Topic: Ecommerce in India: Amazon vs Walmart - page 2. (Read 665 times)

My comments were not about the coronavirus or any domestic laws. My comments were specifically about the fact that people in their thousands are out in the streets in many places demonstrating against some laws. Just today I saw on the news a gunman shot peaceful protestors sadly killing at least one of them.

When all the issue calms down and I feel safe I just might pay India a visit for a short holiday but I would love to travel to so many others places too. I hope I can see the many wonderful places around the world some day   

Because of corona virus or that laws of NRC?

People can safely enter into India once they passes corona screening test.

And if it is a law for muslim related issue it has nothing to do with someone who wanted to visit as tourist to India.

Do you really think Ambani has that much influence that they can shape governmental policy? Are both of the Ambani brothers as influential as each other or is the one behind Jio sim more powerful than the other?

And about the Ambani blockchain, what exactly is supposed to be what they are offering - just an altcoin or token?




Thank you so much for your kind invitation 

I am getting tempted to visit but I am unsure right now because of the demonstrations I see going on in the news because of some new laws. I does not seems safe to visit at this moment in time.

Snapdeal exists here for too long so they have customers but IMHO amazon is the best choice for the people in India due to their review system and replacement policy without any questions asked.

I never seen any ads related to jio mart yet maybe because I am not from those 3 cities but if jiomart available for whole India then he has chance to beat amazon's ecommerce success in India.

Tata Cliq sucks. I sent a friend of a mine a bit of women ethnics from the website as her birthday gift. The bloody delivery guy never delivered the package and these people showed me a wrong signature as the proof of receipt and washed their hands off of it.
Literally stole my money lol..I sent them a lot of colorful mails exhorting them about the great Tatas and how they had dragged their names into dirt!!

Heisenberg already gave a reply which leaves little more to add except my opinion on Flipkart vs Amazon. Flipkart wouldn't have survived Amazon's amazing customer service and Jeff Bezos' ferocity. They do have some hope now that they have been taken over by Amazon's fellow western friends. What doesn't change is the fact that Indians per se will continue to be one of the biggest markets for them. There was a time when India had to be conquered by the English so they could sell good made by us to ourselves. Now they only need to buy companies.

Flipkart founders journey was an interesting start and I would say that was quite unique indeed. Flipkart was started by Sachin and Binny Bansal (friends) after they quit their job in Amazon as a Software Developers. This will indeed conclude that, both had a desire to start a e-commerce based platform for Indians and this should have been one of the reasons both of them working at Amazon for over a year or two. Binny Bansal was rejected by Google and then he got a job in Amazon, learnt about e-commerce and started Flipkart with his friend.

Yes, you are right Snapdeal is an Indian company as well. You can compare them as a third biggest e-commerce giant behind Amazon and Flipkart. Snapdeal was found 3 years after Flipkart entered the market scene. I have a very limited knowledge on the Snapdeal marketplace as I have never used them and I can very well explain the former two (Amazon and Flipkart) from a employee perspective as well.

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From a employee perspective i.e working at both in Amazon and Flipkart as a Software Developer is a wonderful experience but in Flipkart you would get paid 2-3x higher for the same role which Amazon offers. I have my friends working as a Software Developer (Level 2) at both in Amazon and Flipkart.

Amazon pays quite lesser than Flipkart and on the other hand, getting a job and surviving in Amazon is quite easier than Flipkart. Getting a job in Flipkart is highly competitive and I would really say we would learn much more about the e-commerce world if you work in Flipkart. Amazon's workplace is fun (they organize many short trips, keeps the employees fun) but Flipkart is a place for nerds (work hard, earn a lot, learn a lot) and without innovative ideas and thinking we can never survive in Flipkart.

Very true. You can very well compare Reliance with the GAFA (Google, Apple, Facebook, and Amazon) - they can change the Indian economy if they like and they can change the governmental practices as well. Its quite interesting to note that in 2018 Bitcoin was called a ponzi and banks were restricted to deal with cryptocurrencies and certainly bitcoin was banned in India. Finally in 2019, Ambani announced that he is gonna launch a network based on blockchain.

There are rumors such that, the Indian government will create its own virtual currency and Ambani would be behind the technology. So its like interconnecting the first page and last page of a newspaper. In first page, you would see that Government is launching its own Digital money and the final page indicating dealing with bitcoin is banned in India.

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You are welcome JollyGood. You can also visit India anytime as a small fun trip and can know about our country from your own perspective. I am sure, you will have an amazing stay here and learn a lot about our culture and tradition. 

They have something 25 million users on their Jio telephone network right? It will give them a good start depending on how they implement all that potential benefit of advertising.

I read with great detail what Heisenberg_Hunter wrote and I thank him for that but in your experience what is the opinion of the average Indian when it comes to Flipkart and Snapdeal?
 

Ambhani already entered into the ecommerce business as well. https://www.jio.com/jiomart

But it was just launched only few weeks ago in few main cities as a trial and I am sure he is going to be a competitor soon to amazon.

Thank you for welcoming me to the India boards Heisenberg_Hunter  

That was one very extensive reply. I never knew Snapdeal had such a bad reputation. I think I will try to broaden my horizon by trying to do some research in this Snapdeal and Flipkart competition. You mentioned Flipkart as being considered Indian because Indians started the company but you did not mention this about Snapdeal. Was Snapdeal also started by Indians based in India?

What surprised me was when you mentioned TATA launched their CLIQ service in 2016 but you only heard about them last year. They may have missed the opportunity to advertise and promote their way up. TATA is entrenched across various fields in India so how and why they let this slip is very strange. Reliance will try to get in to anything they think they can make an inroad in to so am confused why they did not enter this field on a mass scale before. With their millions of customers from their sim cards it seems Reliance will have a good opportunity be able to make an almost immediate impact.

I have to agree with you regarding corruption. Sadly it is not just India that is affected by the phenomenon of corruption.

Hey JollyGood, welcome to Indian bitcointalk community!

The answer might be a little long with almost discussing all the points I have read so far regarding the investments of foreign companies and the state of current Indian companies.

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Flipkart was created on 2007 and was recently acquired by Walmart in a massive 2018 deal. Hence Flipkart can be considered as a more or less Indian company than calling it as a foreign company. On the other hand Amazon being a US based company is considered as a strong competitor and at times the major e-commerce platform of India.

Amazon and Flipkart both has advantages and disadvantages associated with them. Let me speak about various fields comparing both the companies from a user perspective.

• Flipkart is a company created by an Indian concentrating on the Indian market with primarily selling goods pertaining only to Indians. In terms of Goods Flipkart has a wide variety of goods and is no less than Amazon. Amazon on the other hand, eventhough being an US based, they are considered as far superior than Flipkart in terms of delivery, customer support etc.
• Even if Flipkart is being considered as an Indian company, they have a inferior support team and goods delivery when compared to Amazon. The exchange and cancellation of goods once after receiving them is far more easier in Amazon than in Flipkart.
• In terms of Marketplace and goods availability, both are never less to each other. Flipkart and Amazon has top notch goods varying to a wide range of products. We can never compare both of them as they are more or less very similar.

Product Delivery, Cost and Custom Badges :

We are well aware about the "Amazon Fulfilled" badge and "Flipkart Advantage" badge. Both are similar in nature and we have "Flipkart First" which 1 day delivery and almost all the features which a prime user of Amazon can expect. It cost around 500 INR per year or approximately $7-8 per year.

I have experienced product delivery issues with Flipkart prior and I am a Amazon customer (used Flipkart only once before)

Customer Support :

In a e-commerce business, customer support and satisfaction is the most important factor to be considered. Flipkart lacks in Customer Support and doesn't provide a support which is as good as Amazon. Again cancellation and returning of goods are easier in Amazon when comparing Flipkart.

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I have never used Snapdeal and other e-commerce portals and can never comment on it. Rather I have heard queries that Snapdeal provides broken and damaged products for most of the time to its customers. I would never deal with Snapdeal as many had a bad scenario with this company's products. Apart from them, Indian e-commerce is a Null competitive industry as Amazon and Flipkart being the major key players.

• Reliance (company owned by Mukesh Ambani) was created as an oil company. With the technological innovations coming into practice, they launched Reliance Telecommunication to have further profits in business and to establish the company in almost all the fields. They are preparing to provide seamless network through Blockchain technology by installing nodes in various countries as well.
• 10-20 days back we had a news that Ambani and Reliance group would step into the e-commerce field thereby emerging a platform similar to Amazon and Flipkart for $25 billion. They would prove as a firm competitor to most probably Flipkart and Amazon (but we should wait for them to emerge as a key player)
• TATA group owns TATA CLIQ, a e-commerce marketplace for buying of electronics and fashions. They are not really well known and can never be considered as a competitor for the e-commerce market. They were created in 2016, but until recently in 2019 I got to know about the platform.

Indian market is a key player in any multi national company's business due to the population here. I would say we are contributing to a global profitable economy but due to the bribery and corrupted system by politicians here, we aren't able to rise up as a developed country. India is a country with one of the smarter minds, but they are being ruined due to the corrupt political systems prevailing here.

Hello, this is my first post in the Indian section.

I wanted to ask, now that deregulation has allowed foreign giants to invest on massive scale it allowed Amazon and Walmart to strengthen their positions in India.

Of the two Amazon/Snapdeal and Walmart/Flipkart what are their competitive advantages and disadvantages over each other?

Who are their main competitors?

Where do the Ambani and TATA owned companies fit in to all this competition?

What does the future hold for these giant companies in India during day to trading with the average consumer as well as for the larger business community?