Author

Topic: Genesis-mining.com || World's leading hashpower provider! - page 143. (Read 400197 times)

legendary
Activity: 910
Merit: 1000
Its up and running fine now. I joined GM as a small investor just to test their service. Paid on 18th of december a 10 th/s contract via wire transfer and I still have nothing credited in hashpower. But I have full confidence in GM reading through various threads on the forum.

Did you send them a support ticket?



yes several tickets. They say its normal and within the 3 to 5 business days period a wire transfer has. I had no idea it could take so long for a wire transfer. Fascinating...

Please send me your ticket number and I will check it with team.

Bank wires can take a long time and we have seen all kind of weird things going on, in particular if intermediary banks were involved.

Cheers,
  Marco


Hi Marco,
I have sent you a pm.

This time of year  is not so good with Bankwires.. Do not forget a business day is a day when the bank is actually open, so weekends do not tend to be business days for transfers etc and also now it is Christmas time, then lots more days when banks are closed, so that will affect the time it takes as well.

Ian
hero member
Activity: 650
Merit: 500
Its up and running fine now. I joined GM as a small investor just to test their service. Paid on 18th of december a 10 th/s contract via wire transfer and I still have nothing credited in hashpower. But I have full confidence in GM reading through various threads on the forum.

I would´nt say 10 TH/s is a small investment ^^. Glad you have enough money to afford it easily.
newbie
Activity: 49
Merit: 0

Please send me your ticket number and I will check it with team.

Bank wires can take a long time and we have seen all kind of weird things going on, in particular if intermediary banks were involved.

Cheers,
  Marco


Hi Marco,
I have sent you a pm.

Thanks. We will look into this.

Best regards,
  Marco
newbie
Activity: 10
Merit: 0
Its up and running fine now. I joined GM as a small investor just to test their service. Paid on 18th of december a 10 th/s contract via wire transfer and I still have nothing credited in hashpower. But I have full confidence in GM reading through various threads on the forum.

Did you send them a support ticket?



yes several tickets. They say its normal and within the 3 to 5 business days period a wire transfer has. I had no idea it could take so long for a wire transfer. Fascinating...

Please send me your ticket number and I will check it with team.

Bank wires can take a long time and we have seen all kind of weird things going on, in particular if intermediary banks were involved.

Cheers,
  Marco


Hi Marco,
I have sent you a pm.
newbie
Activity: 49
Merit: 0
Its up and running fine now. I joined GM as a small investor just to test their service. Paid on 18th of december a 10 th/s contract via wire transfer and I still have nothing credited in hashpower. But I have full confidence in GM reading through various threads on the forum.

Did you send them a support ticket?



yes several tickets. They say its normal and within the 3 to 5 business days period a wire transfer has. I had no idea it could take so long for a wire transfer. Fascinating...

Please send me your ticket number and I will check it with team.

Bank wires can take a long time and we have seen all kind of weird things going on, in particular if intermediary banks were involved.

Cheers,
  Marco
full member
Activity: 196
Merit: 100
Its up and running fine now. I joined GM as a small investor just to test their service. Paid on 18th of december a 10 th/s contract via wire transfer and I still have nothing credited in hashpower. But I have full confidence in GM reading through various threads on the forum.

Did you send them a support ticket?



yes several tickets. They say its normal and within the 3 to 5 business days period a wire transfer has. I had no idea it could take so long for a wire transfer. Fascinating...

Banks are slow lol.
newbie
Activity: 10
Merit: 0
Its up and running fine now. I joined GM as a small investor just to test their service. Paid on 18th of december a 10 th/s contract via wire transfer and I still have nothing credited in hashpower. But I have full confidence in GM reading through various threads on the forum.

Did you send them a support ticket?



yes several tickets. They say its normal and within the 3 to 5 business days period a wire transfer has. I had no idea it could take so long for a wire transfer. Fascinating...
legendary
Activity: 910
Merit: 1000
Its up and running fine now. I joined GM as a small investor just to test their service. Paid on 18th of december a 10 th/s contract via wire transfer and I still have nothing credited in hashpower. But I have full confidence in GM reading through various threads on the forum.

Did you send them a support ticket?

newbie
Activity: 10
Merit: 0
Its up and running fine now. I joined GM as a small investor just to test their service. Paid on 18th of december a 10 th/s contract via wire transfer and I still have nothing credited in hashpower. But I have full confidence in GM reading through various threads on the forum.
hero member
Activity: 657
Merit: 500
MΣC
Too bad the captcha thingie isn't one of those puzzle thingies  Cheesy
hero member
Activity: 821
Merit: 503
yep its down again. but good news the captcha is still there being annoying..

Icon

hero member
Activity: 861
Merit: 1001
The website is up again, but you might encounter an additional captcha in some cases. We are sorry for the inconvenience.

As stated before there was at no point in time an impact on the mining farms or the payout system. Payouts were sent out a few hours ago.

Kinds regards,
  Marco




Looks like it's down again on my side Wink
newbie
Activity: 49
Merit: 0
The website is up again, but you might encounter an additional captcha in some cases. We are sorry for the inconvenience.

As stated before there was at no point in time an impact on the mining farms or the payout system. Payouts were sent out a few hours ago.

Kinds regards,
  Marco


hero member
Activity: 861
Merit: 1001
Dear all,

As you might have noticed the website is temporarily down due to a technical problem. We are working on bringing it back online as quickly as possible. Sorry for the inconvenience.

Best regards,
  Marco


Just for clarification:
* the actual mining process itself is not affected
* payouts are not affected and will continue as usual

Kind regards,
  Marco


Thank you for keeping your customers updated Smiley
hero member
Activity: 1372
Merit: 564
Thanks for the heads up Marco.

Already found the recaptcha odd.
newbie
Activity: 49
Merit: 0
Dear all,

As you might have noticed the website is temporarily down due to a technical problem. We are working on bringing it back online as quickly as possible. Sorry for the inconvenience.

Best regards,
  Marco


Just for clarification:
* the actual mining process itself is not affected
* payouts are not affected and will continue as usual

Kind regards,
  Marco
newbie
Activity: 11
Merit: 0
ya i cannot access the website after making a deposit just now.
hopefully the website will be up soon...
newbie
Activity: 17
Merit: 0
Dear all,

As you might have noticed the website is temporarily down due to a technical problem. We are working on bringing it back online as quickly as possible. Sorry for the inconvenience.

Best regards,
  Marco


Thanks for the information marco.
newbie
Activity: 49
Merit: 0
Dear all,

As you might have noticed the website is temporarily down due to a technical problem. We are working on bringing it back online as quickly as possible. Sorry for the inconvenience.

Best regards,
  Marco
hero member
Activity: 821
Merit: 503
https://www.genesis-mining.com/ website is down, giving an error from Incapsula

@Icon: Incapsula is the proxy, its their CDN (similar to CloudFlare, MaxDNS, etc.)

Yea I thought so too, didn't know if it was DNS giving me the problem or not..glade to see its not just me, but not worried something happened to genesis?..

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