Topic: duckdice.io (Read 1209 times)

No moderator has ever offered to money to anyone to post a positive review ! . But it's funny though , how many more trustpilot , duckdice, bitcointalk accounts can you create ?     Also , I'd like anyone who has proof of any members from our team offering money for a 5 star review to  come forward.


It's good to know at least you're the one behind all those new accounts that flooded trustpilot the past few days . 

I'm actually curious when you're gona send another email asking for some money from us  to stop with the lies you keep posting all around .  Or when you're gona create a new account trying to take advantage and scam another duckdice player.

On another note : May I ask why you keep creating multiple bitcointalk accounts , and don't post from a single one ?

I understand that you are somehow nervous about this casino, but I do not really understand what you want to achieve with this behavior..?
This information does not even lead to your username in this forum. In fact, what is on this screenshot does not say anything to anyone, so for sure that are not personal data.

The photo of the chat with the support you shared shows only your statement that you can see your data, and the support claims that it has been deleted.
To confirm the credibility of your words, you should rather provide a screenshot showing that your account and your data are still stored by Duckdice.io.

I agree, sometimes casinos make mistakes so it is OK to give them the benefit of the doubt, however when they make the same mistake over and over again to different people and in different circumstances then it is time to move on and play in another casino, I know that some people do not like to do this as they have reached some kind of VIP level and their bonuses are high, but there are times in which this is not enough and it is time to find another casino that treats us in the way we deserve.

Actually we've paid out every single withdrawal out there , we've even paid out a 10 btc faucet withdrawal last year ,  a 30000$  faucet withdrawal 2 months ago  and countless others , there's literally not a single report or case where an user hasn't received their withdrawal.       And even though I've pointed out several reasons why this certain user was muted , apparently most people here are more concerned with  their signature campaign posts then actually looking into the facts.

We have users who've been on duckdice since the beggining 5 years ago , and are still with us  ,   even the OP  is a long user on duckdice , he's been creating countless new accounts , cause mostly he's been muted/banned on most of them due to scam reasons.

These are some pretty clear indicators of bad behavior by the Duckdice staff, they look like a similar calibre to the infamous 1xbit scammers around here. It's a shame people don't do more research, especially among all the threads going on here, to find out these simple indicators (the trust system here is rather effective and spam free) before handing money over to such companies. I can only guess that these gambling companies are advertising anywhere their reputation will not be questioned and baiting people in via a smooth looking website. They probably have lots of dazzling promotions and special offers on, that actually turn out to be worthless if you ever try to withdraw funds from them.

It's quite surprising that moderators have that freedom without the casino owner's knowledge to instill a dislike of one particular user for just a few bucks. Isn't that very unprofessional, after all a moderator has gone through a validity test that deserves to be one of the most important people in the casino?

No buddy , it was no loan matter !  you stole 3000 $ from his account , his story checked out !!!!     1. I've muted players for spamming , 2. You're not getting unmuted.

https://duckdice.io/forum/topics/990-warning-thread        ,  was already posted a bunch of times on this thread.

Here's your evidence ,  we checked , records matched the user's claims . Now shush  ,  maybe you'd like to tell  about the countless acounts you've created on duckdice trying to pull similar scams , or the countless accounts on bitcointalk  you created to spit out negative lies  when things didn't go your way.

Will address this one more time ,   OP ,whose previous account is crewchellenge , scammed a high roller on duckdice for 3000$ ,  I've permanently muted his crewchellenge account due to this ,     The user who's been scammed made a forum post about it , also contacted live support ,  we've checked his claims , they've matched , basically OP conviced the HR to give him access to his account to play the free faucets .   if you scroll a few pages on this thread you'll find the HR who has been scammed link to the post he made on duckdice's forum .

So when OP created a new account on duckdice , I've permanently muted him on that account aswell , once I noticed he's crewchellenge.      Simple story , OP is a manipulative liar who takes advantage of players on duckdice , so muting him permanently seemed only right so that other people don't fall for his tricks again.

This is the best decision you have ever made , to Not playing in Duckdice anymore because aside from your own experience in that site, they have been already mentioned in couple of scam accusation in this forum and already Marked Red by couple of DT account meaning they are having a questionable reputation here and years had passed but they have not settling the case of victims.

and besides you must be thankful no matter who did the decision because that is the main concern why you posted this right?

so be aware that you have got what you wanted and be thankful for that .

and also congrats for being unbanned and hope that all your concerns will be settled and this thread will be closed as you have cleared your name.

As per OP update, he is allowed again to chat so most probably, he didn’t violate the rules since he should be banned for good if he violate it but the site itself revoke the decision of moderator. Well, there might be a misunderstanding between the admin and moderators, they should have one rules here and support each other decision to avoid a suspicious move like this.

There is no valid evidence, and the casinos shown are also not very familiar to us. Here accusations or some kind of panic are more appropriate because users usually don't read the casino rules carefully. Until a unilateral decision appears for irregular accusations. I don't think this will find a solution unless the OP continues to confirm with the casino by spamming the complaint message.

Why you are still active with duckdice? I have seen and heard duckdice.io been accused of lots of some malicious behavior but you are still playing or active in their chatbox or forums; really ridiculous by considering the amount of alternate trusted and legit platforms that we are having these days.

But with the expect that the moderator muted you I would want to guess that you did something contrary to the principle that should guide you. And if that's the case you probably deserve what you have been served (because you are still playing in a wonderful place).

Edit: As your problem is resolved, you may need to lock this topic now.

But you can't expect the best user experience from a casino which is known for their shady behaviour and if someone is expecting even after knowing that then I would blame the person for sure. This thread will serve as another evidence about their shady business so people may stay away from it and you also better choose another legit casinos instead of changing a shady casino to a legitimate one.

^ We get it and I think it is time for you to lock this thread.
There is nothing you can do even how many times you will create a thread here because that is their money on the chat rain, they will mute anyone who will they think spamming. You should learn to be kind as a player and don't accuse them of any, if you don't like it, just simple, leave the casino and find another one. We know it is all about business here, no one will give free and that chat rain is for lurking users only if you have received it several times probably they monitor that.

actually this is the common scenario now , new accounts or some sleeping account are accusing gambling sites but not sending complete proofs or details.

and this same issue  so yeah just like others thinking , that this is a dummy topic though this site has issues in the past but they are wanting to retain their name in this forum so i doubt that they will make some action with this small amount involve .

So you can create multiple accounts from multiple devices and then tip from one account to another and claim that he cheated on you. LOL, I believe the casino will never pay you that money. If you have already withdrawn that money then the casino can't do anything with it.

I think the DuckDice team needs to remove it from their terms, otherwise, scammers will target it.

Probably it's their first time having this kind of problem so they end up having to take drastic measures which causes them to do this. I mean when panic ensues, pretty sure that you're going to be doing something irrational only to regret it later but it's still not unforgivable that they didn't put all the evidence early on the post.

There are still a lot of informative posts on Bitcointalk, your thoughts are on what basis you see the downfall. You have strong reason to suspect this member. But you also wrote against them without any evidence which may be difficult for us to understand. Because a lot of crypto gamblers come here and post in the hope of finding a solution to their problem, so I can't think of anything bad against him at first until I catch him.

bring evidence buddy. as i have posted all.
and here how you accused a user with a serious case "Child Porn"
https://bitcointalksearch.org/topic/idiots-warning-duckdice-5369223
[/quote]



Proof has been posted here against you about 2 times now , but you chose to ignore it , also Kibris made a post about how you've scammed him on the duckdice forum .

people have to learn accusations from duckdice.io moderators. as u have already accused a user with children  porn. and when he ask for the proof your support run away
[/quote]


I like how you continously throw the trail off you once your history and deeds get put into the spotlight ,   P.S. for anyone reading this thread,  there's an user who made a Scam accusation against this OP for stealing 3000$ from him ,     which coincides with the reason I permanently muted OP.

This is my last comment here.

1.    I've muted users that day because they were spamming on the eng channel , I've looked into their chat history and all their messages was a "gl" every few hours .    When you asked why I'm muting I told you " look on the bright side , active users will have a better chance of rain with the spammers gone".

2.    I've checked your account , noticed you were crewchellenge ,  the same user who scammed last year one of our highrollers for 3000$ , so I permanently muted you .  The end.

If the accusations are legitimate then I do not see anything wrong with it, after all that is why the scam accusations section of the forum exists at all, however in the case it got too crowded the moderators could always combine all the threads against a single casino in a single thread and deal with the huge number of threads in that way, it would make those sections still difficult to manage due to the increased traffic but I think it could be worth it as the community will be helping those that have been scammed by casinos and that is not a small thing.

It's really important for the employees to be professional as this would reflect to the reputation of a company. No matter how good the services and products of the companies are, if the people working for them have such bad attitude and behaviour, this would negatively affect the viewpoint of the clients when it comes to the services being provided. The duckdice should have trained well their customer service representative on how to handle certain problems and issues and how to fix and resolve it without really making the customer feel bad, harassed, invalidated, or bypassed.

Regarding the incident, it's really much better to store and gather many evidences as you can to serve as proof the moment you escalate your problems to the higher ups. Make sure to take screenshots of the conversation, activities, and the likes to back up your claims. Because there were times that tables turn because of unsupported claims from clients. As for duckdice, let your customer be heard. Practice professionalism and avoid being aloof with problem resolution until someone post you. Integrity and reputation is of very importance in gambling industry.

Yeah giving out some valid proofs in your support will help to resolve the issue not by putting simple claims and opening a scam accusations thread with all the proofs you have will build more trust among members and can help you more with it.

Why you have not posted your details of the problem on the OP and also why you have posted ere instead of scam accusation? If you provided screenshot of cat which I think made for public(all users of the site). If you need any help then you should contact with their support privately. If you can do so, I think that will be helpful for you.

Sorry, I lost track of this thread for a couple of days.

But I think it's fairly obvious to anybody that OP is posting allegations without evidence, this can go on forever,  he also keeps posting the same screenshots that have already been previously answered too by me and then making the same allegations ----note even on above reply, saying the moderator muted without evidence when I've already in this thread stated the evidence he acted on. If there are any direct questions from another user I am still available to comment and clear anything up.

there is only one thing that concerns me and that's our general reputation being commented on ---- we have plenty of happy users who have also commented on the forums and review sites to testify they've had a good experience, I would ask with a critical eye why is there such a disparity in the reviews and question people like me who have been doing live support for duckdice for a long time honest questions. It seems odd we're either a 5 star or a 1 star casino?

please also do remember the original OP's point is discussing a mute, no other claim and has made this much noise about what's still, fundamentally, a mute.

the other commentators have nothing too say other than we already have a ''shady'' reputation apart from some notable exceptions (other duckdice actual users)

but we mostly, only have a 'shady' reputation and bad reviews because of individuals like this who are making this much noise, over. a. mute.


So give us a fair shout, ask me questions, and help me too understand how too begin with so many individuals like OP determined to harm our reputation as i guess a blood sport?

Bobstone
Live Support
DuckDice

The thing is if a site operator does not regulate the excesses of the moderator the site reputation will be at stake but no moderator act in isolation so the action against the user may be approved by the team themselves and not moderators.

Did they mention anywhere that they will recover users loan amounts if they got scammed? I haven't read their terms so I don't know about it.
If they do, they are in trouble. This is something that casinos can't handle. If you are taking or giving a loan, you should be responsible for it. I don't think you should blame any casino for this.

It did not end in a win-win OP created a flag for Duckdice for their shady behavior on their chat board, they do have complaints on the scam section I can support the flag if they are scamming people but when it comes to chatting board it's their own rules they can mute people if they just want to, better to find a good place to chat if you are an active chatter, but it's good that you posted their behavior here so active chatter on chat board knows what to expect when they chat on Duckduice chat board.

Not to take sides whatsoever, but managing people as a mod is never an easy task and i can understand why moderator took that step but then again as moderator you need to have a big heart to avoid any conflicting situations with your custormers....
But good to see this ended in win win for everyone.

This has been a very helpful forum where you can find many tips about crypto gambling site and you can actually see here many good reviews about it, though we cannot lure every gamblers to come here but if they are a responsible gambler they will surely know if the site is legit or not. Muting users on the chat box is pretty normal especially if you didn’t follow the rules, but if you think you didn’t do anything wrong then I guess the site should really explain it to you.

Actually BTT has went a lot downhill nowadays , where most comments are from people trying to add a +1 to their signature campaign, before when there was a issue or something community would pull through and investigate etc the issue , now it's just pages of general nonsense .    Read 2 posts up what I wrote about OP , this dude is full of ....

Yeah. Bitcointalk is a place where useful information is available for crypto gamblers, which can prevent them from making wrong decisions. Everything from casino ratings to user experience exists here. Here gamblers share information about problems that new players may never know.
But sadly, a large number of gamblers do not know about Bitcointalk, so they are deceived by casino websites and lose their money.

Most gamblers choose a gambler website by looking at paid reviews on different websites, they do not know exactly where to get accurate information about a website. Since they made the wrong decision at the beginning of their journey, then when faced with a huge problem on that website they try different ways to get their money back. You are right, if all the victims had shared their problems in this forum, there would have been so many complaints that there would have been a flood of complaints.

I looked into that forum thread on duckdice ,  and it seems the HR story checks out ,       OP  contacted the HR  in pms ,  asking him to go on instagram , to tell him how he can make 500$ from faucet monthly ,    apparently the HR  at some point gave OP the log-in and password to his account , to play the free faucets , then OP   contacted support asking for a bonus , basically stating the big losses on the Highrollers account ,  then OP proceded to tip the 3000$ from the HR account to his account .   A few days later the HR noticed , and contacted support , and OP was muted , which I believe is the correct way to proceed .      Then OP when you created a new account you were muted instantly , probably not to allow you to pull of a " give me your account cuz I'm poor to play faucets please" scheme again.    All this is in the screenshots the victim HR provided on duckdice's forum.         I was also in chat when the HR was fuming once he discovered what OP did.   So I'm sorry richardo , or crewchellenge or whatever , but you're a scammer .

P.S -  I'm a player on duckdice for 4 years now ,    I've never had any issues with deposits/withdrawals ,   I was muted at some point for a mistake on my part , apologized , got unmuted .   I've seen them   pay out a 10 btc faucet withdrawal last year , I've seen them pay out a 30000$ USD faucet withdrawal last month , also think there was someone like 6-7 months ago who withdrew like 1000 eth  .   So yeah  ,for me it's pretty legit.  

Also OP , I remember a few months back you created another bitcointalk account ,  claimed some bullshit  about how  it's impossible that you got 30 reds on 10x in 100 rolls or smt like that  ,  now you're here with a new account .

That is the point , if every victims of each crypto casino will find out that the sites are being forced to release their funds after making a thread here, then what is gonna happen to our beloved forum here specially Scam accusation section/Reputation Section/Gambling section?
these 3 section will surely be filled with tons of complaints expecting they will get paid or be entertained of the sites they are accusing .

I'm not playing on Duckdice and after reading I cannot and recommend others not to, every feedback should be addressed and take note of so they can improve on that areas, but if they are ignoring these bad feedbacks and only entertain good ones they don't have a good reputation, once a legit complaint or bad feedbacks arises, every casino should be challenged to address it, because the community is reading all these bad feedbacks and react to it.

Thats why giving out effort on making out some research would be always or should really be a standard thing for someone who do tend to deal off not only on investment but also something in related with
depositing funds into any platform whether its a service or entertainment time.
If you have just able to read up those reviews earlier then you might have able to save up your ass into these kind of websites.There's no way that those issues or complaints
would be resolved on.
Yet there  are lots who had end up on the same fate thats why research is a must on next time.

^ Oh, I see!
How did you find this forum? Probably if you knew this earlier you will not gamble there and deposited money.
We have a community here that give warn to others if there is a shady casino, and that casino is known here that having shady activities or probably just because of their admins not doing their job well. That is a good decision creating them a flag to warn people that is why we have a community here that has a strong review compared to the Trustpilot and I hope there is no someone like you that is being harassed by their team.

As we know everyone can say whatever they want on the Internet and get away with it, however when the numbers are so overwhelmingly against the casino then the only thing we can think about this is that there is some merit to the accusations, besides I find it surprising that a casino is so rude to their customers, after all if I can play in two identical casinos but one has terrible customer service and the other has great customer service then it is a no brainier to pick the latter option over the former.

They don't see the point. Casinos are supposed to pay without any such force from the community. Imagine how many more accusation would be here if everyone knew about the existence of bitcointalk. I'm sure a lot of people was deceived but they had no way but to give up.

You cannot challenge the Trustpilot's ratings. Maybe there will be few fake reviews but in the majority, i think their feedback is trusted. Duckdice.io has total 214 reviews in the trust pilot site and the bad reviews ratio is 36% which is on a very high side. Anyone who is thinking to play and deposit on the Duckdice.io site should take this feedback seriously into consideration

You are right it's not your loss but their's and by posting it here people will know what kind of moderators they have, moderators should be fair and considerate because they are getting their allowance and salary to their clients, and the chat is a good indication if the casino is healthy by having a good chat board with healthy discussion, we are not lacking casinos with good chat board and treat their clients fair.

I think that the OP's idea is to find proofs that Trustpilot's ratings are not objective:) To tell the truth, duckdice is a waste of time (my own experience), it is not even a casino. What I personally like in casinos is the range of games. I'm there for pleasure and not for winnings (I understand that even with 99%, my longterm winning odds are close to zero and only a one good hit of progressive jackpot can save me:)). What I mean is that I play for entertain myself and for this reason, I choose gambling sites with as many titles as possible. diceduck is not in this list.

That is exactly the correct solution here that OP must move on and go to another casino that has legit behavior for long years and also proven by our community here because more than anything it is the gambling site prerogative how they will run their site, if they wanted to act like this one then expect players to leave and create issues like this thread.
though OP has outstanding claims yet it is clear about the team replies that they will not put any favorable action towards OP so meaning OP just take your time looking for more appropriate casino than this gambling site that has many outstanding case from forum members here.

Well, this is the problem if you are a gambling owner who did not know about your staff or perhaps --you don't know how they manage your gambling casino as long as you have generated profit that is fine. The problem here that I have figured out is the behavior which is OP's complaint and I think OP can transfer into another gambling casino if he wants. Leave it if you don't want how they manage their casino, if many will do the same as you, they don't have players for sure. However, making a new thread is not necessary if you will directly communicate the team.

That is how legit group must ack and same as the legit members , but this case is about someone abusing the group and someone accusing the group moderator for abusing His power .

I think this case will run Long because the Team does not want to collaborate more for OP and OP wanted a decent action from the team.

though both are throwing their own cents here , now we are here just to assume what will happens next .

OP have asked for the account to be closed himself, so if he doesn't have access to it then he certainly doesn't have access to the evidence either. Unfortunately, during chat conversations, a misunderstanding can quickly arise, even for a very symbolic reason. It is possible that this time it was also the case, but let the casino itself draw conclusions whether it was worth losing the user in this way.

I read about the story and it looks like everything turned out as it should.
The winnings you get thanks to the bonus are locked till you reach the limit of wagering. This user knowingly gave up further wagering so he could not receive any winnings.
The problem was that, according to the rules, he also lost 2 BTC of the deposit, but in the end it was returned.
What do you think is wrong?

That was resolved? You had refunded his deposit, right? But why didn’t you give his winning and what about the bonus he was supposed to get? You didn’t give him anything other than his deposit 2 BTC. Am I right? Isn't it a shady activity? If not, what does it mean by "shady activity"?

So I don't think much can be done about it anymore. When it comes to moderators behavior, unfortunately, sometimes there are misunderstandings or even abuse on their part (I am talking about almost all chats). Mostly nothing can be done about it. Since your account has been removed and you are no longer a Duckdice user, I also doubt that they will want to clarify this case anymore.

The only thing I can think of is that if you had access to someone else's account, with their approval, you can provide screenshots of a conversation with that user. Alternatively, if you have contact with him, ask him to prove that he is the owner of the account (screenshots for example) and to confirm your version of the events.

It looks like your story is quite long. I don't know if what you were doing was a scam or not because it seems there is still missing a lot of information. However, it is certain that what you were doing was not entirely clean. As for loans or other settlements, you could have done it outside the casino and I think it wouldn't be a problem. Hijacking someone's account will always be considered a shady thing, even if that happen with approval of the owner.

The way you reacted in His post meaning you are not denying that what He said is true? that your  old account was banned because of your past behavior? because if not then you will address that directly and will Deny that fact?

This sounds something with hidden agenda , and the team is only complying in what they think right for their site and right for the benefits of other players.

You accessed his account, as per his claim, this we know for fact from our records.

Whilst having access to his account, you asked for an additional bonus, we credited it, believing the original owner was in control of the account. Again as records show.

You then tipped yourself on the crewchellenge account.

All of this we have direct evidence of, but I would not wish to share how exactly our detection systems work and allow people like yourself to avoid detection easier  -- but transaction logs also do not lie.

---- hopefully, people will see this for exactly what it is.

I will not keep engaging on just malicious falsehoods.

Bobstone,
DuckDice,
Live Support.

OK,

Firstly too anybody reading this thread, please know this isn't how duckdice operates, moderating team or otherwise and understand this discussion is based on a mute. This particular user, Richardo3o AKA crewchellenge and suspected other scam accounts has form in this area, a problem for all casinos but one we deal with quite rapidly and fairly, just sometimes people like this think making a lot of noise for people to buy into on BTT, trust review sites etc will then encourage us too back down and allow them too continue their behaviours.

Please note, this is just about a mute his claim. No money loss, no nothing like this.

Here is an insight into this user.

Basically, to wrap this up --- your previous account was crewchellenge, an account that in private messaged other users in order to obtain access to their accounts to use their faucet (an actual offence on any party involved) once you had access you didn't just use their faucet but would use these high-level accounts too try to obtain additional bonuses. You were successful at this before we knew about it, and scammed a user out of money he would of otherwise personally received. 8

This user actually publicly posted screenshots of how you obtained his telegram to continue this out

https://duckdice.io/forum/topics/990-warning-thread

Once we found out, we muted and banned your old account.

You asked whether you could create a new one, and an email operator only wrote ''we don't forbid this'' however once realising who you were again, one of the moderating team muted your new account forever --- you still have access to other site functions, but will not be able to perpetrate further scams on others.


--- I would very much like not to add anything further in reply to richard aka crewchellenge himself, but if other users of BTT forum are concerned and have questions will monitor this thread and add what detail I can.

Thanks, Bobstone,
DuckDice
Live Support.

Yeah says by an account that only joining free evets here to gain from gambling sites in which we can see in His post history so I am not saying he is Shilling  for Duckdice but I'm not sure what is that he is talking about here lol.
 and about duckdice? with multiple red tags from DT's here and there are many scams that has been unanswered so this means it will end up like that .

Right here's my 10 cents worth... as a player on duckdice since 2017 the site is not a scam nor shady. Look around the other casinos and you'll find places that will not only mute but ban you and confiscate any balance if you don't bow down to what admin wants or if you question certain practices. Duckdice like every other crypto casino has a chat and mods to ensure the rules aren't broken for the benefit of everyone. While mutes are sometimes controversial it doesn't affect the legitimacy of the site as a casino that's trustworthy. Chat is a privilege that while useful and entertaining is not the main function of duckdice.

Calling the site shady is in my opinion far from the truth. You will see duckdice has owned up to mistakes in the past and doesn't try to hide it under the rug. It's fully open about controversies for all to see as it's a transparent site with players opinions always being appreciated.

What you won't find is justified allegations of the casino not honouring its payments to players (which at the end of the day is what makes or breaks trust in this industry) I myself have been muted multiple times over the years some I feel unjustified some I had coming to me but that's never ever gotten in the way of payments, gameplay or live support's helpfulness if any issues arise while muted.

Also if you consider the majority of players will never go out of their way to give 5 star reviews or feedback on trustpilot but if they did you'd be able to see the clear ratio of players who trust duckdice than those who don't trust duckdice. Unhappy players are much more likely to take to trustpilot of start threads like this to express their story of how they suffered a 'misjustice'. And muddy the waters of what truly happened. The trustpilot page is a mess thanks to what could easily be 1 person creating multiple accounts to damage the overall reputation of the site. But really 98% of the time is due to user error or actions that cause these situations in the first place.

Basically in summary a shady site doesn't promote and publicly address allegations, and if in the wrong admit their mistakes and honour any money lost as a result of it. They don't ignore anyone no matter how ridiculous a claim they have.

They have always paid out without a hitch anytime I make a withdrawl since 2017 to present day. Hopefully I do not appear as someone who's stupid enough to deposit and trust a casino that scams me or others.
Sadly 99% of players who trust and are satisfied with duckdice will never come to give their feedback to give a more realistic insight to how the casinos treatment of players and payments have always been excellent.
A shady casino would encourage players to give good feedback for a reward of some sort (happens more than you'd think) but duckdice doesn't.

Thanks

Maybe this helps maybe it doesn't but duckdice ain't no scam
 

I'm the mod in question that muted you forever ,   your previous account was permanently muted , after you scammed another player for 3000 $ on site,  thus when you created a new account ,   you mute passed on to your new account .   No matter how many times you're gona make fake reviews on trustpilot or bitcointalk , that won't change the fact you did ,  so your mute will stay permanently , regardless of how many new accounts you create.

This was resolved, the user was refunded, and is literally from the very early start on the website.

We also have a breakdown of what went on and how we resolved the case here https://help.duckdice.io/hc/en-us/articles/360007748833-DuckDice-scam-bonus-accusation

I mean that's half the problem if we're not allowed to move on from an honest mistake in both communication, and behaviour at that time then how do we proceed? what is your suggestion?

What's this bro- https://bitcointalksearch.org/topic/duckdiceio-scam-and-shady-behavior-2022797
You said all of the previous accusers are no more active. So what? Does this make the accusation invalid? What did you mean by that? Fuckdice.io was shady and still a shady casino. Have they resolved the case? Not exactly. The tag on fuckdice.io from Zepher says the rest. I don't think anymore explanation is needed from anyone. Please stop shilling for fuckdice.io

what shady activities exactly? and please do show me a case where we haven't paid due funds?

what accusation is valid? that this user was muted?

please, do help me understand exactly what duckdice is meant to be answering to?

Bobstone, Live support, Duckdice.

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Then please, do share this screenshot, and i hope you do capture kirito explaining why he is not allowing you too chat. I was present at the time, I've also asked for the chat log and we will clear this up in full

Am not surprised to hear this at all considering their shady reputation which hasn't changed for sometime now. I was attracted to this site initially because of their flash betting speeds, but decided not to invest due to mixed reviews.

Very true. I have seen them advertise so many scam sites like 1xbit, 1xbet etc and they act clueless when questioned about them.

I don't think they will respond to this as their already used to such accusations and are already tagged on this forum, we have a lot of sites like Duckdice on this forum and members are always warned to avoid such sites, and if they ever reply they will simply say the user violates their terms and conditions and have cheated the casino.
That will ultimately lead to an account total account ban.

Commission. Those authors usually don't bother checking back on the sites since the reviews are mainly for commission.

Until they try to withdraw and realize they got scammed or the site just go bust.

That doesn't change your situation. You did the shady activity, I will not be surprised if I heard you are still doing that. There are accusations that Duckdioce didn't pay users as they were supposed to pay. Then what's the connection whether they are active or not. I still see the accusation is valid and would recommend anyone not to play on such a shady casino.
Strange people around the world. Why would they even use such a shady casino?

Lots of bad feedback about this site, so I wouldn't be surprised if your complaint is legit. But you can trust to provide all the information to prove your accusation, you are just banned so you are not scammed, but this makes their reputation more worst. I'd like to read their reply here if they have time, that's the way to be done if they are active in the forum.

It was absolutely explained to him, and in public chat that he was being muted as he had used his previous account for nefarious purposes. A lot of these accusations are simply deliberate smear attempts, as i will quite happily say in Richard's case here, as it was all explained to him at the moment of the muting.

I guess it would be better if you have explained things well to him before muting him. It really looks shady if you guys would mute him without giving any concrete reason. Sometimes, miscommunication could only lead to serious issues. Because of what happened, lots of accusations about your site have appeared. I hope you could fix and clear things out if possible.

First, let's deal with the first point Richards making;

he was muted by one of our moderating team because he has previously been involved in the nefarious activity on what we detected was an old muted account that he was able to commit by having access to private messaging on the platform.

he asked our support team whether he could create a new account, he certainly can, however, it doesn't mean he's entitled to continued use of the chat function.

his other claims regarding 'mod only muting to get more rains' etc is .....well ridiculous.

DuckDice Live Support

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Secondly, to other points, people are making.

We are simply incredibly bad at fighting these sort of weird allegations ---- you'll note that on the BTT side of things, we've clawed back a lot of our reputation and have it turned too neutral because a lot of what we lost trust for on this platform is now years old mistakes that we've addressed in various ways. One major incident is here and explained how we rectified it https://help.duckdice.io/hc/en-us/articles/360007748833-DuckDice-scam-bonus-accusation

This was clearly a bad moment for us, not intentionally so, just badly handled but the user was refunded and the deposit bonus model dropped and re-worked in light of it

Actually the last of the negative trust rating on BTT are mostly just accounts that are no longer active

Then you have claims like this, whereby the action of trying to protect our members from people like Richard (who will then create new accounts and make new accusations after being muted) really is a daily occurrence for any casino and I do wonder how some keep on top of it.

I'm relatively new to this side of things, but the actual task of harbouring a reputation amongst a constant sea of posts like this is quite difficult, and I would ask people to think carefully about why for example our reviews on trust-pilot are so lopsided; for every honest reviewer giving us a 5 star, (only ever asked to review and give honest feedback) we have a multitude of 1 star, the whole process is just very murky.

I would seek some advice from you guys; how would you improve our reputation when we run a robust provable fair, https://cryptogambling.org/#verified-operators and most of the claims are about 'rigged' rolls? We of course do review checks and operate all normal procedures in this way, and have been operating for nearly half a decade with hundreds of users daily, all would testify to this and do so in reviews? how do you shift the balance of views?

I would say if you're unsure of us, just come and watch the community chat, post in forum, ask live support questions, just maybe give the benefit of the doubt

Thanks for your time,

DuckDice, Livesupport, Bobstone.

Maybe they don't know that there are existing issues happened on this casino from the past and also maybe they think that they improve their service that's why they are there. But since issues keep showing at them I guess its more advisable to avoid this one since we have so many reputable to choose from and we should always check a casino's background before we play since researching always can save innocent if they do this at first.

Why do people still gamble at sites with a bad reputation? If you simply type "Duckdice.io scam" in Google.. you will find many topics and accusations against their site and it does not even take 15 seconds of your life. 

The problem is.... some rouge review sites still give these sites a good review and people trust them. If they only knew that many of these sites are owned and operated by casinos. (or the site owners does the review once and they do not update it after these sites goes scam) 

Bringing Duckdice issue to this forum is like reminding the members of the forum how notorious they are well it comes to reputation and trust, I don't play there and will never recommend anyone to do the same, but on the other hand, you will need to give more evidence the support your case if not for anything just as an extra proof to warn potential victims.
The rate of scam casinos has increased lately and users need to be careful and mindful of the site that you deposit your money on to avoid losing them without getting any redress.

Duckdice.io has already been tagged for their shady behavior back in 2017. They have done nothing to improve and have kept going with other bad practices, which has resulted in more tags against the site. In the future, please check the trustworthiness of a casino before you make your first deposit to their site. You didn't mention that they seized any money (lucky for you). It's just a matter of being banned from the chat. Find a better place to do your gambling buddy. 

Obviously, you are not visiting the forum often so you have not seen the feedback from users.  Its one of the oldest casino in crypto as far as I know.
I have not tried duckdice but I can see they were once trusted before they go nuts but there are still loyal users in every casino which I guess the moderator is careful not to be distracted. There are only a few left so don't spread anything in the chatroom. 

There are some previous scam accusation about them!

- duckdice.io scam me
- [Warning]Do not sign up on Duckdice.io Unfair dice site
- Duckdice.io [SCAM and SHADY behavior]

I know this isn't connected to how they muted you but the thread above are something that you should consider them playing on their website, you know just to secure yourself from risks of losing money.

Well to be clear not just in Trust Pilot but also here in our precious forum that their OP was being tagged by several DT's for years now because of their shady behavior and their scam accusations



Their ANN Thread even a "Self Moderated" in which sign that they are hiding something and don't wanna let cases to be filed in their front .

Even if the OP provides us with solid evidence, what difference it will make to the duckdice. Their rating on the trust pilot is 2.3 which is very poor. In such cases, i would rather ask the OP why would he is so willing to play on the casino which does not have a good rating. Why not play at trusted casinos ? There is no shortage of good casinos.

^ Definitely right, it seems like a very strict moderator which is not right, if that is the case, they should stop the rain from the chatroom since we all know that it could be abused and which criteria they will determine those abusers.
My advice is, provide strong evidence and what the cause of shady behavior that OP meant. It is nothing or does not make any sense if you don't have evidence even we know that this gambling casino doing shady behavior a long time ago and how did you get involved in that casino if you know they have shady behavior from the start.

there are some details missing hence to be provided.
First of all, why it was so important for you write in this chat?
if you have something that really matters you should open a ticket.
if you have polemical approach with moderators/admins, it's just a waste of time...

About moderator that ""he was muting everyone""
before people get muting they have to write something. What was yours messages before getting muted?
as reported in previous post, both screenshot are the same, related to double account.

Any proof with this? you provide 2 links with the same picture.

As been said Duckdice has been known of their shady behavior since past, you can see the trust feedback on their account https://bitcointalk.org/index.php?action=trust;u=917361 they've misleading bonus and seizing funds.

If the moderator only muting people in order to getting more rains, he shouldn't become a moderator... pathetic.

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