Never_Again
8/27/99
all of the above is absolutely correct.
besides, they freely admit they have no idea about anything. they never give
you an installation date. when you ask them 'When will BA come to do the
wiring', they have no idea. "Why does Covad take so long to process the
order?' -- no clue. they should change their name to 'Noidea.net'
--
Never_Again
ĢDoom shall never die, only the playersģ
:
[email protected] wrote in message <
[email protected]>...
:In article <
[email protected]>,
:
[email protected] wrote:
:> Looking for xDSL service in the NYC area? Don't look at 1terabit.net
:> (
www.terabit.net).
:
:Yeah. I agree. LOL. They claim they have a Tier 1 backbone.
:It's totally fictitious. Their website looks like it was
:made by a total amateur, and not by a real web designer.
:It looks awful. How the hell are they going to spend
:all that money when they're a one man mom and pop
:operation? Tier 1 backbone?
:
:They can't even get a good web designer. How the hell
:do they have money to get a Tier 1 backbone? I've never
:heard of them before. They are fake.
:
:What a joke. Max, the
:so called network engineer who's the owner of the dump
:is a weirdo. He posted here awhile back. Check the
:archives and you can see him threatening people.
:I talked to his stupid sales pitch. He talked about
:a subscription ratio of like 250! So you're paying
:all this money for shared bandwidth. I bet all he has
:is one lousy T1 from Bell Atlantic.
:
:He has one other guy working for him. Clueless
:idiot.
:
:>Since April, they've consistantly failed to deliver
:> any service to me. Now, four months later, when I've demanded they
:> cancel my service, it's taking a legal action to get them to cancel my
:> way-overdue order. Who knows if I'll ever see the $600++ dollars they
:> demanded up front again. I'm working with the Attorney General's
:office
:> in New York to try to get my money back, and maybe get them to behave
:a
:> bit more legally in the future. All I can say is, if you're looking
:for
:> service in New York, look somewhere else.
:>
:
:I've heard horror stories about terabit.
:
:> here's a short list of complaints:
:> * inaccurate information about order status
:> * they retroactively change price structures and fees, even after a
:> contract is signed
:> * no guarantees of any kind whatsoever.
:> * contract termination requires a FULL CONTRACT BUYOUT (i.e., they
:give
:> you no service, and you still have to pay them)
:> * they assign ip addresses from a netblock they don't own
:> * their claims about their network are largely imaginary
:>
:> and, finally,
:>
:> * while their sales and most service people are nice, if you ever have
:>
:
:They have ONE guy! I always talk to this one guy. He sounds
:nice but he's clueless. He doesn't even understand what
:an IP address is.
:
:>a problem, you have to deal with Max, who refuses to take no for an
:> answer. He's gruff, he's rude, and he tells you exactly what to do.
:> He'll never budge an inch, and he's never heard of customer service.
:>
:
:That's why any potential customer has to pick wisely.
:If the guy gives you an attitude, then forget about them.
:The customer is king.
:
:> Avoid these folks, unlike me, and you'll live a far happier life.
:>
:
:Thanks. Luckily, I just called them a few times and didn't
:go with them.
:
:> Sent via Deja.com
http://www.deja.com/:> Share what you know. Learn what you don't.
:>
:
:
:Sent via Deja.com
http://www.deja.com/:Share what you know. Learn what you don't.