I agree that it is a very poor user experience.
A friend recently sent some BTC for the first time and was very frustrated when the recommended fee caused him a 6 hour wait for confirmation. This was also with Blockchain.info
Topic: Failure of the system - page 2. (Read 696 times)
So I'm a "regular joe" user of Bitcoin and I recently sent a mid-size transaction with 120 sat/B which is the default on blockchain.info, and I'm here waiting like 24 hours later with it still unconfirmed. Every time Bitcoin gets more popular or the price goes up this type of stuff happens. It just doesn't seem ready for the "big time," when stuff like this happens, I can only imagine most regular people start to lose faith in it (unlike many fanboys here).
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