Hello Everyone
I have been using
Exodus wallet for years to receive and to send crypto.
On 10 Feb 2023 I decided to make two swaps to exchange
1.3 BTC and
1.4 BTC to ETH.
Before to make a swap Exodus tells you that operation is going to be performed by some 3d party but they do not let you accept some 3d party terms and they do not name directly exchange which will perform the operation:
This is how it looks like:
In fact these swaps are made by
http://n.exchange/ Bot of my swaps were suspended.
And only in three days they replied me that I need to pass KYC:
I asked if it is possible to cancel both swaps and just get the refund.
They said OK and asked to wait for 21 days:
However after two days they changed their mind and asked to pass KYC even if I want just my 2.7
BTC back, yes just back to the originating address.
I passed that damn KYC
Yes I disclosed my identity and my residence address with all supporting documents.
However even after the KYC procedure they refused to make a refund and requested some “substantiating record”
Every time I asked what it can be they could not explain. Examples of the stuff they asked:
“exchange withdrawal history”
“chat logs with your partners”
“pictures or any other written proof”
“wallet screenshots of the parties who sent me bitcoins before” (even half a year ago)
for some reason exodus screenshots (even if my partner has Exodus wallet too) would not be accepted ha ha
Today, after one month passed and I persuaded my partners to make screenshots of their wallets and provided all the rest my 2.7 bitcoins are still on hold by the fraudulent n.exchange
Yes n.exchnage just holds my coins.
Let me sum up:
1)
I passed KYC2)
I fulfilled their AML request by providing substantial records from my counter parties3)
I checked tx they asked screenshots for by AMLBot and the risk score was just 11-13% (!)4)
There is no any request from any law enforcement or police related to my identity, activity and/or crypto transactions5)
31 days have passed since the lockI assume that in such case they have zero risk to return bitcons to the the originating address I sent it from. I do not ask any swap or exchange anymore – just return me by bitcoins! To ME, to MY WALLET I sent it from.
All the month I was in communication with Exodus support as well, and I was shocked that they were aware of the situation. But every time they say that they cannot be responsible for 3d party API.
Ridiculous, Exodus integrated N.Exchange as it's back end, sends tons of traffic, received feedback from me (and not only me) that N.Exchange is a pure fraud but does not do anything.
But after I found that back in 2020 Exodus had the same experience with 3d party API of CoinSwitch (you may google “exodus coinswitch scam”) I think that this is just a business model for Exodus. Otherwise I cannot find a reason why they put an absolute scam exchange on their backend and do not do anything when they get 100% scam report from users.
As for N.Exchange it was founded by
Oleg Belousov (
Oлeг Дмитpиeвич Бeлoycoв) , born on
11.12.1990 (11 December) in Uzbekistan, a citizen of Israel, lives in Germany and operates most of his business from Lithuania.
They do not display any legal or physical entity on their site. Support phone has never been picked up. Telegram group is restriced for posting. It took me some time to understand who stands begind the exchange.
They do not provide any personal information to stay in dark as much has possible and at the same time they keep saying that they have to follow KYC/AML policy
His legal entities in fact are:
YOA Ltd in UK and Nexchange solutions UAB in Lithuania
Tomorrow I will have an appointment with a lawyer and my next steps will be to restore the justice in a long legal way. I dont care how expensive it is going to be but I have enough spare satoshi to make Belousov and Exodus pay off the debts.
Please write here or PM who found himself in the same situation with those criminals from Exodus and N.exchnage
Maxim