Topic: eBettle.com stole my 550mbtc, VitalBet stole 840mbtc - Stay away from Ultraplay! (Read 3492 times)
August 19, 2017, 04:19:13 AM
I have added ebettle and vitalbet to the Curacao licensing scam operators list!
July 16, 2017, 05:39:36 PM
All I have to do is describe the situation on the forums and warn people + I'll try to find contacts of the organization that issued them a license and write there.
VitalBet uses the scam license 365/JAZ from gaming-curacao.comMore info: Curacao license scam 1668/JAZ, 365/JAZ, 5536/JAZ and 8048/JAZ
Welcome to the club!
Next time maybe better drive with security belt?
July 14, 2017, 11:43:57 PM
Good afternoon!
Immediately sorry for bad english, I use google translator to create this message.
The bookmaker "VITALBET" blocked my account without grounds and stole 1400 euros from me.
My nickname on the site VitalBet - Angelofp0ker.
I have been betting on sports for more than 10 years and during this time I first encountered such a candid kid from the bookmaker's office!
Having answered several times in the support service, my subsequent letters are completely ignored. The account is blocked, my money is stolen in a brazen way.
All I have to do is describe the situation on the forums and warn people + I'll try to find contacts of the organization that issued them a license and write there.
Briefly, for those who do not want to read the details:
I was blocked for multi-account, although I never created more than one account in their bookmaker office and did not violate any rules. I completely passed all the stages of verification of the person: scans, photos and skype conversation. My letters to the support are now completely ignored, my account is blocked, my money in the amount of 1400 euros is stolen.
The only thing it can be connected with is the FriGate application (VPN \ Proxy), which I use to access sites that are blocked by the provider. Those. All who use a similar application or proxy \ VPN can at any time also get into this situation.
Read more:
I have been registered in many bookmakers around the world, I have not violated any rules anywhere, different offices are needed to find a more optimal coefficient and the possibility to put a slightly larger amount. Almost all bookmakers are blocked by providers now in Russia, so for access to sites I use a free VPN / Proxy application for Google Chrome "FriGate", as well as many other players around the world. This is normal for all bookmakers around the world and NEVER, no one had any complaints about this.
In VITALBET, I have been making bets since May 2017. I made several deposits.
I verified the account: I sent a photograph of my passport and utility bill.
May, June and July I actively bets, and in July for the first time made a request for withdrawal of money, and then problems with access to the account began.
First I was asked to go through the verification again, and send a photo on which I will, holding a passport and the inscription "VITALBET". I passed successfully and this stage of verification, but my account was "temporarily blocked" and told that I need to go through another stage of verification, namely, they will call me on Skype and will ask various questions about my account in their bookmaker office.
I answered all their questions: I had to name some of my bets, the amounts I usually pay, the payment systems that I use and other data. I successfully passed the verification and the operator told me that everything is in order and your account will be open during the day.
However, the account was not opened in a day, or through three. I wrote to the support team to find out the reason. And I received a letter with the name "Multi-accounts registered":
Those. I was accused of creating multiple accounts on their site, and returned a miserable 490 euros to my Skrill (500 euros - 2% per withdrawal). Although my account was 1900 euros. And for all the time I played on this site I made deposits for a total of 1,795 euros.
I replied that in every bookmaker office I have only one account and I am ready to prove it by any method. As far as I understand, they are networked with several other bookmakers, namely: EBETTLE and LOOTBET. In them I also had accounts and bets, I thought that maybe the reason for this? I wrote to them that I make bets there, but everywhere I have only one account and I did not violate any rules, to which they specified that they have no complaints about this. But wrote here that.
And this is
I tried to explain in the most detail that I'm using the FriGate application to access their site, that I'm ready to prove that I did not belong to any other accounts and that I did not violate any rules, but they do not answer to me in the support service anymore and completely ignore my letters.
Playing in a lot of bookmakers, I came across different cases: a lot of bookmakers cut their maxima to zero, simply because they did not like you or won a little money from them, or without explanation at all; Asked to undergo a bunch of procedures of all kinds of verification of ridiculous; Truncated the coefficients personally;
But in all cases, their money could be taken away. Here I was accused of what I did not do, they took my money away and did not even want to try to understand the situation. This is the first time I've come across, so I endure this all for a general review, because I feel powerless in this situation.
By the way, what is even more interesting: from the bookmakers of their network - Ebettle and LootBet, I successfully withdrew the money and no complaints against me from them, although I also used the same FriGate to access their sites. As well as to all other sites.
In fact, this situation applies indirectly to everyone who uses different VPNs and Proxy to access your accounts on different sites.
Thank you for listening, I will be glad to any advice or assistance on the return of their funds.
Immediately sorry for bad english, I use google translator to create this message.
The bookmaker "VITALBET" blocked my account without grounds and stole 1400 euros from me.
My nickname on the site VitalBet - Angelofp0ker.
I have been betting on sports for more than 10 years and during this time I first encountered such a candid kid from the bookmaker's office!
Having answered several times in the support service, my subsequent letters are completely ignored. The account is blocked, my money is stolen in a brazen way.
All I have to do is describe the situation on the forums and warn people + I'll try to find contacts of the organization that issued them a license and write there.
Briefly, for those who do not want to read the details:
I was blocked for multi-account, although I never created more than one account in their bookmaker office and did not violate any rules. I completely passed all the stages of verification of the person: scans, photos and skype conversation. My letters to the support are now completely ignored, my account is blocked, my money in the amount of 1400 euros is stolen.
The only thing it can be connected with is the FriGate application (VPN \ Proxy), which I use to access sites that are blocked by the provider. Those. All who use a similar application or proxy \ VPN can at any time also get into this situation.
Read more:
I have been registered in many bookmakers around the world, I have not violated any rules anywhere, different offices are needed to find a more optimal coefficient and the possibility to put a slightly larger amount. Almost all bookmakers are blocked by providers now in Russia, so for access to sites I use a free VPN / Proxy application for Google Chrome "FriGate", as well as many other players around the world. This is normal for all bookmakers around the world and NEVER, no one had any complaints about this.
In VITALBET, I have been making bets since May 2017. I made several deposits.
I verified the account: I sent a photograph of my passport and utility bill.
May, June and July I actively bets, and in July for the first time made a request for withdrawal of money, and then problems with access to the account began.
First I was asked to go through the verification again, and send a photo on which I will, holding a passport and the inscription "VITALBET". I passed successfully and this stage of verification, but my account was "temporarily blocked" and told that I need to go through another stage of verification, namely, they will call me on Skype and will ask various questions about my account in their bookmaker office.
I answered all their questions: I had to name some of my bets, the amounts I usually pay, the payment systems that I use and other data. I successfully passed the verification and the operator told me that everything is in order and your account will be open during the day.
However, the account was not opened in a day, or through three. I wrote to the support team to find out the reason. And I received a letter with the name "Multi-accounts registered":
Quote
Quote
To Whom it may concern,
Following a review of your account and a group of other accounts details and in accordance with the provisions of article 9.7 of VitaBet.com's terms and conditions our security team has found sufficient evidence of and thereby closed your account for fraudulent abusive and betting practices.
"9.7 We have a zero-tolerance policy towards inappropriate play and fraudulent activity. We will have the right to withhold or otherwise decline or reverse any pay-out or winning amount(s) or amend any policy in the event that we suspect you are abusing or attempting to abuse any of the following: (i) bonuses; (ii) palp errors; or (iii) specific policy or rules determined in respect of an existing game or a new game. It is clarified that we may determine that such an abuse has taken place also if your activity in our Online Casino/Sportsbook, by itself, is not abusive, but your activities in other Online Casino/Sportsbooks in addition to our Online Casino/Sportsbook, taken as a whole, constitute such abuse of our bonuses, promotions, policies or rules."
We have carefully checked a group of accounts sharing the same Login and Register IP address and it has been confirmed that you have been placing very similar or/and the same bets the same time.
Your bets have been voided and your winnings have been canceled.
The total amount of 500 EUR l- atest deposits that have not been already lost, has been refunded to your Skrill account.
We would like to kindly advise you not to open other accounts with us.
Sincerely Yours,
VitalBet.com Customer Support
The Official Sportsbook & Casino of Manny Pacquiao
To Whom it may concern,
Following a review of your account and a group of other accounts details and in accordance with the provisions of article 9.7 of VitaBet.com's terms and conditions our security team has found sufficient evidence of and thereby closed your account for fraudulent abusive and betting practices.
"9.7 We have a zero-tolerance policy towards inappropriate play and fraudulent activity. We will have the right to withhold or otherwise decline or reverse any pay-out or winning amount(s) or amend any policy in the event that we suspect you are abusing or attempting to abuse any of the following: (i) bonuses; (ii) palp errors; or (iii) specific policy or rules determined in respect of an existing game or a new game. It is clarified that we may determine that such an abuse has taken place also if your activity in our Online Casino/Sportsbook, by itself, is not abusive, but your activities in other Online Casino/Sportsbooks in addition to our Online Casino/Sportsbook, taken as a whole, constitute such abuse of our bonuses, promotions, policies or rules."
We have carefully checked a group of accounts sharing the same Login and Register IP address and it has been confirmed that you have been placing very similar or/and the same bets the same time.
Your bets have been voided and your winnings have been canceled.
The total amount of 500 EUR l- atest deposits that have not been already lost, has been refunded to your Skrill account.
We would like to kindly advise you not to open other accounts with us.
Sincerely Yours,
VitalBet.com Customer Support
The Official Sportsbook & Casino of Manny Pacquiao
Those. I was accused of creating multiple accounts on their site, and returned a miserable 490 euros to my Skrill (500 euros - 2% per withdrawal). Although my account was 1900 euros. And for all the time I played on this site I made deposits for a total of 1,795 euros.
I replied that in every bookmaker office I have only one account and I am ready to prove it by any method. As far as I understand, they are networked with several other bookmakers, namely: EBETTLE and LOOTBET. In them I also had accounts and bets, I thought that maybe the reason for this? I wrote to them that I make bets there, but everywhere I have only one account and I did not violate any rules, to which they specified that they have no complaints about this. But wrote here that.
Quote
Quote
To whom it may concern,
As we have previously informed, your account has been directly connected to a group of active VitalBet accounts sharing the same exact IP address that as per our Terms and Conditions is totally unacceptable.
Only one account is allowed per one single IP and a household address. Our bonus Terms and Conditions have been breached as well. More than one accounts sharing this IP address took an advantage of the welcome bonus, which is considered as a bonus abusive activity.
"Only "one new account offer" per person, household address, email address, debit/credit card number, or IP address is allowed. VitalBet reserve the right to withhold any bonus and winning amounts if we believe that the promotion has been abused or where irregular betting patterns have been discovered."
The decision of the Risk management team i charge had been taken accordingly to our Terms and Conditions so we consider this case being closed.
To whom it may concern,
As we have previously informed, your account has been directly connected to a group of active VitalBet accounts sharing the same exact IP address that as per our Terms and Conditions is totally unacceptable.
Only one account is allowed per one single IP and a household address. Our bonus Terms and Conditions have been breached as well. More than one accounts sharing this IP address took an advantage of the welcome bonus, which is considered as a bonus abusive activity.
"Only "one new account offer" per person, household address, email address, debit/credit card number, or IP address is allowed. VitalBet reserve the right to withhold any bonus and winning amounts if we believe that the promotion has been abused or where irregular betting patterns have been discovered."
The decision of the Risk management team i charge had been taken accordingly to our Terms and Conditions so we consider this case being closed.
And this is
Quote
Quote
The number of the accounts that you have registered with other sites is not relevant to this particular case as we are not in a position to comment other bookies.
The total number of 7 accounts (including yours) have been registered and/or been using the same exact IP address not accidently but multiple times to log into our system. This is an obvious violation of our general and bonus rules.
As you should have read and agreed upon our terms and conditions before registering an account with us, such activities are considered being abusive.
With that said, we consider this case as closed so there is nothing more to add to this email.
The number of the accounts that you have registered with other sites is not relevant to this particular case as we are not in a position to comment other bookies.
The total number of 7 accounts (including yours) have been registered and/or been using the same exact IP address not accidently but multiple times to log into our system. This is an obvious violation of our general and bonus rules.
As you should have read and agreed upon our terms and conditions before registering an account with us, such activities are considered being abusive.
With that said, we consider this case as closed so there is nothing more to add to this email.
I tried to explain in the most detail that I'm using the FriGate application to access their site, that I'm ready to prove that I did not belong to any other accounts and that I did not violate any rules, but they do not answer to me in the support service anymore and completely ignore my letters.
Playing in a lot of bookmakers, I came across different cases: a lot of bookmakers cut their maxima to zero, simply because they did not like you or won a little money from them, or without explanation at all; Asked to undergo a bunch of procedures of all kinds of verification of ridiculous; Truncated the coefficients personally;
But in all cases, their money could be taken away. Here I was accused of what I did not do, they took my money away and did not even want to try to understand the situation. This is the first time I've come across, so I endure this all for a general review, because I feel powerless in this situation.
By the way, what is even more interesting: from the bookmakers of their network - Ebettle and LootBet, I successfully withdrew the money and no complaints against me from them, although I also used the same FriGate to access their sites. As well as to all other sites.
In fact, this situation applies indirectly to everyone who uses different VPNs and Proxy to access your accounts on different sites.
Thank you for listening, I will be glad to any advice or assistance on the return of their funds.
May 11, 2017, 01:34:38 PM
@ Dobroslov
Ask them to qoute the terms and conditions where it prohibits to open accounts at all sites of the operator?
Ask them to qoute the terms and conditions where it prohibits to open accounts at all sites of the operator?
May 11, 2017, 10:38:10 AM
And so the story ends...
The licensor wrote:
And I answered:
The licensor wrote:
Quote
Dear Denis,
We have already informed you of our decision. You state; All these sites position themselves as different bookmakers.
Not true by simply clicking on their license link it lists all the URL’s associated with the company. Also you were blocked or limited on each of their sites.
We consider this case closed.
Stuart Goldstein
Gaming-Curacao.com
We have already informed you of our decision. You state; All these sites position themselves as different bookmakers.
Not true by simply clicking on their license link it lists all the URL’s associated with the company. Also you were blocked or limited on each of their sites.
We consider this case closed.
Stuart Goldstein
Gaming-Curacao.com
And I answered:
Quote
Hi!
You wrote Also you were blocked or limited on each of their sites.
I must say all my accounts are alive, except for that on Betnow1 which was closed by them after they stole my winnings (there would be no complains if they would limit me as others but pay fully as they obliged).
And yes, they DO position themselves as differernt bookies since they DO NOT prohibit to one person to have accounts on all of their sites!
So I insist that I did not violate any rules. And as you are covering up these frauds, I will tell the police you are a part of a corrupt organization. In the meantime I will stop using any betting sites under your licenses and will agitate the community not to use them either. Fairwell, robbers!
You wrote Also you were blocked or limited on each of their sites.
I must say all my accounts are alive, except for that on Betnow1 which was closed by them after they stole my winnings (there would be no complains if they would limit me as others but pay fully as they obliged).
And yes, they DO position themselves as differernt bookies since they DO NOT prohibit to one person to have accounts on all of their sites!
So I insist that I did not violate any rules. And as you are covering up these frauds, I will tell the police you are a part of a corrupt organization. In the meantime I will stop using any betting sites under your licenses and will agitate the community not to use them either. Fairwell, robbers!
May 09, 2017, 02:53:36 PM
Can you please forward the original email from your email account to contact(at)game-protect.com?
I just did.
May 09, 2017, 02:35:27 PM
Is this proof enough? -> https://i.imgur.com/wmQq0WS.png
This is the response from Curacao eGaming on my complaint.
Enough off-topic BTW. If you like to discuss about 90dakika/parasino we should do it at SBR or somewhere else but not in this thread.
Yes, the original email from your email account would be proof enough. Can you please forward the original email from your email account to contact(at)game-protect.com?
May 09, 2017, 04:23:07 AM
If I go to parasino.com, I can not see any link to terms and conditons. I can also not see a Curacao eGaming seal that links to the Curacao eGaming validation page.
On the landing page you have to click on the question mark at the right side of the page. There you have the ToS and everything else.
And only because a non-licensed site state it would be operated by CAMELOT GLOBAL INVESTMENT LIMITED N.V., it is operated by CAMELOT GLOBAL INVESTMENT LIMITED N.V.?
Do you have a link to the Curacao eGaming license validation page for the domain parasino.com like stefan80 has for 90dadika.com?
https://validator.curacao-egaming.com/ec0da18f-2e3a-4c58-8cdb-a472cc6de58c
Is this proof enough? -> https://i.imgur.com/wmQq0WS.png
This is the response from Curacao eGaming on my complaint.
Enough off-topic BTW. If you like to discuss about 90dakika/parasino we should do it at SBR or somewhere else but not in this thread.
May 08, 2017, 05:39:13 PM
If I go to parasino.com, I can not see any link to terms and conditons. I can also not see a Curacao eGaming seal that links to the Curacao eGaming validation page.
On the landing page you have to click on the question mark at the right side of the page. There you have the ToS and everything else.
May 08, 2017, 02:31:34 PM
If I go to parasino.com, I can not see any link to terms and conditons. I can also not see a Curacao eGaming seal that links to the Curacao eGaming validation page.
What are the irreconcilable differences? Belgium has also other lawyers? This should become a precedent, shouldn't it?
Based on my experience, most victims are not willing to spend money for lawyer and court fee. They love to lose millions, but in no way should they spend anything to enforce their claim. A heaven for criminals!
Even after accident(s), they continue to drive cars without an insurance!
What are the irreconcilable differences? Belgium has also other lawyers? This should become a precedent, shouldn't it?
Based on my experience, most victims are not willing to spend money for lawyer and court fee. They love to lose millions, but in no way should they spend anything to enforce their claim. A heaven for criminals!
Even after accident(s), they continue to drive cars without an insurance!
May 08, 2017, 12:46:38 PM
@h4ns
Where is the proof that parasino is connected to 90dakika.com?
Parasino do not state an operator or license...
Where is the proof that parasino is connected to 90dakika.com?
Parasino do not state an operator or license...
http://parasino.com/en/about/terms-and-conditions
2.1.Parasino is licensed and authorized by the Government of Curacao (formerly the Netherlands Antilles) and legally authorized to conduct online gaming operations. Parasino is operated and managed by CAMELOT GLOBAL INVESTMENT LIMITED N.V having its registered address in Curacao with registered office is at Orionweg 10 C , Curacao . CAMELOT GLOBAL INVESTMENT LIMITED N.V operate under license no 1668/JAZ , granted by Governement of Curacao to exploit Games of Changes on International Market by ways of services lines.
Quote
404: Page not Found
https://calvinayre.com/2016/09/14/business/turkey-bust-international-online-betting-ring/
Should work now
Quote
Btw, what is the operator you have a court case in Belgium?
Play n Bet BVBA and Circus Belgium NV
Unfortunately it won't come to a court process because of "irreconcilable differences" with my lawyer.
May 08, 2017, 10:50:30 AM
@h4ns
Where is the proof that parasino is connected to 90dakika.com?
Parasino do not state an operator or license...
-> 404: Page not Found
Btw, what is the operator you have a court case in Belgium?
Where is the proof that parasino is connected to 90dakika.com?
Parasino do not state an operator or license...
-> 404: Page not Found
Btw, what is the operator you have a court case in Belgium?
May 08, 2017, 03:10:27 AM
There is an email publicised on SBR, where Gaming Curacao say that the license is suspended. 94dakika.com had a license from Gaming Curacao that was suspended after complaints.
Thereafter 90dakika.com received a license from Curacao eGaming. You can read more in the comments section of Curacao license scam 1668/JAZ, 100 questions from The Hague
How much is your damage with parasino? And how do you know that parasino is part of 90dakika.com?
A victim want to hire a lawyer in Curacao, maybe you want to unite with him and share the costs.
Thereafter 90dakika.com received a license from Curacao eGaming. You can read more in the comments section of Curacao license scam 1668/JAZ, 100 questions from The Hague
How much is your damage with parasino? And how do you know that parasino is part of 90dakika.com?
A victim want to hire a lawyer in Curacao, maybe you want to unite with him and share the costs.
I know this guy ("adrian") who wrote in your comment section. He is "stefan80" at SBR where he already described his case: https://www.sportsbookreview.com/forum/sportsbooks-industry/3191531-94dakika-scam.html
My damage is way too low (about 2k) so a lawsuit is out of question.
There are many Turkish sportsbooks out there that use BetConstruct software and I strongly believe they are closely related to each other:
90dakika, parasino, rotabet, adobet, kozbet, bexbet, baymavi, gorabet, grandbetting, kikbet, topazbet, ultraganyan, marsbet etc.
I know for sure that 90dakika, parasino, rotabet, adobet and kozbet are scam from my own experience.
Like stefan80/adrian already said: It seems like there is a big Turkish-Turkish Cypriot-English betting syndicate which is involved in a systematic fraud: http://calvinayre.com/2016/09/14/business/turkey-bust-international-online-betting-ring/con
May 07, 2017, 05:06:28 PM
Gaming Curacao suspended the license for 94dakika.com after some complaints! There might be hope... 
I was one of the complainers. Is there an official announcement or where did you get this information from?
BTW they are called 90dakika (not 94dakika) and they have several brands, e.g. parasino where I got scammed.
Thereafter 90dakika.com received a license from Curacao eGaming. You can read more in the comments section of Curacao license scam 1668/JAZ, 365/JAZ, 5536/JAZ and 8048/JAZ
How much is your damage with parasino? And how do you know that parasino is part of 90dakika.com?
A victim want to hire a lawyer in Curacao, maybe you want to unite with him and share the costs.
May 07, 2017, 03:13:03 PM
Gaming Curacao suspended the license for 94dakika.com after some complaints! There might be hope...
I was one of the complainers. Is there an official announcement or where did you get this information from?
BTW they are called 90dakika (not 94dakika) and they have several brands, e.g. parasino where I got scammed.
May 07, 2017, 12:40:25 PM
Gaming Curacao suspended the license for 94dakika.com after some complaints!
April 28, 2017, 01:22:40 PM
O.k., let us await their response.
The difference between court and licensor or operator bla bla is that at the court, the operator has to deliver proof!
The problem is that 99% of the single fighters (victims) are not willing to spend any money for lawyer and court and the licensor and operator know this. So they say any kind of nonsense, knowing that 99% will not go to court, where they would have to deliver proof of their claim.
The difference between court and licensor or operator bla bla is that at the court, the operator has to deliver proof!
The problem is that 99% of the single fighters (victims) are not willing to spend any money for lawyer and court and the licensor and operator know this. So they say any kind of nonsense, knowing that 99% will not go to court, where they would have to deliver proof of their claim.
April 28, 2017, 01:09:26 PM
What is the URL of this Japanese market operator?
Did their client ban you to register an account with their URLs?
The URLs are betnow1.com and betnow1.eu
They did not ban me anywhere. Actuallly all my accounts are alive (only badly limited ), except for this betnow1, where my account was closed by them after stealing all the winnings.
It is also possible to post an article about Gaming Curacao on Game Protect website.
You surely learned meanwhile to make screenshots about your accounts...
yes, I registered on the different sites as far as they postion themselves as not related parties. They do it for marketing and tax optimization purposes, I suppose, and they do not prohibit for same person to have account on every site (but not more then 1 for each site, of course). That (only in other words) I answered to the licensor as well as that Betnow1 does not have any restrictions to players from my country (and most of countries of the World as anyone can see in their T&C). They exclude only residents of U.S.A., HONG KONG S.A.R., PHILIPPINES, and SPAIN.
April 28, 2017, 12:44:28 PM
What is the URL of this Japanese market operator?
Did their client ban you to register an account with their URLs?
The URLs are betnow1.com and betnow1.eu
They did not ban me anywhere. Actuallly all my accounts are alive (only badly limited ), except for this betnow1, where my account was closed by them after stealing all the winnings.
It is also possible to post an article about Gaming Curacao on Game Protect website.
You surely learned meanwhile to make screenshots about your accounts.
April 28, 2017, 12:39:31 PM
What is the URL of this Japanese market operator?
Did their client ban you to register an account with their URLs?
The URLs are betnow1.com and betnow1.eu
They did not ban me anywhere. Actuallly all my accounts are alive (only badly limited ), except for this betnow1, where my account was closed by them after stealing all the winnings.
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