Freewallet.org is the Scam(sloved) - page 2.

hellomlove

newbie

Activity: 14

Merit: 4

Quote from: marlboroza on August 17, 2019, 01:18:27 PM

Quote from: Freewallet on August 17, 2019, 11:25:25 AM

Can you please share your support ticket number so we can locate your message to us? Thanks!

Is it normal procedure to ask source of funds? Because I can't find that freewallet asked this person to provide them source of funds.

Do you selectively ask for source of funds or do you ask every costumer to provide you source of funds?

Now it should be some of the people, maybe all of the people in the future, and it's not fair to everybody, because it may be more difficult to provide proof in different countries, and everybody's situation is different

If they ask users to follow a standard to provide, it is very unfair to people in different countries.

hellomlove

newbie

Activity: 14

Merit: 4

Quote from: mindrust on August 17, 2019, 02:55:33 PM

Quote from: rosezionjohn on August 17, 2019, 02:49:00 PM

Quote from: hellomlove on August 17, 2019, 09:09:27 AM

2) Information about the origin of your funds. It can be screenshots showing the conversion of fiat money into the cryptocurrency, a list of exchange transactions or payments from mining pools (not from Freewallet).

Oh wow, they are acting like banks now. Why would a "wallet" be asking for source of funds? Seriously, freewallet needs to change their name and stop misleading people that it's actually a wallet.

Centralized service. Not your keys not your coins.

If you are dumb enough to not have the control of your own private keys, they have the right to do anything.

Monero sub even put a warning on their sidebar to warn people against freewallet. See it yourself:
https://old.reddit.com/r/Monero/

Freewallet, selective or not, a scam service which you should avoid at all costs.

Maybe I really should have done survey before this. Fortunately yesterday their online support customer service informed me that they would give me new information within 2 days.I hope to solve my problem as soon as possible. I am gradually losing my customers and business

hellomlove

newbie

Activity: 14

Merit: 4

Quote from: marlboroza on August 17, 2019, 01:18:27 PM

Quote from: Freewallet on August 17, 2019, 11:25:25 AM

Can you please share your support ticket number so we can locate your message to us? Thanks!

Is it normal procedure to ask source of funds? Because I can't find that freewallet asked this person to provide them source of funds.

Do you selectively ask for source of funds or do you ask every costumer to provide you source of funds?

They are not like a bank, the bank freezes people's money if they can provide proof, they may solve the problem in 24 hours, the bank values their reputation and customers more~

mindrust

legendary

Activity: 3276

Merit: 2442

Quote from: rosezionjohn on August 17, 2019, 02:49:00 PM

Quote from: hellomlove on August 17, 2019, 09:09:27 AM

2) Information about the origin of your funds. It can be screenshots showing the conversion of fiat money into the cryptocurrency, a list of exchange transactions or payments from mining pools (not from Freewallet).

Oh wow, they are acting like banks now. Why would a "wallet" be asking for source of funds? Seriously, freewallet needs to change their name and stop misleading people that it's actually a wallet.

Centralized service. Not your keys not your coins.

If you are dumb enough to not have the control of your own private keys, they have the right to do anything.

Monero sub even put a warning on their sidebar to warn people against freewallet. See it yourself:
https://old.reddit.com/r/Monero/

Freewallet, selective or not, a scam service which you should avoid at all costs.

rosezionjohn

sr. member

Activity: 882

Merit: 301

Quote from: hellomlove on August 17, 2019, 09:09:27 AM

2) Information about the origin of your funds. It can be screenshots showing the conversion of fiat money into the cryptocurrency, a list of exchange transactions or payments from mining pools (not from Freewallet).

Oh wow, they are acting like banks now. Why would a "wallet" be asking for source of funds? Seriously, freewallet needs to change their name and stop misleading people that it's actually a wallet.

marlboroza

legendary

Activity: 1932

Merit: 2272

Quote from: Freewallet on August 17, 2019, 11:25:25 AM

Can you please share your support ticket number so we can locate your message to us? Thanks!

Is it normal procedure to ask source of funds? Because I can't find that freewallet asked this person to provide them source of funds.

Do you selectively ask for source of funds or do you ask every costumer to provide you source of funds?

hellomlove

newbie

Activity: 14

Merit: 4

Quote from: LoyceV on August 17, 2019, 03:07:12 AM

This isn't the first time Freewallet does this. See Trust summary for Freewallet.

Good luck!

Thank you for your support. I will keep updating

hellomlove

newbie

Activity: 14

Merit: 4

Quote from: hugeblack on August 17, 2019, 10:02:45 AM

Quote

guarantee that your crypto assets, which you transfer to the Wallet are not sold, encumbered, not in contention, or under seizure, and that neither exist any rights of third parties to your crypto assets.

This is one of the Terms of Use "conditions" and has been approved by you, so this "loose" term will make many restrictions can be imposed upon it.
I don't think they are scammers but selective scammers so you have no choice.
Contact support team and after recovering your money stay away from them.

Yes, it's all bad for me. I'm losing business and clients because my money is frozen

hellomlove

newbie

Activity: 14

Merit: 4

Quote from: Freewallet on August 17, 2019, 11:25:25 AM

Quote from: hellomlove on August 16, 2019, 07:28:11 PM

I am a Chinese user, in the past more than 40 hours, I experienced some terrible things, They cited suspicious activity as a reason has suspended withdrawals, locked my 10640 USDT, asked me to provide my id card and all kinds of certificate, I submitted in accordance with the requirements, but still get reply is need patience to wait, now I am in my clients mind lost credit, because I didn't can deliver goods on time, all of this because I can't get my money back,
I used it for convenience, but the situation was not as optimistic as I expected. After I used it for 2 weeks, the large amount of withdrawal was stopped

Paid fail.:https://imgur.com/0Pf71bM
My USDT :https://imgur.com/LyHIngW

Hi!

Can you please share your support ticket number so we can locate your message to us? Thanks!

This is an automatic email just to let you know that we`ve got your request.

Your ticket ID is 169348

Freewallet

member

Activity: 554

Merit: 11

Quote from: hellomlove on August 16, 2019, 07:28:11 PM

I am a Chinese user, in the past more than 40 hours, I experienced some terrible things, They cited suspicious activity as a reason has suspended withdrawals, locked my 10640 USDT, asked me to provide my id card and all kinds of certificate, I submitted in accordance with the requirements, but still get reply is need patience to wait, now I am in my clients mind lost credit, because I didn't can deliver goods on time, all of this because I can't get my money back,
I used it for convenience, but the situation was not as optimistic as I expected. After I used it for 2 weeks, the large amount of withdrawal was stopped

Paid fail.:https://imgur.com/0Pf71bM
My USDT :https://imgur.com/LyHIngW

Hi!

Can you please share your support ticket number so we can locate your message to us? Thanks!

hugeblack

legendary

Activity: 2702

Merit: 4002

Quote

guarantee that your crypto assets, which you transfer to the Wallet are not sold, encumbered, not in contention, or under seizure, and that neither exist any rights of third parties to your crypto assets.

This is one of the Terms of Use "conditions" and has been approved by you, so this "loose" term will make many restrictions can be imposed upon it.
I don't think they are scammers but selective scammers so you have no choice.
Contact support team and after recovering your money stay away from them.

hellomlove

newbie

Activity: 14

Merit: 4

Hello.
Please, provide us the following information in English:
1) A clear closeup photo of your identification document (an international ID or a driver’s license in English) being held in your hand. Scanned images are not accepted;

2) Information about the origin of your funds. It can be screenshots showing the conversion of fiat money into the cryptocurrency, a list of exchange transactions or payments from mining pools (not from Freewallet).

Best regards,
Molly,
Technical Engineer, Freewallet
You can send your queries to our Bot in Telegram.

Fuck of that,There is no English version of Chinese ID card..

hellomlove

newbie

Activity: 14

Merit: 4

Quote from: rosezionjohn on August 17, 2019, 06:43:42 AM

Another victim of a suddenly locked account by freewallet then forcing them to pass KYC verification before they can get their funds.. This must be the fourth or fifth accusation that I have read about this "wallet".

Just wait for them here OP, they will soon respond.

Quote from: BitcoinGirl.Club on August 17, 2019, 05:16:38 AM

Sound like an online wallet but business is currency exchange.

Yes, a centralized exchange disguised as a wallet.

I don't think I'll be the last one to be cheated, but I hope everyone doesn't try to use the scam without finishing it.

hellomlove

newbie

Activity: 14

Merit: 4

Quote from: Patatas on August 17, 2019, 04:12:15 AM

Sorry about your situation bud but you should have been careful trusting those scumbags. You can check their previous feedback's and see you're not the first one they tried to scam.

On the other end, I hate the flag system in such cases. FreeWallet account has inactive flags even though a number of members support it and just because some from the DT doesn't, the flags are not shown.

Yes, they're actually fake wallets,they blocked many people’s money!We were fooled by the name, and I think if they don't deal with everyone soon, they should change the name!
“Scamwallet”is the best for them!

rosezionjohn

sr. member

Activity: 882

Merit: 301

Another victim of a suddenly locked account by freewallet then forcing them to pass KYC verification before they can get their funds.. This must be the fourth or fifth accusation that I have read about this "wallet".

Just wait for them here OP, they will soon respond.

Quote from: BitcoinGirl.Club on August 17, 2019, 05:16:38 AM

Sound like an online wallet but business is currency exchange.

Yes, a centralized exchange disguised as a wallet.

BitcoinGirl.Club

legendary

Activity: 2800

Merit: 2736

Farewell LEO: o_e_l_e_o

Sound like an online wallet but business is currency exchange. What I read from others that you don't own the private key so the brand name (freewallet) is misleading. Fortunately I have never used them but the story heard about them were not too pleasant. I have no idea how you are going to recover your funds but I think you need to create enough buzz so that they feel forced to look into your case and pay you back.

Start with creating a type 3 flag and update the OP using the correct format. Format is here: https://bitcointalksearch.org/topic/scam-report-format-use-it-to-make-scam-reports-properly-260073

You will need to invest decent amount of time in this forum to follow up your case and also find any other forum that deals with currency exchange issues.

Good luck mate.

Patatas

legendary

Activity: 1750

Merit: 1115

Providing AI/ChatGpt Services - PM!

Sorry about your situation bud but you should have been careful trusting those scumbags. You can check their previous feedback's and see you're not the first one they tried to scam.

On the other end, I hate the flag system in such cases. FreeWallet account has inactive flags even though a number of members support it and just because some from the DT doesn't, the flags are not shown.

LoyceV

legendary

Activity: 3290

Merit: 16489

Thick-Skinned Gang Leader and Golden Feather 2021

This isn't the first time Freewallet does this. See Trust summary for Freewallet.

Good luck!

hellomlove

newbie

Activity: 14

Merit: 4

Don't know why they handled this situation is so slow, perhaps they need to seize some money to make money used to operate other business projects, it is ultimately win a lot of money for them

hellomlove

newbie

Activity: 14

Merit: 4

In order to get my money back, I disclosed a lot of my privacy, including my insurance documents, which was very unfair to people who had the same experience as me

Topic: Freewallet.org is the Scam(sloved) - page 2. (Read 500 times)