Topic: Fortunejack turning into KYC hell trap! - page 2. (Read 1188 times)

Hi cryptofrka and Trofo.
Anyone can lose money on centralized exchanges even if they pass kyc, and their personal documents can leak, we saw this many times.
There is not so much difference between exchanges and casinos, so it won't be correct for me to say that you can't lose money if you pass kyc to fj.
This is my opinion, but if I start to dig I could find cases of people losing money on casinos with kyc.

I had very bad experience with KYC in past so I don't want to send it everywhere, to some website that ignores me or treats me as cheater without explanation.
I will update my topic and feedback when 14 days given by fj expires and when I see final outcome of this story.
I didn't accuse anyone for scam or stealing, because they did everything by the book, and they plan to confiscate all my coins.

Last week I receved this from fj:


If you want to know the full story don't just read my first post in this topic, read rest of the stuff I wrote.

Since notblox1 is a member of our campaign, this case has been brought to our attention and we do feel we should chip in on this as well. I apologize for doing it a bit late, but I was away on business trip for a few days and could properly review this only today. I spoke with Trofo and the following is an opinion from both of us as Livecasino representatives and long-standing members of the forum.

After carefully reviewing the case, we decided to stand behind our campaign member. We don’t like the ‘random’ KYC rule (especially since most are done through 3rd parties) and believe that crypto should be kept anonymous as much as possible. We feel that asking for KYC is a fully acceptable practice, but we’d like for it to be done differently and during initial registration or not at all. Therefore, we support any member that shares information about KYC requirements, so the other members can choose where to bet in the future with as much info as possible. After all – most users in crypto want to gamble without ever being asked for ID’s – and we all know that.

With all this being said, we'd like to ask notblox1 to change his feedback for FortuneJack, as well as the initial post in this thread. We do not believe that users are at risk of losing their funds if they do KYC so changing the feedback and initial post to one more precisely describing the danger might be fairer to FJ.

We understand the frustration in such situations but it is really important not to write inaccurate data which can harm a legitimate company, which FJ is proving to be. The ToC serves to protect them and as long as things don’t change for the better, they are within their right to harass the players with selective KYC. When they do, we should explain the situation without using words such as stealing, scam or anything similar.

We do hope that the industry will change for the better and that KYC rules will be more clear and better managed in the future – especially for forum members.

I never tried to multi account or cheat casinos/bookies in any way and I would never willingly submit to KYC on any of those sites. I don't trust them how they store my data and I don't want to be a victim of another leaked/sold database. Still getting shitloads of spam emails because I believed ledger is reputable enough to leave them real mail address. Of course if I managed to hit 10k from Majestic 7, I would risk it and pass KYC.

I am actually one who reads T&C before playing on bookies and I must say they are all more or less copy paste from one to another. They all have a bunch of ambiguous statements like "random KYC" or "selective KYC". Basically nobody asks for KYC but can hit you at any time they decide to do so. This is not fair to the customers but it is industry standard at the moment and we have to live with it. In the end it all comes down to how much particular bookie triggers clauses like that. I have personally used Sportsbet and Stake a lot; Fortune Jack, Nitrogen, Betnomi and wbet 7 in moderate amount and withdrew money from all those bookies without being asked for KYC on any of them. Good rule of thumb for me is to read fine print requirements for withdrawing bonuses and free bets, in my experience that really shows how the bookie treats their customers in the end.

I like most what Stake is doing regarding KYC. They have bonuses for regular users and they are giving double bonuses to users that pass KYC. For me that is a good compromise to painlessly collect KYC data from most users. Don't have inside info to know if it actually gives results but i like to think that it would be my approach if I owned a bookie and wanted to keep tabs on my customers.

I feel for the OP. I know it's basically unavoidable these days, but this KYC bullshit makes my blood boil and it always feels so disingenuous. Without exception, it's framed as some kind of detection of "suspicious" account activity and almost always worded carefully to make it sound like it's for your benefit.

I wish they would just say: "Sorry, bro. Now that we've got some leverage, we've frozen withdrawals until you send us a bunch of really sensitive documents, which we make absolutely no guarantee of being able to keep safe from future data breaches. Unfortunately, we can offer you no insight or reasoning of any kind, just send the documents." because that's what it amounts to and pretending otherwise is just a dishonest waste of everyone's time.

Thanks again for putting me in the same group with idiots and people like me, I don't know what that is.
Nothing I wrote is fake bullshit like you say, and I have no reason to lie, but I am not sure if that is the case for you.
I can see you defending casinos you work with very good, so maybe there is some conflict of interest.

In this topic you exploded and accused me and other manager for asking some kind of kyc for everything:


Anyway, sorry for disturbing your forum zen mode.
All is fine in campaigns, everyone is writing by the script and not disturbing anyone, they are all good with all casinos and all managers.
Perfect virtual world.

Yes @notblox1, idiots and people who try and spread fake bullshit like you have in your OP annoys me, quite a lot actually.

Also I have never claimed to be "anti-kyc", please do point out any time I have and I'll eat my shoe. I have no issue with KYC, I understand that it is a necessary evil for many business within this space for the foreseeable future. Being angry about it and trying to start shit is just silly.

I know they are not violating any rules and I said that myself.
I also know that I clearly said that in this case I won't pass any kyc, and asking me to do same thing over and over again wont change my mind.

I really don't know why you are so much upset and triggered, and in same time you are acting as a big time anti-kyc defender  
Better show us by example how you really fighting for casinos to stay without kyc.

This is my personal case, I can say whatever I want, and I was very clear when I said more than once that I won't pass kyc and I wont send them any documents.
What for? I sure won't use them ever again, and believe it or not for me it's not all about money, but please repeat $200 peanut word few more times if you want.
I am sure most of other bounty participants would gladly pass this kyc instead of me

Why are you so silly about this whole ordeal? All they did was ask for KYC. If anything it's a good thing that it was triggered on a lower amount rather than on a big win as that, if anything, would be more suspicious no?

In your OP you state "With or without kyc you are at big risk of getting your account frozen and coins seized" which is just wrong. You are talking shit about FJ for reasons unknown considering you claim the amount that they will let you withdraw without issue if you complete KYC, is mere peanuts for such a gambler like yourself.

Jesus christ man, have you lost your mind?

At least the company is trying to expedite the process for you if you wish to complete the kyc. As stated I don't agree with when the kyc is normally applied( this goes for all casinos, not just FJ), but they are not currently violating their ToS and you should research before playing as they can kyc a guy at anytime.

My final decision regarding this case:
I wouldn't use fortunejack ever again even if you gave me a blank check and told me to enter any amount of money I want.
You betrayed my trust and wasted my time during last week, but I am glad everything is done legally and by the books for you.

Your decision based on terms and legal justification for randomly locking accounts and seizing funds from customers who didn't do anything suspicious is simply wrong.
Everyone should be aware or big risks dealing with this casino so  I decided to add fortunejack in my red list of casinos to avoid, and warn people not to use this website at all without passing kyc verification.

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Hello @notblox1,


Tornike (ampera) here once again. We would love to state the final decision regarding your case. Your account is fully unblocked and in case uploading the documents to complete the KYC procedure, you will be good to withdraw the funds as Fraud and Prevention department has already reviewed the history of the account and everything looks clear so to state again, there will be no problem in withdrawing the funds if deciding to complete the so-called 'Know Your Customer' procedure which was triggered randomly as per Terms of Conditions of FortuneJack. If you decide to do so, just keep us updated here and I will do my best to speed up the process for you.



Kind Regards,

I won, I did not lose, it's just that I did not get paid.

This is a good quote. People visiting this forum should have it somewhere in the advertisements that they should have lawyers ready in case they do not get paid by the scam platforms/casinos advertised in this forum. You need to go to court to get paid your winning bets.



I've already done that, you can check the scam accusation thread I created against FortuneJack for 100k euros.

Well I was not trying to solve anything with my last post, I was just communicating and chatting with some people.

It's good to know your following up your case with FJ @Paperwallet but lashing out and throwing insults won't solve anything would it? Why not concentrate on providing the needed details/evidence to prove your case. Your energy would be more worth th whole that way.

@notblox1, its a good thing you understood the risk and its a good thing your now getting the responses you did seek from the support team. All these are in line to prove that, the casino is concerned of there reputation and have every desire of solving yaw issues.

This explains that, the need for KYC isn't randomised but triggered by some unusual activities as I earlier speculated. What might be yours @notblox1 to have raised a need for this verification? Maybe am missing it.

Did you meet their 14-day deadline? If no, you'll have to go through the KYC procedure via email in order to gain access to your account, but if that's too much, you can let go of everything. Don't you think referring to the casino as a scammer in your personal text is overkill? It's fine if it helps you sleep.

Not only casinos, but every well-regulated exchange works in the same way. For example, when you sign up on Binance or OKX, the system will not force you to do KYC, but you will be limited to a certain deposit and trade limit; you will only be forced to do KYC if you want to withdraw more than your withdrawal or deposit limit. This system exists everywhere, and anyone who values their privacy should avoid using centralized exchanges or casinos because this is the only way for the government to combat money laundering and other financial crime.

Players with good intentions will have no trouble submitting a simple tie 1 KYC to prove they are not bots and to assist the system in functioning properly.

You had good intentions, but your first comment wasn't nearly as nice as this one.

I am not saying it was not in their ToS and I'm not confused. I feel like casinos can use the KYC as a way to not pay a player sometimes and it's pretty shady. If they somehow were able to make a person verify their account prior to making a deposit, then once verified let them gamble and if they win pay them, that would be great. Much better then let them make the account, deposit, win, and not get paid due to some loophole in the casinos favor.

There has to be a better system then what they are doing now because some legitimate players are getting screwed over.

Of course there are abusers who will buy documents and try to cheat, but of your scumbag cheaters might be deterred. IDK my opinion is not necessarily the right opinion and i'm not trying to say fortunejack is a bad place, I would just like to see a better system in place.

Please don't insult anyone and don't blame him for all your trouble.
I never had any problem with Hhampuz and I don't hold any grudge against him or anyone else.
I knew the risk using Fortunejack, and now I know not to trust them anymore.
I hope FJ legal team is happy.

For people who are acting smart with their comments, I will say again:
FJ forced me to verify for $200, in same time they blocked login access to their website, and refused to terminate my account.
If someone thinks that's ok, I don't know what else to say.

You really need to move on brother. This was the flag you had against FJ and I see all DT opposed the flag then giving everyone on Hhampuz can not be justified. Hope your lawyer can help you in fact when anyone lose any money in a casino which they think was unfair they should hire a lawyer even before creating a scam accusation thread in the forum.

The forum seems to become a platform for justifying who should and who should not run a business. It's created to promote bitcoin not to look after who got scammed by which company or service. People ask for free service here. We don't mind but it's not really fair when thing do not go in their favour and they blame it to forum members.

This bastard @Hhampuz has already justified FortuneJack seizing 100k euros of my money, which is now a case a very respected lawyer is working on. These are some type of humanoids that luckily God will be sending to hell and I won't have to support them forever.

And for your info, the law where FortuneJack is licensed requires KYC before gambling. This is the only way to prevent underage gambling. I guess they'll be knocking the hell out of them for not respecting that, not to mention that my lawyer will also be knocking the hell out of them for stealing my 100k euros, as he's already done in the past with many other cases.

The only reason to see FortuneJack doing this all of a sudden, just to a few players, is that they're running out of funds and they need another excuse to retain some of the players funds just upon making a withdrawal. Go check their twitter, they've been around for 9 years and they don't even have 20k followers. They should have some serious management issues.

To give some reference of my last post.
Article for KYC.
https://sdk.finance/how-to-choose-a-kyc-provider-part-2/#KYC_tools_pricing

I tried to find the expense but in most of them the pricing are not on their page. You need to contact the sales. But ondato have the pricing idea https://ondato.com/plans-pricing/

So when you are asking for upfront KYC then you are going to pay for all bots and through away multi accounts. Somewhere I read interestingly 40% of the traffic on internet are from bot LOL

If you didn't care about the peanuts, you wouldn't waste 5-10 minutes of your time creating a topic warning people to avoid FJ and including a shady reference in your OP just because you were asked to verify an account by submitting a tie1 KYC, a T&Cs you agreed to when you signed up for an account.


PS: I'm not against anyone filing a formal complaint against a company, but make sure you're not the one breaking the rules before you do.

It was clearly stated in their T&Cs, so I don't understand the confusion, and besides, every centralized and well-regulated crypto or casino service requires you to pass KYC at some point, it's part of security measures, and those who don't want to submit a KYC can clearly stop using centralized platforms and fvk off to avoid drama.