Did you send them a support ticket?
yes several tickets. They say its normal and within the 3 to 5 business days period a wire transfer has. I had no idea it could take so long for a wire transfer. Fascinating...
Please send me your ticket number and I will check it with team.
Bank wires can take a long time and we have seen all kind of weird things going on, in particular if intermediary banks were involved.
Cheers,
Marco
Hi Marco,
I have sent you a pm.
This time of year is not so good with Bankwires.. Do not forget a business day is a day when the bank is actually open, so weekends do not tend to be business days for transfers etc and also now it is Christmas time, then lots more days when banks are closed, so that will affect the time it takes as well.
Ian