Freewallet and Stellar? - page 2. | Bitcointalksearch.org

Freewallet

member

Activity: 554

Merit: 11

Quote from: mk4 on February 15, 2019, 03:05:27 AM

Quote from: Freewallet on February 15, 2019, 01:57:27 AM

1. We are a custodial wallet. You can always restore access to your funds with us. Our assistance is swift and you get a reply within minutes.
2. You still can export and import BTC with our service.

FreeWallet is sure is a custodial wallet. Which is why I suggest against using such wallets in the first place, because having a custodial service to handle your funds for you is just an added unnecessary point of failure; not to mention one of the advantages of bitcoin and most cryptocurrencies is "being your own bank". Having to unnecessarily use a custodial service defeats that purpose.

What may seem a "point of failure" to part of users, would be fast and comfortable service for the other part (very significant). We are proud to perfect our developments for this group of customers.

mk4

legendary

Activity: 2870

Merit: 3873

📟 t3rminal.xyz

Quote from: Freewallet on February 15, 2019, 01:57:27 AM

1. We are a custodial wallet. You can always restore access to your funds with us. Our assistance is swift and you get a reply within minutes.
2. You still can export and import BTC with our service.

FreeWallet is sure is a custodial wallet. Which is why I suggest against using such wallets in the first place, because having a custodial service to handle your funds for you is just an added unnecessary point of failure; not to mention one of the advantages of bitcoin and most cryptocurrencies is "being your own bank". Having to unnecessarily use a custodial service defeats that purpose.

Freewallet

member

Activity: 554

Merit: 11

Quote from: mk4 on February 15, 2019, 12:53:33 AM

As a person who frequently browses Reddit r/bitcoin, r/cryptocurrency, and some others, never touch FreeWallet.

1. They have access to your private keys(regardless if encrypted or not)
2. They don't give you access to your private keys
3. They're notorious for locking up accounts for some reason and requiring KYC for some reason

Scam or not, I personally won't risk it.

Hello mjglqw,

Let us address your points.

1. We are a custodial wallet. You can always restore access to your funds with us. Our assistance is swift and you get a reply within minutes.
2. You still can export and import BTC with our service.
3. The verification procedure is part of our terms and conditions. Recently, we made it more transparent, easy and quick for customers. Mind that such procedures are becoming almost inevitable for the most part of financial services.

Freewallet

member

Activity: 554

Merit: 11

Quote from: ?? on ??

There's no reason to trust Freewallet or any closed-source wallet until they change to open-source model and has been audited by professional (or you can audit it by yourself).

For Stellar, just use Stargazer. I used it few years ago and it works pretty well, but i've no idea if android version is as good as desktop version.

Hello ETFbitcoin,

Our current focus is on users' satisfaction.

We value all feedback and will consider taking steps to better transparency.

mk4

legendary

Activity: 2870

Merit: 3873

📟 t3rminal.xyz

As a person who frequently browses Reddit r/bitcoin, r/cryptocurrency, and some others, never touch FreeWallet.

1. They have access to your private keys(regardless if encrypted or not)
2. They don't give you access to your private keys
3. They're notorious for locking up accounts for some reason and requiring KYC for some reason

Scam or not, I personally won't risk it.

Honnet43

jr. member

Activity: 53

Merit: 1

Quote from: mike_the_notorious on February 13, 2019, 04:47:12 AM

Freewallet has recently added Stellar's Lumen coin to its list of currencies https://freewallet.org/blog/stellar-is-added
Any experiences? What’s your opinion on fees? Is it profitable to use Freewallet for Stellar now?? Any problems with transaction speed? Thanks.

on monday i've sent xlm into this wallet and didn't use the message given in the Receive section of the wallet. had to contact the support and got surprised when they solved it in a few hours. so, community, you'd better watch all the messages recieved.

Freewallet

member

Activity: 554

Merit: 11

Quote

Really?
I have coins on my Ethereum address under Freewallet and I don't know if it is supporting ERC20 token which I didn't know, but until now I can't recover those coins. But if I scan my Eth address on Etherscan.io my token is still there. Ain't sure if you are telling the truth about fast and efficient customer support, it's almost a year submitting my complaint ticket but only a bot reply from my Gmail.
For me, good luck for those who used Freewallet. Huh

Hi Shane,

The list of the supported ERC-20 tokens can be found here: https://support.freewallet.org/en/support/solutions/articles/9000134815-supported-erc20-tokens

We add more and more tokens as we develop and grow our user database. I will be happy to personally look into your case. Feel free to drop me a message at [email protected] with your User ID and support ticker number if you still have our emails in your inbox.

Looking forward to hearing back from you!

- Lauren

sheenshane

legendary

Activity: 2534

Merit: 1233

Quote from: Freewallet on February 13, 2019, 10:02:53 AM

Hi gentlemand,

We believe 3 mln of users find certain advantages in our service, such as multiple security features, easy in-built exchange, plenty of coins to operate with etc. The main benefit is, however, fast and efficient support service.

Really?
I have coins on my Ethereum address under Freewallet and I don't know if it is supporting ERC20 token which I didn't know, but until now I can't recover those coins. But if I scan my Eth address on Etherscan.io my token is still there. Ain't sure if you are telling the truth about fast and efficient customer support, it's almost a year submitting my complaint ticket but only a bot reply from my Gmail.
For me, good luck for those who used Freewallet. Huh

Freewallet

member

Activity: 554

Merit: 11

Hi gentlemand,

We believe 3 mln of users find certain advantages in our service, such as multiple security features, easy in-built exchange, plenty of coins to operate with etc. The main benefit is, however, fast and efficient support service.

gentlemand

legendary

Activity: 2604

Merit: 3056

Welt Am Draht

Quote from: Freewallet on February 13, 2019, 09:27:37 AM

As an active service dealing with volatile and intangible product, our brand often receives a "scam" label (which is aggravated by the fact we don't share private keys with individual addresses).
Scam implies fraudulent and dishonest behavior aiming to get a short-term gain, doesn't it? Let's match this with real facts.
As you can see from the discussion links posted above, we always provide all the necessary assistance to our users and resolve the majority of the requests.

Most of the complaints I've seen have been resolved. However there should be no need to resolve a problem in the first place. No one should be using your service. It makes no sense.

What are the advantages to customers of the way you operate?

Freewallet

member

Activity: 554

Merit: 11

Hello everyone,

It's great to see a vivid interest to the new coins we are launching. Our wallet can proudly list the top crypto coins in its range.

We've tried to address some points made here.

As an active service dealing with volatile and intangible product, our brand often receives a "scam" label (which is aggravated by the fact we don't share private keys with individual addresses).
Scam implies fraudulent and dishonest behavior aiming to get a short-term gain, doesn't it? Let's match this with real facts.
As you can see from the discussion links posted above, we always provide all the necessary assistance to our users and resolve the majority of the requests.

Check this link to find the contact info: https://freewallet.org/processing

gentlemand

legendary

Activity: 2604

Merit: 3056

Welt Am Draht

Hidden registrar info - https://who.is/whois/freewallet.org

No info at all about who they are - https://freewallet.org/about

Contact info leads to this - https://freewallet.freshdesk.com/support/tickets/new

They control your private keys, not you. You have to depend on them to give you the coins back.

Scam or not, it's one of the very last wallets out there that controls your private keys. Why anyone would use such a wallet is an absolute mystery.

It's not even listed on Stellar's site and rightly so - https://www.stellar.org/lumens/wallets/

bL4nkcode

copper member

Activity: 2142

Merit: 1305

Limited in number. Limitless in potential.

Quote from: mike_the_notorious on February 13, 2019, 04:47:12 AM

Is it profitable to use Freewallet for Stellar now??

How does using a wallet become profitable.
Besides, I don't know if people still use that wallet from what other's experienced (post above) on having them on their devices. I'll just stay away and use the trusted one for good.

mocacinno

legendary

Activity: 3612

Merit: 5297

https://merel.mobi => buy facemasks with BTC/LTC

If you use the forum's search functionality, you end up on a page like this one:

https://cse.google.com/cse?cx=016660200577587308545%3Aesf40ml9aag&ie=UTF-8&q=freewallet&sa=Google+search#gsc.tab=0&gsc.q=freewallet&gsc.page=1

From the first 10 hits for "freewallet", there are 8 that label freewallet as a scam... Now, i haven't opened any of those threads, but the ratio of threads screaming that it's a scam vs "normal" threads would lead me to believe it might not be the wisest decission to use freewallet... Once again: i'm not a freewallet user, i haven't investigated freewallet, but based on the firsts 10 hits on the internal searchengine, i would urge you to use some your common sense

mike_the_notorious

newbie

Activity: 19

Merit: 0

Freewallet has recently added Stellar's Lumen coin to its list of currencies https://freewallet.org/blog/stellar-is-added
Any experiences? What’s your opinion on fees? Is it profitable to use Freewallet for Stellar now?? Any problems with transaction speed? Thanks.

Topic: Freewallet and Stellar? - page 2. (Read 570 times)