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Topic: Electrum Not Connecting to Any Server - page 2. (Read 443 times)

newbie
Activity: 7
Merit: 0
June 20, 2021, 01:38:03 PM
#11
Yes, I've diabled Windows Firewall and Kaspersky anti-virus.  Still can't connect.  I have a Windows 7 base install on a different partition so I installed Electrum on it.  Works like a charm no issues.  So, there is some setting somewhere that is stopping Electrum from being able to connect to ouside servers, including Electrum itself (for updates).  I either have to re-install Win10, which I really don't want to do, or try another wallet and see if I get the same behavior. 
legendary
Activity: 2730
Merit: 7065
June 20, 2021, 01:19:25 PM
#10
So you have Kaspersky Anti Virus on your computer. If it's not an Internet Security Suite, you are probably using the firewall that comes with Windows Defender.

You can try and disable real-time protection on your device and turn off the firewall to see if that changes anything. Open up your Kaspersky and disable it. That will probably automatically turn on the Windows Defender, so you will have to temporarily turn that off as well. Click Start and search for 'security'. Click on Virus & Threat Protection > Manage Settings under Virus & Threat settings and turn off real-time protection.

After that, click on Firewall & network protection and turn off all the firewalls that are displayed under each of your networks.
newbie
Activity: 7
Merit: 0
June 20, 2021, 12:44:52 PM
#9
This indicates that there's a problem with your internet connection, unless you haven't downloaded electrum from its official website.
That error should be displayed when you are not connected to internet. If you are connected to internet, it should say "Already up to date".  

Using a (secure) VPN or not using VPN (if you are using a VPN) may solve your problem.

Thanks.  I took your suggestion and activated the VPN that comes with Kaspersky, then opened Electrum.  When I go Help > Check for Updates it get the following feedback:

Update Check Failed
Sorry but we were unable to check for updates.
Please try again later.

HOWEVER, now it seems to actually be making an attempt to search for updates (it searches for about two seconds).  When VPN is off, I get the error message instantly, like it is not even making an attempt.  I guess that progess, of sorts.
legendary
Activity: 2380
Merit: 5213
June 20, 2021, 12:02:56 PM
#8
- Went into Help > Check for Updates, and I get an error saying "Update Check Failed".
This indicates that there's a problem with your internet connection, unless you haven't downloaded electrum from its official website.
That error should be displayed when you are not connected to internet. If you are connected to internet, it should say "Already up to date".  

Using a (secure) VPN or not using VPN (if you are using a VPN) may solve your problem.
newbie
Activity: 7
Merit: 0
June 20, 2021, 11:42:57 AM
#7
I've researched all of your suggestions. 
- I did download Electrum 4.1.4 directly from Electrum home page.
- I re-installed Electrum, but no change in behavior.
- Went into Help > Check for Updates, and I get an error saying "Update Check Failed".
- There are no entries beneath "Connected Nodes"
- I am getting no warnings from Kaspersky or Windows Firewall when I start Electrum. 
- Went into Win10  Settings, clicked "Speech, region, date' , chose Date&Time and clicked Synch now.
- Reboot and re-started Electrum.

Without hiring a computer expert, looks like I won't be able to use Electrum.   What would be the next best alternative to Electrum, given that I am a newbie at Bitcoin?  Using Win10.





legendary
Activity: 2730
Merit: 7065
June 20, 2021, 02:10:20 AM
#6
If I had to guess this is the reason why OP can't connect though: https://github.com/spesmilo/electrum/issues/5195
That would then be contrary to his story in OP. He stated that he installed Electrum on 19 July (yesterday). That does not exclude the possibility that he originally downloaded and installed an old version of the software, but I doubt it. Versions 3.3.0 - 3.3.8 were released during 2018/2019 and you can only get them from the 'Previous Releases' section on the official download page. If he download from the official site, I don't think he took that route.

I have Electrum installed on two computers, never experienced my AVs or firewalls blocking the connection to it. Unless OP did it himself but doesn't know it. But I have noticed that sometimes if the sever I got connected to is offline, I couldn't manually select and connect to a different node without restarting my Electrum client. @OP, you could try that as well. Untick the 'select server automatically' box, pick a random server, connect to it, and restart Electrum to see if that will work.   
legendary
Activity: 3472
Merit: 10611
June 20, 2021, 01:14:29 AM
#5
-snip-
I seem to be out of options.  Any ideas?
I recently had an issue with connecting to servers with domain names, can only use the servers that are IP addresses, maybe you're experiencing the same?
I think it had something to do with DNS cache and solved itself after a few days.
I have had my Anti Virus block a bunch of Electrum servers for some time now, I haven't investigated this since it never caused any troubles for me but in a more severe case with a more strict AV it may prevent any connections from taking place.
It lists the reason for the blocked servers as its "internal blacklist" and "anti-phishing blacklist"

If I had to guess this is the reason why OP can't connect though: https://github.com/spesmilo/electrum/issues/5195
legendary
Activity: 1568
Merit: 6660
bitcoincleanup.com / bitmixlist.org
June 20, 2021, 12:47:08 AM
#4
- I went into windows firewall to allow the access to Electrum, but Electrum isn't even listed.

That's the way Windows Firewall lists permissions. Programs you just installed which you haven't made a firewall rule for will not appear in the "Windows Firewall With Advanced Security" mmc.exe snap-in. And Windows Firewall does block Electrum's network activity initially, showing a dialog prompting you to select it to run as part of a private network (on) or public network (off). Do you recall seeing such a notice the first time you ran Electrum?

If Electrum can discover servers on other machines on your network, this is the most likely culprit.
legendary
Activity: 2618
Merit: 6452
Self-proclaimed Genius
June 19, 2021, 11:20:51 PM
#3
-snip-
I seem to be out of options.  Any ideas?
I recently had an issue with connecting to servers with domain names, can only use the servers that are IP addresses, maybe you're experiencing the same?
I think it had something to do with DNS cache and solved itself after a few days.

To check if it's the same issue:
Look for the "status" in the Network settings; to open it quickly: click the (red) connection circle icon.
If it has at least 1 connected node (but not to the selected server) you can temporarily use any of those "connected nodes" (IP addresses) as server.
To select, right click on it and select "Use as server".
legendary
Activity: 3038
Merit: 4418
Crypto Swap Exchange
June 19, 2021, 08:52:51 PM
#2
What version of Electrum are you using?

Are you sure you installed Electrum from electrum.org and not a phishing site? Did you validate the installation using PGP?
newbie
Activity: 7
Merit: 0
June 19, 2021, 07:58:42 PM
#1
I just installed Electrum today, 6/19/21, on a Win10 machine.  When I open Electrum to the default wallet, it does not connect to any server.  The round icon in the lower right hand corner remains red.  What I've tried:
- Unchecking "Select Server Automatically" and tried assigning 10 different servers, but round icon remains red.
- Disabled windows firewall and my anti-virus, but no change in behavior.
- I went into windows firewall to allow the access to Electrum, but Electrum isn't even listed.

I seem to be out of options.  Any ideas?
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