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Topic: EgoPay.com - Official Support Thread (Read 6431 times)

sr. member
Activity: 303
Merit: 250
June 07, 2015, 11:52:39 PM
#24
I lost about 3.7K in this SCAM Egopay PP
member
Activity: 112
Merit: 10
full member
Activity: 168
Merit: 100
February 03, 2015, 11:41:33 AM
#22

Although they had shut down their site once but now active again. Their merchants list has not been updated to reflect this suspension and it seems meaningless though. Are they still trying to do something to solve this issue?

I guess not really as they are not communicating with their customers. They are not even able to publish at least some status updates. Myself I would consider Egopay a scam and if they are trying to investigate this issue then this is a very poor, slowly and unprofessional support.
sr. member
Activity: 1097
Merit: 310
Seabet.io | Crypto-Casino
February 03, 2015, 09:50:31 AM
#21

Although they had shut down their site once but now active again. Their merchants list has not been updated to reflect this suspension and it seems meaningless though. Are they still trying to do something to solve this issue?
legendary
Activity: 1470
Merit: 1004
January 20, 2015, 01:04:08 PM
#20
Hello everybody,

at the moment EgoPay service is facing some issues. We are investigating the problem. EgoPay Team will inform everybody as soon as  issues will be solved.


Seems to be no progress so far... The problem is Egopay had left the issue from late December to recently. They should had suspended the service immediately with the announcement.  Sad

Right. It can happen to anybody to be hacked but you come with an announcement about that. It is not a shame to say the truth. You earn your customer's respect in this way.
Egopay preferred to cover the shit until Jan 10 until many exchangers complained about their frozen funds and about "no answer attitude".

Until now, they did not reply to any ticket and most likely, they won't.
legendary
Activity: 2282
Merit: 1035
January 20, 2015, 05:56:37 AM
#19
Yep it looks very bad. They blocked thousands of dollars of many clients and two exchanges - BTC-e and Bitmarket:

http://www.coindesk.com/bitcoin-exchange-egopay-freeze-client-funds/
sr. member
Activity: 1097
Merit: 310
Seabet.io | Crypto-Casino
January 20, 2015, 04:12:44 AM
#18
Hello everybody,

at the moment EgoPay service is facing some issues. We are investigating the problem. EgoPay Team will inform everybody as soon as  issues will be solved.


Seems to be no progress so far... The problem is Egopay had left the issue from late December to recently. They should had suspended the service immediately with the announcement.  Sad
legendary
Activity: 1470
Merit: 1004
January 15, 2015, 01:32:35 PM
#17
Egopay was hacked and then they blocked all the accounts. The money are missing. Millions of USD.

The exchangers do not have access to the funds. They lost a lot of money(including the bitcoin exchangers).

 Egopay is DEAD
full member
Activity: 122
Merit: 100
December 29, 2014, 04:42:37 AM
#16
Hello everybody,

at the moment EgoPay service is facing some issues. We are investigating the problem. EgoPay Team will inform everybody as soon as  issues will be solved.
I always met problems when I deposits on LakeBTC, their explanation is something wrong in Egopay not Lakebtc. I thought it's just their prevarication until for now. wish you fix it quickly, regards
newbie
Activity: 7
Merit: 0
December 29, 2014, 02:37:31 AM
#15
Hello everybody,

at the moment EgoPay service is facing some issues. We are investigating the problem. EgoPay Team will inform everybody as soon as  issues will be solved.
newbie
Activity: 7
Merit: 0
December 28, 2014, 07:22:16 AM
#14
This morning we received several transaction notifications from EgoPay via merchant API. These notifications were posted from the usual IP adress of Egopay (95.211.120.119) and were verified byt the SCI callback provided by EgoPay. However, the funds from these transactions were not added to our wallet. The transactions have very similar IDs, for example ZYYYXL-CLB1B2-AB93GV and ZYYYXX-WHQJNB-E2HQ1S.

It looks that someone has hacked EgoPay servers and is sending fake transactions to merchants. We suspect this because (a) the notifications come from the IP address of EgoPay server and (b) the transactions were verified correctly by the callback to EgoPay server.

At the moment we have disabled EgoPay payments on our exchange. However, we need this matter resolved immediately because it potentially compromises all merchants who use EgoPay as a method of payment.
newbie
Activity: 7
Merit: 0
December 03, 2014, 07:31:41 AM
#13
Hello Everybody,

SAY YES TO BITCOIN! SAY NO TO FEES!
The EgoPay team wants to remind you that the bonus at BitYes is still in effect.
We encourage you to trade at this platform, because exclusively for EgoPay users there are no fees for deposits, withdrawals or trading!
Deposit/withdraw fee via EgoPay is 0%. Trading fee is covered by BitYes.
Thus, if you are using EgoPay to fund and withdraw from your account, trading at BitYes is completely free of charge.

Also, the lottery is still running. Conditions are:
    Join in the drawing by depositing at least 500 USD to BitYes through EgoPay.
    When your cumulative trading volume exceeds 500 USD, you will get one chance to win.
    You will get another chance to win when your cumulative trading volume exceeds 5'000 USD, 50'000 USD, 500'000 USD, and 5'000'000 USD (maximum five chances total). The drawing will take place on December 31st - two winners will each receive 1 BTC and 300 USD.

All info can be found under this link: https://www.egopay.com/special/bityes
newbie
Activity: 29
Merit: 0
November 14, 2014, 02:54:09 PM
#12
This is a very good suggestion. In general EgoPay is convenient payment system...
newbie
Activity: 7
Merit: 0
November 11, 2014, 05:13:21 AM
#11
EgoPay and BitYes have prepared some impressive discounts for traders. There are no fees for those traders who deposit, trade and withdraw via EgoPay. Furthermore, two lucky people will win 1 BTC and 300 USD each.

1.  0% deposit and withdraw fee (for EgoPay only)
2.  0% trading fee only for EgoPay users.
3.  A chance to participate in a lottery, where two traders will win prizes initiated by EgoPay and BitYes.:


     a)  Join in the drawing by depositing at least 500 USD to BitYes through EgoPay.
     b)  When your cumulative trading volume exceeds 500 USD, you will get one chance to win.
     c)  You will get another chance to win when your cumulative trading volume exceeds 5'000 USD, 50'000 USD, 500'000 USD, and 5'000'000 USD (maximum five chances total). The drawing will take place on December 31st - two winners will each receive 1 BTC and 300 USD.

You can find more info about this bonus under this link: https://www.egopay.com/special/bityes
newbie
Activity: 7
Merit: 0
October 31, 2014, 04:47:27 AM
#10
EgoPay wants to announce that Bitcurex has added EgoPay as its payment processor. This partnership expands EgoPay's Bitcoin Merchants list and widens customers’ trading possibilities in the growing Bitcoin market. It is important to note that EgoPay offers one of the most accessible fees in comparison with other payment processors at Bitcurex. The fee for this partnership will be 2% + 0.5 EUR/USD per transaction.
More information: https://blog.egopay.com/bitcurex-has-added-egopay-as-payment-processor/
full member
Activity: 155
Merit: 100
October 27, 2014, 11:01:29 AM
#9
Hi,

https://cryptonit.net is working with Egopay in both directions - depositing/withdrawing. Should you have any questions, feel free to ask.

Regards
Edward
newbie
Activity: 7
Merit: 0
October 27, 2014, 09:37:09 AM
#8
why is it always unavailable that deposit to Lakebtc with Egopay?

Hello,
there was the problem before, but now Deposits from EgoPay to LakeBTC are working perfectly.
newbie
Activity: 7
Merit: 0
October 27, 2014, 09:28:15 AM
#7
wow, are you really egopay's official?

how many bitcoin exchanges which support deposits and withdrawal with egopay?

many man is looking for it, this post is not include altcoin exchange, do you have a full list?

Hello,
the whole list of EgoPay cryptocurrency merchants are under this link: https://www.egopay.com/where-to-spend/bitcoin-trading
At the moment we have more than 20 exchangers that accept EgoPay
legendary
Activity: 1540
Merit: 1003
October 21, 2014, 11:00:38 PM
#6
because one support does not answer questions Huh
hero member
Activity: 826
Merit: 1001
@Bit_John
October 21, 2014, 09:13:21 PM
#5
wow, are you really egopay's official?

how many bitcoin exchanges which support deposits and withdrawal with egopay?

many man is looking for it, this post is not include altcoin exchange, do you have a full list?

Cryptsy supports Egopay for international users.
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