Got my 1 LTC bonus, and all sent to savings. Thanks, will keep it there for a while.
You need a better fee calculation system for withdraws. I withdrew my BTC from selling the LTC, and got
this transaction. It uses 16 satoshis per byte, but Blocktrail recommends 60 satoshis/byte and bitcoinfees.21.co recommends 70 satoshis/byte. Currently, there are 2,702 transactions (3,019.57 Kb) in the mempool, so it will take a few hours at least for the transaction to confirm. If you don't want to calculate the fees live, use something like 40 satoshis/byte, or a fixed fee of 0.0002
BTC. Luckily, I'm not in a rush to get the money, but the wait is annoying. I also had to pay 0.0001
BTC for the transaction, yet only a third of that was used.
Done.
Not sure what you said done to... I saw that you require a higher fee yesterday (0.0005
BTC, way too much), but decided to get my withdraw done anyway. I paid 0.0005
BTC for the withdraw, yet only 0.00002839
BTC was used - Which is less than 1/17th of the amount I paid. If this is part of your plan to make more profit, add a disclaimer on the Withdraw/Deposit screen, otherwise you will have many unhappy customers. C-Cex/Poloniex only need a 0.0001
BTC fee for withdraws. Granted, the tx did confirm in 1 minute, but I didn't pay 50k satoshi for a 2.8k satoshi fee to be used.
I agree - something needs to be done. Too bad your withdraw was processed during a busy time in the network. Expect to wait more than an hour, unfortunately. (Proper fees would have been added into the next block or two.)