Author

Topic: Fairspin.io Withdrawal Delayed (SOLVED) (Read 975 times)

newbie
Activity: 11
Merit: 0
June 02, 2023, 09:39:55 AM
#71
I've been scammed too.
For anyone that is reading this message and that has been scammed, here are all the things you can do quickly to get your money back :

1. Post your experience on their trustpilot page
https://www.trustpilot.com/review/fairspin.io

2. Submit an official complaint with their license regulator (Curucao Gaming)
https://www.curacao-egaming.com/public-and-players/complaints-landing
Their license : Curaçao eGaming (CEG, license No. 1668/JAZ)- B2C-XKZDE8FR-1668JAZ

3. Submit an official complaint with your government
Here all the details you need :

Fairspin is operated by :
Techcore Holding B.V.
Abraham Mendez Chumaceiro Boulevard 03
Mailing address   P.O. Box 4750
Curaçao

The Executive director of Fairspin.io and Techcore Holding B.V. is this guy :
Eduards Kalnins
Date of birth : September 2, 1975
Place of birth : Riga
Country of birth : Latvia

The local Curucao manager is this guy :
Rudsel Julius Lucas
Date of birth : January 24, 1958
Place of birth : Willemstad
Country of birth : Curaçao
Nationality : Dutch

Submit your official complaint against Techcore Holding B.V., Eduards Kalnins, Rudsel Julius Lucas.
newbie
Activity: 11
Merit: 0
November 20, 2022, 05:54:51 AM
#70
And just a headsup - the same practice continue to work at fairspin sadly. They delay withdrawals for days/weeks, without any worthy and meaningful communication towards the customer.
newbie
Activity: 11
Merit: 0
November 20, 2022, 05:32:03 AM
#69
Quote
I was informed that the withdrawal was done. Could you confirm?
Yes! I got it! After freaking 23 days, thank you!





Now, retract your statement that fairspin.io is scam! When fairspin.io paid you on the 13th, you didn't inform anyone but when fairspin.io delayed due to suspicion, you opened a bitcointalk account and the first post you will ever write is this scam accusation. This is not fair. When things are done right, people don't acknowledge it. But when there is a simple discrepancy, people tend to give negative feedback. I rest my Case.

That's sweet Smiley You call "doing things right" after, against your own terms and conditions, paid someone waiting almost a month. That is absolutely not right. That is BAD.
legendary
Activity: 1554
Merit: 1139
Though, the issue have been resolved and I thank Fairspin.io for that, its important for companies, casinos or sportsbetting sites on the platform to know that, the best part to showing or proving your legitimacy to your customers isn't in your allowing to be deposit, place bets alone but more importantly, in the withdrawals. Gamblers bet with the hope of a win and that win should be credited when withdrawn as soon as possible. Yeah, the platform might face some challenges but but that matters very little to the gambler, especially an inexperienced on and the next you'll know it, your being called out just like in this case. Sometimes, stating the obvious might help answer silent questions but always endeavor a quick payment system and your image is protected.
copper member
Activity: 210
Merit: 3
I can assure you that there were no messages
It's interesting how you didn't see the messages in your ANN thread for two days, but you have no problems seeing and replying to posts in this thread just minutes after they are submitted.

If I had not wanted to help I would not do it right now
The reason for the sudden change could be because of the negative trust ratings next to your name as well as the big warning box that now appears on top of your ANN page. You want to get rid of that as soon as possible.

Anyways, the problem has been solved, and this thread can be locked I think.
aha, and the red flag is still above the ANN
so it is just the proof that solving it was my wish to help, but for the next time I  can easily skip it, as people on the forum think only about their problems.
Are you talking about me? It's not my flag, I have no idea how this flagging system works.

Edit:
Found it https://bitcointalk.org/index.php?action=trust;u=3409394

I think @Icopress needs to take back his support? But im not 100% sure.



Got it, thank you! sorry for bothering
legendary
Activity: 2730
Merit: 7065
Good afternoon, the issue is resolved, please remove the red flag.
He isn't the one who created the flag. Apocollapse did, but he isn't supporting it anymore. There are still 3 users who support it, including icopress who is in DT.

Maybe they haven't seen your posts yet. You know because of "pre-moderated" posts. Wink
All the massages appeared in the ANN today, probably they were on pre-moderation

Could take 20 or maybe 23 days before the pre-moderation stage ends. Who knows. After that, they will surely see it. Pre-moderation is a real bitch sometimes.
copper member
Activity: 119
Merit: 17
I can assure you that there were no messages
It's interesting how you didn't see the messages in your ANN thread for two days, but you have no problems seeing and replying to posts in this thread just minutes after they are submitted.

If I had not wanted to help I would not do it right now
The reason for the sudden change could be because of the negative trust ratings next to your name as well as the big warning box that now appears on top of your ANN page. You want to get rid of that as soon as possible.

Anyways, the problem has been solved, and this thread can be locked I think.
aha, and the red flag is still above the ANN
so it is just the proof that solving it was my wish to help, but for the next time I  can easily skip it, as people on the forum think only about their problems.
Are you talking about me? It's not my flag, I have no idea how this flagging system works.

Edit:
Found it https://bitcointalk.org/index.php?action=trust;u=3409394

I think @Icopress needs to take back his support? But im not 100% sure.

sr. member
Activity: 280
Merit: 259
https://bitcoincleanup.com #EndTheFUD
aha, and the red flag is still above the ANN
so it is just the proof that solving it was my wish to help, but for the next time I  can easily skip it, as people on the forum think only about their problems.

You can do whatever you want. I don't think you know how the forum works. I have never seen such a shitty statement from a casino representative. You didn't respond for the first 20+ days. If you don't want to maintain your reputation, it's up to you. All the forum members don't stay online 24/7. So, Expect some delay. Wait until they revisit this thread to see that this issue has been solved. Only after that, can they remove the tag and flag support. If you don't wait that long, Consider sending them a PM about this thread and ask them politely to review the flag and trust feedback. That's how the forum works.
copper member
Activity: 210
Merit: 3
SOLVED

What happened:: My withdrawal has been pending for 23 days.

Scammers Profile Link: https://bitcointalksearch.org/user/fairspin-3409394

Reference Link: https://bitcointalksearch.org/topic/fairspinio-blockchain-casino-to-play-earn-5371779
Amount Scammed: 39.57MBTC(20 in withdrawal, and 19.57 stuck on the account)
Payment Method: Litecoin Deposit
Proof of Payment: https://live.blockcypher.com/ltc/tx/cff6815f08120e483aa49bb2fcf4d4ccf00d136f6e95467a20686cf6487334ef/
TRANSACTION HISTORY:
PM/Chat Logs: They lied to me about withdrawals taking up to 5 business days(May 25th) https://gyazo.com/5dab05b077081771b558f27ce37ff2dc
Now its been 20 days and still no timeframe(June 8th) https://gyazo.com/e31ca06ee9e285c090eceeaf99e8f620

Additional Notes: My account is fully KYCd proof: https://gyazo.com/f0e9b2a267b7dbd10a536ca2ba4c8c0b

They also recommended to me that i should continue betting, so they could finish their "security check" faster? WHAT? This doesnt make any sense.
https://gyazo.com/9c4d044ae95028f143712e38d7f805e2

Good afternoon, the issue is resolved, please remove the red flag.
legendary
Activity: 1624
Merit: 2594
Top Crypto Casino
aha, and the red flag is still above the ANN
so it is just the proof that solving it was my wish to help...

You can see that most of the members already removed their support for the flag, so your proof is invalid. As a casino representative, this was the least what you are expected to do, so don't try to insinuate that it was an act of goodwill.

...but for the next time I  can easily skip it, as people on the forum think only about their problems.

I find this a very worrying statement from the official casino representative in this forum, and it differs significantly from what you stated earlier: "We never ignore our players". [reference] I don't know if you are the casino owner or just part of the team, but if you don't feel up to the job, I suggest that either you stop promoting your business here or hire someone else to do so. Someone with a better grasp of professionalism and communication skills, who will act in the best interests of your customers and your company.
legendary
Activity: 1372
Merit: 2017
aha, and the red flag is still above the ANN
so it is just the proof that solving it was my wish to help, but for the next time I  can easily skip it, as people on the forum think only about their problems.

As you will understand, if you were in no hurry to solve the problem until community pressure, you can't expect us to remove the flag 5 seconds after solving it.

I have removed my support to the flag and I have left a neutral feedback but I tell you right now that with that attitude I do not predict you a future with great reputation in this forum.

legendary
Activity: 2730
Merit: 7065
aha, and the red flag is still above the ANN
so it is just the proof that solving it was my wish to help, but for the next time I  can easily skip it, as people on the forum think only about their problems.
That's because some community members no longer trust you and believe you might be capable of scamming. It's now up to you and your team to prove that issues like the one above won't happen again, and that you can be trusted with your player's money. Withdrawing support for the flag is a personal choice of every user.
copper member
Activity: 210
Merit: 3
I can assure you that there were no messages
It's interesting how you didn't see the messages in your ANN thread for two days, but you have no problems seeing and replying to posts in this thread just minutes after they are submitted.

If I had not wanted to help I would not do it right now
The reason for the sudden change could be because of the negative trust ratings next to your name as well as the big warning box that now appears on top of your ANN page. You want to get rid of that as soon as possible.

Anyways, the problem has been solved, and this thread can be locked I think.
aha, and the red flag is still above the ANN
so it is just the proof that solving it was my wish to help, but for the next time I  can easily skip it, as people on the forum think only about their problems.
legendary
Activity: 2730
Merit: 7065
I can assure you that there were no messages
It's interesting how you didn't see the messages in your ANN thread for two days, but you have no problems seeing and replying to posts in this thread just minutes after they are submitted.

If I had not wanted to help I would not do it right now
The reason for the sudden change could be because of the negative trust ratings next to your name as well as the big warning box that now appears on top of your ANN page. You want to get rid of that as soon as possible.

Anyways, the problem has been solved, and this thread can be locked I think.
hero member
Activity: 2156
Merit: 803
Top Crypto Casino
Quote
I was informed that the withdrawal was done. Could you confirm?
Yes! I got it! After freaking 23 days, thank you!

At last, after 23 days you have got what you fought for. Good to hear that it has been processed. I hope fairspin does not repeat such an incident therefore still supporting the neutral flag in case in the future something arises.

legendary
Activity: 2436
Merit: 1104
I can assure you that there were no messages
If I had not wanted to help I would not do it right now
the OP of the thread has posted twice on your ANN thread, on June 8 and 9. I am not calling you a liar but there is no way that you could have not seen them, especially when you posted an update about a new slot on your gambling site just under OP's post. unless of course, some kind of bug happened.

Quote
I was informed that the withdrawal was done. Could you confirm?
Yes! I got it! After freaking 23 days, thank you!
I'm glad that you finally got your money.
jr. member
Activity: 269
Merit: 4
Now, retract your statement that fairspin.io is scam! When fairspin.io paid you on the 13th, you didn't inform anyone but when fairspin.io delayed due to suspicion, you opened a bitcointalk account and the first post you will ever write is this scam accusation. This is not fair. When things are done right, people don't acknowledge it. But when there is a simple discrepancy, people tend to give negative feedback. I rest my Case.
Lol, what your purpose mate? is there something that we need to do to satisfy you? stop hope to everyone will do it for you. I see that's you seems got hired by fairspin to defend them, the @OP don't need to admit or say anything since it's a valid accusation. As the negative tag has been removed, there's nothing should be worry, just waiting other people to unsupport the flag.


My friend, this is my little contribution to the bitcoin community. Every opinion matter. You are probably use to receiving only good remarks from people. If you are shown the other side, you may have a different concept about certain situations you find yourself.


Anyway, I don't collect money to view my opinion in bitcointalk. You can believe anything. It's a free world. But don't harm others when you do so!

.
hero member
Activity: 952
Merit: 662
Now, retract your statement that fairspin.io is scam! When fairspin.io paid you on the 13th, you didn't inform anyone but when fairspin.io delayed due to suspicion, you opened a bitcointalk account and the first post you will ever write is this scam accusation. This is not fair. When things are done right, people don't acknowledge it. But when there is a simple discrepancy, people tend to give negative feedback. I rest my Case.
Lol, what your purpose mate? is there something that we need to do to satisfy you? stop hope to everyone will do it for you. I see that's you seems got hired by fairspin to defend them, the @OP don't need to admit or say anything since it's a valid accusation. As the negative tag has been removed, there's nothing should be worry, just waiting other people to unsupport the flag.
hero member
Activity: 1456
Merit: 940
🇺🇦 Glory to Ukraine!
Quote
I was informed that the withdrawal was done. Could you confirm?
Yes! I got it! After freaking 23 days, thank you!


I am really happy to help. Hope everything will be ok in future. Some delays can happen, and sorry that it took some time from our side here to solve the issue.
Would appreciate if you also confirm the withdrawal in the main thread

Thank you for keeping us posted on the situation. I'm glad that everything was resolved.

@Poika5, I suggest you update the first post and the title of this thread as well. It is common to put the words "SOLVED" in the title, and I suggest changing the word "Scammed" to something like "Withdrawal delayed ..." Now I see you've already done that.



Ok so, I think that in view of this it would be best to remove the flag but I will leave a neutral tag referring to this thread just in case for the future, what do you think?

I deleted my support for the flag and changed the negative tag to neutral.
copper member
Activity: 119
Merit: 17
Quote
I was informed that the withdrawal was done. Could you confirm?
Yes! I got it! After freaking 23 days, thank you!





Now, retract your statement that fairspin.io is scam! When fairspin.io paid you on the 13th, you didn't inform anyone but when fairspin.io delayed due to suspicion, you opened a bitcointalk account and the first post you will ever write is this scam accusation. This is not fair. When things are done right, people don't acknowledge it. But when there is a simple discrepancy, people tend to give negative feedback. I rest my Case.
I already changed my title? By the way, whats wrong with you?



Quote
@Poika5, I suggest you update the first post and the title of this thread as well. It is common to put the words "SOLVED" in the title, and I suggest changing the word "Scammed" to something like "Withdrawal delayed ..." Now I see you've already done that.
Thank you for your advice, you've been very helpful.
jr. member
Activity: 269
Merit: 4
Quote
I was informed that the withdrawal was done. Could you confirm?
Yes! I got it! After freaking 23 days, thank you!





Now, retract your statement that fairspin.io is scam! When fairspin.io paid you on the 13th, you didn't inform anyone but when fairspin.io delayed due to suspicion, you opened a bitcointalk account and the first post you will ever write is this scam accusation. This is not fair. When things are done right, people don't acknowledge it. But when there is a simple discrepancy, people tend to give negative feedback. I rest my Case.
copper member
Activity: 119
Merit: 17
Ok so, I think that in view of this it would be best to remove the flag but I will leave a neutral tag referring to this thread just in case for the future, what do you think?
Sure, and thank you for your support.
legendary
Activity: 1372
Merit: 2017
Ok so, I think that in view of this it would be best to remove the flag but I will leave a neutral tag referring to this thread just in case for the future, what do you think?
copper member
Activity: 210
Merit: 3
Quote
I was informed that the withdrawal was done. Could you confirm?
Yes! I got it! After freaking 23 days, thank you!


I am really happy to help. Hope everything will be ok in future. Some delays can happen, and sorry that it took some time from our side here to solve the issue.
Would appreciate if you also confirm the withdrawal in the main thread
copper member
Activity: 119
Merit: 17
Quote
I was informed that the withdrawal was done. Could you confirm?
Yes! I got it! After freaking 23 days, thank you!

hero member
Activity: 1456
Merit: 940
🇺🇦 Glory to Ukraine!
All the massages appeared in the ANN today, probably they were on pre-moderation
We never ignore our players
I assure you that there is no such thing as pre-moderated messages on Bitcointalk. I saw the OP's posts two days ago and so did other users. You could have seen them as well if you wanted to.

As I've stated in their ANN thread, I'm sure he saw the posts. What's more, he updated the thread the next day regarding some promotion, but deleted the post today. You can still see the old post in the archives.



<...>
There is an old proverb He who holds all the cards dictate the game. Even if you are correct in an event, courtesy demands that you respect the person helping you even if it is their job. For goodness sake " Don't laugh at them or mock them with Sarcasm" How much is he demanding? Other people that are receiving much don't even behave that way for Christ sake! Even if you are laughing out loud where you stay, must you write it out there for someone who is helping you to resolve your problem?

It is true customers bring profit. I'm not disputing this. That's why we need to stress out the fact that we all need to play our role wholeheartedly and consider other people's emotions and feelings so as not to tamper with it weather you are a customer or owner.

Please, scam accusation is a serious thing.

Let's skip the proverbs for now, since they have no relevance to this discussion.

What do you mean by "Even if you are correct in an event"? Do we have any reason to doubt the OP's claims?

"How much is he demanding? "
It depends on what you consider to be demanding. In my view, the OP did not open the scam accusation until after 20 days of waiting, although FS support said the withdrawal should take no longer than five days. I don't consider that demanding.

"Other people that are receiving much don't even behave that way for Christ sake!"
So there are other people who have their money frozen on the casino? Do you have an example of this?

It's also worth mentioning that your first response to this accusation was "Your first activity of depositing and withdrawing the same day is suspicious to me alone.," meaning all the gamblers who do the same are suspicious to you? How do you explain the fact that the whole point of crypto is to be your own bank and not keep money on centralized custodial wallets. It is not your right to decide what I will do with my money or when I will do it. You have no right to hold anyone's money hostage.

"Please, scam accusation is a serious thing."
That's the point. Let's hope they learn something from this example about running a respectable business.
copper member
Activity: 210
Merit: 3
All the massages appeared in the ANN today, probably they were on pre-moderation
We never ignore our players
I assure you that there is no such thing as pre-moderated messages on Bitcointalk. I saw the OP's posts two days ago and so did other users. You could have seen them as well if you wanted to.

- You deposited on the 13 and withdrew on the same day double your deposit
Why is that a problem or reason for suspicion? Theoretically, I can deposit 1 BTC, play one round of dice which takes a few seconds, double my money, and request a withdrawal a few minutes after the coins were deposited into my account. I did nothing that should raise any suspicion besides being satisfied with my winnings and wanting to withdraw them.   

I can assure you that there were no messages
If I had not wanted to help I would not do it right now
copper member
Activity: 210
Merit: 3
Recieved this email from Fairspin:

Quote
Greatings,

Dear Player,

Please be advised that your win is in a last stage of review, and you will receive in answer in almost no time.
The answer could take up to a week; we're doing everything we can to get it done as quickly as possible!

We sincerely apologize for the delay and thank you for your patience!

With deepest regards,
Fairspin Support Team
Up to a week, a deadline! i'll take that.


Quote
I am not " Trolling " you. This is my perspective to this scenario. Scam is a huge accusation. luckily , through your evidence,we can deduce what transpired between you and the other party. However, I can find reasons why you could be delayed. Since fairspin is currently looking into the situation, let us see how this problem will unfold itself.
 I'm not saying that you are wrong to report this event. You are right to do so. However, make sure you didn't constitute to the problem.
"Yes, thank you for your perspective, you seem truly neutral and unbiased."


I was informed that the withdrawal was done. Could you confirm?
legendary
Activity: 2730
Merit: 7065
All the massages appeared in the ANN today, probably they were on pre-moderation
We never ignore our players
I assure you that there is no such thing as pre-moderated messages on Bitcointalk. I saw the OP's posts two days ago and so did other users. You could have seen them as well if you wanted to.

- You deposited on the 13 and withdrew on the same day double your deposit
Why is that a problem or reason for suspicion? Theoretically, I can deposit 1 BTC, play one round of dice which takes a few seconds, double my money, and request a withdrawal a few minutes after the coins were deposited into my account. I did nothing that should raise any suspicion besides being satisfied with my winnings and wanting to withdraw them.   
sr. member
Activity: 280
Merit: 259
https://bitcoincleanup.com #EndTheFUD
Fair spin support was modest, polite and straight to the point whereas your response to their reply was a bit rude, cruel and bias and saucy/ impudent. This is suspicious to me!!! If I were the owner of fair spin, I would teach you a lesson not to be impudent to people.

Okay. So, How he was rude, Cruel, biased and saucy? If I am not wrong, You are a support agent of Fair spin. Right? If a guy didn't receive his withdrawal in 20 days, don't you expect rude behaviour from him? Unfortunately, you are not the owner of fair spin. Owners never talk stupids like you.


Please, scam accusation is a serious thing.

What is the definition of a scam? A User deposited money, and his withdrawal is pending for 20+ days. Usually, casinos take a few minutes to release a withdrawal. If a casino doesn't release my withdrawal for 20 days, They definitely trying to scam me.

In last words, While the casino itself described that they take a maximum of five business days to release the withdrawal, In this case, It's been over 20 days, and they didn't release a withdrawal. What is your point in supporting the casino in this case? Just because you work for them?

jr. member
Activity: 269
Merit: 4
Recieved this email from Fairspin:

Quote
Greatings,

Dear Player,

Please be advised that your win is in a last stage of review, and you will receive in answer in almost no time.
The answer could take up to a week; we're doing everything we can to get it done as quickly as possible!

We sincerely apologize for the delay and thank you for your patience!

With deepest regards,
Fairspin Support Team
Up to a week, a deadline! i'll take that.


Quote
I am not " Trolling " you. This is my perspective to this scenario. Scam is a huge accusation. luckily , through your evidence,we can deduce what transpired between you and the other party. However, I can find reasons why you could be delayed. Since fairspin is currently looking into the situation, let us see how this problem will unfold itself.
 I'm not saying that you are wrong to report this event. You are right to do so. However, make sure you didn't constitute to the problem.
"Yes, thank you for your perspective, you seem truly neutral and unbiased."





Thank you. Let me reserve my comments. Enjoy your day!
copper member
Activity: 119
Merit: 17
Recieved this email from Fairspin:

Quote
Greatings,

Dear Player,

Please be advised that your win is in a last stage of review, and you will receive in answer in almost no time.
The answer could take up to a week; we're doing everything we can to get it done as quickly as possible!

We sincerely apologize for the delay and thank you for your patience!

With deepest regards,
Fairspin Support Team
Up to a week, a deadline! i'll take that.


Quote
I am not " Trolling " you. This is my perspective to this scenario. Scam is a huge accusation. luckily , through your evidence,we can deduce what transpired between you and the other party. However, I can find reasons why you could be delayed. Since fairspin is currently looking into the situation, let us see how this problem will unfold itself.
 I'm not saying that you are wrong to report this event. You are right to do so. However, make sure you didn't constitute to the problem.
"Yes, thank you for your perspective, you seem truly neutral and unbiased."

jr. member
Activity: 269
Merit: 4
Quote
Your first activity of depositing and withdrawing the same day is suspicious to me alone. . Most people won't withdraw everything so as to continue betting but we don't know your own side of the story.
Umm what? Withdrawing after winning 3 bets is suspicious? Also i didnt withdraw everything, i left ~5MBTC on the account. Then deposited again after i lost it.


Alright, let me keep that part aside. Please let us look at your response to fair spin support.

Fair spin support was modest, polite and straight to the point whereas your response to their reply was a bit rude, cruel and bias and saucy/ impudent. - This is suspicious to me!!!  

Considering they are holding his money hostage, he has every right to be a little rude after numerous delays. Besides, I did not find much cruelty or rudeness in his messages, but a bit of passive aggression and sarcasm, which I think is understandable. And, could you please explain why this is suspicious to you? What would you do in a similar situation?

If I were the owner of fair spin, I would teach you a lesson not to be impudent to people.

Fortunately, you are not a casino owner. And, if you ever own a service business, you will realize that customers are the ones who bring you profit, not your ego.



There is an old proverb He who holds all the cards dictate the game. Even if you are correct in an event, courtesy demands that you respect the person helping you even if it is their job. For goodness sake " Don't laugh at them or mock them with Sarcasm" How much is he demanding? Other people that are receiving much don't even behave that way for Christ sake! Even if you are laughing out loud where you stay, must you write it out there for someone who is helping you to resolve your problem?

It is true customers bring profit. I'm not disputing this. That's why we need to stress out the fact that we all need to play our role wholeheartedly and consider other people's emotions and feelings so as not to tamper with it weather you are a customer or owner.

Please, scam accusation is a serious thing.
hero member
Activity: 1456
Merit: 940
🇺🇦 Glory to Ukraine!
Quote
Your first activity of depositing and withdrawing the same day is suspicious to me alone. . Most people won't withdraw everything so as to continue betting but we don't know your own side of the story.
Umm what? Withdrawing after winning 3 bets is suspicious? Also i didnt withdraw everything, i left ~5MBTC on the account. Then deposited again after i lost it.


Alright, let me keep that part aside. Please let us look at your response to fair spin support.

Fair spin support was modest, polite and straight to the point whereas your response to their reply was a bit rude, cruel and bias and saucy/ impudent. - This is suspicious to me!!! 

Considering they are holding his money hostage, he has every right to be a little rude after numerous delays. Besides, I did not find much cruelty or rudeness in his messages, but a bit of passive aggression and sarcasm, which I think is understandable. And, could you please explain why this is suspicious to you? What would you do in a similar situation?

If I were the owner of fair spin, I would teach you a lesson not to be impudent to people.

Fortunately, you are not a casino owner. And, if you ever own a service business, you will realize that customers are the ones who bring you profit, not your ego.
jr. member
Activity: 269
Merit: 4
Quote
Your first activity of depositing and withdrawing the same day is suspicious to me alone. . Most people won't withdraw everything so as to continue betting but we don't know your own side of the story.
Umm what? Withdrawing after winning 3 bets is suspicious? Also i didnt withdraw everything, i left ~5MBTC on the account. Then deposited again after i lost it.


Alright, let me keep that part aside. Please let us look at your response to fair spin support.

Fair spin support was modest, polite and straight to the point whereas your response to their reply was a bit rude, cruel and bias and saucy/ impudent. - This is suspicious to me!!!  If I were the owner of fair spin, I would teach you a lesson not to be impudent to people.
Are you trolling me?

Quote
I just got the feedback from the support team. They will contact you shortly to explain the situation.
Yes, I'm waiting
Thank you


I am not " Trolling " you. This is my perspective to this scenario. Scam is a huge accusation. luckily , through your evidence,we can deduce what transpired between you and the other party. However, I can find reasons why you could be delayed. Since fairspin is currently looking into the situation, let us see how this problem will unfold itself.
 I'm not saying that you are wrong to report this event. You are right to do so. However, make sure you didn't constitute to the problem.
copper member
Activity: 210
Merit: 3
Quote
Your first activity of depositing and withdrawing the same day is suspicious to me alone. . Most people won't withdraw everything so as to continue betting but we don't know your own side of the story.
Umm what? Withdrawing after winning 3 bets is suspicious? Also i didnt withdraw everything, i left ~5MBTC on the account. Then deposited again after i lost it.

I just got the feedback from the support team. They will contact you shortly to explain the situation.
I would appreciate if after they contact you back you could revoke red flag. Unfortunately I am not the almighty and can solve all the problems instantly but Fairspin is not scam, definitely Smiley
Well --there would be no red flag or red trust in your account if you are actively addressing those questions. You must be active to solve problems since you are a representative here of your company, perhaps a first aid of the issue that may calm your users and not create a thread like this. So it means if OP did not create this thread which means you did not solve the issue?
It is an act of scam if you ignore their concerns, that is why they raise their problem here.

Did you read what I wrote above? The issue is in the process. Does it mean that we ignore our players? Seems like no
copper member
Activity: 119
Merit: 17
Quote
Your first activity of depositing and withdrawing the same day is suspicious to me alone. . Most people won't withdraw everything so as to continue betting but we don't know your own side of the story.
Umm what? Withdrawing after winning 3 bets is suspicious? Also i didnt withdraw everything, i left ~5MBTC on the account. Then deposited again after i lost it.


Alright, let me keep that part aside. Please let us look at your response to fair spin support.

Fair spin support was modest, polite and straight to the point whereas your response to their reply was a bit rude, cruel and bias and saucy/ impudent. - This is suspicious to me!!!  If I were the owner of fair spin, I would teach you a lesson not to be impudent to people.
Are you trolling me? Yes i was a bit rude, after they "politely" lied to my face. You are 100% correct.

Quote
I just got the feedback from the support team. They will contact you shortly to explain the situation.
Yes, I'm waiting
Thank you
jr. member
Activity: 269
Merit: 4
Quote
Your first activity of depositing and withdrawing the same day is suspicious to me alone. . Most people won't withdraw everything so as to continue betting but we don't know your own side of the story.
Umm what? Withdrawing after winning 3 bets is suspicious? Also i didnt withdraw everything, i left ~5MBTC on the account. Then deposited again after i lost it.


Alright, let me keep that part aside. Please let us look at your response to fair spin support.

Fair spin support was modest, polite and straight to the point whereas your response to their reply was a bit rude, cruel and bias and saucy/ impudent. - This is suspicious to me!!!  If I were the owner of fair spin, I would teach you a lesson not to be impudent to people.
sr. member
Activity: 1932
Merit: 442
Eloncoin.org - Mars, here we come!
Quote
Your first activity of depositing and withdrawing the same day is suspicious to me alone. . Most people won't withdraw everything so as to continue betting but we don't know your own side of the story.
Umm what? Withdrawing after winning 3 bets is suspicious? Also i didnt withdraw everything, i left ~5MBTC on the account. Then deposited again after i lost it.

I just got the feedback from the support team. They will contact you shortly to explain the situation.
I would appreciate if after they contact you back you could revoke red flag. Unfortunately I am not the almighty and can solve all the problems instantly but Fairspin is not scam, definitely Smiley
Well --there would be no red flag or red trust in your account if you are actively addressing those questions. You must be active to solve problems since you are a representative here of your company, perhaps a first aid of the issue that may calm your users and not create a thread like this. So it means if OP did not create this thread which means you did not solve the issue?
It is an act of scam if you ignore their concerns, that is why they raise their problem here.
copper member
Activity: 210
Merit: 3
Quote
Your first activity of depositing and withdrawing the same day is suspicious to me alone. . Most people won't withdraw everything so as to continue betting but we don't know your own side of the story.
Umm what? Withdrawing after winning 3 bets is suspicious? Also i didnt withdraw everything, i left ~5MBTC on the account. Then deposited again after i lost it.

I just got the feedback from the support team. They will contact you shortly to explain the situation.
I would appreciate if after they contact you back you could revoke red flag. Unfortunately I am not the almighty and can solve all the problems instantly but Fairspin is not scam, definitely Smiley
sr. member
Activity: 280
Merit: 259
https://bitcoincleanup.com #EndTheFUD
- Your first activity of depositing and withdrawing the same day is suspicious to me alone. . Most people won't withdraw everything so as to continue betting but we don't know your own side of the story.


Why it's smell suspicious? Personally, I never left a single Satoshi on gambling website until it's not enough to withdraw. I don't play on fair spin, But where ever I play, I deposit and withdraw in a few hours. I don't have to wait six hours or a day.

Quote
From my perspective, fair spinn is not a scam!
We don't see that here.

Quote
You were paid before, you could be paid again. Just wait!

When? They paid today doesn't mean they will pay tomorrow. I would wait for more than one day for a withdrawal. While this casino claims they need 5 working days. But, this guy waiting for 20+ days.

Fair spin should be here without commenting with alt accounts. Stop posting bullshit.
hero member
Activity: 952
Merit: 662
Your first activity of depositing and withdrawing the same day is suspicious to me alone.
Did you mean if a gambler make money from a casino, it's suspicious? lol. Interesting take while you're not a fairspin team who can check his activity, if this gambler is an abuser and broke their rules, then the fairspin representative will explain it.
copper member
Activity: 210
Merit: 3
Can you plz DM me your email registered on Fairspin. It will help me find your case
User 'Fairspin' has not chosen to allow messages from newbies. You should post in their relevant thread to remind them to enable this setting.

My nickname is: player_438749

Quote
We never ignore our players
Well, you definitely ignore "newbies", JK.  Wink

unfortunately, we had lots of scam messages in the beginning.

copper member
Activity: 119
Merit: 17
Quote
Your first activity of depositing and withdrawing the same day is suspicious to me alone. . Most people won't withdraw everything so as to continue betting but we don't know your own side of the story.
Umm what? Withdrawing after winning 3 bets is suspicious? Also i didnt withdraw everything, i left ~5MBTC on the account. Then deposited again after i lost it.
jr. member
Activity: 269
Merit: 4
This is completely Bullshit from fairspin.io

Casinos often force players to play more and lose their funds.
I am quoting for image visibility.
Quote
Transaction History



Support Response:



KYC Approved



Their Suggestion to Continue Betting:




Is it only me checking this withdrawal screenshot? Why won't there be any suspicion?

- You deposited on the 13 and withdrew on the same day double your deposit

- You then deposited twice on two separate occasions,which is ok then requested for another withdrawal about one month later-

- Your first activity of depositing and withdrawing the same day is suspicious to me alone. . Most people won't withdraw everything so as to continue betting but we don't know your own side of the story.
- Also, we don't even know your mode of activity in this site that made you to be flagged.

If I can detect just this, what of a full system algorithm that detect fraud/ suspicious activities?

My advice is to wait for the result of their investigation. If you are clean or blameless, you will be paid again.

From my perspective, fairspin is not a scam!

You were paid before, you could be paid again. Just wait!

copper member
Activity: 119
Merit: 17
Can you plz DM me your email registered on Fairspin. It will help me find your case
User 'Fairspin' has not chosen to allow messages from newbies. You should post in their relevant thread to remind them to enable this setting.

My nickname is: player_438749

Quote
We never ignore our players
Well, you definitely ignore "newbies", JK.  Wink
copper member
Activity: 210
Merit: 3
User 'Fairspin' has not chosen to allow messages from newbies. You should post in their relevant thread to remind them to enable this setting.
I have send a message to Fairspin about this case, so we're only need to wait their reaction to this accusation. There's no more excuse since you have posted in their thread and I have send a message to them, obviously they will know this accusation. If they still not giving any respond and keep bumping their thread, they're don't have a good indication to look in this accusation then.

Yesterday, they posted an update on their ANN thread, but they failed to address this accusation or legitimate questions posted there by other members. They ought to take customer support seriously.
Flag supported for now.


All the massages appeared in the ANN today, probably they were on pre-moderation
We never ignore our players
copper member
Activity: 210
Merit: 3
Can you plz DM me your email registered on Fairspin. It will help me find your case
copper member
Activity: 119
Merit: 17
User 'Fairspin' has not chosen to allow messages from newbies. You should post in their relevant thread to remind them to enable this setting.
I have send a message to Fairspin about this case, so we're only need to wait their reaction to this accusation. There's no more excuse since you have posted in their thread and I have send a message to them, obviously they will know this accusation. If they still not giving any respond and keep bumping their thread, they're don't have a good indication to look in this accusation then.

Yesterday, they posted an update on their ANN thread, but they failed to address this accusation or legitimate questions posted there by other members. They ought to take customer support seriously.
Flag supported for now.


the accusation was forwarded to the support and management team. I need some time to find out what the problem is.
Thank you! I would like to know a specific date when this security check will end.
copper member
Activity: 210
Merit: 3
User 'Fairspin' has not chosen to allow messages from newbies. You should post in their relevant thread to remind them to enable this setting.
I have send a message to Fairspin about this case, so we're only need to wait their reaction to this accusation. There's no more excuse since you have posted in their thread and I have send a message to them, obviously they will know this accusation. If they still not giving any respond and keep bumping their thread, they're don't have a good indication to look in this accusation then.

Yesterday, they posted an update on their ANN thread, but they failed to address this accusation or legitimate questions posted there by other members. They ought to take customer support seriously.
Flag supported for now.


the accusation was forwarded to the support and management team. I need some time to find out what the problem is.
legendary
Activity: 1624
Merit: 2594
Top Crypto Casino
User 'Fairspin' has not chosen to allow messages from newbies. You should post in their relevant thread to remind them to enable this setting.
I have send a message to Fairspin about this case, so we're only need to wait their reaction to this accusation. There's no more excuse since you have posted in their thread and I have send a message to them, obviously they will know this accusation. If they still not giving any respond and keep bumping their thread, they're don't have a good indication to look in this accusation then.

Yesterday, they posted an update on their ANN thread, but they failed to address this accusation or legitimate questions posted there by other members. They ought to take customer support seriously.
Flag supported for now.
hero member
Activity: 1148
Merit: 796
User 'Fairspin' has not chosen to allow messages from newbies. You should post in their relevant thread to remind them to enable this setting.
I have send a message to Fairspin about this case, so we're only need to wait their reaction to this accusation. There's no more excuse since you have posted in their thread and I have send a message to them, obviously they will know this accusation. If they still not giving any respond and keep bumping their thread, they're don't have a good indication to look in this accusation then.
copper member
Activity: 119
Merit: 17
Quote
Try sending a PM to the Fairspin casino representative on the forum. You posted in their ANN, but just in case they are completely retarded or have eyes in the back of their heads, send them a PM making them aware of this scam accusation and the fact that they have been red-tagged because of the way they are (not) handling this case.
User 'Fairspin' has not chosen to allow messages from newbies. You should post in their relevant thread to remind them to enable this setting.
legendary
Activity: 2730
Merit: 7065
Do you mean that they are late or slow in responding?
I was thinking more along the lines of bot-like activity. They come online just to bump the thread and post some new announcement. I just looked through the thread a bit to check their behavior and although most of their recent posts are just announcements and new updates, they do take the time to respond to questions and comments made by other users from time to time. There is no reasons for me to believe they haven't seen OP's posts about his withdrawal problem.
legendary
Activity: 1372
Merit: 2017
Flag supported

I've also supported the flag.

Try sending a PM to the Fairspin casino representative on the forum. You posted in their ANN, but just in case they are completely retarded or have eyes in the back of their heads, send them a PM making them aware of this scam accusation and the fact that they have been red-tagged because of the way they are (not) handling this case.

Do you mean that they are late or slow in responding? It sounds to me like thinking in another language and translating literally into English.
legendary
Activity: 2730
Merit: 7065
"it is expected to be done within the next couple of weeks"
"these security checks are being handled by the sport betting providers internal team"
https://gyazo.com/afefcbd0111828865599c3e07b0bb9e2
I guess you have no other choice than to wait for those couple of weeks to pass. "Couple of weeks" can mean anything. 2 weeks but also 10 weeks. I have had withdrawals be checked and usually it takes a couple of hours to a day. Never seen something like a month of doing security checks.   

Try sending a PM to the Fairspin casino representative on the forum. You posted in their ANN, but just in case they are completely retarded or have eyes in the back of their heads, send them a PM making them aware of this scam accusation and the fact that they have been red-tagged because of the way they are (not) handling this case.
legendary
Activity: 1456
Merit: 5874
light_warrior ... 🕯️
This is valid accusation and I support it, I already leave negative tag and flagged their account, anyone can support it here https://bitcointalk.org/index.php?action=trust;flag=2978
Flag supported
sr. member
Activity: 2422
Merit: 357
This online gambling casino now is on the red flag, --should be avoided.

I don't see any flag. Only a neutral tag by icopress to be completed.
Well, the red flag that what I mean was that it should be avoided, that's action shows not to be trusted.
They ignored it instead of looking for a solution.
The other red flag is that, their representative is still not here posting their side and that can conclude this site for that red flag. I wonder why it took days for that withdrawal and without even a help from the support. That can be address in just a week and yet almost a month now. I see their representative still active on posting, I hope to see their explanation here because if not, there will be a trust issue here and yes this is a big red flag for me.
sr. member
Activity: 1932
Merit: 442
Eloncoin.org - Mars, here we come!
This online gambling casino now is on the red flag, --should be avoided.

I don't see any flag. Only a neutral tag by icopress to be completed.
Well, the red flag that what I mean was that it should be avoided, that's action shows not to be trusted.
They ignored it instead of looking for a solution.
copper member
Activity: 119
Merit: 17
Based on the screenshot you provided, I can see that you have withdrawn from Fairspin in the past. Did you change anything in your gaming habits that could make the suspicious? The use of VPN, multiple accounts, accessing the site from a different country? Did you maybe play any new games from a provider that restricts players from your country?
No, but i started betting more, I made the first withdrawal after winning my first three bets.

Quote
I see that they ignored you in their ANN thread. Try asking the support to point you to the rule in their TOS that explains how long they have the right to hold your funds due to "security" or other checks, and when a final decision has to be made?
I tried:
"it is expected to be done within the next couple of weeks"
"these security checks are being handled by the sport betting providers internal team"
https://gyazo.com/afefcbd0111828865599c3e07b0bb9e2

The part about sport betting provider is weird because Fairspin and Roobet use the same provider.
I use both sites and my bet histories are very similar, yet my Roobet withdrawals take ~20seconds(Not +20 days).
hero member
Activity: 1876
Merit: 721
Top Crypto Casino
Withdrawal from a crypto casino will take 5 days which may surprise. Well, the auction takes 5 days for the withdrawal to be successful, but the incident of op shows that his withdrawal is not complete after 20 days. Representatives from fairspin.io are in this forum, so I'm waiting to see what they reply and how to resolve this issue. OP's data shows that this allegation is valid and should be resolved expeditiously.
hero member
Activity: 1148
Merit: 796
This is valid accusation and I support it, I already leave negative tag and flagged their account, anyone can support it here https://bitcointalk.org/index.php?action=trust;flag=2978

They're lying the security check will take up to 5 working days, while you're already wait for 21 days and it doesn't make sense they're suggest you to keep playing on their site in order to boost up your withdrawal issues. I think they want you to lose because they're don't want to pay your winning, it's shame how they can't pay 39.57 mBTC or $1194 while they mention in their twitter there's several gamblers won over $10K.

Quote
TOP-5 Winnings of this week!
💲0,54x11228→$5614 in Big Bamboo
💲21x589→$12367 in Jammin Jars 2
💲20x462→$9248 in Katmandu Gold
💲10x412→$4126 in North Guardians
💲43x248→$10670 in Garuda Gems
https://twitter.com/fairspin_info/status/1532753983231516673?cxt=HHwWgoCjqY_ot8UqAAAA
legendary
Activity: 1624
Merit: 2594
Top Crypto Casino
June 09, 2022, 05:22:26 AM
#9
They also recommended to me that i should continue betting, so they could finish their "security check" faster? WHAT? This doesnt make any sense.
https://gyazo.com/9c4d044ae95028f143712e38d7f805e2
I don't know how trustworthy they are but this feels bullshit. how does your betting help their security check? if they have an explanation on why your betting would help finish their security check faster, I hope they explain it. at the moment I agree with AnotherAlt, no offence to fairspin, but it feels like they want you to play more in order to lose your funds.

Yes, it sounds like a bunch of bullshit. As much as I understand that casinos want their customers to keep gambling instead of withdrawing their money, asking the player to wager more just to speed up the security check is absurd and utter nonsense. Also, the casino's security check took a long time, which shouldn't happen at a casino that values its customers. That's very suspicious and worrying.
legendary
Activity: 1372
Merit: 2017
June 09, 2022, 05:21:37 AM
#8
This online gambling casino now is on the red flag, --should be avoided.

I don't see any flag. Only a neutral tag by icopress to be completed.
legendary
Activity: 2730
Merit: 7065
June 09, 2022, 05:18:29 AM
#7
Based on the screenshot you provided, I can see that you have withdrawn from Fairspin in the past. Did you change anything in your gaming habits that could make the suspicious? The use of VPN, multiple accounts, accessing the site from a different country? Did you maybe play any new games from a provider that restricts players from your country?

I see that they ignored you in their ANN thread. Try asking the support to point you to the rule in their TOS that explains how long they have the right to hold your funds due to "security" or other checks, and when a final decision has to be made?
hero member
Activity: 1120
Merit: 554
🇵🇭
June 09, 2022, 05:09:24 AM
#6
Up to 5 working days in crypto casino withdrawal is sucks. This isnan obvious holding of funds for user to possible loss there balance while playing. I thought Fairspin is better than this but the screenshot provided by OP only proves how poor there services. How come ypu will hold withdrawal and suggest user to ply more to make it faster. This is bullcrap and worst if the upper management is the one giving the call for the support action to the issue. Maybe they have limited funds on there bankroll right now.
sr. member
Activity: 1932
Merit: 442
Eloncoin.org - Mars, here we come!
June 09, 2022, 04:42:42 AM
#6
[snip]
Does fairspin.io have a representative on the forum who can come to clarify things?
Well, I believe only the OP on their ANN thread. [ https://bitcointalksearch.org/user/fairspin-3409394 ]
They are unprofessional, they don't even give respond to their ANN thread for further explanation regarding their side.
This online gambling casino now is on the red flag, --should be avoided.
legendary
Activity: 1372
Merit: 2017
June 09, 2022, 04:19:52 AM
#5
It also sounds like bullshit to me. Does fairspin.io have a representative on the forum who can come to clarify things?

Casinos know that by delaying withdrawals there are many people who do not resist the temptation to bet and end up losing. Some regulated fiat casinos also use some rule like that you cannot withdraw before 24 hours from your last deposit in this respect, but not with the degree of arbitrariness of this case.

At the end of the day, I don't know why they use these ploys because I'm sure that people who have self-control problems, even if you let them withdraw quickly, with instant deposits many will re-deposit and lose.

All you are doing is making yourself look bad in the eyes of your custom base.
hero member
Activity: 2156
Merit: 803
Top Crypto Casino
June 09, 2022, 03:52:45 AM
#4
They also recommended to me that i should continue betting, so they could finish their "security check" faster? WHAT? This doesnt make any sense.
https://gyazo.com/9c4d044ae95028f143712e38d7f805e2
I don't know how trustworthy they are but this feels bullshit. how does your betting help their security check? if they have an explanation on why your betting would help finish their security check faster, I hope they explain it. at the moment I agree with AnotherAlt, no offence to fairspin, but it feels like they want you to play more in order to lose your funds.
It really doesn't make any sense! After all he is a KYC completed user who is asking for his funds. Such a delay need to be looked into by the fairspin team. They already have an ID here and they should use it to respond on this thread.
legendary
Activity: 2436
Merit: 1104
June 08, 2022, 04:49:06 PM
#3
They also recommended to me that i should continue betting, so they could finish their "security check" faster? WHAT? This doesnt make any sense.
https://gyazo.com/9c4d044ae95028f143712e38d7f805e2
I don't know how trustworthy they are but this feels bullshit. how does your betting help their security check? if they have an explanation on why your betting would help finish their security check faster, I hope they explain it. at the moment I agree with AnotherAlt, no offence to fairspin, but it feels like they want you to play more in order to lose your funds.
sr. member
Activity: 280
Merit: 259
https://bitcoincleanup.com #EndTheFUD
June 07, 2022, 11:04:32 PM
#2
This is completely Bullshit from fairspin.io

Casinos often force players to play more and lose their funds.
I am quoting for image visibility.
Quote
Transaction History



Support Response:



KYC Approved



Their Suggestion to Continue Betting:


copper member
Activity: 119
Merit: 17
June 07, 2022, 10:14:58 PM
#1
SOLVED

What happened:: My withdrawal has been pending for 23 days.

Scammers Profile Link: https://bitcointalksearch.org/user/fairspin-3409394

Reference Link: https://bitcointalksearch.org/topic/fairspinio-blockchain-casino-to-play-earn-5371779
Amount Scammed: 39.57MBTC(20 in withdrawal, and 19.57 stuck on the account)
Payment Method: Litecoin Deposit
Proof of Payment: https://live.blockcypher.com/ltc/tx/cff6815f08120e483aa49bb2fcf4d4ccf00d136f6e95467a20686cf6487334ef/
TRANSACTION HISTORY:
PM/Chat Logs: They lied to me about withdrawals taking up to 5 business days(May 25th) https://gyazo.com/5dab05b077081771b558f27ce37ff2dc
Now its been 20 days and still no timeframe(June 8th) https://gyazo.com/e31ca06ee9e285c090eceeaf99e8f620

Additional Notes: My account is fully KYCd proof: https://gyazo.com/f0e9b2a267b7dbd10a536ca2ba4c8c0b

They also recommended to me that i should continue betting, so they could finish their "security check" faster? WHAT? This doesnt make any sense.
https://gyazo.com/9c4d044ae95028f143712e38d7f805e2
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