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Topic: Funds withdrawn from Stake without 2FA. - page 2. (Read 447 times)

hero member
Activity: 3024
Merit: 745
Top Crypto Casino
December 19, 2023, 05:35:34 PM
#14
If the 2FA method is through email then it's possible that it's your email that has been cracked by the hacker. Do you remember all of the websites that you've signed up for and did you use the same emails and passwords from all of those? Because I've read somewhere that there hackers actually goes through all of the credentials to the websites that they're in like finances, exchanges, casinos, etc. That's what I am thinking on your case. But if they're not telling you any reason or how did it happened, it actually go through the process and the money's gone so sorry about your losses OP. Remember which website you probably think the leak has happened and you're right that they should flag an account if ever some unfamiliar IP gets access and goes on withdrawal asap.
copper member
Activity: 2170
Merit: 1822
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December 19, 2023, 03:54:37 PM
#13
OP, which app do you use for 2-factor authentication codes? Google authenticator? Authy?
How about the email you used for registering to stake... Gmail?

Does anyone have any answer to this.? A site like Stake or Binance or any exchange for that matter, why no one is doing this..?
Why there is not authenticity check when the user logs in from a different country in a day's time or even whenever he logs in from a different country rather than his home country.?
To this date, some sites are not so strict when it comes to IP addresses. I don't know why. I used to like how some site would first have to prove if it's actually you trying to log in, regardless of your IP address.
legendary
Activity: 2114
Merit: 2248
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December 19, 2023, 03:40:49 PM
#12
The only dilemma I am having right now is even if someone have cracked my email and password and logged in, Still Stake asks for 2FA while withdrawing.
How did they passed that..?
We do not have access to the behind the scenes, so cannot determine how there was a breach of the website. You can only get that response directly from a representative of Stake.

Isolated cases like this are not uncommon with crypto related websites, it could be due to a hack or  you allowing someone else access to where you keep valuable information.

If you do not get a substantial answer after a few days, then you can try calling then out on other websites they are active on.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
December 19, 2023, 12:21:32 PM
#11
[...]
The only dilemma I am having right now is even if someone have cracked my email and password and logged in, Still Stake asks for 2FA while withdrawing.
How did they passed that..?
Official reply from my VIP Host: "Nothing more than you could see in your transactions."

Does anyone have any answer to this.? A site like Stake or Binance or any exchange for that matter, why no one is doing this..?
Why there is not authenticity check when the user logs in from a different country in a day's time or even whenever he logs in from a different country rather than his home country.?

Is it possible that they bypassed the 2FA through this method? Is there a log on your email account that shows it's accessed from different location than yours? IF we amuse your assumption for a while that someone has access to your email, perhaps the details asked by their security team are readily available in your inbox?
hero member
Activity: 1078
Merit: 504
December 19, 2023, 11:41:12 AM
#10
The IP Address: 194.127.199.43

The Bitcoin Address: https://www.blockchain.com/explorer/addresses/btc/bc1qyuqc9hc9kguk693zlgq6sfk568f7r205rhts4f

Yes there was a session from that IP in my Stake account. As soon as I showed it to the customer care guy, he told me to remove the session ASAP. I did that and now even my VIP host doesnt have any details.

Stake doesnt send you an email even if you make a WITHDRAW.  Roll Eyes 

I have the same 2FA device for all my accounts. Exchanges and Stake but only my Stake account got emptied, my exchange balances were same, I have withdrawn everything now.
Only thing is that Email ID and passwords are not same for all.

I have scanned my PC and mobile and everything came clean. No malwares or viruses...

The only dilemma I am having right now is even if someone have cracked my email and password and logged in, Still Stake asks for 2FA while withdrawing.
How did they passed that..?
Official reply from my VIP Host: "Nothing more than you could see in your transactions."

Does anyone have any answer to this.? A site like Stake or Binance or any exchange for that matter, why no one is doing this..?
Why there is not authenticity check when the user logs in from a different country in a day's time or even whenever he logs in from a different country rather than his home country.?
legendary
Activity: 2898
Merit: 1253
So anyway, I applied as a merit source :)
December 19, 2023, 10:13:12 AM
#9
OP sorry for your loss,

I read your post but I could not confirm whether you actually had 2FA on during this entire time - I assume you did, otherwise you would not be speaking of the same.

If there a chance the hacker got access to your Google account and cloud synced the authentication codes on their device? Of course you could get security emails if they did but maybe you overlooked?

Also you can check the previous IP locations of the logins on Primedice, I am not sure if the same exists in Stake, but I assume you already did that in case you want to take the legal route.
legendary
Activity: 3416
Merit: 1225
December 19, 2023, 05:45:28 AM
#8


My Question: How can a withdraw gets accepted without 2fa?
Reply: There are numerous ways that we are not familiar with.


Stake team is not providing me any details about the withdrawal. And on that they say their security is impenetrable.

Another point I want to ask to everyone here
Why there is not authenticity check when the user logs in from a different country in a day's time or even whenever he logs in from a different country rather than his home country.?

This is a rare complaint there was an intrusion on your account and we can only investigate if you care to send the latest transaction where you think the scammers withdrew your funds and how much funds and the time he withdrew it everything is available in your transaction page to check your email also if you're using an email confirmation for every action in your account, your login sessions is another, you have to check all areas of your account to see if there is an intrusion, Stake has no control on your action as long as you have the email or the tool that allow access your account, its better to change your password now both on Stake and your email.
You're a long-time member of this forum you should have followed the right format in creating an accusation that's always been the drill.
legendary
Activity: 1624
Merit: 1200
Gamble responsibly
December 19, 2023, 04:44:37 AM
#7
My Question: How can a withdraw gets accepted without 2fa?
The most likely reason is that there is someone that used your 2FA to spend from your Setake account. Either the person was able to access the device your 2FA app is or you used 2FA like Google authenticator. If you save your username, password and 2FA backup on Google cloud, only what the bad actor needed was just to be able to access your email account. If you are using 2FA that your 2FA backup is backed up online or you backup your login passwords online, it is better you change the backups and deleted them from the online cloud.
copper member
Activity: 2170
Merit: 1822
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December 18, 2023, 02:53:12 PM
#6
You may have kept your login credentials safely, but how about the 2FA recovery code?
There could have been a loophole somewhere, though you may not notice it right now due to the stress you have for losing the funds.

I would like you to check the login history on your account to see if there are any strange IP addresses that maybe been recorded while we wait for the representative to respond here
hero member
Activity: 700
Merit: 541
Bitcoin Casino Est. 2013
December 18, 2023, 11:54:34 AM
#5
Sorry for your loss, Op…

Have you tried reaching out to other representatives after your interaction with the customer support? I will suggest you send a message to stunna if he can help you take a look at the incident and check what could have been the cause.


All of my BTC from my Stake account got transferred to some unknown address without my knowledge. I can firmly say that I dont click random website links and I can more surely say that I have never given my credentials to anyone. Also Stake asks for 2FA when you try to withdraw funds even when you are logged in. Still funds got transferred without my knowledge.


This is really strange, I’m not going to lie… if you don’t click on links what about files? Have you ever downloaded any file from a site that’s not secure? It could be one of those free movie sites that are overloaded with ads, anything at this point could have led to your system being infected by malware.

Well, just send Stunna a pm and pray he receives an email concerning the pm so that you can get a fast response from him. https://bitcointalksearch.org/user/stunna-81292
legendary
Activity: 1946
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In Search of Incredible
December 18, 2023, 11:29:10 AM
#4
All of my BTC from my Stake account got transferred to some unknown address without my knowledge.
Can you post the Bitcoin address here in which your withdrawal was made?

Why there is not authenticity check when the user logs in from a different country in a day's time or even whenever he logs in from a different country rather than his home country.?
If 2fa is enabled on your account, then the 2fa code is required for accessing your account. Otherwise, Stake sends a login code to users email address whenever a user login from a new device or location. 2fa or the email code is also required for each withdrawal. Perhaps, your device has been compromised without your knowledge. Have you checked your login sessions? Is there any unknown IP address and location on your session activity?
hero member
Activity: 406
Merit: 443
December 18, 2023, 11:16:12 AM
#3
Sorry for losing your money, but 2FA is an additional but essential verification method in all services. avoid using any service that does not have several layers of protection, and write what happened to you in detail, at least no one else will lose their money.
hero member
Activity: 1288
Merit: 564
Bitcoin makes the world go 🔃
December 18, 2023, 10:22:26 AM
#2
Customer support usually choose the easiest way to close any existing open concern especially if the concern is already not solvable by them. It’s very hard to justify your case  because you can’t provide any evidence that you don’t commit the mistake.

Even if Stake provide different IP login on your account, How can you prove that no one hacks your phone that install your 2FA. Also how did the hacker knew your login credentials?
hero member
Activity: 1078
Merit: 504
December 18, 2023, 10:16:28 AM
#1
Hi everyone,

I dont know if anyone remembers me or not but I was an active member on this forum for years..

I write this post with a heavy heart to tell everyone the incident happened with me 3 days ago.

All of my BTC from my Stake account got transferred to some unknown address without my knowledge. I can firmly say that I dont click random website links and I can more surely say that I have never given my credentials to anyone. Also Stake asks for 2FA when you try to withdraw funds even when you are logged in. Still funds got transferred without my knowledge.

The official reply from Stake to me:
"Please follow our instructions and you shouldn't experience any similar things ever again. We understand your concerns, but we are not able to track your activity across the web to be sure where the issue happened."
"We are truly sorry for what happened."

My Question: How can a withdraw gets accepted without 2fa?
Reply: There are numerous ways that we are not familiar with.


Stake team is not providing me any details about the withdrawal. And on that they say their security is impenetrable.

Another point I want to ask to everyone here
Why there is not authenticity check when the user logs in from a different country in a day's time or even whenever he logs in from a different country rather than his home country.?


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