Author

Topic: [FIXED]i got scammed by "shapeshift.io" and bestchange.com can't be trusted (Read 903 times)

sr. member
Activity: 306
Merit: 250
Maybe shapeshift.io email are flooded with tons of customers emails, but at least they fixed your problem.
newbie
Activity: 14
Merit: 0
Hello,
Finally they finished the exchange
they didn't send me any message or reply to any ticket!!
they just ignored everything for 6 days !
i don't know is this people understand the idea of support system , do they have support at all ?

anyway i'm happy that my money is here
thanks alot everyone for the suggestion and tips

i <3 u all
hero member
Activity: 938
Merit: 502
It is fixed now right? Maybe change the title now?
newbie
Activity: 14
Merit: 0
Where do you get your BTC address from? It might be possible that you copied your address wrongly, just a possibility, or your address requires some deposit fee and it may have caused some trouble when the BTC was sent.

Do you mind telling more details about your wallet address? (Exchange site, online wallet... etc)
of course
i'm using block.io for both litecoin and bitcoin
check :https://block.io/

block.io is really secure and i had no issue with it in the past !
i did many exchanges from litecoin to bitcoin using other exchanges with no issue !

you can check my address on the order https://shapeshift.io/#/status/4d4c2e03-87c7-461a-b0e8-ea1b5cdd1c47
it's :3JM51zK1QM9sqHkD1jysBmdAamoDPXJNLr


Now i sent to myself 0.1 btc and it worked
check : https://blockchain.info/address/3JM51zK1QM9sqHkD1jysBmdAamoDPXJNLr

so it shouldn't be an issue for them to exchange 44ltc and send them!!
hero member
Activity: 798
Merit: 503
Where do you get your BTC address from? It might be possible that you copied your address wrongly, just a possibility, or your address requires some deposit fee and it may have caused some trouble when the BTC was sent.

Do you mind telling more details about your wallet address? (Exchange site, online wallet... etc)
newbie
Activity: 14
Merit: 0
Shapeshift is definitely a legit company and they have dealt with way more than 44 litecoins in the past. In fact their average daily volume is counted in hundreds and thousands of bitcoins, not a few bitcoins. It could be an error with their bitcoin wallet, i'm not sure how they would send you a false blockchain tx id though, maybe it's a bug or something that they don't know about.

What I suggest you do:

1. Wait patiently for your request to be handled. Trust me, they will handle it eventually.
2. PM their forum account: https://bitcointalksearch.org/user/shapeshiftio-314825
3. Comment on their announcement thread.

There is just so many bitcoin public personalities out there involved with shapeshift.io, they wouldn't risk their reputation for a measly 44 LTC. Chill out. Bestchange is simply a platform for you to find the best exchanger available, and shapeshift i'd say is one of the most trusted. They've done nothing wrong.
Hello bro , thanks for your reply
i messaged them on their profile but nothing !

many people tell me they are legit company but what is happening here?

maybe they don't have support?
 *then why they have support system !!!

maybe their support don't understand the errors and can't solve issues ?
 *what they are doing in money exchange website ?

maybe their system is full automatic and they can't deal with errors or they don't have permission ?
 *then they  contact someone with permission  to manually send ?

my situation is really bad 7-8 days with no pocket  money
the eid al fatter (Muslim Christmas ) passed and i didn't buy anything or go anywhere .


hero member
Activity: 1526
Merit: 596
OP is definitely telling the truth. From reference link I copied BTC address; checking on blockchain

https://blockchain.info/address/3JM51zK1QM9sqHkD1jysBmdAamoDPXJNLr

No transactions! This is theft. Return address is irrelevant because reference link says, successfully exchanged!

Let's not use Shapeshift until resolved, their system must have a problem!

OP - they have good reputation, don't be too worried  Smiley
thanks a lot bro for your reply
it's just it's now 5-6 days!
no reply on tickets/email/facebook nothing!
i needed this money so hard at that time. Embarrassed

i hop their system have problem too
but why they ignore me?

Shapeshift is definitely a legit company and they have dealt with way more than 44 litecoins in the past. In fact their average daily volume is counted in hundreds and thousands of bitcoins, not a few bitcoins. It could be an error with their bitcoin wallet, i'm not sure how they would send you a false blockchain tx id though, maybe it's a bug or something that they don't know about.

What I suggest you do:

1. Wait patiently for your request to be handled. Trust me, they will handle it eventually.
2. PM their forum account: https://bitcointalksearch.org/user/shapeshiftio-314825
3. Comment on their announcement thread.

There is just so many bitcoin public personalities out there involved with shapeshift.io, they wouldn't risk their reputation for a measly 44 LTC. Chill out. Bestchange is simply a platform for you to find the best exchanger available, and shapeshift i'd say is one of the most trusted. They've done nothing wrong.
newbie
Activity: 14
Merit: 0
OP is definitely telling the truth. From reference link I copied BTC address; checking on blockchain

https://blockchain.info/address/3JM51zK1QM9sqHkD1jysBmdAamoDPXJNLr

No transactions! This is theft. Return address is irrelevant because reference link says, successfully exchanged!

Let's not use Shapeshift until resolved, their system must have a problem!

OP - they have good reputation, don't be too worried  Smiley
thanks a lot bro for your reply
it's just it's now 5-6 days!
no reply on tickets/email/facebook nothing!
i needed this money so hard at that time. Embarrassed

i hop their system have problem too
but why they ignore me?
legendary
Activity: 1372
Merit: 1014
OP is definitely telling the truth. From reference link I copied BTC address; checking on blockchain

https://blockchain.info/address/3JM51zK1QM9sqHkD1jysBmdAamoDPXJNLr

No transactions! This is theft. Return address is irrelevant because reference link says, successfully exchanged!

Let's not use Shapeshift until resolved, their system must have a problem!

OP - they have good reputation, don't be too worried  Smiley
newbie
Activity: 14
Merit: 0
they just keep ignoring everything for 5 days now!!!
ignoring my facebook
ignoring my tickets
ignoring my emails
ignoring even threads on bitcoin talk!

what is happening ? why nothing working did i just lost 44 ltc?
holy shit , this is the first time i got scammed Sad
feelsbadman
can anyone tell me how to mark them as scam in bitcointalk?
hero member
Activity: 938
Merit: 502
Shapeshift.io is Erik Voorhees site. I sincerely doubt he would mess up his long-standing reputation over 44 LTC. Give it a little while it should be fixed.
hero member
Activity: 560
Merit: 509
I prefer Zakir over Muhammed when mentioning me!
i send them messages everywhere!
no reply at all
- just auto facebook message


can mods in this forum reply and tell me what to do ?
and what will happend if they didn't reply ?
they will ban them? or at least mark them?

Wait for 4-5 days and if they still don't reply, then better forget about your LTC.

Bitcointalk mods/staffs don't deal with Bitcoin services other than what they are involved in. Also, there is no ban for scammers. There are DefaultTrust users, who will give negative trust to ShapeShift account if it's not solved properly.
newbie
Activity: 14
Merit: 0
i send them messages everywhere!
no reply at all
- just auto facebook message
can mods in this forum reply and tell me what to do ?
and what will happend if they didn't reply ?
they will ban them? or at least mark them?
newbie
Activity: 14
Merit: 0
Hello bro
thanks for reply
i sent them thread url and told them to please check
i hop they check and reply !
sr. member
Activity: 308
Merit: 250
Not sure you are aware of the shapeshift.io Announcement thread here in bitcointalk: https://bitcointalksearch.org/topic/shapeshiftio-instant-coin-exchange-no-account-needed-717973 and the their account https://bitcointalksearch.org/user/shapeshiftio-314825
Try contacting them with reference of your grievance and this thread with them and get it resolved soon.
hero member
Activity: 924
Merit: 1001
I think much better to wait more days i think 4 or 5 days if they are still not reply this site confirm scam. Since you already wait for 3 days you need to wait more 4-5 days if they didn't reply anything the owner can be receive negative trust here on forum ..
The account last active June 24, 2017, 01:25:42 PM
So we will see if they will be online after end of 4 to 5 days and should pm him to resolve the issue .. 
You can contact other DT here to give negative trust but they always need to confirm first after they online..
newbie
Activity: 14
Merit: 0

yes bro !
many times ,it's like talking to a dead (or fake) support system !
no reply no message ! nothing !
i contacted them via facebook too!!!
hero member
Activity: 560
Merit: 509
I prefer Zakir over Muhammed when mentioning me!
newbie
Activity: 14
Merit: 0
What happened::
in the past days i was short in cash for eid (eid is like muslim christmas)
so i decided to exchange some of my holds in litecoin to bitcoin and trade it with some local exchangers
so i checked bestchanger.com (i usually check it ) to get one good exchanger from litecoin to bitcoin and i got website called shapeshift
so before 3 days from now  i made an exchange in shapeshift.io of (44) Litecoin to Bitcoin and it did not complete it !!
they just give me a fake txid (i haven no idea what is going on)

Scammers Profile Link:
his main thread is https://bitcointalksearch.org/topic/shapeshiftio-instant-coin-exchange-no-account-needed-717973 (i found it from google search)
account https://bitcointalksearch.org/user/shapeshiftio-314825

Reference Link:
exchange : https://shapeshift.io/#/status/4d4c2e03-87c7-461a-b0e8-ea1b5cdd1c47 (pic : http://prntscr.com/fohi85)
sent 44 ltc to LNRdTp51X5arBhLHkBTqQCzur1zvKSCzad (check https://live.blockcypher.com/ltc/address/LNRdTp51X5arBhLHkBTqQCzur1zvKSCzad)

Amount Scammed: 44 Litcoin
Payment Method: I sent via Litecoin
Proof of Payment: https://live.blockcypher.com/ltc/tx/1dfd118e66560b748c099bfcb3e3880d865a07feb8595219473930a896dc6611/
PM/Chat Logs: I sent them many ticket but no reply at all!!

Additional Notes:
about bestchange.com
hey marked shapeshift.io as unavailable -AFTER GOD KNOW HOW MANY PEOPLE LOST THEIR MONEY-
URL : https://www.bestchange.com/shapeshift-exchanger.html (pic : http://prntscr.com/fohlkx)
don't these people check website before adding them ? is this ok  to lose 44 litecoin because i trust bestchange and looked for good price?

i hop someone could help me ? or tell me what to do ?
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