Why does the ForEx broker care if the address is the same? He should just send the funds wherever you ask him to.
DannyHamilton is right. You can withdrawal to any address you want. Is it just a warning waiting for your confirmation or are they refusing to withdrawal?
Forex has very strict AML policies. Cash can only be withdrawn to the same source that made the deposit. They've specifically told me that they can only withdraw to the same BTC address that made the deposit.
Looking at the transaction history of my broker BTC address I can see my deposits being made. Searching for the address I have with the exchange shows that no transactions have been made on that address.
What is strange is that the address the forex broker tells me is the one that made the deposit has only made 2 transactions while I've personally made several.
At first I'd assume that it is because the exchange uses a pool as Danny has said but if it was a pool wouldn't there be more than 2 transactions on that account?
The safest way to discover which address they are talking about is to go to your forex broker account and look at your
deposit address , or your deposit history (there might be something like that there).
Once you find those addresses, you can see the transactions in the blockchain and you will be able to see from which addresses you sent your coins from.
If those addresses are not addresses linked to your account in your ShakePay account, then you can contact them. They are the only ones who have the private keys of those addresses. Alternatively, you can talk to the forex exchange and try to withdrawal to other addresses, or withdrawal in cash.
If I'm allowed, I can share the relevant BTC addresses.
Also, there doesn't seem to be any issue withdrawing from a separate account back to Coinbase.
EDIT. Found the address. Apparently Shakepay sometimes changes the address, maybe after every transaction.
You are allowed, however everyone will be able to see how much bitcoins you sent when you share it here.
I went to
https://shakepay.com/ website to take a look at the exchange. On the top of the page they are saying Bitcoin is worth 52k USD and ETH 3212... Their API looks to be broken.. doesn't look like the best exchange around. I would try to solve the problem with the forex first.
