kolobok11
If you think that you were scammed, then open the scam accusation thread (you can find it as a subboard of Trading Discussion).
Usually, they let you to bet and do other things, it happens on every casino, they check accounts when there is the time of withdrawing, so don't look at it like a scammy way, FJ isn't that type of casino. The problem in your case may be that either your family member has created account there, you may used shared internet connection or you may used VPN that offers shared IPs instead of dedicated ones.
Contact them or you know how you should act if you have proofs! Your issue will be solved!
of course I wrote in support.
there is no one from my family who has an account in fortunejack.
and of course I use a proxy, because half of the sites in Russia are blocked. and all russian clients use proxy, coz this site is blocked!
but the strange thing is that the bookmaker named even the accounts that are not familiar to me! and said there was a connection between them!
I don't know where the connection comes from. I can only guess!
our correspondence looks like this:
- you have more accounts.
- no, I have no more accounts
- no, there are these. you have to confess
- I answer once again that I do not know anything about them! I ask you to indicate at least some reason, why should I do this !?
All my bets are on the Champions League! if I wanted to, I would put 1 BTC on one account!
Have you verified your account? Mobile and email? We have same situation about the withdrawal but diffrent case on the account. Me i didnt receive any email like yours infact i receive my 1st withdrawal instantly. But when i got big winning streak my 2nd withdrawal get pending without any reason. And im still waiting for them to tell me the issue, and as far as i know i dont have any issue an i read their terms and conditions... I get same situation before in cloudbet when winning big amount withdrawal get delay, and mostly i get tempted to cancel my withdrawal and play them and turning to loose all my balance.. here i requested only 0.02 and i have 0.15btc on my balance.. and i know and fully believe that this is a legit site.. but it giving me a bad experience for new member and i am a highroller, i am vip member in sportsbet.io and i even place a bet 0.1btc and 0.2btc in 1 match... my point is... how can i or we deposit big amount if we encounter a bad experience at first?.. (sorry if my english is not good because i am from philippines)
But i have a high hopes that my case will be solved.. I am keep updating them because my son is in hospital right now and we need some funds to add.... Maybe this was the sign and chance why i winning in a good streak because we badly need it.....