Topic: FORTUNEJACK SHADY/SCAMMY BEHAVIOUR. WATCH OUT GUYS (Read 573 times)

The only way to proof this, It's to have some backup data from old data timeline. While showing (TOS) there is no KYC mention on their Term & Service, most casino especially (Centralized Casino) web based is always required KYC (It's stated in their term & service) but we still can play without KYC. IMO, a little bit tricky about bonus these one is always show up to avoid people abused or casino buy some times to hoping the user will keep gambling and make the balance losing during their check.

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From my perspective, just take these as experience for never take any bonus. In gambling is always good playing with RAW balance without bonus, while you can easily to withdraw anytime without these bs came out from nowhere.

I been playing on Roobet, BK8, Rollbit, Duelbit, Stake, FJ, etc. Almost my experience, playing them without (KYC) even they're mentioned KYC in their term & service. My biggest things to avoid any bonus, and only join any contest on BTT like (Slot Multiplier, Point, etc) not deposit promotion.

But KYC is to be expected from any centralized service, no? That shouldn't be taken against the casino because they're merely doing their jobs of checking if their service is safe from being used as a "mixer". KYC is probably the easiest and most efficient way to do it. But if there's a better solution, and if that solution could prove that you "are you" without giving up any private information, then definitely use that. But what solution is "that"?

I think we should agree here that those sweet words written on their promotional email is just a marketing props right? I’m not supporting the way casino done their KYC but I’m already grow a thick skin on accepting KYC and arguing with them no matter how unfair it is for us as player will not gonna make change their stand because of their written ToS.



They usually ignored question like this because just like what I’ve said on my previous post. It’s written on their ToS that they might ask KYC in the future. They are leaving the responsibility to user on reading the ToS which I didn’t like either.

Casino should notify all the players in a form of email or notification on the casino about this specific changes before they implement it on their ToS. Only Stake is the only casino that I knew that has a notification that will pop to your screen when you first time open your account while there’s an update with their ToS.

This case that you experienced is not isolated with Fortunejack alone. You can experience this too on other centralized casino. Sorry for your loss men.

Created my account there maybe  a decade ago or so and those times there was no KYC shit, then their ToS changed during time ( I get that) but they nver felt the need to know my details....then , as you can see in my opening post, they even go so far as to write "Our lobby just hasn't been the same without you" offering the free balance only to then ultimately exercise the right established in the ToS to undergo the KYC procedure for a laughable withdrawal amount of the same amount as my deposit (so not to say that I won their money).

Why they didn't need to know who I was when I deposited?

Asking you now because when I asked them in their ann thread


but I was blissfully ignored.

I think what you need to understand is that those mails are just mere marketing strategies geared towards luring people to gamble on such casino, as they are never a guarantee you may win if you join. So it's left for you as a gambler to trade with caution whenever you have to come across any of such mails. Thank you

Sneaky is understatement since this outcome is written on the ToS. This is only sounds sneaky if you don’t read the ToS. It’s really logically unfair for players but that doesn’t matter cause you agree on it the moment you create an account to the casino.

Besides, most of the casino will ask you a surprised KYC in unexpected time regardless the time you spend in the casino. This is the cons for those privacy seeker gambler that still play in a centralized casino.

In this case Scam is an overstatement yes, but you can call it sneaky dirty behavior. People are better off if this casino didn’t exist at all, other options in general are way better (maybe with exception of 1xbit)

Indeed! After this mess started and I answered am not going to KYC I received yet another of those email telling me


Nope but you gave me a good suggestion, going to link this thread in their main thread, even if it is self moderated I don't think they are going to delete it.
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I mostly agree with you that "scam" is an overstatement for these circumstances but what makes me think it is done on purpose is the way they lured me into depositing and the amount involved : have you considered they might do that for a high number of users?
I'll throw out some numbers at random: taking as a reference their number of followers on Twitter, which is +32K, and assuming that a percentage of 1% ( keeping it vey low imo)  could find themselves in the same situation as me, we have that 3200 users  x 50$ make a total of $16000.

Have there been unresolved issues that the casino was proven to actually have stolen money from its users? Because if the casino truly is stealing money from their users, and truly is shady/scammy, then this is not a BitcoinTalk community issue anymore. It should be a real issue with the license provider and the government entities that should handle the situation.

To play the devil's advocate, it's also very easy for many users in the forum to spread FUD against any service or for the competing service to attack their competitors through the forum.

I mean about the promos and emails, they're normal. But if it's about the KYC, you're right that the higher one requires to provide source of income but the latter option is easy to justify wherever his fund came from. So, I just want to be clear that the normal process I am talking about isn't about the KYC process but it's the promos and the sending of newsletters, etc, giveaways from them because I keep on receiving them as well. But it's true about the $50 deposit and they asked for KYC, it's just too much but there's the option that he can do better and easier about providing where that money came from or the proof of it.

Alright guys

I been off from Bitcointalk for i think 2 years
And FortuneJack is still getting accused Shady/Scammy lol

Seems like they indeed have a problem then
It's not the first time they are getting accused (Of course i can't prove anything because i deposit, i loss, so i didn't face withdrawal issue because i have $0 to withdraw lmao)

If a website get accused with issue recently, they may have CS issue or etc
But if they get accused since 5/6 years ago and still getting accused until now
I am sorry
People should start to stay away from this site.

You're right, and although users like OP have the right to be concerned, I also believe that the casino is not scamming the community. BUT they should make those terms behind the bonus more accessible and more visible for everyone to read to avoid an emotional/dramatic reaction such as OP.

Plus KYC is the right of any casino to protect themselves against those people who will abuse the bonus, but to ask for source of funds is sort of abusive towards the user's trust on the service.

Sadly, providing proof to back their KYC requirements is not part of their ToS because they clearly mention this on their ToS. Fortunejack is also too big casino to prevent withdrawal of 50$ using KYC. Probably the fact that the account becomes dormant for a long time then suddenly awaken and issue a withdraw is the reason for their KYC implementation since fortunejack is already imposing KYC to the majority of their users AFAIK.

As I mentioned already previously. This is not a shady/scammy behavior but rather too much unnecessary security for a mere amount of money involved.

They might have a right to ask these details according to their terms and conditions but it is completely unreasonable to do it as a way to prevent users from cashing out their earnings. If they have a reason to believe your deposit came from an illicit source then they should provide some evidence of this. It's hard to justify invading someone's privacy for an amount that is equivalent to pocket change. It's a bad look for them to be treating customers this way.

This is not the normal process of casino KYC. This is higher level of KYC to provide source of income to justify your deposit. It just odd that they apply this kind of higher level of verification for a mere 50$ which is supposed to be use on higher amount of deposit. Anyone can afford 50$ with their salary only while the main purpose of KYC is to counter money laundering which doesn’t make sense on this amount and frequency of his deposit.

Normal KYC process is just ID and Selfie verification to know their customer well with 50$ deposit. I never encounter a casino that ask me proof of income even though I’m playing more than 2K of deposits to different casino. This level of KYC is dedicated to whale players that often deposit and withdraw funds in the casino.

That's a normal process, I've been using them for a long time and then stopped then so same as you, I receive these emails but I know what they are up to. It's a promo and you'll definitely be enticed if you rely on these marketing brochures that they're sending through their promotional emails. The requirements for sure are going to be there and that's to be expected. I understand your frustration with a small amount that you've been asked to provide KYC OR the verification where's the source of the funds. I think that if you have just explained where it came from providing with proofs, that would be fine already and it won't make you disappointed. But most of us don't want to provide these requirements, so that's it.

Non KYC casino is quickly becoming a non existent thing. At some point all casinos will be a KYC thing, governments just won't stop meddling as they want their slice although I'm not sure why they deserve their slice.

Like I have already said, I would likely be more ok with a casino just needing my name and country of residence for tax purposes or whatever. It's when they want more then that I would have an issue. Look at how many times sites have been hacked. Giving them your info doesn't mean 100% safe. I'd rather not chance it.

They have an excuse that this is happening when their legal team takes over or when they think something is suspicious, and legal team is separate entity from FJ if I understand correctly.
I know most casinos can ask for kyc but players have to think really good when they are going to send documents and for what amount of money.
And whenever I receive email with offers from anyone I mostly ignore them for safety.

Then people should just use a non-KYC casino, knowing this is a highly reputed/licensed and regularly asking KYC casino, people should think they might be asked whenever casino  required them. I remember some casino asked KYC docs after 1-2 withdrawals regardless of the amount.

With the kind of treatment and experience, i don't think OP will do the KYC and that $50 might be a just a gift to FG for good.

I don't know all the terms of the offer, but some casinos limit the amount you can win from a bonus. Max wd or whatever. This may have an unlimited win amount, hopenotlate is the 1 to ask about that.

i would probably play the amount with my best strategy in the casino, and grow the money up to $5k if possible before doing the KYC. if all is lost then just get out of the casino for good. just hope for the best to happen.

they are the first casino that asks KYC with an account with so little money on it and if no other casino does this, FJis probably losing the competition in the crypto casino race. they had not advertised much since the time the Stake, etc arrived.

Not only @OP but all we readers are learning from his experience.  This thread will serve as a "warning" for people who value their privacy and probably avoid playing in FJ since the casino implements a mandatory KYC to be able to withdraw our funds.  At some point, the email sent to @OP is somehow a borderline scam telling @OP that he has free money on his account but does not.  I believe any form of trickery to entice a person to play and deposit money on their platform and give the player a hard time withdrawing their fund is a shady action and is a borderline scam just like the email received by @OP.    The marketing personnel that create that kind of approach should be reprimanded.


It looks like @OP won't be doing any kind of KYC,

After reading the original thread and almost each post of the 1st page I can surely say that they haven't scammed OP but they really used shady marketing tactics to enticed OP via that mail and that's the reason he deposited money and played on their platform.

I must say that money is not free and OP should learn a lesson that whoever says that you're going to get free money then there is some kind of shady marketing behind that. I won't say that FJ is a scam casino or it did something wrong because most casinos do that especially when someone avails their bonus.

OP, now it's your own choice either to complete your KYC information or to let that $50 of yours sit in their account forever. KYC is in their terms and they can ask for it anytime, but surely the way they force users to do KYC isn't fair.

Your disappointment is reasonable as they have asked you to complete the KYC verification on a small withdrawal, while you are an old user of FortuneJack. But you have to prepare yourself all the time to pass the KYC verification on any casinos with 'deposit and no deposit bonus', the amount doesn't matter there. The KYC terms of the casinos aren't same as it used to be a few years ago.

Have you tried to check it out whether they are really asking for the source of funds verification or not? Back in 2021, I had passed the KYC verification at FortuneJack, where the requirements were simple. I had to complete only selfie and ID card verification.

Lesson learned from this experience is that we need to read the terms of the casino again if we have been inactive for long period of time because terms might be updated by the casino from time to time.
From player's perspective especially those who against KYC, yes I have to agree that submitting KYC for $50 is not worth but from the casino's perspective with its terms, they have to do it equally to all players no matter how much is the withdrawal request.
One more thing which should be remembered by bitcoin/crypto gamblers is that anonymity is no longer available in crypto casinos because of the regulation and license.
Maybe there are still few casinos without KYC, but these days 90% or even more casino has written terms about KYC so once we register an account means that we should be ready for KYC.

I see many online gambling sites that offer bonuses when you sign up for their platforms. And the majority of online gambling today, especially on social media platforms such as Facebook, uses such a strategy, but you cannot withdraw the amount they give; instead, you must use it to play gambling.

Then, before using the bonus amount, you have to make a deposit first, and the percentage they will give you is the first deposit of 200%, so you must use up the bonus you claim first. So based on what the OP experienced, I don't think that's new.

Well, if you decide to verify yourself and send them a picture of your grandmother passing you $50 I would like to see their response to that. It's really ridiculous to ask for proof of origin of money for such a small amount.

It's a waste of time to go through the KYC process for $50, but if you wish to continue playing at FJ I guess you can pass it. And you can keep playing with your $50, maybe you can make a lot more from that, in that case passing KYC would be meaningful.

I'm not sure if this is for a scam accusation section or not, a small print in some contract. Definitely, it's not fair, and I would probably stop playing after this situation. I'm not playing at FJ for years, they annoyed me so much that I withdrew my coins and never used them again. A few times I was tempted to come back, but after reading this I don't think that will ever happen.

With these deposit bonuses, I have learnt the hard way with other gambling sites and am not a fan for such whenever I have to risk my own coins just to activate them, and funny thing is that these guys are aggressive with their email marketing forgetting people(customers ) do read them and buy in on these deals .

@hopenotlate just for clarity of what's happening, did you try to reach out @ FJ here on the forum just to try get over this huddle... because giving up your privacy for $50 is a bad tradeoff and on FJs side am sure they are preventing any abuse of this promo which is understandable if I put myself in their shoes !

They revised their ToS to much stricter version around 2017 onwards IIRC so you just dodge their new rules by being inactive for a long time.

I’m not a fortunejack hater but I don’t like their bonus structure especially the deposit bonus and free spin. You can only use this bonuses if you lose your initial deposit which is sucks. I was lured too with that promotional email but luckily I manage to withdraw my funds without any KYC.

This is not scam or unfair. It’s their standard procedure on their customers now. It’s either you abandon your funds or let go your privacy but I will definitely not gonna give source of income proof no matter what is the amount involved because they can see my employer and other source of income. 

Exactly that, the very first thought was "it must be a joke" .... but it is not lmao.



I quoted their request in original post , doing it again for convenience ...do not think there is field to misunderstand it


Actually I am that kind of dumb person who tend to believe what he reads on official mail; in paricular I am referring to


   

easy lol

I voted no because I don't think they are trying go scam you and it has actually a different meaning but we can consider it deceiptive tactic to get information of their players that for as little as $50, they will ask you to submit private documents for a source of income (I myself won't compromise my personal information for $50).

But we know that evey gambling site do have their own terms and condition and we really can't do about it but to either comply or don't use their service. You might think they are scamming you for that but the definition of scamming is way more different than whatyou have experienced.

So basically this isn't a scam accusation and you are just complaining about having to deal with all the KYC bullshit before withdrawal.
I totally get it, but unfortunately almost all crypto casinos are going this. Asking for KYC before withdrawal, instead of asking for verification right after registering your account or before you deposit any money. Maybe the crypto gambling industry should be required by the laws and regulations to change this sneaky behavior.
It's kinda hilarious to see the words "FREE MONEY" in a promotional email coming from a crypto casino. Nothing comes for free in this life.
Is anybody actually dumb enough to believe that any crypto casino is going to give him free money? This type of misleading marketing is insulting the intellect of all gamblers.

From my own experience, I was asked to complete KYC months ago and I did it (several years after I created my account) . At that time the minimum withdrawal was still $150 and I had much more funds than the minimum withdrawal so I decided to complete the KYC. It was identity verification only by uploading my ID card and a selfie if I remember it correctly and I got my account verified fast. They did not ask me to provide source of income document, so I think you misunderstood the terms unless you have tried to upload your ID and then they asked you for another document.

Unpopular opinion here.
Based on this experience, I don't see the reasons for claiming that FortuneJack exhibited "shady/scammy behavior."

The brand clearly states in its terms that KYC, including the source of funds, is required.
Here it is:
"8.2. CDD Measures and KYC Procedures may include any of the following: requesting personal information about the End User in order to identify him/her, which may include requesting a valid and duly certified identification document and a selfie; verifying the personal information provided by the End User; requesting the information and documents about the End User’s occupation, source of funds and source of income used by the End User in the Gaming Services; checking the personal and professional information about the End User; checking and analyzing the gambling activity pattern of the End User, etc."
These are the terms you accepted when registering on that site.


I personally believe it was completely unnecessary from a business perspective. I think it's harmful to FortuneJack's reputation, but I wouldn't call it "scammy."

That's why I've compiled a NO KYC Crypto Casinos list on my website, where I emphasize the importance of reviewing the updated terms and conditions of each brand regarding KYC or even contacting their customer support. For those seeking a NO KYC experience, I recommend playing at the casinos listed that do not require KYC. For those willing to take some risks, there's a second list of brands with low chances of KYC based on our experience and their statements, especially for crypto-only and small transactions, though a KYC request is still possible.


Overall, be very careful and thoroughly read their terms so you know what to expect next time.

Their terms of service give them the ability to request KYC from any user at any time in order to identify and verify the end user, also in order to mitigate the risks of money laundering and terrorism financing.
If they wanted to identify you, then they should have asked for KYC documents before they would give you a free no-deposit bonus. Since they asked you to submit KYC after you deposited money, I have a bad feeling that KYC is an excuse not to pay you. Many casinos use KC as an excuse to not pay their users, they rarely care about illegal activities.

And even if you pass KYC, and give them everything they wanted, they might still find an excuse to not pay.
Check this thread https://bitcointalksearch.org/topic/fortunejackcom-ongoing-lawsuit-120k-usd-stolen-shady-practices-5449674

And the thread of my scam accusation: https://bitcointalksearch.org/topic/m.58302543

They've always at some point or another, deleted bet history for some players. I happened to catch them with their hand in my pocket.

As it was said about them in the Bible, they’re the sons of “the father of lies” (John 8:44).

I don't read it as an accusation but more as a warning to players who might also receive an email like the OP did. Be ready to complete kyc or pass on the bonus completely. Don't go through wagering and depositing only to be told we now need your info. Anyone who values their privacy is now informed if they read this.

OP, I would say that as a casino under regulations, there must have been update and upgrade in their policies which would warrant them to do the needful since they are under a body that issues them licence to operate. They are just doing this to be sure that your details are still the same as it is before if you really did KYC then when you first opened an account with them.

This issue of free bonus from casino is becoming a norm now as they are using it as a bait to get at gamblers who  possibly have long abandoned their accounts to reactivate it and after which they must have made deposit played and win, upon withdrawal they will ask you to do KYC or wager before you could be able to make withdrawal. This has been the issues with casinos as they trick people with so much bonuses to get at them.

Lastly, looking at the nature of this thread it looks more of an accusation which I think should be at the reputation board because this has to do with the reputation of the casino and as a matter of fact,the representative of the casino would be needed for further explanations.

I have no problem withdrawing from this casino since I have done KYC long time ago.  I respect @OP's action of valuing his privacy but I do not think that the casino is really asking for his source of fund for such little withdrawal since the statement by the casino about KYC is generalized and the requirement is constructed with "or" conjunction.  If we understand the statement using this conjunction:



Meaning it is not a mandatory thing that the casino will require a source of funds verification if people are withdrawing but a mandatory KYC is needed to be able to withdraw.  The need for a source of fund verification in this statement is situational.

But I can say the bonus (especially the shown email by @OP) is somehow a trap for the player to play in the casino and be bonded by their ToS agreement while using the platform.

It is shady and not something that should be done for that kind of amount.

If they had implemented it for a larger amount I would have sided them - due to the fact that casino can ask their customers to go through the kyc verification at any point in time but they bringing it up for $50 is not wise and I believe only few people would be willing to sell their personal information to them for that amount.

I’ve never used the site and after this event I don’t think I’ll be making use of it - cos I’m a small bettor and if they should bring up kyc bullshit I don’t think I’ll ever complete it unless I have a balance that is worth something substantial obviously not for $50 balance.

I stopped using this casino in 2022 for something similar and I never looked back.
There was some money left in my account and I didnt use any bonuses, but they didnt allow me to withdraw anything and they confiscated everything.
Nobody should use this casino if they didnt perform kyc verification, and dont expect help from anyone in this forum.
I wrote more about my experience with them in this topic: https://bitcointalksearch.org/topic/fortunejack-turning-into-kyc-hell-trap-5411207

Agree!

Tend to look on this one.
1.6.  We reserve the right to amend, modify, update and change any of the terms and conditions of the User Agreement from time to time. We will notify You of any such amendment, modification or change by pop-up notification and email at least fourteen (14) days before the modified User Agreement takes effect and enters into force.

https://fortunejack.com/faq/terms_and_conditions

It is really hard to fight off if ever they would be throwing out this reasoning.

We all aware that any casino has the right to ask their user to do the KYC anytime based on their T&C.
While in reality, most of the crypto casino only asks KYC when they deemed necessary (big amount/fraud/underage/money laundering/high risk user/multi-account/etc).
And in this case, the OP does not abuse the promo and the OP only wd the amount same as his initial deposit after done with the promo and wagering requirements.
Why FJ must do that? Selective KYC?

Or is there a hidden terms that "Anyone who join any FJ promo will be demanded to do the KYC before withdrawing any amount to prevent abuse?"
The promo email purpose is to bring the old player back to play and deposit, not to cause a headache like this.

they haven't really scammed money yet but just require users to submit KYC. they did it in the trickiest way though which i could understand the outrage. but somehow one would believe this is quite a behavior that will leave a bad taste, especially with that source of funds.

this is a reputable casino though so it's insane. this thread specifically might just affect the marketing of FJ and everybody will indeed watch out not just the FJ.

I know this user outside the forum(not personally as we have not met irl, but we chat a load and I have employed him), and he can pass their kyc crap if he wanted.

The issue is they sent him an email with the premise of free money(which was only free if he never wanted to wd), then asked for a deposit to be able to wd, then pull kyc crap when he's basically trying to wd what he deposited.

IMO very shady bonus terms. Sites can kyc at anytime, I get that. He agreed to the terms upon signing up to play there, I also get that. I do however think that kyc is too invasive. You wanna verify my name and country I reside in, fine. You wanna verify anything to do with my bank, suck a dick.

Well that sucks but im not surprised that those old time casinos had become that already that becoming strict due to regulations for sure.
They might be havent those kind of behavior in the past or terms but now everything has changed.
I dont know if i had missed this one out, but have you able to read up their terms and conditions about those free money thing? If there's none then this is something a huge bait up
but if there's one then you had just missed that one too.

$50 isnt something that worth in exchange of your privacy and its neither your choice whether you would be complying it or not
but i do already know the answer. lol

When casinos create this kind of bonus the users always try to abuse it, it's easy to create multiple accounts and claim the bonus multiple times, and that's the main reason why the casinos request KYC for those who claim the bonus, that way they avoid this kind of abuse.

But i understand OP point of view, getting Kyced after all those years as a customer doesn't feel good.

After reading through the op, every details and so, I had to vote "NO" in the poll, for I honestly do not consider this to be a scam attempt on op, I think op is simply misunderstanding something here, and that is that,
1. Things are no longer the same with most casinos as they were in previous years, like in 2014/2015
2. He claimed a bonus, and some bonus comes with such rules that the player must be kyced to a certain level, and in a situation where the user is not kyced yet, he or she may or may not be required to kyc, this is completely in the casinos discretion, and it is their call and shot, nothing we can do about it aside from refusing to comply and losing our money to them.

OP should understand that, most casinos now make it a rule that they have the right to request kyc from a user at any time, and for what ever reason, it really hard to find a casino as big as fortunejack this days where kyc is not present.

Anonymity might just be more important for people than submitting either KYC or a source of funds for $50. They didn't even make it at least $1000 before they tried asking KYC.

Of all casinos, I think FJ knows people will not be that trusting in submitting documents to a casino. It's a bit odd for an old casino to act this way and April 1 is 3 months from now. This couldn't be right. But if they are mandated by the regulators, I guess this will also apply to the rest of the casinos even the signature participants I guess will not be able to escape.

Did they really ask you to provide source of income document?
As what I can read, there is "or" which means that you can choose between identity verification or source of income.
You are not being scammed here, you can say that you are being scammed if they did not release your money after you complete the KYC process.
It is now on your own hands, you can follow the terms or you can just simply leave it and let your balance in your FJ's account forever.
The same thing may happen in all casinos where you are playing, KYC is now something common and you have to be ready for it if you still want to play in online casinos.

6–8 years is enough time to make some legal changes in the casino, provided that they are under some regulatory bodies. To retain your licence and renew it, you also need to meet the AML requirements. I guess this is where they have to update their KYC requirements, irrespective of the amount in question.
 
I have had a very similar experience, but mine was not lured with a bonus. I have a very old casino I made use of back then in 2017–2019. This casino offers both crypto and my local deposit option. I made use of it back then, and both deposit and withdraw were easy; no KYC was needed.
 
I happened to make use of it during December last year, but I noticed there were a lot of changes inside. Checking the withdrawal option, even before I made a deposit, there was a warning message stating, "KYC is now required for withdrawals above $100 equivalent in any currency." This is a casino that I have made use of without KYC in the past, but changes have occurred, but they were fair enough to issue a warning for me to decide if I should proceed or not.

IMO, most common things about (Bonus)

How they're avoiding people who are trying to abuse the promotion, usually they're doing something like this. It's not just on FJ too, but on other casinos as well they're not only using (User-Section: Like IP) but need some verification as well.

That's the case, I never take any bonus on casino. I have experience in FJ with Deposit & Withdrawl around 200-300$ interval amount, but without requesting verification. Leason, learned mate (I also don't like any KYC) for the future never take any bonus.

I want to share my recent very very bad experience on Fortunejack, I feel scammed but I would like to hear your opinions because I might be biased.

To give you the full picture let me first provide more detail about my overall situation : registered there long ago ( guess back in 2014 or 2015 dont remember precisely) and used to play there quite constantly for maybe 2-3  years;  then my gamgling habits changed and I turned more into a recreational/occasional player .
Since then I kept receiving their promotional emails, I skipped most of them : I just tried/played three offers in 2022  and two in 2023 and ignored all the others : I busted  all of them so no deposits and no withdrawals took place for some years now.

Here is a screenshot of the depo/withdrawals history available under my account





Then some days ago I received another of their promo mail  : 




This one was really  temping ( “your account has free money in it………First win, then deposit)  so decided to give it a go and activated their 0.005 Btc free balance.
Here is how it works:

-   you can play the bonus only in a selected category of their slots and you then can match up with a deposit whatever you have left after meeting bonus wagering requirements ( maybe it was 30x but I don’t remember it for sure )
-   I played the bonus and ended up with a balance of 0.0009xx BTC
-   Deposited 0.001 BTC meet the wagering requirement of the bonus as well : not just the minimum wager but way more than it ( didn’t make the math but am sure it was way more than min requirements)  I kept playing until I my balance was 0.00117BTC. So I  lost almost all the money I had won with the bonus they offered me, had fun during it and asked for a withdraw of basically withdraw the same money that I had deposited

Here begins the truly ridiculous not to say shady part

I was required to go through the KYC process to withdraw as little as $50  ( morevoer against a deposit of $50 )
I answered I value my personal ID details way more than those $50 and wasn’t going to go throu it and that I felt scammed by their behaviour
And they again stated :

SOURCE OF FUNDS FOR $50???

Are you guys serious? Come on lol

So what they do is they trick you into depositing with the lure of free money and then put in place all the hurdles they can when you ask for a withdrawal even if it's a negligible amount. 

Why didn't they ask for proof of funds when I deposited? Why since 2014/2015 they have never felt the need to know my personal details and where I get my money and they do it now for a withdrawal of 50 dollars? What have you become?



What have you got to lose?

I know the answer now : my privacy.

Shame on you FJ and please don't bring up the regulatory bullshit because we're talking about 50 dollars.