Not the platform itself. There is all fine, we haven`t lost 0.1 coin. All trades were correct and not one withdraw or deposit was stuck or delayed.
The balances are positive and we could payout every single coin immediately.
But our information politics were suboptimal and we see that we have to learn a lot on this sector.
We are developers, web designers or admins but unfortunately no marketing guys or lawyers.
To show you, that our plan is to be here for long-term we are now a uk based registered limited and our whois is according the company informations.
We see that it was a mistake to launch without this and that`s why we kept quiet for some time now.
We simply wanted to clear this whole situation before we can`t present hard facts.
This is our company information:
UK company registration #9082950
Certificate of incorporation
Cryptocoiny Limited
Kemp House
152 City Road,
London EC1V 2NX
1) Put all of your information in as the registrar of the domain.
2) mask your private information if you choose to privatize your domain registration (which costs extra, always).
The one thing service providers DO NOT EVER DO is use FALSE information. This domain is registered with false information and has not been updated. The address listed is used for 13,000+ other websites. I find your explanation unacceptable.
You`re right and wrong.
This is no excuse, we just want to show that we haven`t lied.
Please check this OVH page about whois informations:
http://help.ovh.co.uk/Owo
I quote:
This service is free and available for most domains:. Com /. Net /. Org /. Info /. Biz /. Cc /. Me. Mobi. Tv
The principle operation of OWO:
The contact address field is replaced in the Whois with a post office box linked to OVH OWO, and we received letters refer to the actual recipient.
The phone and fax fields are replaced by a number OWO.
The email field is replaced by a redirect that points to the original email address. This address is refreshed regularly and anti-SPAM filtering is performed.
You see, it`s free and OVH does change the information with false information. And OVH is one of the biggest hosters worldwide, at least they`re in the top 5.
That lets open the fact why did we do this ?! And that is where you`re right. It`s not acceptable and we apologize for that.
We changed the whois last time but it could be that it wasn`t updated all over the net so fast, so this time we waited a lot more hours so that our whois is correct from whereever you will check it.
We had no bad intentions when we did this, it was really just a mistake on our side. Else our CEO wouldn`t have posted all his personal information in this thread.
But we accept the consequences and that it makes it even harder for us to gain your trust.
We hope this shows our good will and that we`re willing to improve and hope that you give us a second chance to prove that to you.
regards
Your Kingcoiny Team