Don't use binance | Bitcointalksearch.org

Tekunda

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Activity: 204

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Quote from: coin-investor on December 30, 2017, 05:03:55 AM

Quote from: StephenieDuong on December 30, 2017, 04:12:05 AM

Lost F2A is yours fall and you could not prove that you the real owner. Dont blaim them for your mistake Angry

I understand his situation there should be something or a guideline that a user needs to pass through so he can retrieve his account, it is his mistake but it could happen to anybody like newbies in the cybersecurity, support should address this issue as a show of concern to it's traders

Loosing the F2A is a MEGA disaster, almost like the guy who lost 104 Million in bitcoin, because he threw away his hard drive by accident.
How can you prove to a company residing in China that you are the lawful owner of the account? I don't see an easy solution to your problem.
Maybe writing a registered letter to the head of customer care? But the amount of time it takes to get this issue resolved should be the least of your worries, as - and I feel your pain - it could very well be that your coins are gone forever.

IMAR

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Quote from: xXLimbXx on December 30, 2017, 05:03:04 AM

Have started using Binance just recently but have to say I enjoy it a lot more than Bittrex.

Well mo too, I just recently open my account in binance for like 2 weeks now and it working just fine. I'm sure they are not perfect but they are doing well.

kaloloy

full member

Activity: 238

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Quote from: redwhite037 on December 30, 2017, 09:53:52 AM

If you lose 2FA. That's your fault. The site has warned you to copy the Key to keep it safe for such cases. Binance is a good and big exchange platform. Never lower this platform because this error belongs to you.

Yes, Indeed. If you're some issues well maybe it's on you because you're not too careful about your coins and transactions.
Maybe Binance nothing did wrong with your transactions but maybe it's on their watch because Binance isn't exempted with attacks so it's either your fault or them but I think Binance is better than some other Top Altcoins and of course it's better than EtherDelta.

mace15

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Activity: 1428

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Binance is one of the popular and big exchange. Since you had an issue with 2fa this is not the reasons to advice people not to use binance. I have heard some feedback that binance is secured, and great exchange so far.

kaloloy

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Quote from: Lucacrebbe on December 29, 2017, 11:39:35 PM

THis awful exange it's two months I have lost my 2FA key and they still don't solve my probem after having subitted 10k tickets

They really don't understand my problem even after I have told it to them 10'000 times
Just use Bittrex, dealing with this awful exange is a pain in the ass

I don't think people will shift from Binance into another Cryptocurrency Exchange based on your accusations and I don't think Binance is having the same issues like yours. The Best thing about Binance over EthereDelta is they're having a support for their clients.
I like Binance as I traded lots of money in it so I think I'm having less issues than yours.

redwhite037

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If you lose 2FA. That's your fault. The site has warned you to copy the Key to keep it safe for such cases. Binance is a good and big exchange platform. Never lower this platform because this error belongs to you.

dealung

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Quote from: Lucacrebbe on December 29, 2017, 11:39:35 PM

THis awful exange it's two months I have lost my 2FA key and they still don't solve my probem after having subitted 10k tickets

They really don't understand my problem even after I have told it to them 10'000 times
Just use Bittrex, dealing with this awful exange is a pain in the ass

10k tickets, are you kidding me? I think you've made the mistake of making so many tickets and that's what makes the binance support team bewildered, because you made a spam ticket.

I am sad to hear your problem, hopefully your problem will be solved soon.

ingiltere

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Rollbit.com Crypto Futures

Why don't we use Binance? It's the best exchange right now in the business.
It's your fault to lose your 2FA. Why don't you take backup for both key and qr code? Are you really that lazy? You don't even care about your account. Don't come here to bash the best exchange in the business.

davecrypto

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Activity: 151

Merit: 100

Quote from: plr on December 30, 2017, 09:19:17 AM

I have no account in Binance and still looking for a good exchange many people are posting Binance is good but sometimes we lose our phone and or cannot login to our account, they should have guidelines on how to recover one's account accidental like this do happen.

if you jsut safe your 2fa key somewhere there is no problem at all. You can also install the GAuth add-on @ Chrome browser. So you don't even need a smartphone. (but I would recommend using another device for 2fa, because if your computer is compromised they could get into your account)

Imo the best exchanges so far are Binance and KuCoin. Wink

plr

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Activity: 1120

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I have no account in Binance and still looking for a good exchange many people are posting Binance is good but sometimes we lose our phone and or cannot login to our account, they should have guidelines on how to recover one's account accidental like this do happen.

davecrypto

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Activity: 151

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Dude, Binance is an awesome exchange.
They say you need to safely store your 2fa key somewhere. If you messed it up it is your fault.

...I messed it up too and Binance helped very fast.

+1 Binance!

Teraboy

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Quote from: tuiputui on December 30, 2017, 06:10:30 AM

Don´t they require KYC when registering?

If you attach your passport picture or whatever they should check it´s really you and help... but i honestly don´t think this situation will be fast solved... and bittrex closed many accounts this year and lot of users reported very slow or helpless support, so i think it would be the same...

While you are wanna upgrading your account into the enhanced account and then you must do to a KYC verification, OP gets problem cuased by he was losing 2fa and it could be recovered by the security code which already given when you were activated the 2fa verification on the binance exchange site.

tuiputui

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Activity: 294

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Don´t they require KYC when registering?

If you attach your passport picture or whatever they should check it´s really you and help... but i honestly don´t think this situation will be fast solved... and bittrex closed many accounts this year and lot of users reported very slow or helpless support, so i think it would be the same...

Mister.Satan

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Activity: 163

Merit: 10

Quote from: Lucacrebbe on December 29, 2017, 11:39:35 PM

THis awful exange it's two months I have lost my 2FA key and they still don't solve my probem after having subitted 10k tickets

They really don't understand my problem even after I have told it to them 10'000 times
Just use Bittrex, dealing with this awful exange is a pain in the ass

Keep your back up code for 2FA in case somehow you lost your device or so.

NaissuR

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Activity: 126

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every exchange has its fuks
bittrex made big mistakes too
i see many people these days who prefer binance over bittrex

wndrbr3d

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Usually it takes a lot of time to get access back to your account with lost 2FA. To solve such problem on Poloniex, my friend waited 1.5 month.

zorranco

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Open a ticket on Bittrex, and you'll see.....

coin-investor

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Leading Crypto Sports Betting & Casino Platform

Quote from: StephenieDuong on December 30, 2017, 04:12:05 AM

Lost F2A is yours fall and you could not prove that you the real owner. Dont blaim them for your mistake Angry

I understand his situation there should be something or a guideline that a user needs to pass through so he can retrieve his account, it is his mistake but it could happen to anybody like newbies in the cybersecurity, support should address this issue as a show of concern to it's traders

xXLimbXx

full member

Activity: 336

Merit: 100

Have started using Binance just recently but have to say I enjoy it a lot more than Bittrex.

Ohgreatanotherone

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Activity: 476

Merit: 17

Currently enjoying the platform and their mobile app has been a revelation

Topic: Don't use binance (Read 333 times)