Topic: FORTUNEJACK.COM WHITDRAW AND SUSPEND ACCOUNT !! - page 2. (Read 933 times)

Yes, it is good to open a scam accusation thread with all the required details. Nowadays they are taking literally one to two days for withdrawals and we need to remind them through live support to send our withdrawals. Don't know what is happening earlier they use to send withdrawals quite fast.

Did you use a free VPN when playing on FJ? If you use a free VPN then the IP might be used by other person and you are suspected to have multi accounts. Indeed FJ should give you more proofs about which accounts is connected with yours, but to be honest I dont think that FJ will scam their players just for that small amount of coins.

It is really hard to prove that you only have 1 account if you are already marked as a multi accounter. Most online casinos do not right away lock accounts. They study the online activity of an account and cross check them will all the other accounts marked with suspicion. It will take weeks or months before they make their move. First have proof that you only have 1 account then you can discuss your issue.

Fortunejack is not very legit, they had many cases to pay 30 btc higher for more than 1 week investigation, therefore I think they don't have much fund, or managed by a shady team.

This is why i said if i kinda disagree if fortunejack is a legit site on this thread https://bitcointalksearch.org/topic/m.17822008
And i said this https://bitcointalksearch.org/topic/m.17823918

@OP, did you ask them where is the proof if you were played with multiple accounts? If you are sure you didn't use multiple accounts, you must post your problem in scam accusation section about them.

Even after reading things like this, I guess it is no longer news as this frivolous violation of terms and condtions only when winnings has been made but nothing of such when the "account is losing money" . I guess the onus is on users to really understand the terms and condition before even attempting to play and funny enough there is no way to verify how they came about the IP detection.

FJ your reputation is good? but your system is suck.... my IP is not change and i Play with one account
proof me..... when i play with many account

ya.. I wondered several times but the responses are always waiting
___________________________________________________________
1 Email >
Dear User,
Thank you for contacting FortuneJack support team!
Your withdrawal is being progressed and will be reflected shortly.
Thank you for playing with FortuneJack! Feel free to contact us 24/7 if you have any additional questions. Good Luck and have a great day!
___________________________________________________________
2 Email >
Dear user,
First of all we are sorry for the inconvenience. We would like to inform you that, your transaction (ID 252671512; amount 31.66327157 LTC)  is forwarded to technical group for checking.
Thank you for your patience
___________________________________________________________
3.Email >
Hello, dear user,

First of all, we are very grateful for your patience. Somehow, the checking procedure was delayed, as there was some technical maintenance also. We have marked your issue regarding the withdrawal (transaction Id 252671512; amount 31.66327157 LTC) as a high priority. We will contact you back as soon as our technical team looks into the issue and finds out reason behind

AND THAN LAST EMAIL

We are getting back to you regarding your withdrawal. We have conducted an investigation of your activity and your withdrawal was cancelled due to usage of multiple accounts and abuse of our bonus system. Please check our terms and conditions where it states that using multiple accounts and bonuses on those multiple accounts will lead to termination of all account activity, therefore your account was suspended.

WtF..

i have been with them almost for 2 years since 2015 ago , deposit and withdrawal always done smoothly as long as you didn't abuse their bonus T&C. never face a serious problem before , and they have paid out thousands bitcoin , they won't ruin their reputation for any amount, it's pretty clear stated that he detected do abusing bonus rules, it could be a mistake but i guess they wouldn't make a statement like that when they have a solid proof.

They have reason to ban OP account if OP is indeed breaking the rules.  This is OP's story, and we really does not know what happen between him and FJ, so OP can tell anything or hide something from us to make FJ look really bad.  The best way would be OP to wait after the investigation is done, if you have not broken any rule then they will likely let you withdraw your winning.  It is a small amount for FJ to ruin their reputation.  They may have some issue way back but I think they already deal with it.

@OP Just continue to  follow up about this case.  And if you are indeed clear about the multi account thing, you can open a scam accusation in this thread

No surprise in yet another casino suspending account and not paying out people's winnings.

Even a person bajing was spamming my thread just now about these fucking bitcoin casinos are scamming and he dare called my post a troll post.
Him and his signature campaign manager should be banned from the forum and pay their fines to the players as compensation.
Fuck these cunts I say!
They have had it too good for too long now!

Time to pay back the piper MOTHERFUCKERS!@

Fortujack is scam me
i just one to get the bonus coin when I will be discharged when it entered my 40mBTC bonus check was for JackRace I entered in the order of 25 then I withdraw, after that I did Deposit switches back to litecoin number 30 LTC, then I play the slot game and after the number of coins I reach 31.6 I intend to make withdrawals
where is my mistake.
I do not have more than one account.
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my deposit to fortunejack.com
https://image.ibb.co/ezwctv/Untitled_1.jpg

and i withdraw my litecoin is pendding
https://image.ibb.co/dDhT0a/photo_2017_02_22_01_05_50.jpg

i email to FortuneJack Support and my account is suspended !! what the
____________________________________________________________________________>>>>
Dear User,

We are getting back to you regarding your withdrawal. We have conducted an investigation of your activity and your withdrawal was cancelled due to usage of multiple accounts and abuse of our bonus system. Please check our terms and conditions where it states that using multiple accounts and bonuses on those multiple accounts will lead to termination of all account activity, therefore your account was suspended.

Thank you for playing with us.
____________________________________________________________________________>>>>
i don't play with Multi account and just chat on live chat because my withdrawal pending 11 day ago,,,What should I do

SS my suspended
https://image.ibb.co/izWJYv/Untitlaaed_1.jpg

Please help me my coin is gone