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Topic: Dwolla's Response to TradeHill | Lies and Defamation? - page 3. (Read 6317 times)

legendary
Activity: 1764
Merit: 1002
legendary
Activity: 1428
Merit: 1000
https://www.bitworks.io
I agree with the assessment that Dwolla didn't assume responsibility for people scamming their system and instead placed the blame on the customer, this is something one accepts if they accept credit cards but the sole reason many in the community use Dwolla and one cannot fund Dwolla with credit cards is the risk a merchant assumes, in addition to the fees of course.

I currently use Dwolla to move money between Mt. Gox and my accounts but as of today I'm going to pull back, primarily because I think Dwolla did some underhanded things to try and cover up what happened. In the end they might have done it for survival reasons but it demonstrates a real lack of character and integrity.
legendary
Activity: 1764
Merit: 1002
http://www.siliconprairienews.com/2011/06/bitcoin-what-is-it-and-how-is-dwolla-involved-in-its-marketplace


SPN: As a follow up the previous question, is the traffic from Mt. Gox due credit for Dwolla's recent uptick in traffic and usage, including the hitting of a $1 million a week mark?
hero member
Activity: 868
Merit: 1002
Not only did they change their TOS, they specifically advertised "absolutely no chargebacks" at the time.

legendary
Activity: 1386
Merit: 1004
this fiasco is a damn shame. it sure seems like dwolla is pulling something seriously shady, but what exactly? how could there possibly have been $100,000 in chargebacks all around the same time? are they just trying to straight up steal TH's deposits?

Actually I believe the chargebacks are real.  Criminals found a weakness in DWOLLLA'S account verification system that allowed them to link a (possibly fake) name and address to a real and unrelated REAL bank account.  This is in my opinion a Dwolla security problem, not a Tradehill security problem.  At that point the criminals simply moved stolen Dwolla money into Tradehill, bought BTC, moved them to another exchange and sold em.  Later the real owners of the bank account saw the charges and disputed them.  

Of course the above is my opinion but I am pretty sure it is spot on.  
legendary
Activity: 2282
Merit: 1050
Monero Core Team
...
Let's use the Wayback Machine to see Dwolla's TOS on July 3rd, 2011
http://web.archive.org/web/20100730001213/http://www.dwolla.org/help/terms-of-use/
...

Now my question is this. How many members of the bitcoin community are going to save a copy of the above archived TOS onto their own computers around the world just in case Dwolla manages to pressure archive.org to remove said archive?
legendary
Activity: 1764
Merit: 1002
http://www.siliconprairienews.com/2011/07/as-bitcoin-exchanges-drop-dwolla-milne-says-company-stays-focused

This news concerning TradeHill, one of the top two Bitcoin exchanges — Mt. Gox is the other — comes less than one week after Dwolla reached its $1 million in transactions per day milestone, a portion of which can be credited to Dwolla's use in the Bitcoin market. "Given Bitcoin’s recent explosion," The Next Web's Brad McCarty wrote on Thursday, "it would stand to reason that at least part of Dwolla’s explosive growth is being caused by the ease of compatibility between it and the Bitcoin currency system."

According to a TradeHill blog post on Tuesday, TradeHill was one Dwolla's top two customers (Dwolla declined to comment on this fact), but now it is no longer.
legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
this fiasco is a damn shame. it sure seems like dwolla is pulling something seriously shady, but what exactly? how could there possibly have been $100,000 in chargebacks all around the same time? are they just trying to straight up steal TH's deposits?

Your right, it really sucks.

I like Dwolla, and we use their services. In fact, they do in fact work with merchant and we are friends with their staff.

The issue is what they did to TradeHill, and they have to pay.
donator
Activity: 1218
Merit: 1015
this fiasco is a damn shame. it sure seems like dwolla is pulling something seriously shady, but what exactly? how could there possibly have been $100,000 in chargebacks all around the same time? are they just trying to straight up steal TH's deposits?
Doubt it. Venture firm invested $5m in them about a month ago. Too much at risk to throw away a business for $100k. Seems like the chargebacks were of incompetence, the latest BS of panic.
hero member
Activity: 798
Merit: 1000
this fiasco is a damn shame. it sure seems like dwolla is pulling something seriously shady, but what exactly? how could there possibly have been $100,000 in chargebacks all around the same time? are they just trying to straight up steal TH's deposits?
hero member
Activity: 630
Merit: 500
Posts: 69
Old Dwolla news articles are neat.

Quote
As Dwolla grows, one of the areas in which the company will have to invest is conflict resolution, or what happens if merchant A fails to ship a product to customer B, who refuses to pay. To date, Milne said that this hasn't been a problem, in part because the small number of customers itself restricts the number of potential problems.

"There have been a lot of discussions with a third party who would assure transactions," Milne said. "Right now we go to the authorities" and let them investigate any disputes, he said.
http://www.pcmag.com/article2/0,2817,2362282,00.asp


Quote
Dwolla has applications for brick-and-mortar businesses, too: a Des Moines restaurant called Mars Café is using the program as part of a new in-store payment system. Customers can pay by logging into their Dwolla account on their smart phone and sending the money instantly to the merchant—all from their phone, and all without cash, checks or credit cards.
http://www.creditcardguide.com/creditcards/credit-cards-general/credit-card-alternative-online-purchases-dwolla-418/
I'm sure someone here will be contacting the Mars Cafe to turn them to Bitcoin now


Quote
Why could Dwolla be BIG?
There is no internet version of cash like there is a retail environment. There is no unified way to electronically exchange funds for consumers/businesses that bypass the traditional interchange fee. We built a solution to a $40B+ dollar problem.
http://www.discoveringstartups.com/dwolla-com-paypal-without-the-fees/


Quote
Native Iowan Ben Milne thought the financial and banking industry needed a little disrupting. “I was sick of feeling like they were taking a percentage of my money without deserving it,
http://thenextweb.com/apps/2011/01/24/move-over-paypal-online-payments-just-got-social-with-dwolla/
legendary
Activity: 1764
Merit: 1002
no question; they had nothing about chargebacks back then, that i remember.

i also remember they having a small staff unable to answer basic phone calls and being unable to handle new deposits any sooner than 4d.  the poor guy who answered the phone was overwhelmed by new Bitcoin accts being setup en masse after Bruce Wagner highlighted them on one of his shows.

they grew initially b/c of Bitcoin.
sr. member
Activity: 372
Merit: 250
Has TH served the court paper to Dwolla in person?  Not sure about the process, but it would be interesting to post this paper on Dwolla's post.

LOL@ the TOS on Wayback machine, they didn't think of checking there first, did they.
legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
EDIT: I have nothing against Dwolla, just pointing out the facts. We use Dwolla and work with their staff on a daily basis to eliminate fraud, and from what I gather, they are cleaning up their act.

As most of you know, TradeHill served Dwolla with a $2m lawsuit (http://www.betabeat.com/2012/03/06/dwolla-was-just-sued-by-bitcoiners-for-2-m/)

A few minutes ago, Dwolla responded with a release: http://www.betabeat.com/2012/03/06/dwolla-releases-statement-on-that-bitcoin-lawsuit/

Quote, Dwolla CEO Be Milne


Just for anyone who might be new or who might have missed the controversy between TradeHill and Dwolla last summer, this should give you an idea.  According to the datestamp, I made it on July 27th 2011.  That was after reading this thread posted by TradeHill, explaining their side of things.
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