Topic: Exbet is LIVE >> The Bitcoin Betting Exchange [exbet.io] - page 7. (Read 13726 times)

Thanks for testing and posting again here 

I can confirm a recent withdrawal, it did not take long, minutes as you stated so issue seems resolved

Exbet Product Update:
- Users will now stay logged in on Exbet for 12 hours (unless they explicitly log out).
We hope this improves the trading UX for users.

Might be of particular interest to you, ziadmar!

Aha, yes - we remember that incident. Our payment gateway experienced an unusual processing issue with that withdrawal.

We appreciated your patience as we resolved the issue, it took longer than we hoped.

Normally withdrawals take a matter of minutes.

Regards
The Exbet Team

about a full day for 0.003 btc after several chasers

Sorry to hear that you were not satisfied with withdrawal speed, nakisama - it should be just a matter of minutes before withdrawals are received.

Could we ask how long your withdrawal took, approximately?


You're right - this information should be available. We are working to improve Funding History, to give users more info and clearer status on transactions. We appreciate your feedback and patience while we work on this.

withdrawals: they are not instant. plus I cannot see in the history to which address I have request it.

please change this

Great stuff, please let us know if you find anything not working with #2, thanks!

Thanks for the update! this looks really promising.

1. This is an excellent feature and I hope to see the matched bets and hopefully also graphs soon.
2. Thanks for listening to us! It looks like everything is in order for now, i'll be testing it more and I'll let you know if anything comes up.

Keep up the good work!

cracking stuff exbet onwards and upwards

Great update Exbet team(Especially the Cricket part). Great timing to be honest considering that the India-England series is about to start soon along with the other ongoing test matches between other teams.

Already placed a bet on India earlier where the liquidity was already decent, but I will probably place another bet on England too since its liquidity is fine now.

Hey people!

We made an update to Exbet yesterday, here's what's new:

1. NEW Market Data feature



- Click on the Market Data icon to see the whole orderbook for that selection
- In future, we will be adding matched amounts here also
- Only available to logged-in users

2. Fix to allow backing/laying against existing bets regardless of funds
As raised by Intrepidity and ziadmar. Looking forward to them testing this out

3. Improvements to mobile responsive UI for orderbook and general navigation

4. Using cards to improved Funding UX on mobile

Oh and did we mention Test Match liquidity arrived?  



Regards
The Exbet Team

Believe us when we say - we are very happy to get user feedback on Exbet. The tone of your comments has been great, we think you have been very constructive 


We believe we found an issue that could have been causing problems with bet placement in in-play markets over the weekend. Fixed and in-play betting is 100% again, but let us know if you are still having issues.

Hi exbet.io, thanks for your reply. Please understand that the purpose from my notes and comments is not to criticize you or your work, it's just to improve the website to offer the players a better experience and increase liquidity which in turn will increase your profits.

Regarding your replies:
2- Yes, that's it. I didn't know this page existed. I used to always click on My Bets. This is good but it would be great if we can choose exact dates and also if we can see P/L for more than 3 months back.
3- Yes, of course I understand everything takes time.
4- I understand that security is a big issue, but perhaps you can see how other sites are doing it and just do what they are doing. For example, Fairlay keeps me logged in until I shutdown the computer. If you can at least increase the default login time to 5-6 hours, at least for now, that would be great. But, please do something about this, this is really a pain in the ass. Imagine once your site receives lots of traffic and liquidity, and once there's lots of action in the markets people need to be logged in all the time, being logged out and logging in again can make them miss a bet or even worse it may make them unable to cancel a bet, and once people lose money this way they will never come back to your site.

6- It's unfortunate that you will not change the minimum stake soon, this will make you lose lots of business. I for one, on many occasions I wanted to take a bet on your site, then because of the minimum stake/0.1 increment, I had to place the bet elsewhere.

Regarding my bets history, it only shows me my bets from "30-01-2021 16:21 Bayern Munich v Hoffenhiem", the ones before aren't showing. The same applies to the Profit/Loss page.

I will let you know if anything else comes up!

Thanks again

Yes, we absolutely will be checking this out arco-yabamba. Thanks for confirming you have also expereinced the issue.

Glad to hear you don't win all the time 

using api mostly but seen this on site once twice please check exbet.

loving the feedback from thia fella, will only make exbet better in long run however think he may have won few quid off us today, close his account exbet lol lol

Thanks for your feedback and patience, Haunebu. We are indeed still learning and improving, with help from users like you and ziadmar.

We have checked this and are seeing bets from further back in your history. Screenshots would help us here - but due to this data being private to you, please either DM us here or use our Contact form on-site. Thanks ziadmar.

Brilliant, thanks for the feedback, we really appreciate it.


Agree, we have seen bets being incorrectly refused in in-play markets today. Engineers checking now and believe we know the root of it, would expect a fix tomorrow.


There is a Profit/Loss page (separate from the My Bets page) accessible via the dropdown menu accessed by clicking on the arrow next to user balance:


We believe this page gives you the functionality you are looking for, but let us know if not.


Yes, this was a feature that you mentioned before. We are looking into the best way to implement this - although it is not a big change, it will not be a quick fix. Bear with us!


A little background on this - from launch we have been cautious around users' security on Exbet. Given that (1) Exbet is an exchange, and (2) uses Bitcoin, we wanted to start out being very careful that users would not stay logged in for longer periods and risk third parties accidentally accessing the account. This is why we have set shorter "logged in" default times of just a few hours (similar to many cryptocurrency exchanges). But we take your point that the current setting can be frustratingly short for many bettors, and this is something that other users have raised.

Our short-term plan is to increase the default login time. Long-term, we will look into how best to make this configurable for users who want to stay logged in permanently.


This is a feature we have discussed internally for some time. It's on our backlog


Fair point, we can see your view and this is a tough call. When we launched Exbet, BTC price was around 10k-11k USD for the previous few months. We felt that a minimum stake of 0.1 mBTC was reasonable at that point. Now we are 3x that price, and the minimum stake starts to feel too big. We will not be making a change to minimum stake in the near future, but will continue to listen to user feedback and exercise our judgement on this.


Interesting, we haven't seen this but will try to recreate. Thanks.

Yes, Tennis is probably the next sport we will add support for on Exbet. But not in time for Australian Open. Big focus is on platform stability and scalability, along with building out the API to support in-play better than currently. We will continue to add more Soccer leagues in the coming weeks, but bringing in Tennis is likely to be after summer.


Thank YOU

Among the points that you mentioned, I feel that the ones regarding live bets and minimum bets are the most important ones since I faced several issues related to these points myself which haven't been resolved yet.

They are still learning and improving though which is why I treated these as minor issues, but they will definitely turn into major issues if they don't get resolved in the near future.