ETH not received from Poloniex - 20 days and counting.
In Poloniex wallet it shows that transaction complete but ETH is not sent to address and the amount is missing in my both wallets!
I posted a Ticket to Poloniex team but had no answer yet (20 days)!
Txid: 0x578e635a665b075836286d0b1426fec3a76157d7c05d3c5cbedb4cf6a5ba8d7f
Be aware!!! Sending or receiving ETH from or to POLONIEX.
What can I do to speed the process?
BR,
Leon
Topic: ETH not received from poloniex (Read 3982 times)
I'm having the same issue with Poloniex. I'm thinking to switch permanently from this exchange.
I already did that !
I'm having the same issue with Poloniex. I'm thinking to switch permanently from this exchange.
Im having the same exact problem. Ive emailed them but I can't open a support ticket. It keeps on saying that my password is incorrect when I know its a 100% right because Im signing into my account.
Did anyone resolve this issue?
Did anyone resolve this issue?
I just made a etheruem withdrawal..it is showing as complete but the transaction id is showing invalid..anyone having same issue??
it happened to me an hour ago, nothing yet on blockchain and no response from support either.
Dear FT,
We will look into the matter and get back to you as soon as possible. Rest assured it will be broadcast and confirmed soon. Kindly check back and close the tickets as soon as the issue gets solved and all other solved but opened tickets. It will help in solving all other awaiting issues faster. Thank you for your understanding..
Apologies for the inconvenience.
Sincerely,
Poloniex Support Team
i just recieved this response from them
I just made a etheruem withdrawal..it is showing as complete but the transaction id is showing invalid..anyone having same issue??
it happened to me an hour ago, nothing yet on blockchain and no response from support either.
Lately polo is having a lot of issues. I have shifted from polo to bitfinex.
I just made a etheruem withdrawal..it is showing as complete but the transaction id is showing invalid..anyone having same issue??
Poloniex's service is not as good as before, be careful, I relate this situation with cryptsy.Hmm, just my personal thought.
Open 50 tickets and they'll do something
Poloniex still not balanced my 1.5Eth, i am waiting about 40 days, opened 5 tickets, no one answered. What a scam.
After almost a month they actually did re-transmit my transaction and funds are oke.
Working with Poloniex is just like talking with a wall nowadays. You can say anything you want, but there is no action from other side. The action usually happens when you are about to forget your money.
Polo must resolve these issues in order to keep its customer base. I have switched to Bittrex due to such issues and recommend same for anyone that experience such problems.
Polo must resolve these issues in order to keep its customer base. I have switched to Bittrex due to such issues and recommend same for anyone that experience such problems.
You should pay more attention to the warning before the deposit. Poloniex recommends ETH deposit at least 1 ETH. I also do not know the reason what makes them suggest like that but as their member we can only follow the existing rules.That means maybe in the withdrawal prosess we also experienced the same thing. I never withdraw or deposit ETH to and from poloniex. Iam always convert them to another coins for withdraw it.
And I can send and transfer ETH in my bitcoin wallet and follow the rules. Regulatory compliance helps bitcoins to last longer. 
I've read a lot of issues concerning Ethereum for the past few months in Poloniex most especially withdrawing this coin. And it does take some time for the transaction, the best thing you could do is spam tickets for their support to answer your queries.
Poloniex have credited my ETC and i am convinced that they had resolved their deposit and withdrawal problems, have you tried to contact their support because they are now active and reply faster.
Still no response from Poloniex support.. does anyone know what average waiting times are currently? I read on several threads that they are way behind in handling support tickets.
Same here.
Any last news?
I've read a lot of issues concerning Ethereum for the past few months in Poloniex most especially withdrawing this coin. And it does take some time for the transaction, the best thing you could do is spam tickets for their support to answer your queries.
Still no response from Poloniex support.. does anyone know what average waiting times are currently? I read on several threads that they are way behind in handling support tickets.
I now created 3 support tickets. Hopefully they will respond soon. 30ETH is a considerable amount.... anything else I can do?
tell them to retransmit the tx with a high fee from the node
I now created 3 support tickets. Hopefully they will respond soon. 30ETH is a considerable amount.... anything else I can do?
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