Freewallet.org is a fraudster who cheated me out of 15.2BTC - page 2.

Freewallet

member

Activity: 554

Merit: 11

Quote from: lordxenu on March 22, 2020, 05:24:32 AM

@Freewallet

Hello,

I started using Freewallet a day ago and also got suspended for suspicious activity just a few hours later.

I submitted the requested documents but Im worried that it wont get unlocked based on what I am reading in this thread.

I do need access to my Funds urgently. could you please help me get it resolved in a reasonable amount of time. My Ticket number is 209204.

Regards
Rupert

Hi Rupert.
Thanks for contacting. We'll get to your documents in the nearest time. Please note that we'll send you further notifications to the ticket No 209185.

Best regards,
Freewallet.

lordxenu

newbie

Activity: 1

Merit: 0

@Freewallet

Hello,

I started using Freewallet a day ago and also got suspended for suspicious activity just a few hours later.

I submitted the requested documents but Im worried that it wont get unlocked based on what I am reading in this thread.

I do need access to my Funds urgently. could you please help me get it resolved in a reasonable amount of time. My Ticket number is 209204.

Regards
Rupert

Freewallet

member

Activity: 554

Merit: 11

Quote from: burnhardzx1 on March 15, 2020, 09:38:41 PM

Quote from: Freewallet on March 15, 2020, 08:54:09 AM

Quote from: burnhardzx1 on March 15, 2020, 07:15:23 AM

Quote from: Freewallet on March 15, 2020, 01:22:21 AM

Quote from: burnhardzx1 on March 14, 2020, 11:13:27 PM

I sent the verifying documents to freewallet.. how long it usually takes? i need my funds because of corona virus.. they lockdown my city Sad

please help..

Hi!
Sorry to hear that.

The verification period does not take long if all requested documents are provided. Please share your support ticket number for us to check.

ticket number is 207926

Thanks for sharing. We'll get to the ticket once our security dept starts reviewing the documents.

Any updates? Sad

Hello,

Thank you for your cooperation. You may resume the activity on your account.

burnhardzx1

member

Activity: 83

Merit: 10

NYXCOIN - The future of Investment and eCommerce

Quote from: Freewallet on March 15, 2020, 08:54:09 AM

Quote from: burnhardzx1 on March 15, 2020, 07:15:23 AM

Quote from: Freewallet on March 15, 2020, 01:22:21 AM

Quote from: burnhardzx1 on March 14, 2020, 11:13:27 PM

I sent the verifying documents to freewallet.. how long it usually takes? i need my funds because of corona virus.. they lockdown my city Sad

please help..

Hi!
Sorry to hear that.

The verification period does not take long if all requested documents are provided. Please share your support ticket number for us to check.

ticket number is 207926

Thanks for sharing. We'll get to the ticket once our security dept starts reviewing the documents.

Any updates? Sad

Freewallet

member

Activity: 554

Merit: 11

Quote from: burnhardzx1 on March 15, 2020, 07:15:23 AM

Quote from: Freewallet on March 15, 2020, 01:22:21 AM

Quote from: burnhardzx1 on March 14, 2020, 11:13:27 PM

I sent the verifying documents to freewallet.. how long it usually takes? i need my funds because of corona virus.. they lockdown my city Sad

please help..

Hi!
Sorry to hear that.

The verification period does not take long if all requested documents are provided. Please share your support ticket number for us to check.

ticket number is 207926

Thanks for sharing. We'll get to the ticket once our security dept starts reviewing the documents.

BornBlazed

full member

Activity: 201

Merit: 100

I will never use FreeWallet. Thanks for the warning.

burnhardzx1

member

Activity: 83

Merit: 10

NYXCOIN - The future of Investment and eCommerce

Quote from: Freewallet on March 15, 2020, 01:22:21 AM

Quote from: burnhardzx1 on March 14, 2020, 11:13:27 PM

I sent the verifying documents to freewallet.. how long it usually takes? i need my funds because of corona virus.. they lockdown my city Sad

please help..

Hi!
Sorry to hear that.

The verification period does not take long if all requested documents are provided. Please share your support ticket number for us to check.

ticket number is 207926

Freewallet

member

Activity: 554

Merit: 11

Quote from: burnhardzx1 on March 14, 2020, 11:13:27 PM

I sent the verifying documents to freewallet.. how long it usually takes? i need my funds because of corona virus.. they lockdown my city Sad

please help..

Hi!
Sorry to hear that.

The verification period does not take long if all requested documents are provided. Please share your support ticket number for us to check.

burnhardzx1

member

Activity: 83

Merit: 10

NYXCOIN - The future of Investment and eCommerce

I sent the verifying documents to freewallet.. how long it usually takes? i need my funds because of corona virus.. they lockdown my city Sad

please help..

Freewallet

member

Activity: 554

Merit: 11

Quote from: Intradaytrader on August 23, 2019, 03:07:18 PM

Quote from: Freewallet on August 23, 2019, 02:16:58 AM

Quote from: r34tr783tr78 on August 22, 2019, 09:53:31 PM

If this issue was indeed solved I would like to see some evidence of that. The OP hasnt been active for more than a month but this isnt evidence that he was able to withdraw his money. Freewallet pointed to this thread https://bitcointalk.org/index.php?topic=5128260.20 but I see no evidence of a resolution of the problem reported on this thread. I just supported the flag against freewallet. If they are legit they sure have abusive and non transparent practices. They cant just decided arbitrarily to whom they are going to demand documents under a mysterious and never explained "suspicious activity". As a minimum they should state some kind of amount that would trigger the block on the account and verification.

Hi!

There is a message on April 16th from OP who confirmed his case has been resolved, please check again.

We cannot disclose more information than is available on our website under Terms of Use and Case Processing. There is a possibility of going through the verification procedure which is not dependent on the amount of funds in the account. Again, we cannot give any more details than are avaliable on our website. We also strongly advise for the OP not to post the steps we make in verifying account ownership online.

We have written to the OP of this post about the resolution via email. Hopefully, he posts an update.

Is this your official bot on telegram Huh

?

@FreeWallet_Orgbot

Hi!

No, this is not ours. If you'd like to contact us via instant messaging, you can write to our live chat on the website - we always have someone monitoring it.

rosezionjohn

sr. member

Activity: 882

Merit: 301

Quote from: Intradaytrader on August 23, 2019, 03:07:18 PM

@FreeWallet_Orgbot

I tried searching also and here's what I found @freewallet_support_bot

I don't think they have an official telegram channel so those bots are most likely created to defraud also.

Intradaytrader

newbie

Activity: 11

Merit: 0

Quote from: TryNinja on August 23, 2019, 04:42:45 PM

Quote from: Intradaytrader on August 23, 2019, 03:07:18 PM

Is this your official bot on telegram Huh

?

@FreeWallet_Orgbot

I doubt. Can’t find anything about this anywhere. Only a random [Suspicious link removed] shorten link.

Where did you find this? There is a high chance is a scam bot trying to make people deposit to later steal them.

Actually when i tried to search about the freewallet community i suddenly found this bot and that's why i am sharing here to confirm that whether it is legit or scam?

TryNinja

legendary

Activity: 2758

Merit: 6830

Quote from: Intradaytrader on August 23, 2019, 03:07:18 PM

Is this your official bot on telegram Huh

?

@FreeWallet_Orgbot

I doubt. Can’t find anything about this anywhere. Only a random bit.ly shorten link.

Where did you find this? There is a high chance is a scam bot trying to make people deposit to later steal them.

Intradaytrader

newbie

Activity: 11

Merit: 0

Quote from: Freewallet on August 23, 2019, 02:16:58 AM

Quote from: r34tr783tr78 on August 22, 2019, 09:53:31 PM

If this issue was indeed solved I would like to see some evidence of that. The OP hasnt been active for more than a month but this isnt evidence that he was able to withdraw his money. Freewallet pointed to this thread https://bitcointalk.org/index.php?topic=5128260.20 but I see no evidence of a resolution of the problem reported on this thread. I just supported the flag against freewallet. If they are legit they sure have abusive and non transparent practices. They cant just decided arbitrarily to whom they are going to demand documents under a mysterious and never explained "suspicious activity". As a minimum they should state some kind of amount that would trigger the block on the account and verification.

Hi!

There is a message on April 16th from OP who confirmed his case has been resolved, please check again.

We cannot disclose more information than is available on our website under Terms of Use and Case Processing. There is a possibility of going through the verification procedure which is not dependent on the amount of funds in the account. Again, we cannot give any more details than are avaliable on our website. We also strongly advise for the OP not to post the steps we make in verifying account ownership online.

We have written to the OP of this post about the resolution via email. Hopefully, he posts an update.

Is this your official bot on telegram Huh

?

@FreeWallet_Orgbot

Freewallet

member

Activity: 554

Merit: 11

Quote from: r34tr783tr78 on August 22, 2019, 09:53:31 PM

If this issue was indeed solved I would like to see some evidence of that. The OP hasnt been active for more than a month but this isnt evidence that he was able to withdraw his money. Freewallet pointed to this thread https://bitcointalk.org/index.php?topic=5128260.20 but I see no evidence of a resolution of the problem reported on this thread. I just supported the flag against freewallet. If they are legit they sure have abusive and non transparent practices. They cant just decided arbitrarily to whom they are going to demand documents under a mysterious and never explained "suspicious activity". As a minimum they should state some kind of amount that would trigger the block on the account and verification.

Hi!

There is a message on April 16th from OP who confirmed his case has been resolved, please check again.

We cannot disclose more information than is available on our website under Terms of Use and Case Processing. There is a possibility of going through the verification procedure which is not dependent on the amount of funds in the account. Again, we cannot give any more details than are avaliable on our website. We also strongly advise for the OP not to post the steps we make in verifying account ownership online.

We have written to the OP of this post about the resolution via email. Hopefully, he posts an update.

r34tr783tr78

sr. member

Activity: 481

Merit: 268

If this issue was indeed solved I would like to see some evidence of that. The OP hasnt been active for more than a month but this isnt evidence that he was able to withdraw his money. Freewallet pointed to this thread https://bitcointalk.org/index.php?topic=5128260.20 but I see no evidence of a resolution of the problem reported on this thread. I just supported the flag against freewallet. If they are legit they sure have abusive and non transparent practices. They cant just decided arbitrarily to whom they are going to demand documents under a mysterious and never explained "suspicious activity". As a minimum they should state some kind of amount that would trigger the block on the account and verification.

Zicadis

legendary

Activity: 1372

Merit: 1027

Dump it!!!

This is disgusting! I will wholeheartedly support the flag. 15 btc is about $177000 in today's price and Freewallet thinks it is okay to hold user funds hostage like this? This is crony conmanship at its best!

Freewallet

member

Activity: 554

Merit: 11

Quote from: bitmover on July 15, 2019, 05:52:43 AM

Freewallet,
The problem for me is the lack of transparency.

When the user deposited 190.000 usdt, there was no warning. He wasn't warned that "you will need to do kyc to withdrawal that amount"
If you were a transparent service, you would refuse to receive such amount until he does kyc, not refuse to withdrawal.
It's easy, just make a pop up asking how much the user wants to transfer before showing the public address to receive.

It is very comfortable for you to comply with all regulations while you are holding someone else's money, isn't it? Why didn't you said that upfront?

And no, writing that in the guidelines or whatever is not being transparent

Thank you for making the point.
We are considering the possibility to add the warning.

Freewallet

member

Activity: 554

Merit: 11

Quote from: LFC_Bitcoin on July 15, 2019, 05:22:28 AM

Will you be resolving the issue referenced in this thread?

I would be very worried if I was the OP. Surely it’s up to the police/government to decide somebodies fate & if they’ve committed some kind of fraud or crime. Your job is to allow a customer / user to have access to their funds. If you haven’t had a subpoena why are you restricting the OP?

Sure, we've already done on Friday's evening.
We appreciate it if the OP could update the title accordingly.

Usually, illegitimate acts are taking a few seconds to take place whereas our focus is prevention.
In fact, our procedures are one of the fastest on the market.

bitmover

legendary

Activity: 2352

Merit: 6089

bitcoindata.science

Freewallet,
The problem for me is the lack of transparency.

When the user deposited 190.000 usdt, there was no warning. He wasn't warned that "you will need to do kyc to withdrawal that amount"
If you were a transparent service, you would refuse to receive such amount until he does kyc, not refuse to withdrawal.
It's easy, just make a pop up asking how much the user wants to transfer before showing the public address to receive.

It is very comfortable for you to comply with all regulations while you are holding someone else's money, isn't it? Why didn't you said that upfront?

And no, writing that in the guidelines or whatever is not being transparent

Topic: Freewallet.org is a fraudster who cheated me out of 15.2BTC - page 2. (Read 1124 times)