Simple way I do business on all eBay products I sell.
1 List items as you would normally do.
2 Make another listing for same product with buy now only.
3 Make a listing with no reserve on it and also a buy now option for more than you want for the card and maybe set a reserve on that to depends on how you want to sell.
List in the description that anyone with no feedback or no buys or is very new their bids will be removed unless they are prepaid to buy now get payment first from them or offer the buyer and contact the buyer and ask him for his highest offer if its a reasonable one work with him to make payment to an email address and once confirmed and close it. But this type of selling is not really allowed on ebay. So you could instead ask the person if interested in buying it and is prepared to buy now with his offer you set up the listing email that buyer with the link to buy now.
Myself I tend to just ignore all new feedback members or new people unless they are prepared to buy now some do and others do not bother to cos they where out to cause problems in the first place.
Great idea! Unfortunately one of my XFX cards didn't work for someone who bought 2 other ATIs which work fine. So now I have to process the return.. sigh!
A person can make a claim and say it was not working. I would also provide on selling stuff that all is in perfect working order. If it was perfect working order when sent then you can tell the customer to make a claim to the DHL or parcel company you used to recover for damages caused to goods shipped. This is something that you pay for when sending items, however if buyer claims its broken when he has received and you are 100% sure working when sent then this would be done to the people you sent with and the buyer would have to contact their customer services to file a claim with for recovery or claim of damaged goods to the value of what it was sold for. The company should issue a check to them in the post for the amount the person paid for that item in full. You would also get details and contact off them too.
This is something that is not your fault and something you should not have to deal with.. The only part is for you to ask the customer to return the item and when received a refund will be given. And then you can contact the company who you sent through to file a claim of damaged goods.
Hope you kept a note of the serial number of the item you sent out (or otherwise distinguishable). I've known of people that buy and item, claim it doesn't work, and send back their broken item (that they killed) and keep your working one. eBay is a hive of scammers it seems these days.
Indeed make sure when you send all products keep the serials of them until the customer has confirmed working or not. Some will be very crafty and make a fake claim they get their money back keep the product ship it to where its made on RMA and get a new one shipped to them or a replacement or fix if it was fixed.
I know every trick people can pull on eBay and comes in very handy as I can get some really good deals on eBay if faulty or broken ill take the risk in it but first ask for serial numbers to be provided some don't ask questions others do because they know like me will do a RMA on them and get a brand spanking new one or upgrade just like I done on a few ATI 3850s paid maybe $20 to $30 for them stress tested them and seen they wasn't quite cutting it so sent RMA off manufacture confirmed they where defected 2 to 3 weeks later got replaced for a nice pair of 5870s and current going back on ebay in a few weeks time as am on the market for new everything.