Topic: DONT PLAY AT FORTUNE JACK!!!! I was ripped off. - page 2. (Read 1611 times)
Once I made the complaint that the bet wasn't included they sent me another photo with it included . Again this was after the original that they sent me and I said it wasn't even on the list ...
Yesterday I made a deposit at fortune jack and got a deposit bonus which I had to play at one of two games. I chose panda run and was winning when I received an error message 2000 200 and the game closed out. So I went back into the game and I only has 2 mbtc. Prior to this I had 342. I immediately contacted support and made them aware. I then got an email today telling me I made a max bet and it wasn't an error on their side. I asked repeatedly what the error code I got was and no one would answer me. They told me I made a max bet on "accident". Funny how max bet happens to be 340 and right when I went over that amount I get an error message and then those credits disappear.
In the email I received from fortune jack telling me it was my fault not theirs they sent me a run down of my bets .... Notice there isn't any bet for the 340 credits ... What the hell is going on here.
http://m.imgur.com/tV7DeHh?r
Do you see in your bet history that 340 worth max bet? If you don't have it, and as i see they didn't provide you bet ID, maybe it is bug? In the email I received from fortune jack telling me it was my fault not theirs they sent me a run down of my bets .... Notice there isn't any bet for the 340 credits ... What the hell is going on here.
http://m.imgur.com/tV7DeHh?r
Send them email again. They should investigate it.
EDIT* i contacted support about this, they will respond here.
Hello,
That is the default option of the game, however, when you start the game you are entering the amount.
Your balance was 0.34276019 BTC. 34 was selected as the amount you wanted to bet per line. Consequently, when you pressed Max Bet it deducted from the account 10x34 which is 340.
If any questions arise, please do not hesitate to reach us back.
Good Luck Playing Further at FortuneJack
Regards,
FortuneJack Team
I was betting 40 lines look back at the history I posted above. I repeatedly bet the same thing the entire time I was playing the game. I bet .004 every bet ... If I were to accidently press max bet as stated above it would have been 40 lines x 10mbtc which wouldnt have gone through cuz I did not have 400 mbtc.
That is the default option of the game, however, when you start the game you are entering the amount.
Your balance was 0.34276019 BTC. 34 was selected as the amount you wanted to bet per line. Consequently, when you pressed Max Bet it deducted from the account 10x34 which is 340.
If any questions arise, please do not hesitate to reach us back.
Good Luck Playing Further at FortuneJack
Regards,
FortuneJack Team
I was betting 40 lines look back at the history I posted above. I repeatedly bet the same thing the entire time I was playing the game. I bet .004 every bet ... If I were to accidently press max bet as stated above it would have been 40 lines x 10mbtc which wouldnt have gone through cuz I did not have 400 mbtc.
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Yesterday I made a deposit at fortune jack and got a deposit bonus which I had to play at one of two games. I chose panda run and was winning when I received an error message 2000 200 and the game closed out. So I went back into the game and I only has 2 mbtc. Prior to this I had 342. I immediately contacted support and made them aware. I then got an email today telling me I made a max bet and it wasn't an error on their side. I asked repeatedly what the error code I got was and no one would answer me. They told me I made a max bet on "accident". Funny how max bet happens to be 340 and right when I went over that amount I get an error message and then those credits disappear.
In the email I received from fortune jack telling me it was my fault not theirs they sent me a run down of my bets .... Notice there isn't any bet for the 340 credits ... What the hell is going on here.
In the email I received from fortune jack telling me it was my fault not theirs they sent me a run down of my bets .... Notice there isn't any bet for the 340 credits ... What the hell is going on here.
I'm not seeing it anywhere. Sounds like bullshit to me. Why is it that every single bitcoin gambling website always eventually has a scam accusation against them? This time it's for a mere pittance too. Wtf.
Fortune Jack is a major casino and there's obviously no reason or chance that they would scam someone for such a tiny amount when they could run off with hundreds of Bitcoin if they wanted to. There could be any number of explanations for this - maybe there was a bug with Fortune Jack or on your side which caused the problem, in which case they should be able to see the exact bet and resolve the problem. You could well have just made a mistake though.
FORTUNE JACK is not good in last month time
Yesterday I made a deposit at fortune jack and got a deposit bonus which I had to play at one of two games. I chose panda run and was winning when I received an error message 2000 200 and the game closed out. So I went back into the game and I only has 2 mbtc. Prior to this I had 342. I immediately contacted support and made them aware. I then got an email today telling me I made a max bet and it wasn't an error on their side. I asked repeatedly what the error code I got was and no one would answer me. They told me I made a max bet on "accident". Funny how max bet happens to be 340 and right when I went over that amount I get an error message and then those credits disappear.
In the email I received from fortune jack telling me it was my fault not theirs they sent me a run down of my bets .... Notice there isn't any bet for the 340 credits ... What the hell is going on here.
In the email I received from fortune jack telling me it was my fault not theirs they sent me a run down of my bets .... Notice there isn't any bet for the 340 credits ... What the hell is going on here.
I'm not seeing it anywhere. Sounds like bullshit to me. Why is it that every single bitcoin gambling website always eventually has a scam accusation against them? This time it's for a mere pittance too. Wtf.
This is from the direct email they sent me about be issue ... If I pressed max bet ... It would be 400 credits ... Not 340?
I think not. Your max bet would be 342.76 (the 'Real money closing balance' of the last listed game). Bets are usually topped by your balance (only in case your balance is higher it would be those 400)
This is from the direct email they sent me about be issue ... If I pressed max bet ... It would be 400 credits ... Not 340?
Fortune jack is trusted and long time running casino. I doubt they would risk their reputation just to steal 340 mBTC.
Here's how to show a picture with img tag (use the second icon above the smilies)
but one thing you are correct. According to this list you should have balance 342.76 mBTC. There is missing the last (accidental) 340 bet.
Ask them for details of this last bet.
Here's how to show a picture with img tag (use the second icon above the smilies)
but one thing you are correct. According to this list you should have balance 342.76 mBTC. There is missing the last (accidental) 340 bet.
Ask them for details of this last bet.
What I don't understand is how they say I placed max bet when max bet is 400 credits not 340?
I did speak via email and live chat. They keep contradicting their statements. I hate to do this post even but I have no other choice.
I don't know how to post the picture :-(
If someone can help me here I do not know what to do I can't believe this is happening.
If someone can help me here I do not know what to do I can't believe this is happening.
This sounds strange what happened there. Are you playing for cell phone maybe it got touched by accidentally I played so many times there but never had this kind of issue with me. Don't be in hurry let give some time to the manager to come and brief you about this.
https://bitcointalksearch.org/topic/fortunejackcom-deposit-777-play-with-1777-mbtc-live-casino-slots-betting-774929
That is official thread of fortunejack so you can post this issue into this thread.
I don't know how to post the picture :-(
If someone can help me here I do not know what to do I can't believe this is happening.
If someone can help me here I do not know what to do I can't believe this is happening.
Yesterday I made a deposit at fortune jack and got a deposit bonus which I had to play at one of two games. I chose panda run and was winning when I received an error message 2000 200 and the game closed out. So I went back into the game and I only has 2 mbtc. Prior to this I had 342. I immediately contacted support and made them aware. I then got an email today telling me I made a max bet and it wasn't an error on their side. I asked repeatedly what the error code I got was and no one would answer me. They told me I made a max bet on "accident". Funny how max bet happens to be 340 and right when I went over that amount I get an error message and then those credits disappear.
In the email I received from fortune jack telling me it was my fault not theirs they sent me a run down of my bets .... Notice there isn't any bet for the 340 credits ... What the hell is going on here.
http://m.imgur.com/tV7DeHh?r
In the email I received from fortune jack telling me it was my fault not theirs they sent me a run down of my bets .... Notice there isn't any bet for the 340 credits ... What the hell is going on here.
http://m.imgur.com/tV7DeHh?r
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