdrawal tab of the specific coin. Needless to say, this is convenient at all. On other exchanges there is at least a "100%" balance feature that helps to view the amount available, but not there.
 
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